Unable to view foreign characters in microsoft word on Macbook

I'm using Microsoft Word on my Mac OS X 10.5.8, and when downloading forms with chinese characters, upon opening the document I'm unable to view the foreign characters. What appears are squares instead. Can anyone help me with this?
I already have set up the 'languages' setting where I'm able to switch between english and chinese simplified characters so I can TYPE using foreign characters, but some how I can't view it on downloaded docs.

I'm using Microsoft Word on my Mac OS X 10.5.8, and when downloading forms with chinese characters, upon opening the document I'm unable to view the foreign characters. What appears are squares instead. Can anyone help me with this?
Try opening your stuff with TextEdit or OpenOffice.
What version of Word are you using?
A forum devoted to Word problems is here (but you must always tell people what version, it makes a lot of difference):
http://www.officeformac.com/ProductForums/Word/

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