Unable to view HFM System Messages - Very Very Urgent Please.............

I am having issues with seeing Users on system or system messages in release HFM 11.1.2.1 I get a message that *"You do not have the proper access rights to perform this task."* and I ensured that in the configuration the creator group and administrator group are set up as administrators. I have not been able to find anything that I can change security wise.
The details of the error are below:
*" System Messages "*
You do not have the proper access rights to perform this task.+
Show Details:
Error Reference Number: {5F81E0EB-52C5-4C96-8F5A-DD9ECBAE4233}
Num: 0x8004021d;Type: 0;DTime: 5/9/2011 8:32:22 AM;Svr: GITSHYPT01;File: CHsxServer.cpp;Line: 2457;Ver: 11.1.2.1.000.3082;
Num: 0x8004021d;Type: 0;DTime: 5/9/2011 8:32:22 AM;Svr: GITSHYPT01;File: CHsxClient.cpp;Line: 4175;Ver: 11.1.2.1.000.3082;
Num: 0x8004021d;Type: 0;DTime: 5/9/2011 8:32:22 AM;Svr: GITSHYPT01;File: CHFMwManageApplications.cpp;Line: 1060;Ver: 11.1.2.1.000.3082;
*" Users on System "*
You do not have the proper access rights to perform this task._
Show Details:
Error Reference Number: {1B34A605-F996-4CB9-8D7D-30C0A467170F}
Num: 0x8004021d;Type: 0;DTime: 5/9/2011 8:33:36 AM;Svr: GITSHYPT01;File: CHsxClient.cpp;Line: 3857;Ver: 11.1.2.1.000.3082;
Num: 0x8004021d;Type: 0;DTime: 5/9/2011 8:33:36 AM;Svr: GITSHYPT01;File: CHFMwManageApplications.cpp;Line: 1891;Ver: 11.1.2.1.000.3082;
can anyone please assist....?
Regards,
Shan...

I believe your user ID is not contained within the group set up in the HFM configuration's "application administrator". This group is independent of the role "administrator" since it is set at the server level, not application level. The same group controls access to the enable/disable connnections, and logout users feature.
--Chris                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

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    M  CCMS: AlMsUpload successful for /usr/sap/Q60/DVEBMGS79/log/ALMTTREE (0 MTEs).
    M  CCMS: start to initalize 3.X shared alert area (first segment).
    S 
    S Thu Jan 22 15:12:54 2009
    S  *** init spool environment
    S  initialize debug system
    T  Stack direction is downwards.
    T  debug control: prepare exclude for printer trace
    T  new memory block 0x18499b440
    S  spool kernel/ddic check: Ok
    S  using table TSP02FX for frontend printing
    S  2 spool work process(es) found
    S  frontend print via spool service enabled
    S  printer list size is 400
    S  printer type list size is 50
    S  queue size (profile)   = 300
    S  hostspool list size = 3000
    S  option list size is 30
    S      found processing queue enabled
    S  found spool memory service RSPO-RCLOCKS at 0x700000460000070
    S  doing lock recovery
    S  setting server cache root
    S  found spool memory service RSPO-SERVERCACHE at 0x700000460000740
    S    using messages for server info
    S  size of spec char cache entry: 297032 bytes (timeout 100 sec)
    S  size of open spool request entry: 2272 bytes
    S  immediate print option for implicitely closed spool requests is disabled
    A 
    A  -PXA--
    A  PXA INITIALIZATION
    A 
    A Thu Jan 22 15:12:55 2009
    A  PXA: Locked PXA-Semaphore.
    A  System page size: 4kb, total admin_size: 139532kb, dir_size: 34808kb.
    A  Attached to PXA (address 0x700000470000000, size 1998848K, 4 fragments of 464832K )
    A  abap/pxa = shared unprotect gen_remote
    A  PXA INITIALIZATION FINISHED
    A  -PXA--
    A 
    A  ABAP ShmAdm attached (addr=0x7000000b0577000 leng=20955136 end=0x7000000b1973000)
    A  >> Shm MMADM area (addr=0x7000000b0a50fa8 leng=244096 end=0x7000000b0a8c928)
    A  >> Shm MMDAT area (addr=0x7000000b0a8d000 leng=15622144 end=0x7000000b1973000)
    A  RFC Destination> destination USALSAPU_Q60_79 host USALSAPU system Q60 systnr 79 (USALSAPU_Q60_79)
    A  RFC Options> H=USALSAPU,S=79,d=2,
    A  RFC FRFC> fallback activ but this is not a central instance.
    A   
    A  RFC rfc/signon_error_log = -1
    A  RFC rfc/dump_connection_info = 0
    A  RFC rfc/dump_client_info = 0
    A  RFC rfc/cp_convert/ignore_error = 1
    A  RFC rfc/cp_convert/conversion_char = 23
    A  RFC rfc/wan_compress/threshold = 251
    A  RFC rfc/recorder_pcs not set, use defaule value: 2
    A  RFC rfc/delta_trc_level not set, use default value: 0
    A  RFC rfc/no_uuid_check not set, use default value: 0
    A  RFC rfc/bc_ignore_thcmaccp_retcode not set, use default value: 0
    A  RFC Method> initialize RemObjDriver for ABAP Objects
    M  ThrCreateShObjects          allocated 47822 bytes at 0x7000004f0000000
    N 
    N Thu Jan 22 15:12:56 2009
    N  SsfSapSecin: PSE /usr/sap/Q60/DVEBMGS79/sec/SAPSYS.pse found!
    N 
    N  =================================================
    N  === SSF INITIALIZATION:
    N  ===...SSF Security Toolkit name SAPSECULIB .
    N  ===...SSF trace level is 0 .
    N  ===...SSF library is /usr/sap/Q60/SYS/exe/run/libsapsecu.o .
    N  ===...SSF hash algorithm is SHA1 .
    N  ===...SSF symmetric encryption algorithm is DES-CBC .
    N  ===...completed with return code 5.
    N  =================================================
    N  MskiInitLogonTicketCacheHandle: Logon Ticket cache pointer retrieved from shared memory.
    N  MskiInitLogonTicketCacheHandle: Workprocess runs with Logon Ticket cache.
    M  JrfcVmcRegisterNativesDriver o.k.
    W  =================================================
    W  === ipl_Init() called
    W    ITS Plugin: Path dw_gui
    W    ITS Plugin: Description ITS Plugin - ITS rendering DLL
    W    ITS Plugin: sizeof(SAP_UC) 2
    W    ITS Plugin: Release: 700, [7000.0.172.20050900]
    W    ITS Plugin: Int.version, [33]
    W    ITS Plugin: Feature set: [17]
    W    ===... Calling itsp_Init in external dll ===>
    W  === ipl_Init() returns 0, ITSPE_OK: OK
    W  =================================================
    N  VSI: WP init in ABAP VM completed with rc=0
    E 
    E Thu Jan 22 15:12:58 2009
    E  Replication is disabled
    E  EnqCcInitialize: local lock table initialization o.k.
    E  EnqId_SuppressIpc: local EnqId initialization o.k.
    E  EnqCcInitialize: local enqueue client init o.k.
    M 
    M Thu Jan 22 15:13:03 2009
    M  SosICreateNewAnchorArray: sos_search_anchor_semantics = 1
    A 
    A Thu Jan 22 15:13:07 2009
    A  *** ERROR => RFC ======> cannot open SAPGUI
    [abrfcio.c    8185]
    A  RFC 1729  CONVID 62379446
    A   * CMRC=0 DATA=0 STATUS=0 SAPRC=0 exec_sapgui cannot open SAPGUI
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    A  RFC> User: DDIC (Client: 000)
    A  RFC> Destination: SERVER_EXEC (handle: 2, , )
    A  RFC SERVER> RFC Server Session (handle: 1, 62377117, {4978D392-D34E-190F-E100-80020A001114})
    A  RFC SERVER> Caller host:
    A  RFC SERVER> Caller transaction code:  (Caller Program: SLDAPPL_SERV)
    A  RFC SERVER> Called function module: SLDAG_GET_COMPILED_BITS
    A  *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1738
    FUNCTION: 'exec_sapgui'
    cannot open SAPGUI
    PROG =rfcexec USALSAPU sapgw79 62379446 IDX=2
    [abrfcio.c    8185]
    A  *** ERROR => RFC ======> FUNCTION: 'exec_sapgui'
    cannot open SAPGUI
    [abrfcio.c    8185]
    A  RFC 1729  CONVID 62382527
    A   * CMRC=0 DATA=0 STATUS=0 SAPRC=0 exec_sapgui FUNCTION: 'exec_sapgui'
    A  cannot open SAPGUI
    A  RFC> ABAP Programm: SAPLSLDAG (Transaction: )
    A  RFC> User: DDIC (Client: 000)
    A  RFC> Destination: SERVER_EXEC (handle: 2, , )
    A  RFC SERVER> RFC Server Session (handle: 1, 62381506, {4978D397-D34E-190F-E100-80020A001114})
    A  RFC SERVER> Caller host:
    A  RFC SERVER> Caller transaction code:  (Caller Program: SLDAPPL_SERV)
    A  RFC SERVER> Called function module: SLDAG_GET_COMPILED_BITS
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    FUNCTION: 'exec_sapgui'
    FUNCTION: 'exec_sapgui'
    cannot open SAPGUI
    PROG =rfcexec USALSAPU sapgw79 62382527 IDX=3
    [abrfcio.c    8185]
    A 
    A Thu Jan 22 15:13:14 2009
    A  *** ERROR => RFC ======> FUNCTION: 'exec_sapgui'
    FUNCTION: 'exec_sapgui'
    cannot open SAPGUI
    [abrfcio.c    8185]
    A  RFC 1729  CONVID 62392457
    A   * CMRC=0 DATA=0 STATUS=0 SAPRC=0 exec_sapgui FUNCTION: 'exec_sapgui'
    A  FUNCTION: 'exec_sapgui'
    A  cannot open SAPGUI
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    A  RFC> User: DDIC (Client: 000)
    A  RFC> Destination: SERVER_EXEC (handle: 3, , )
    A  RFC SERVER> RFC Server Session (handle: 1, 62381506, {4978D397-D34E-190F-E100-80020A001114})
    A  RFC SERVER> Caller host:
    A  RFC SERVER> Caller transaction code:  (Caller Program: SLDAPPL_SERV)
    A  RFC SERVER> Called function module: SLDAG_GET_COMPILED_BITS
    A  *** ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 1738
    FUNCTION: 'exec_sapgui'
    FUNCTION: 'exec_sapgui'
    FUNCTION: 'exec_sapgui'
    cannot open SAPGUI
    PROG =rfcexec USALSAPU sapgw79 62392457 IDX=6
    [abrfcio.c    8185]
    B 
    B Thu Jan 22 15:13:16 2009
    B  table logging switched on for client '010'
    M 
    M Thu Jan 22 15:13:22 2009
    M  AS400_API connected to 'USALSAPU'. DBJob: (197789/QUSER     /QXDARECVR )M  *** ERROR => AS400_API (APICODE 23) failed with SY-SUBRC = 9 [abas4api.c   1548]
    M  *** ERROR => Cannot open file '/usr/sap/transD60/config/infoapar.610' [             0]
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    A  ** RABAX: level LEV_RX_COMMIT entered.
    A  ** RABAX: level LEV_RX_COMMIT completed.
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    A  ** RABAX: level LEV_RX_RESET_PROGS completed.
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    A  ABAP Program SAPMSYST                                .
    A  Source SAPMSYST                                 Line 1770.
    A  Error Code DYNPRO_NOT_FOUND.
    A  Module  $Id: //bas/700_REL/src/krn/dynp/dybas.c#6 $ SAP.
    A  Function dyrdyp.c Line 545.
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    A  ** RABAX: level LEV_RX_RFC_CLOSE entered.
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    A  ** RABAX: level LEV_RX_LIVE_CACHE_CLEANUP entered.
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    A  ** RABAX: end no http/smtp
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    A  ** RABAX: level LEV_RX_COVERAGE_ANALYSER entered.
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    A  ** RABAX: level LEV_RX_ROLLBACK entered.
    A  ** RABAX: level LEV_RX_ROLLBACK completed.
    A  ** RABAX: level LEV_RX_DB_ALIVE entered.
    A  ** RABAX: level LEV_RX_DB_ALIVE completed.
    A  ** RABAX: level LEV_RX_HOOKS entered.
    A  ** RABAX: level LEV_RX_HOOKS completed.
    A  ** RABAX: level LEV_RX_STANDARD entered.
    A  ** RABAX: level LEV_RX_STANDARD completed.
    A  ** RABAX: level LEV_RX_STOR_VALUES entered.
    A  ** RABAX: level LEV_RX_STOR_VALUES completed.
    A  ** RABAX: level LEV_RX_C_STACK entered.
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    A Thu Jan 22 15:13:23 2009
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    A  ** RABAX: level LEV_RX_MEMO_CHECK entered.
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    A  ** RABAX: level LEV_RX_AFTER_MEMO_CHECK entered.
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    A  ** RABAX: level LEV_RX_INTERFACES entered.
    A  ** RABAX: level LEV_RX_INTERFACES completed.
    A  ** RABAX: level LEV_RX_GET_MESS entered.
    A  ** RABAX: level LEV_RX_GET_MESS completed.
    A  ** RABAX: level LEV_RX_INIT_SNAP entered.
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    A  ** RABAX: level LEV_RX_WRITE_SYSLOG entered.
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    A  ** RABAX: level LEV_RX_WRITE_SNAP entered.
    A  ** RABAX: level LEV_SN_END completed.
    A  ** RABAX: level LEV_RX_SET_ALERT entered.
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    A  ** RABAX: level LEV_RX_COMMIT entered.
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    A  ** RABAX: level LEV_RX_RESET_PROGS entered.
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    A  ABAP Program SAPMS380                                .
    A  Source                                          Line 0.
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    A  ** RABAX: level LEV_RX_RFC_CLOSE entered.
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    Volker Gueldenpfennig, consolut international ag
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