Unable to view jpg tif psd files in CS4.

I am using Windows Vista and am up to date with all the updates.
CS4 is new - I bought it a month ago but I am unable to try it out as I am unable to open any files in the software.
I am able to open RAW without a problem.
All pics I have tried to open are viewable in Lightroom 2; Photoshop 7 and elements - so I know the problem is with CS4 not the pics.
The pics open but are covered in crosshatched patterns and are not visible - so there is no error message as CS4 reckons it has opened the pic.
I cannot say whether any of the other features work as I have not been able to work on a single pic yet.
Please help. I have logged a support thread and spent some time on the phone to support and have done everything from uploading new RAW converters to updating preference files - and it has not worked. Help appreciated.

Hello All
Thank you to all those that have offered me some suggestions. The final solution was a setting in CS4 itself EDIT > PREFERENCES and then to uncheck GLView.
Thanks again everybody.
regards
K

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