Unable to View logs in SM21

Hello,
We are trying to display logs in SM21 and unable to view the logs. There are no entries displayed in SM21. On checking i found that proper read permissions are set for SLOG files.
Can anyone please help here.
thank you.

How many instances you have?, is it happening in the CI?..
Check that your Systme log and Central Logging parameters are correctly set,
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/c7/69bcbaf36611d3a6510000e835363f/frameset.htm
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/1f/8311d34bc511d189750000e8322d00/content.htm
Regards
Juan

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