Unable to view lync history in my outlook folder

Hi,
My chat history can be seen in lync chats but when i click on the button 'View more in outlook' i get error like below. Any tips on how to solve this ?
Lync
UCMAPI is connected to Outlook, but one or more folders are not updating.
OK   
Thanks,
Tulasi.

Run regedit Locate and do the following:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Communicator
1. Change ImAutoArchivingPolicy key's value data from 0 to 1:
2. then restart communicator
3. You should now see a folder in outlook named Conversation History
If that does not work, try to check if ImAutoArchivingPolicy is also present in the following location
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Communicator, then do steps 1-3 above.
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"
Mai Ali | My blog: Technical | Twitter:
Mai Ali

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