Unable to view movies

Bought an itouch for our daughter for Christmas. Also bought the movie UP, which came with digital copy and downloaded to wifes mac book. Downloaded movie to itouch and daughter was able to view movie several times but now the 'not able to play movie' pots up on screen. Get same message when attempting to open other movies or videos. We have the latest itunes installed and itouch is synced the mac book where movies were downloaded from. Thanks.

This tends to happen when Front Row encounters a file format it is not familiar with. If it is a Divx file you need to have the quicktime divx components installed. Front Row uses quicktime to read the files so in general as long as quicktime can open it Front Row can. If the file has AC3 audio it may also crash if the proper codecs are not installed.

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Bought av adapter to watch iPad on tv. Plugged it in iPad and received message not compatible. Both are apple products. Unable to view movies on tv from iPad. I also used hdmi cable

Bought av adapter to watch iPad on tv. Plugged it in iPad and received message not compatible. Both are apple products. Unable to view movies on tv from iPad. I also used hdmi cable

Every consider an AppleTV for same? no cables, no fuss, LOTS of free content, very handy.

Unable to view movies in full screen

I am unable to watch movies in full screen mode. When I try and select it, I am simply taken back to the itunes window, but the movie audio continues. I can watch the movie at any other size. What's going on?

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

Unable to view movies in Front Row

Hello all
I have been having some issues since updating front row to the latest version when I attempt to view movies I have downloaded from the net. I save the files in the right location under Movies and when I navigate via Front Row I can actually see the files displayed correctly however as soon as I try and play them front row just exits out...
I honestly have no clue what is wrong and would thus apprciate any help on troubleshooting this issue.
Thanks
-Pavan
iMac 20' Intel Core Duo, 2GB RAM, 256GB RAM ATI x1600 Mac OS X (10.4.7) Logitech s530 Mac wireless laser keyboard and mouse

This tends to happen when Front Row encounters a file format it is not familiar with. If it is a Divx file you need to have the quicktime divx components installed. Front Row uses quicktime to read the files so in general as long as quicktime can open it Front Row can. If the file has AC3 audio it may also crash if the proper codecs are not installed.

I am unable to view movies that are sent via Messages.

I cannot view movies sent to me in messages. I get a screen that looks like this: MOV_6373.MOV.mov QuickTime movie 1.2MB

What device are you trying to watch movies sent through messages on? If it's an iPhone, iPod Touch, or iPad, try double-tapping the screen when it comes up with the movie name. If that doesn't work, try restarting your iPhone/iPod/iPad and turning off Wi-Fi or cellular data, depending on which one you're using, then turn it back on. Closing and reopening the messages app, or even all your apps, could help also. Keep in mind also that older iPhone models, like 3Gs, may not play movies sent through messages. If you're using a laptop and the messages app, I'd try the same things you would with an iPhone, but clicking instead of tapping of course. Those are the best suggestions I have, hope they help.

Unable to view .mov files on Vista 64 bit system:

I use a MacBook Pro to download videos from a Canon HD camcorder. These files are saved as *.mov files. While I can view these files on my MacBook Pro, I cannot import/view them on my Windows based PC, using PRE 8. I purchased this software because it was supposed to support editing .mov files. When I try to import a .mov file I get and error "Codec missing or unavailable." Shouldn't the codec for .mov files be included in PRE 8? Any ideas on how to solve this issue?

Thank you for your response.
I have download the latest version of QT twice, even purchased QT pro, no luck. I have even re-installed PRE 8.
I have updated my video drivers and downloaded GSpot and MediaInfo to see what codec's I need. According to everything I've read and done, PRE 8 should work. Just as a side note; in QT pro for Windows, I can import .mov files but only the audio plays no video.

Unable to view .mov file on fcp 7

Hello,
I've been sorting through previous posts hoping to find a solution to my problem, but so far everything that's been suggested has been unsuccessful for me. I have a QT mov file (codecs: AVdn, Linear PCM, Timecode) that when imported to FCP 7 only plays audio. White screen is displayed on the viewer. I've tried converting it to other formats and every time only the audio plays. It will not open in quicktime, however, in vlc the video and the audio both play. I'm looking to be able to re-edit this project, so please, how can I get the video working?

The media is in codec not supported by QuickTime on your machine. I think it's an Avid codec. Their codecs can be downloaded from their web site. You can probably then use Compressor to convert it. How you convert it I can't tell without complete information on the source file. Check exactly what it says in movie inspector in the QT player.

Unable to View Movies or TV Shows In the Cloud

Hello Community,
I have a problem that's driving me a little crazy. Any help I can get would be appreciated.
Let me get my system information and versions out of the way first:
MacBook Air 13", Early 2014
8GB RAM, 1.4GHz i5 Processor, and 128GB SSD
63.69GB of 121GB free on the HD
Yosemite 10.10.1
iTunes 12.0.1.26
I've been an iTunes Match subscriber for a couple years and all my other devices including my 2 Apple TV's, iPhone 6, iPad Air, and PC work without issue. However, my MacBook Air cannot see my Movie or TV content in iCloud thru iTunes. In fact, even when I go into the iTunes Store and select 'Purchased' to see all the Movies and Shows I own I can see them but cannot download them. The cloud with the download arrow is in the upper right-hand corner but when I select one to download it won't download, it doesn't do anything.
When looking at Movies or TV Shows within iTunes they just show up blank. Like I don't own any content. My music shows up fine and doesn't seem to be having any issues. I've tried signing out of iTunes Store and signing back in, PRAM reset, SMC reset, removed the iTunes and App Store .plist, erased and installed the OS, made sure I'm fully updated, and everything else I can imagine. I have a ton of experience with Apple and PC and this is the first time I've dealt with this.
I don't have any trouble downloading or purchasing from iTunes Store or Mac App Store aside from the Movies and TV shows. Any thoughts?
Thanks in advance,
Josh

I was having the same issue. It may be a check box in iTunes that is not activated.
Go to iTunes Preferences and choose the Store tab. In the middle of the window is an option to "Show iTunes in the Cloud purchases". Make sure this is checked. Your movies should now appear in the 'My Movies' folder of iTunes. Hope this helps.

HT1498 it takes foreverrrrrrr! to upload a movies from Itunes to my Ipad2 or Ipad3? Get errors that say unable to view movies or content cannnot be viewed? I e-mailed advanced support at Itunes and got no help?? Thanks D.

Please, help with the question above about tne HUGE PROBLEM of uploading a movies to my IPADS.Thanks

The first thing to check would be your internet download speed, you can do this atwww.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

Cannot View Movies

I am running the latest version of Quuicktime, 7.2.0 on a G3 running 10.4.9
I am unable to view movies but the audio component works,
Any suggestions?

After buying my MacBook Pro I updated everything including QT. As a result QT 7.2 simply didn't play any of my divx avi files. Before adopting the rude way, I obviously tried to update/replace all of the components including: Perian, DivX, Flip4mac. No way. I then forced a downgrade to ver. 7.1.6 using Pacifist (a package manager) and as a result I put the hole system in danger. It was in a total state of malfunction. I had to restore the system with the cd. Fortunately it kept my home! But I now run ver 7.1.6 and I do NOT have any intention to update it. I use Pro so I don't have any necessity of full screen support or else. Maybe if Apple will release a stable version I will consider the update. But for now, "nowing it is not installing it".

Please help! I'm unable to access content on my iPod Classic while it is connected to iTunes. The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).

I'm unable to access content on my iPod Classic while it is connected to iTunes.
The iPod itself shows up and is set to manual management, but I am unable to view or play any of the content on it (music, movies, podcasts etc.).
I can click the tabs Music, Movies etc. but I can't see anywhere to access the files themselves, no music or movies are listed, I only have the option to 'Sync' with the iTunes, which I don't want to do as there is no content on the iTunes!!!
I just downloaded the iTunes program.
Very confused, pleaseee help ...

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

I have lots of .MOV files on my iPhone5 that I need to transfer to my PC. Using QuickTime Player 7.7.4 I am unable to view them once they have been copied to a hard drive or directly from the iPhone via USB. 1% of the time a vid is viewable

I can tranfer them to a hard drive on my PC, but am unable to view most of them using QuickTime Player 7.7.4. Doesn't matter if I'm viewing them via a USB connection to my iPhone5 or from a hard drive after the file has been copied via USB. 1% of the vids are viewable, 20% open with a black screen and audio only. The rest open with a blue, purple and green stryrated mess and no audio. Yes its a Quick Time problem I know but where do I post this question in the community? Also searching my drives for other .MOV files downloaded from the net I find the same problem with them.

Heres what I don't like about VLC, but at least the files are viewable...somewhat.
1. You can't flip the image 90degrees, needs to have a rotate feature for sure. This needs to have keyboard shortcut so vids can be rotated easily as one may have shot video horizontally and vertically in the same take.
2. Opens file to a very large window, most of it off the screen, it should REMEMBER what you resized it to, so the next time a video is played you don't have to drag the window back on the screen so you can get to the resizing handle in the lower corner.
3. Doesn't buffer while playing, so the movies are extremely erractic, starting and stopping every 3 seconds, highly annoying.
OK so maybe my PC is too slow, its a dual processor 486 Hyperrthread 2.8G but I only have 2Gigs of memory, however, bettery than 50% of the memory is still available while playing a vid (memory is checked every 4 seconds with a program), but I have 90-100% CPU useage going on while playing.
Maybe I should think about a new computer.

When I purchase movies from Itunes I am unable to view them. But when I rent a movie it is viewable. Why is this?

When I purchase movies from Itunes I am unable to view them. But when I rent a movie it is viewable. Why is this?

Heres what I don't like about VLC, but at least the files are viewable...somewhat.
1. You can't flip the image 90degrees, needs to have a rotate feature for sure. This needs to have keyboard shortcut so vids can be rotated easily as one may have shot video horizontally and vertically in the same take.
2. Opens file to a very large window, most of it off the screen, it should REMEMBER what you resized it to, so the next time a video is played you don't have to drag the window back on the screen so you can get to the resizing handle in the lower corner.
3. Doesn't buffer while playing, so the movies are extremely erractic, starting and stopping every 3 seconds, highly annoying.
OK so maybe my PC is too slow, its a dual processor 486 Hyperrthread 2.8G but I only have 2Gigs of memory, however, bettery than 50% of the memory is still available while playing a vid (memory is checked every 4 seconds with a program), but I have 90-100% CPU useage going on while playing.
Maybe I should think about a new computer.

Unable to view download movies when in the air??

unable to view downloads when on the plane??

You might want to include a little more information such as the source of the download and the app. However, if you are referring to a movie purchased in itunes, yes, once downloaded you do not need WiFi to view. but it must be downloaded first.
To actually download or stream, you need a WifI connect that permits that. Most airline WiFi services block large file downloads and streaming.

Unable to view my purchased moves within my Mac

I am unable to view my purchased movies within my macbook pro laptop iTunes. Yet, I am see them on my desktop's iTunes; what am I doing wrong here? My iTunes on my laptop shows that I am signed on so there everything should be seamless? Please help!

Here's the two things I can think of to check:
Go to "iTunes" in the Menu bar at the top of the screen > Preferences > Store > Make sure that "Show iTunes in the Cloud purchases" is checked.
Go to "View" in the Menu bar at the top of the screen > Click "Show Movies in the Cloud" if that's an option (If it's already checked then the only option will be to Hide them).

Unable to view movies

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