Unable to view PDF attachments from my iPhone.

I am using service called RightFax this service is send the faxes to clients mailboxs. I have been reported from clients that they are unable to view the attachmentson their iPhones, the attachment format is PDF. The attachment can be openned from any desktops and Android phones without any issue.
i can see attachment from on my iPhone but when i tab on it to view it it just scrolled up to the top of the mail. Also if i farward the same fax mail to my self then i can view the attachment.The IOS version is 7.1.
I contact the RightFax company to check with them why only attachments from fax mails with PDF format is not openning from iPhone devices from the first time, the company check theur services and do tests and reply me that there is no issue with their services since the PDF attachments are openned on android and desktops. They informed me that it might could be compatability issue between Exchange 2013 and apple that doesn't allowed PDF attachments to be openned from the first time, so they advised to contact Apple support to find out why PDFs are not openning when i initially attempt to download them.
I download third party mail client on my iPhone and all fax attachments are openned without problem.
Could anyone help me with this strange issue ??

RightFax advised you to contact Apple Support - this is NOT Apple Support but rather a public user to user technical support forum.
As far as I know, it is not possible to open PDF attachments on an iPhone, but it is on an Android phone, which is why you are having the problems - unless there is an app to help you that you can purchase in the app store, then there is not a lot you can do about this, except switch to an android phone, but as far as I know, you have never been able to open PDF documents on an iPhone.

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Unable to view PDF attachments from my iPhone.

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