Unable to view pdf documents opened from a website

I'm not able to view pdf documents, e.g. bank statements or tax returns, when opened from a website. If the site offers the option to download, I can do that and have no problem opening the downloaded file and viewing in pdf. The problem is when the pdf file opens in another window, or in a window within a window - then I just get a black screen where the pdf document should be. Has anyone encountered this and fixed it? I've already followed any help I can find online, like making sure pop-up blocker is turned off, and that java, java script are enabled, and downloading most recent adobe acrobat. So far, nothing has worked.

To Apple Discussions!
Check your browser(s) preferences to see if you have PDF files properly mapped.
*For FireFox v3.0:*
FF>Preferences>Applications
I have Always Ask to open word/text documents.
Preview is the app I use to view PDF documents.
*Another suggesion:*
Strongly recommend that you update your OS to the latest Tiger version - 10.4.11. Your system info confirms you are still using the basic OS 10.4.

Similar Messages

Unable to view pdf files sourced from websites

Hi
I have previously had no trouble viewing pdf files from various websites, however am now unable to. It appears to be loading and then just comes up with a blank screen.
I am able to view pdf files which have been emailed without problem.
I have removed Acrobat Reader & reloaded but this has not helped.
I am able to view pdfs on our laptop & ipad and the settings appear to be the same.
Does anyone know what I can do to resolve this problem?
Thanks!

For Safari, you need to remove the adobe pdf plugins which Adobe apparently screwed up. You need to remove:
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
I think you can "get away with" removing just the second one. But both for sure should allow you to open pdf's in a browser (all browsers).
If you are not using Safari the above will work for other browsers too, although in FireFox, you could just disable the use of those plugins from within Firefox (Tools menu --> AddOns --> Plugins).

Unable to View PDF Document

Recently I have been attempting to viwe a PDF document on a web site and one each occasion despite downloading the latest versoin of PDF Reader I keep getting the following message.
To view the full contents of this document, you need a later version of the PDF viewer. You can upgrade to the latest version of Adobe Reader from www.adobe.com/products/acrobat/readstep2.html
As a consequence I am using this medium to ascertain how I can resolve this problem

Try opening the file using the pre-installed Apple app Preview, in the Applications folder. If it works you can set this as the default PDF reader and probably dispense with Adobe Reader.

Will only give print option of "current frame" for a six page PDF document opened from link in Safari.

I'm new to Mac having just moved from a PC. The TD Ameritrade site provides statements as PDF documents which are opened by clicking on a link. The document is displayed in a pop-up window and there is no problem viewing all pages by scrolling. But there is no PDF toolbar and Safari will only allow me the option of printing the "current frame", not the entire document or several pages. What am I missing? Does the Mac not actually bring it up as a PDF?

Hold down the OPTION key and click on the link. That will cause the document to download to wherever you set DLs to go. Then, open it in Preview and print everything.
Since you're a newcomer to the Mac, see these:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips,
Switching to Mac Superguide, and
Switching to the Mac: The Missing Manual,
Snow Leopard Edition.&
Additionally, *Texas Mac Man* recommends:
Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

Unable to View PDF in Browser from a Servlet.

Hi,
I am facing a problem while trying to dynamically generate PDF from a Servlet and display it in the browser(IE 6.0 sp2)
The scenario is as follows:
i have a link which on clicking (using javascript) moves to a Servlet(say Dispatcher Servlet).This servlet forwards the control to another Servlet(say PDF Renderer Servlet) which generates the PDF and tries to display the results to the browser.
The PDF does get generated.
However in the pop-up i get a alert message to either open or save the PDF.But when i try to do so the message i get is that IE failed to communicate with the server.
The code i am using to display the PDF is as follows
ByteArrayOutputStream outfile = pdfTransformer.transform(xmlString,container);
byte[] content = outfile.toByteArray();
response.setContentType("application/pdf");
response.setContentLength(content.length);
response.setHeader("Content-Disposition", "inline; filename=\"" + pdfName + "\"");
ServletOutputStream out= response.getOutputStream();
out.write(content);
out.flush();
out.close();
Any suggestions would be a great help.
Thanks

Hi,
I have the same code as Viv above and I am generating pdf using fdf file format. the code works upto the point where it generates pdf. I am not setting the header to open the file in the same browser or new window:
(not in my code)
response.setHeader("Content-Disposition", "inline; filename=\"" + pdfName + "\"");it was working fine last week and now it starts to give a pop up box with only one option of saving the pdf file, there is no option to open it. when I save it the data in the file is lost, its just a fblank form. I am using IE 6.0.2900
any suggestions?
Ali

PDF documents opens with black background.

Problem with black background in PDF documents opened from Safari. The documents are not readable.

Thank you, problem solved.
Søren Boensvang
e-mail: [removed]
Den 01/07/2013 kl. 16.40 skrev C F McBlob <[email protected]>:
Re: PDF documents opens with black background.
created by C F McBlob in Adobe Reader - View the full discussion
Quit Safari.
Go to /Library/Internet Plug-Ins
Move the Adobe PDF Browser plugin (or just PDF Browser plugin) to the Trash.
Relaunch Safari. Try a PDF file.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5466423#5466423
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: PDF documents opens with black background.
To unsubscribe from this thread, please visit the message page at Re: PDF documents opens with black background.. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Unable to view PDFs from the Safari browser.

I am using Safari 5.1 and Adobe Reader 10.1.0, running on OS 10.6.8. Until recently I had no problem but am now unable to view PDFs from websites. What I get is a totally black document. I can create PDF files which I can also open outside of the internet. Any ideas??

There seems to be an issue with Adobes plugin and Safari 5, your options are:
Wait for it to be updated.
Uninstall the plugin nd let Quicktime handle it.
Install Schuberts PDF plugin from http://www.schubert-it.com/pluginpdf/

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser." What do I do?

I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.” What do I do? I have opened this up in the past without a problem.

Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the br

I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!

lindsey k wrote:
Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
And... did you do what the message tells you?
lindsey k wrote:
When I download Adobe Reader for MAC it does not give me an option to except and Agreement
Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA.

Presently using iMac: OS X 10.9.4 (13E28) 1. Open website; click drop-down and this appears: Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser. 2. Usi

Presently using iMac: OS X 10.9.4 (13E28)
1. Open website; click drop-down and this appears:
Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.
2. Using an iMac, open founder and click downloads
3. Click AdbeRdr1013_en_US-1.dmg Apr. 4 2012, 7:11 AM 73 MB Disk Image Feb 27, 2013, 10:00 AM
4. Screen indicates it is opening Adobe reader X installer.package
5. Click this icon
6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
Screen indicates: thank you and enjoy Adobe reader. Click Return to Prior Website. Click install now: total size 99.1 MB
Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
It takes me back to steps that have already taken of locating down load file double-click to mount the disk image; double-click install Adobe reader; agreed by clicking open; entering name and password and clicking okay.
Did this several times with no success.
11. www.forums.adobe.com

Sorry if I failed to mention, I have done this as well.

Unable to view pdf created in Live Cycle Designer ES2-initially thought to be a user/OS issue

Unable to view pdf created in Live Cycle Designer ES2. I initially thought this was a user / OS issue when I created a document for someone who is new to a MAC laptop. She could not view the document through email. Unfortunately, I began seeing the same error in my own document folders when searching for another document showing as icons instead of a list. I can open the file without a problem although I see the error she sees only while viewing the icons in my folder. I am using a Windows 7 PC. Now, I also know that if the document is downloaded, it can be viewed.
Other notes:
If trying to access the form via the internet, the same error is seen through Chrome, Firefox, and Mozilla but NOT through IE
Everyone seems to have the latest or a very recent READER
The form is compatible with Reader versions 7 and up
Again, downloading from the internet to the computer appears to allow the file to open properly
Document cannot be viewed on the Galaxy Tab 2 via Chrome or the pre-installed Internet Browser, nor can it be viewed through the Reader after download to tablet. I did not try on an Apple iPad.
All parties involved are up-to-date with virus protection.
Below is a link to the exact message received when trying to open the document.
https://www.dropbox.com/s/wmjqzwyriovg9vi/Adobe%20Error.pdf

You're on to something KJ! Yes the form was created in LiveCycle Designer ES2 which came bundled with my Adobe X Pro. I began creating a new form yesterday and found that I could not preview the form, rendering this same "error" instead. I ran a repair on my Adobe and at first it seemed to fix the issue but after making some changes to the form I tried to preview again and couldn't. Here is what I get when I try to preview my forms in Designer ES2:
When I click the OK button, it then gives me that single static page as mentioned above in previous posts.
I searched Adobe yesterday trying to figure out how I could repair the LiveCycle Designer or if there was some sort of patch that I haven't gotten but was not able to find anything.
(Sorry for the delay in response, I've been on vacation.)
Message was edited by: AngelaC

Unable to view PDF files in Infoview

I am unable to view pdf files in InfoView (Business Objects Edge Series XI 3.0)
When I select the pdf file from Infoview, I receive the message 'Do you want to save this file' which only allows me to save the document to a location on my computer.
Other users can view the file in Infoview, so it probably relates to a setting on my computer.
Any ideas?
Thanks

I've had a little look on Adobe's knowledge base; try this to check whether the issue is related with opening PDF in your browser in general:
"Determine if the web browser can open the PDF file from your local hard drive rather than from the web:
In the web browser, choose File > Open (or Open File).
Choose All Files from the Files Of Type pop-up menu (Windows)
Click Browse
Select the PDF file you saved in step 1 of task 5, and then click Open to open the PDF file. If Acrobat or Adobe Reader displays the file, but won't display it on the web, the web server has a problem serving the PDF file. Contact the webmaster of the site from which you downloaded the PDF file."
If so, try the troubleshooting steps mentioned here:
http://kb.adobe.com/selfservice/viewContent.do?externalId=328233&sliceId=2

Unable to view pdf - initially thought to be user / OS issue for new user to MAC.

Unable to view pdf created in Live Cycle Designer ES2. I initially thought this was a user / OS issue when I created a document for someone who is new to a MAC laptop. She could not view the document through email. Unfortunately, I began seeing the same error in my own document folders when searching for another document showing as icons instead of a list. I can open the file without a problem although I see the error she sees only while viewing the icons in my folder. I am using a Windows 7 PC. Now, I also know that if the document is downloaded, it can be viewed.
Other notes:
If trying to access the form via the internet, the same error is seen through Chrome, Firefox, and Mozilla but NOT through IE
Everyone seems to have the latest or a very recent READER
The form is compatible with Reader versions 7 and up
Again, downloading from the internet to the computer appears to allow the file to open properly
Document cannot be viewed on the Galaxy Tab 2 via Chrome or the pre-installed Internet Browser, nor can it be viewed through the Reader after download to tablet. I did not try on an Apple iPad.
All parties involved are up-to-date with virus protection.
Below is a link to the exact message received when trying to open the document.
https://www.dropbox.com/s/wmjqzwyriovg9vi/Adobe%20Error.pdf

Sorry, this is a user to user forum and we're just customers who help out when we can, so things don't always happen right away.
Reader, Regardless of OS or device, is as the name implies, only a Reader. There are different mail settings between Mac Mail Outlook and Thunderbird as well as Andsroid's mail app, whose name escpoaes me.
Have you checked in the Live Cycle Forum? There are people there with FAR more experience using LC developed forms. It's part of my Creative Suite, but I've never even opened it myself.

SharePoint 2013 cannot view PDF documents in mobile browser with office web apps

Hi,
I'm receiving the following error when viewing SharePoint 2013 PDF documents in a mobile browser after clicking on the filename:
"Viewing of .pdf files has been disabled in Microsoft Word Mobile Viewer. Please get in touch with your helpdesk."
My Question
Is viewing PDF documents in mobile browsers with Office Web Apps SP1 actually supported? If so, how can I enable it? I've already have pdf viewing working in non-mobile browsers. Word documents open just fine on mobile browsers too.
I'm getting conflicting answers for pdf mobile viewing support from various sources:
You've got Microsoft toting that they've added in PDF viewing on any device for Office Web Apps
http://blogs.office.com/2013/07/03/pdfs-in-the-word-web-app/
A MS support person saying saying it is not supported
http://blogs.technet.com/b/office_web_apps_server_2013_support_blog/archive/2013/12/31/enabling-pdf-previews-in-document-libraries-with-office-web-apps-2013-in-sharepoint-2013-open-link-does-not-work-from-preview.aspx
Another person implying that it should work because you can disable pdf browsing for mobile browsers only
http://blogs.technet.com/b/office_resource_kit/archive/2013/07/24/control-whether-pdfs-open-in-word-web-app-or-the-default-pdf-reader.aspx
What I've tried
When I started looking into this there was a mobile WOPI entry:
Application     : WordPdf
Extension       : PDF
ProgId          :
Action          : mobileView
IsDefaultAction : False
ServerName      : 20SP8
WopiZone        : internal-http
I tried experimenting with tweaking this binding by changing the DefaultAction to true, and even removing it altogether via:
Get-SPWopiBinding -Action "MobileView" -Application "WordPDF" | Remove-SPWopiBinding -Confirm:$false
But I still get the same message.
I removed all the WordPdf bindings and re-added them via:
New-SPWOPIBinding –ServerName "<myserver>" –Application "WordPDF" -AllowHTTP
No dice. In fact the mobileview binding doesn't even come back... but I guess that is a different issue altogether.
Version
SharePoint 2013 (SP1)
Office Web Apps Server (SP1)
Farm Setup
Internal facing only
2 front end servers, 1 app server, 1 office web apps server

I think the PDF support, if it exists, in only in Office 365. Always remember that the Office 365 and on premises versions will never be in sync. On premise is updated using periodic service packs and Office 365 has continuous updates. (I've heard every
10 days.)
In my Office 365 / IE 10 tests, the PDFs open in the browser's default PDF viewer, in my case FoxIt Reader. So I can't prove one way or the other about support in Office Web Apps.
Mike Smith TechTrainingNotes.blogspot.com

How to view PDF documents with my problem

I have Imac OS and since downloading and installing Adobe Reader this week, I am unable to open PDF documents. I get a box which states "before
viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the
browser". How do a accept the End User License Agreement?

Open Reader by itself (look for its icon in the Applications folder, and double click on it), this should show you the EULA.

Unable to view pdf documents opened from a website

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