Unable to view purchased history in Mac App Store

I am unable to view my purchased history in the mac app store.
I just purchased a new macbook air and went to the app store in the hopes of downloading the apps I purchased onto this new this new device. I am unable to view them on this device although I have been able to view them on my macbook pro.
Is there a way to restore the list of apps onto this new device?
I have gone to the individual apps and re-bought them. Once I try to buy I get a message informing me that I have already purchased this app in the past and it starts to download. But it still does not appear in the purchased list once the download is complete.
Moreover, I have purchased adobe elements 9 and I am unable to re-buy it since adobe has released elements 10.
Please help.
MJ

Launch iTunes on the MBAir.
From the menu bar click Store > Authorize This Computer
Now back to the menu bar again click Store > Sign Out
Now follow the instructions here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
Make sure you are using the same Apple ID and password that you used on the MBPro.

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