Unable to view ROLES in /CRYSTAL/RPTADMIN tcode

Dear Friends,
We have successfully established a RFC connection between BW and BO. While defining Enterprise Defination in tcode /CRYSTAL/RPTADMIN we are not able to view / assign roles in the roles tab.
Please find the attached screenshots for reference.
We have followed all the steps given in attached standard SAP BusinessObjects Integration Kit for SAP - Installation and Configuration document and we are finding issues at step # 15 i.e. roles from BW are not displayed.
Please help me with the appropriate solution asap.

Hi Alfred,
Please consider the below points to overcome this issue.
1. Did you mentioned the CMS Name with Port(eg. XXXX:6400) in System Tab,
2. In RFC Destination Tab, based on your attachment Screen1.jpg, I believe RFC Destination is sucessfully established.
3. Did you entered the following input in HTTP Tab
            Protocol -> Http
            Web Server Host and Port -> Full Host Name with Port eg. XXXX.XXX.inet:6400
            Path -> SAP
            Viewer Application -> reportview.do
4. In Role Tab, can you able to see the active roles when you click Add button (Roles are assigned with Full Rights (or Administrator Rights) in CMC).
Regards,
Raji. S

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