Unable to View SMS, Error- Uncaught exception: Index 87 = 87

Hi
Pls help - I am unable to view my SMS (Both Sent and Received). Not getting any notification also.  If i compose SMS after sending it disappears.  And I am getting error -Uncaught exception: Index 87 >= 87 everytime i switch on the device. Not able to find the SMS in Messages>View Folder>SMS Inbox also.  I have tried by wiping all applications, device has enough memory- 127MB.  Even Checked Firewall... Pls help...
Regards
Sandeep
Solved!
Go to Solution.

Hi sandeep23101985
Welcome to BlackBerry Support Forums
There are no specific  Knowledge Base regarding the error Uncaught exception : index 87 >= 87 or similar, As you had already wiped or deleted all applications from your device but still error appearing so to rule out any software issue you can reload your Device OS ,but first do your device backup using BlackBerry Desktop Software,For further instruction please refer to this Knowledge Base :
 KB11320 : How to perform a clean reload of the BlackBerry Device software using BlackBerry desktop software for windows.
After Reload restore your backup.I hope it will solve your issue.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

  • Lost SMS Icon and get error message Uncaught exception Index 20 = 20

    Dear All
    I have lost my SMS Icon and looking at previous forums have carried out the following techniques which do not work
    1. I have gone to Messages - Options - SmS & Email Inboxes - Seperate but this does not solve anything
        Within this step i have switched off phone taken out battery etc...
    2. I have gone to Applications - menu - "show all" but my SMS icon cannot be found
    Just to note even when i go to Messages - View Folder - SMS Inbox .....i get the error message again  
    Uncaught exception Index 20 > = 20
    Anyone able to help ? Would be greatly appreciated.
    Thanks

    You may have already figured out your fix - but yesterday I went thru the same thing with my son's phone.  Overnight he lost his SMS & MMS Icon and was receiving Uncaught Exception Index 28 >= 28.  I called Verizon Tech Support and was told there was a corrupt file in the calendar. 
    We backed up the phone using the Desktop Manager - performed a security wipe and restored his phone. 
    His phone is back up and running as it should be.  Hope this helps.
     Laura

  • UNCAUGHT EXCEPTION INDEX 15 =15 .

    Dear Sir,
    I was try to resolve UNCAUGHT EXCEPTION INDEX 15>=15 and By misteck all the is sofwere removed/deleted from my Blackberry 8520 "Curve".
    Please let me know the followings.
    1)How can i recover all sofware which was installed during manufacturing of mobile.
    2)How can i resolve error of UNCAUGHT EXCEPTION INDEX 15>=15 
    For further details you may contact on {REMOVED}.
    Regards
    Manoj
    Mod Edit: Edited post to remove personal information to comply with the Community Guidelines and Terms and Conditions of Use
     

    Hi @friday19811! Welcome to the BlackBerry Support Community Forums!Never post personal information in the forums. Have youo tried reloadiong the device's OS?  For more information on reloading the BlackBerry Device Software, see How To Reload Your Operating SystemGood Luck! . 

  • Unable to view planned order from exceptional summary window

    Hello All,
    I have ran ASCP plan and it details out the exceptions and recommendations, but I am unable to view planned order from exceptional summary window>recommendations>cilck discrete jobs, no planned orders visible. This issue also shows up for other exceptions, on click of exceptions details it shows up the items but unable to take any actions.
    I have tried by giving large no of days to view recommendations in preference.
    Can someone help me to reslove issue.
    Thanks,
    Edited by: user604737 on Jul 18, 2011 6:09 AM

    We don't have any query built on the exceptional window. As I am able to view below recommendations
    Recommendations
    Discrete Jobs 8
    Purchase Req 27
    When we click on discrete jobs/purchase req, its not showing any planned orders in supply window.
    Can you please let me know, which is the backend table which stores supply information which are displayed in exceptional window.
    Edited by: user604737 on Jul 18, 2011 9:15 AM

  • Problems: Runtime Error, Uncaught Exception.  Please Help!

    Hi I am using an online blog called BLOG CMS (www.blogcms.com) which runs on my website server. I use it to update my website with news, etc. The program uses a javascript WYSIWYG text editor based on http://www.fckeditor.net/
    However, when the BLOG CMS program tried to load the WYSIWYG text editor, I get the following errors:
    LINE: 36
    Char: 2046
    Error: Access is denied.
    URL: http://mysite.com/nucleus/plugins/wysiwyg/editor/fckeditor.html?InstanceName=more&Toolbar=Default
    Runtime error has occurred.
    Line: 35
    Do you wish to debug?
    Error: Access Denied (sometimes it says, permission denied)
    Error: uncaught exception: Permission denied to set property Window.FCK_STATUS_NOTLOADED
    Error: uncaught exception: Permission denied to get property HTMLDocument.getElementById
    I already have the latest version of Javascript, I am running IE 6.0 on Windows XP so I have no idea what is causing the error and I would greatly appreciate your help if possible. My webserver is reputable and configured correctly since it is running on iPowerWeb and the correct versions of PHP, MySQL, etc.
    Thanks in advance for your help and I am looking forward to your replies!
    Ryan :)

    Ryan,
    This looks like a permission problem (even though its free, some kind of authentication might be there). You can contact the site administrator.
    Regards,
    Chandra

  • Error: uncaught exception: [Exception... "'[JavaScript Error: "GTB_getBrowserAndWindowFromDocShell(b) is null" {file: "chrome://google-toolbar-lib/content/toolbar.js" line: 330}]' when calling method: [nsIFormFillController::attachToBrowser]" nsresult: "

    I am getting a line 1 error which I have provided in the troubleshooting box. I have a the newest verison of Java and the newest version of firefox. No addons will load, no toolbars will load, those being yahoo, Google.
    == This happened ==
    Every time Firefox opened
    == when I download 3.6.8, yahoo toolbar and google toolbar also dont load. These error are rolling error that happen every time I start firefox

    My Error:
    Error: uncaught exception: Error: <http://www.mayi.com> à³CPûÖ^' Proxy.InstallTrigger
    what's this?
    help~~~
    thanks.

  • I get this error Uncaught exception..

    Can some help me?
    I get this error:
    Uncaught exception(java.lang.NoClassDelFoundError:org.xml.sax.Locator)
    I am using the following code:
    import org.w3c.dom.*;
    import javax.xml.parsers.*;
    import javax.xml.transform.*;
    import javax.xml.transform.stream.*;
    import javax.xml.transform.dom.*;
    import java.io.*;
    class MakeXMLDoc
    Document moXmlDocument;
    public MakeXMLDoc(){
    try{
    moXmlDocument = mkDocument();
    catch(Exception feException){}
    public Document mkDocument()throws Exception
    Document loXmlDocument = null;
    try{
    DocumentBuilderFactory dbf = DocumentBuilderFactory.newInstance();
    DocumentBuilder db = dbf.newDocumentBuilder();
    loXmlDocument = db.newDocument();
    return loXmlDocument;
    catch(Exception feException){
    throw feException;
    public static void main(String fsArgs[]){
    try{
    MakeXMLDoc loMakeXMLDoc = new MakeXMLDoc();
    loMakeXMLDoc.createElements();
    loMakeXMLDoc.writeToFile();
    }catch(Exception feException){}
    public void createElements(){
    String lsText = "some text here";
    Element loRootElement = (Element)moXmlDocument.createElement("eds_root_node");
    moXmlDocument.appendChild(loRootElement);
    Element loNode1 = (Element)moXmlDocument.createElement("node1");
    loRootElement.appendChild(loNode1);
    Element loNode2 = (Element)moXmlDocument.createElement("node2");
    loNode2.appendChild(moXmlDocument.createTextNode(lsText));
    loNode1.appendChild(loNode2);
    public void writeToFile()
    throws Exception{
    try {
    String lsUniqFileName = "C:/myFirstXmlDoc.xml";
    File loFile = null;
    loFile = new File(lsUniqFileName);
    OutputStream loOutputStream = new FileOutputStream(loFile);
    TransformerFactory tf = TransformerFactory.newInstance();
    Transformer transformer = tf.newTransformer();
    transformer.transform(new DOMSource(moXmlDocument),new StreamResult(loOutputStream));
    catch (Exception feException){
    throw feException;
    Thanks
    Duke Dollars will be rewarded!

    Isn't it only ap roblem of classpath ?

  • Unable to View Applet -Error message

    I have installed JRE 5 in my system but still when i try to acces a web page iam unable to view the applets present in it. I have set the IE settings to use JRE 1.5 for applets.Still iam unable to view it.
    i Get the "java.lang.ClasssnotFoundException " when i right clicket the place where applet should be found and click the "Java Console" link present there.
    Can anyone please help me? Follwing is the error message i receive.
    load: class com.gotnla.MOTS13.LoginMenu not found.
    java.lang.ClassNotFoundException: com.gotnla.MOTS13.LoginMenu
    at sun.applet.AppletClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.applet.AppletClassLoader.loadCode(Unknown Source)
    at sun.applet.AppletPanel.createApplet(Unknown Source)
    at sun.plugin.AppletViewer.createApplet(Unknown Source)
    at sun.applet.AppletPanel.runLoader(Unknown Source)
    at sun.applet.AppletPanel.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Caused by: java.io.IOException: open HTTP connection failed.
    at sun.applet.AppletClassLoader.getBytes(Unknown Source)
    at sun.applet.AppletClassLoader.access$100(Unknown Source)
    at sun.applet.AppletClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    ... 10 more

    Just a guess: maybe you're behind a firewall, and you haven't configured your JVM to use the same firewall as the browser.

  • BB 8800 gives error "uncaught exception: java.lang.​ClassCastE​xception"

    Hi,
    after connecting the 8800 via bluetooth with the new RNS310 radio in my car the 8800 shows the error message "uncaught exception: java.lang.ClassCastException" when the RNS310 tries to access the phone book and to download it to the radio-internal phone book. The option for the bluetooth connection in the 8800 is set to
    - not "visible",
    - address book transfer "all entries",
    The event log shows the folllowing entries:
    guid:0x9C3CD62E3320B498 timeUTC) Wed Aug 10 17:28:53 2011  severity:1 type:3 app:Java Exception data:
     ClassCastException
     No detail message
     net_rim_bluetooth
      BluetoothDeviceManagerImpl
      getAddressCards
      0x1C68
     net_rim_bluetooth
      PBAPServer
      <private>
      0xA270
     net_rim_bluetooth
      PBAPServer
      <private>
      0xA650
     net_rim_bluetooth
      PBAPServer
      onGet
      0x9EAA
     net_rim_bluetooth-1
      OBEXServerSession
      handleNextRequest
      0x29E1
     net_rim_bluetooth-1
      OBEXServerSession
      run
      0x2769
     net_rim_cldc-1
      Thread
      run
      0xB767
    Is there any possibility to update the 8800 software / firmware to get rid of the error? I always have to disconnect the battery and restart.

    There is a loader.exe tool located in C:\Program Files\Common Files\Research In Motion\AppLoader (or if you are using a 64 bit C:\Program Files (X86)\Common Files\Research In Motion\AppLoader
    Remove the battery from your BlackBerry and launch the Loader tool. You will see either USB PIN: Unknown or your actual device PIN.
    As the loading process starts, there will be a list of steps to be completed in the loading process. One of those steps listed will say "Wait for Device Initialization". When you see the arrow get to this steps, reinsert your battery.
    If you still get the same error, let me know and we will investigate further from there.
    Good luck!
    -HMthePirate
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

  • App world is showing this error "Uncaught exception: java.lang.NoClassDefFound Error"

    Few days back I received some App world updates through wireless network. After installing those updates and restarting mobile when I clicked on App world icon following error is being displayed "Uncaught exception: java.lang.NoClassDefFound Error". In fact I can't enter into appworld.
    Please suggest remedy
    Regards,
    Hitendra SIngh

    Hello hitmech07,
    Go to www.blackberry.com/appworld on your BlackBerry smartphone browser and attempt to reinstall the appliction.
    Cheers,
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Uncaught Exceptions Index 4 = 4 - Need Help

    Hi, My 8900 got this message after reboot/ battery pull, I check the log and came up with this.
    Name: ArrayIndexOutOfBoundsException
    GUID: 9c3cd62e3320b498
    Time: Oct 08, 2010 12:01:23
    No detail message
    net_rim_bb_addressbook_app(4C3558FE)
    AddressCardModelImpl
    getAt
    0x5740
    net_rim_bb_addressbook_app(4C3558FE)
    CompressedAddressCardModel
    getAt
    0x711C
    net_rim_bb_framework_api-3(4C355157)
    SubmemberUtilities
    getFirstSubmember
    0x9381
    net_rim_bb_qm_google-6(4C6B724C)
    IMIDUtil
    containsId
    0x145C
    net_rim_bb_qm_google-6(4C6B724C)
    PackageManager
    registerOnceOnInstall
    0x21B4
    net_rim_bb_qm_google-4(4C6B724C)
    ProxyEntry
    registerOnceOnSystemStart
    0x8C9F
    net_rim_bb_qm_google(4C6B724C)
    GoogleEntry
    registerOnceOnSystemStart
    0x66A3
    net_rim_bb_qm_google-4(4C6B724C)
    ProxyEntry
    registerEntry
    0x9603
    net_rim_bb_qm_google(4C6B724C)
    GoogleEntry
    main
    0x675B
    Is this error came from the installation of Google Talk?

    Hiya!
     Try taking a look at this article here, I havent found a definitive resolution to this issue yet, but hopefully this helps you.
    Kudos to sdgardne for the post
    http://supportforums.blackberry.com/t5/BlackBerry-Bold-BlackBerry-9000/Error-Msg-Uncaught-exception-...
    1). Please thank those who help you by clicking the beside the 'Reply' button.
    2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
    3). Remember to have fun! We are all in this together!
    4). Follow me on

  • Error Uncaught Exception

    hi ,
    I created an infoobject using a standard infoobject as template.
    but while deleting it ,it is giving DUMP uncaught exception,help me please

    Hi,
    Please go through the following note.
    673372
    This might help you.
    Cheers,
    Malli..

  • Major Error Uncaught exeception index =3

    Hi
    My bb  curve 8520 has suddenly started displaying this message Uncaught Exception application etc etc doing a hard and soft reset has not solved the issue, so I want to reset it factory security setting buy I've seen a menu to wipe handheld on the device which I've seen  other thread on the net recommend.
    Any other suggestions please .
    Thanks

    Have you installed anything onto the device? 3rd party app?  Theme? 
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Please Help!! Uncaught Exception: Index 0 =0 What's going on and how do I fix this?

    I am unable to use my phone, get to my contacts, etc. This message is on the display. I can remove the battery and re-insert and it goes away, but the moment I touch any key, the message is back!! I NEED to use my phone.

    Hi and Welcome to the Community!!
    There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
    Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    If it won't boot up cleanly, then you may need to try Safe Mode:
    KB17877 How to start a BlackBerry smartphone in safe mode
    There might be an updated code set from the carrier -- check them via this portal:
     http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
    Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
    KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
    The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to view photos after adjustments (except in preview mode)

    I upgraded to Aperture 2.0 and would like the program but for an annoying glitch. Each time I open aperture I can make edits to one or two photos without problems, but then photos start to disappear from the viewer window. There is nothing but a blank canvas where they were. The photos will only reappear after a restart to aperture. The will appear in Preview Mode just fine.
    Anyone have any ideas what the problem could be. I recall this happening a few times with 1.5.6, but this is now happening every time I use Aperture 2.0.
    Thanks.

    yes I get this more often on my Powerbook G4, and have had it a couple of times on my brand new MacBook Pro. With the MBP it's usually half or quarter of the image turning black. With the PG4 it's the whole image turning black. There are several threads on here about this issue with lots of respondents. This issue existed in 1.x and was fixed at some point (was gone in 1.5.6). Sadly it's returned.

Maybe you are looking for

  • Logic 8/Leop - Performance question in the interface...SLOW???

    Dears, just installed Logic Studio. I'm running it on the latest G5 Imac, Leopard, 2.5 GB of RAM. To note, i installed some of the audio content (actually the ~22GB pack that you can choose where to install) on a fast external HD, connected via FireW

  • IBooks wont open any books or complete the download

    I upgraded to the latest version of iBooks about 2 weeks ago (iBooks 2) since then i have been unable to open any of my books, both downloaded from the bookstore and PDF book stored on the device. I upgraded to the latest update of iBooks and still n

  • How do I get to my music  on another computer?

    Where do I find my matched library when using a different computer than the one the library came from?

  • Adding secondary ACS server

    presently i am using cisco acs version 4.1.1 build 23. now i am planning to add secondary server. After installing the new server. can anyone help me,what are the steps i need to configure. do i need to configure all the devices on that server. thank

  • Lack of Documentation for SoundBlaster Live External 24-

    Hello,?I purchased the SoundBlaster Li've External 24-Bit card so I could load?soundfonts?and play?midi files. I could find no instructions anywhere on to how to load soundfonts into the card. After struggling many?days looking thru the .exe files, I