Unable to watch apple ads

Can´t watch them on Safari, Firefox nor Camino. I have removed the Quicktime Plugin.webplugin without success. Any ideas?

Yes, I forgot to mention it, but the "open using Rosseta" button was unchecked in all browsers. Thank you anyway

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Unable to watch Apple website basic Mac tutorials!?@?#?$ $%%^^

My Windows XP computer has the latest version of QuickTime. Wanting to watch the videos on Mac basics/tutorials, however won't play- screen simply says "Get latest QuickTime". Attempted 3 times to reinstall/update, twice the install stopped with a message stating a program wouldn't run that was necessary for the install, no explaination what or why. 3rd time finally successful, however videos still won't run.
This is a **** of an ad for someone considering moving from a Windows PC to an iMac!

Troubleshooting:
http://docs.info.apple.com/article.html?artnum=60765
Install errors:
http://support.apple.com/kb/HT1926
http://support.apple.com/kb/TS1421
If you installed iTunes + QT:
Before installing iTunes, temporarily remove (SpyCatcher) to allow the iTunes installer to complete. This symptom may be caused by anti-spyware software preventing iTunes from installing correctly. One such application is SpyCatcher.
Playback performance:
http://support.apple.com/kb/TS1386
http://support.apple.com/kb/TS1362
http://support.apple.com/kb/TS1875
Troubleshooting Quicktime:
http://docs.info.apple.com/article.html?artnum=60765
Missing software (codc, plug-in, etc)
http://support.apple.com/kb/TS1859
System requirements for QuickTime 7.5.5 and iTunes 8
Windows Hardware
* A PC with a 1GHz Intel or AMD processor
* Playing HD-quality videos purchased on the iTunes Store requires a 2.0GHz Intel Core 2 Duo or faster processor
* 512MB of RAM; 1GB is required to play HD-quality videos
* A DirectX 9.0-compatible video card with 32MB of video RAM; 64MB recommended
* A QuickTime-compatible audio card
Windows XP Service Pack 2 or later
http://www.apple.com/support/quicktime/

Unable to watch Apple's WWDC Keynote

(I also posted the same query in the Safari forum, but Ive had no response. So I'm trying my luck here!)
When I click on the link to launch the latest keynote, QT launches, a pop-window opens but nothing more happens. I get the 'Q' in the middle of the window and the status line moving sideways from left to right and back.
I have a broadband connection, so I don't think it's an internet issue.
I've made sure that I have the latest flash player (how can I check if this is so?)
With other websites I don't seem to have this problem when trying to view video footage. Or at least with the sites that I view. Further, they open within the website as opposed to launching a separate QT window.
Any suggestions please?

Fabrizio,
neither this one is working... I don't what went wrong... so far, what I did:
- Reinstall 10.5.6 combo
- rep permission
- update qt (downloaded again from Apple)
- repaired permission again
- ran the maintenance scripts, daily, weekly, monthly
- (opened a bug to apple!)
- reinstalled manually the safari plugin after upgrade to v4
- rerun the rep permission...
- flushed dns (i also changed the dns servers to opendns, same result!)
- erased all the qt prefs and changed the MIMEs settings.
n.o.t.h.i.n.g. c.h.a.n.g.e.d.
funny part is that NOW I cannot stream nothing thru qt...
very strange, situation changes when I change network location, from a corporate lan (with proxy) it runs ok.
from home, with a mbook unibody with no qt upgraded, it runs ok. from home, same network configuration, same firewall settings (none!), with an mbp (this time upgraded), it really doesn't want to start.
I don't know what they did... IMHO, this is a very BBB... BIG BIG BUG!
Ah, my ISP is Tiscali with a quite good 7M...
Giampaolo
Message was edited by: Giampaolo (to add the ISP details, just in case!)

I have an iMac,Apple tv and want to watch tv programs on my HD tv. These programs are on the stations web site but I am unable to watch anything on my brousers

I have an iMac,Apple tv and want to watch tv programs on my HD tv. These programs are on the stations web site but I am unable to watch anything on my brousers

Welcome to the Apple Community.
I'm not sure what you are asking, but if you want to watch TV stations you can watch on your mac in a web browser on the Apple TV instead, I'm sorry you can't do that.

HT1551 I am able to rent move through Apple TV but unable to watch. Asked to decrease resolution to potential allow movie to be viewed. What is the problem? Oliver

I am able to sign onto and rent movies through Apple TV. Unable to watch. Asks to decrease TV resolution to potentially allow viewing. What is the problem? New TV with new router.

Hi vazandrew, thanks for your help, Ive just checked, both home sharings ie Apple TV and itunes on my laptop, and they were both on , but for the heck of it, I turned them off and back on again. I still have the same problem.
Im looking in purchased films, am I looking in the right place ?
Thanks

I purchased movies on my iPad and unable to watch on my Mac or Apple TV

I purchase movies on my iPad and unable to watch on my Mac or Apple TV

If you purchased them, you should be able to download them to your Mac as explained here: http://support.apple.com/kb/ht2519, as well as watch them on your Apple TV. If you rented them on your iPad, you won't be able to transfer the rental to your other devices. To do that you have to rent them in iTunes on your Mac.

My sound has recently gone on my Iphone4s, this only happens when I use my phone myself. The sound works when I receive calls and texts but I am unable to watch videos, listen to music etc it seems like my volume button has gone! Can anyone help??

My sound has recently gone on my iphone4s, this only happens when I use my phone myself. The sound works when i receive a call or a message etc but I am unable to watch videos or play music, the sound also doesn't work on games. Please can anyone help with this issue or let me know how to fix it if experienced the same problem?

Remove all apps from multitasking bar. Double click Home button then tap and hold an icon and tap on little x on every app. Then reset. Hold down Home and Power button until Apple logo appears.

After installing Adobe Flash Player latest update unable to watch iplayer due to "plug-in failure"

the Adobe Flash player update instruction showed on screen. I followed the simple install instructions. It stated everything had installed successfully, but when I tried to watch iplayer programme the message: plug-in failure appeared, and I was unable to watch any programmes and unable to even listen to radio programmes. This has never happened before. What should I do please? ;(

Adobe is working on a bug fix. This article documents the workaround (which is to use the earlier version for now):
http://support.muse.adobe.com/message/6285851#6285851
Bryan Dulock
Apple Consultants Network
Houston, TX

ITunes hasn't downloaded an SD version of my 1080p TV show, so I am unable to watch on my MacBook.

I am a UK customer, and last night I purchased Top Gear India Special on my iPad, and I chose to download the 1080p version. I'm just wondering why iTunes hasn't downloaded an SD version as well as the HD version, like it always has done previously? I am unable to watch the India Special on my MacBook as iTunes says "This movie requires QuickTime, which is not supported by this version of iTunes."
Thanks in advance.

tommsamurai wrote:
...I'm just wondering why iTunes hasn't downloaded an SD version as well as the HD version, like it always has done previously?...
With the introduction of 1080p videos, there has been a change in the HD/SD downloads. "When you purchase an HD video on a supported device or computer, only HD video will be downloaded. To download the SD version, you need to download the video again from your Purchased page. Conversely, if you purchase an HD video on an unsupported device, the SD version will be downloaded. Then, you will need to download the HD version from your Purchased page."
See iTunes: Purchasing and viewing HD videos, http://support.apple.com/kb/HT3209
"Some movies may not be available from iTunes in the Cloud. These movies, if purchased in HD, will download both the HD and SD versions for you to sync to your compatible iPod and iOS devices." http://support.apple.com/kb/HT4095

HT1390 Unable to watched rented movie on ATV2

Last night we wanted to watch a movie on our ATV2 so on my Mac I went into iTunes and rented a HD movie. I let the download start and went off to prepare dinner. When I came back to my Mac a hour later there was an error message on the screen saying there was an error connecting to the store so I reinitiated the download. A few minutes later I got a message saying that the movie was ready for viewing, would i like to watch it now or later. I selected later and left it to continue the download.
In the end we did not end up watching the movie last night, but now I want to watch it. On my ATV2 I went into my library. The Rentals option appeared in the menu and, for some reason, the movie I rented is in the list of rentals twice. When I selected either of the movies to watch I got an error saying that the movie is currently being watched on another device and to stop it running on that device before trying again.
The movie was not being watched anywhere else. How do I tell iTunes this? Why won't it let me watch the movie on the ATV2 if I purchased on my Mac?
I tried rebooting both the ATV2 and Mac. I then deleted both copies of rental from iTunes. One of them I had issues deleting from trash, saying it was being used. I then restarted downloading the rental again and again said I would watch later when prompted. Now the Rentals option does not even appear on my ATV2 when I go to my library on my computer.
I could not find anywhere in the support material if it was actually possible to rent a movie from iTunes on Mac and then view on ATV2. Should it be possible? I did find a support note that said that any movie rented from an ATV2 could only be viewed on that device.
Any clues to fix this problem. I tried calling Apple support but they don't work weekends.

Further investigation revealed that I was unable to watch the movie anywhere. I kept getting iTunes Error 42110 when it tried to authenticate.
After searching through iTunes support material I found the solution, which was to remove the 'SC Info' folder from /Users/Shared. After I deleted this folder everything started working again.

I have just formatted by toshiba hardrive to Mac OS extended as recommended so I could upload movies onto it from my mac however I am now unable to watch these movies through my set top box like I could previously. How can I fix this?

I have just formatted by toshiba hardrive to Mac OS extended as recommended so I could upload movies onto it from my mac however I am now unable to watch these movies through my set top box like I could previously. How can I fix this?

Check the box's documentation to find out what drive formats it's capable of reading. Very few, if any, non-Apple devices natively support drives formatted as Mac OS Extended.
(111452)

Unable to watch 3 movies I rented. Please help!

I rented 3 movies through iTunes to watch on a trip I went on. While on the airplane I went to watch them on my iPad through the videos app and it told me none of the movies I had rented could open. Does anyone know why this happens? During my layover I was able to watch a movie because my iPad was connected to wireless, but I thought you could still watch them without wireless. If anyone has any advise on this please let me know. I have paid and been unable to watch 4 movies so far on my iPad. Thank you!

See this article: http://support.apple.com/kb/HT4095
It implies you need an iTunes Store connection to begin watching an HD movie rental.

Unable to watch a movie downloaded back in march. Why?

Downloaded Top Gun back in March of this year. Wasn't able to watch it then but didn't have time to care or fix it. But now I want to watch it and I am unable to watch it, Why?

Ok this my problem i purchased a movie on itunes when i have interent connection i can play movie but when i go off line it won't play box comes up says need to authorize computer i sign in and box comes up says unauthorized as soon as i have internet it will play again i also have other movies that i purchased and some will play others won't i have gone to the apple store and they were no help

I just bought "Her (2013)" on iTunes and I am unable to watch it.

I just bought "Her (2013)" on iTunes and I am unable to watch this movie on any of my apple devices. It crashes iTunes every time i try to play it. Everyone else seems to be having the same problem with the same movie. Has anyone found out why it wont work? please help.

Do you know the name of the Artist or just song.
At the top left drop down select Music. This gives you for views of tour Music
Songs, Albums, Artists, Genres, Videos
As we know the name of the Artist select the Artist view
Scroll down the list on the left until you find the Artist.
Select Him/Her/Them
All their songs are in the right hand side.
Double click on the one you want to play
Click on the Pause symbol at the top to stop playback

HT1918 I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card?

I recently was unable to watch a movie I purchased & paid for because my credit card was out of date. Surely you cannot take access to items I have purchased away from me if I do not own a credit card? Does this mean that I will no longer be able to view purchases if I decide to cancel my credit card. If this is the case, I will not be purchasing movies from iTunes again

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

Unable to watch apple ads

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