Unableto watch a movie. Authorization of the pc is successful but it will not play the movie. Help ???

Purchased and downloaded a movie. To watch the movie you must "authorize" the pc. I enter apple id /passwd. I receive a message stating "this pc is alreay authorized", but it will not play the movie. black screen. I hit play nothing happens. Help ?

I'm having the same stupid problem!

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I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I have downloaded the HD version of a movie from itunes, but when I sync it to my iPad 2 it will not play. It appears that it is on the iPad, but it will not play. Is this because it is HD, and if so is there a way to change it from being HD? Thanks

I'm having a similar problem ... just used my iPad 2 to purchase the Bourne trilogy and it downloaded fine but I did not try to play it right away. Then I plugged the iPad into the computer and it downloaded the SD versions of the movie and I used iTunes to sync my movies. Then I tried to play it and it said it could not open the movie. I then did a full iPad restore and did a fresh sync and now I get the Cannot Opne pop up. Did you ever find an answer to your question?

HT1657 my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

my movie rental downloaded but it will not play. I rented a movie yesterday so I know that my laptop is capable. I can see images of each chapter but the movie won't play. Any idea?

Hi there kirk279,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
-Griff W.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

I purchased a movie on iTunes, but it will not play on my Apple TV1. It says the Apple TV is not authorized to play this content.

Annoying isn't it.
This seems to have started at the end of October and may be some kind of 'authorisation expiry' on the original unit that needs updating.
Solution include:
Purchase something on the AppleTV1 itself with DRM (a free TV Show episode might be an idea if yiou can find one).
Remove the connection to itunes by removing the iTunes library from AppleTV's Computers>Settings menu, then add it back again.
Remember this will wipe synced content from the AppleTV if AppleTV1 is syncing (My Movies/TV Shows etc) as opposed to streaming (My Shared Movies etc) from that itunes library. In theory direct purchases on AppleTV that have never transferred to itunes might survive the 'wipe for a clean slate for a new sync' process that happens when you remove a sync library but don't risk it and right click on the AppleTV Device in itunes, choose Transfer Purchases if there are any prior to resetting the AppleTV Computers entry and readding the library. If AppleTV is streaming only it's very quick to remove the libarry and re-add it as there's nothing to sync when you re-establish the connection - it works I've done it. Purchasing a protected music video on my other AppleTV1 which was synced also worked.
Good luck
AC

I rented a movie but it will not play.

I rented a movie but it will not play. I get a message saying there is a problem and then iTunes shuts down. The help screen then says to download the latest version to avoid this problem, but I already have. What do I do to be able to watch the movie I rented?

Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

HT1657 have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

have rented a movie, downloaded it 4 times but it will not play, says an unknown error occured in itunes store. error 42110

Hi beckai.rose,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 3001," "-42110," or "5103"
This alert is related to iTunes Store movie rentals and authorization issues.
Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
If your iTunes is up to date, remove the SC Info folder.
If you continue to have issues with this purchase, contact the iTunes Store Support team:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

Rented movie but it will not play

just rented a movie but it will not play.

Hi 1adamsdad,
If you are unable to play a rental, I recommend reporting this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers!
- Ari

I have a song that shows in the playlist but suddenly will not play, how do I get it back?

I have a song that shows in the playlist but suddenly will not play. Itunes thinks that last time it was played was the time it "shorted" out and did not play. How do I get it back? Thanks.

Try deleting the entries from the Movies part of your library (i.e. where you are trying to play them) and see if you get the cloud symbol next to them for re-downloading in the Purchased link
As your screenshot shows your account id I've asked the hosts to remove it

HT1657 I rented a movie on itunes but it will not play on my imac ?

I rented a movie on itunes but it will not play on my imac ?
Does anyone know how to fix it ?

Could you walk us through what happens when you try to play the movie, please?

I've burnt a slideshow of my photos onto a DVD disc but it will not play on my DVD player. It plays ok on my acer laptop. I burnt the same disc with slideshow from my old dell computer

I've burnt a slideshow of my photos on my Apple Mac to a DVD+REW disc but it will not play on my DVD player or on a combined DVD/TV. However it will play on my wife's Acer laptop. I then erased the disc & burned another slideshow from my ancient Dell computer onto the same disc &it played just fine on everything. So it seems the problem ids somewhere in the Apple Mac process. Any ideas?
Keith C

Gary Scotland wrote:
If you want to play material on a dedicated DVD Video hardware player, you must create a DVD video disc, and you must use a DVD authoring application.The software creates files that the DVD video player can play and will burn them to a recordable DVD disc. Examples of applications are:
Roxio Toast and iSky DVD Creator
Mac's used to be supplied with iDVD authoring software but Apple discontinued it in 2011.
Thanks for that. Will need to check iSkysoft out. I am in the process of looking for a VisualHub replacement/backup. Especially when it comes to ease of use. Toast is ok. Just looking for something along the lines of VH.

HT203167 I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

I bought two audio books on iTunes but they will not play. My old books play without issue but the new ones do not.

Did you copy your actual iTunes content from your computer before reinstalling iTunes, or did you just copy your iTunes library which only contains the pointers to your songs / books locations ?
You might, depending upon your country and if they are still in your country's store, be able to redownload your music purchases and your ibooks via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage - you will need to delete the entries from your library (where you are getting the 'unable to locate' messages) before they will potentially show with the cloud icon against them in Purchased for redownloading.
Or copy them from your backup of your downloads/library and add them to your iTunes library via File > Add To Library

I have a mac pro wich will not open windows in boot camp i get to the two options select windows but iyt will not load can you help please

i have a mack pro which will not open in windows from boot camp get to the two options and select windows drive but it will not open can you help Please

Hi there, Well, i thing i might have had the same problem (if you dont mean the selecting part, then try keyboad with usb and without if u dont have a macbook pro or so), i did the same and after selecting windows it said "No bootable disk" or " no boot disk" or something like that and the installer wont start when i was trying to install via CD/DVD.
The sulution is to use 2 usb-drives, one for the support drivers from apple and one for the windows it self after burning the CD/DVD to the usb on a PC using the windows own tools and creating a ISO file.
(there might be problems whit CD/DVD install sometimes)
The ISO file on a own USB is the most importat thing!! (and even apple and windows didnt know that but me and a technikal support guy from the store i bought it managed to fix it after like 4 days )
Hope it work now mate!

I purchased a book, payed for it but it will not play despite the cover page showing up in ITunes books.

I purchased a book, payed for it but it will not play despite the cover page showing up in ITunes books.

Did you accidentally buy an ibook?
If so, these are print books that you read on your iphone/ipod touc/ipad.

I just completed a keynote presentation, but it will not "play"...I just get a blank slide (probably the final slide) when I hit the play button, even though I can see all the slides are in the list and will open as I click on them. HELP!

I just completed a keynote presentation but it will not "Play". I can see the slides are in place, but all that comes to the screen when I hit the play arrow is the last, blank, slide. HELP!

At the risk of stating the obvious, is your first slide highlighted before you hit play? You mentioned the last blank slide shows up which could mean you have that last slide highlighted. If the last slide is highlighted and you hit play then that is the slide that will show up and if it's your last slide that is all you will see.
Make sense?

I made a movie on iMovie and went to burn to DVD and of course I could not...contacted Apple and they said to download an app to help solve this problem...i did..so I could finally burn a DVD, but it will not play on my DVD player...HELP!!!

I made a movie on IMovie and went to burn it to a DVD ...I could not do this so I contacted Apple..they had me download an App and then I could make a DVD...but it will not play on my DVD player...does anyone know how I can solve this problem.. I purchased this to make DVD's and now I can not do that!!

This is a known issue. It really comes down to two key factors - what type of DVD are you burning to + what type of DVD player you have.
This article will help. It's lengthy and can be technical in some parts but should shed some light on your problem.
http://www.media.utah.edu/dvdworkshop/pdf/DVDCompatTest.pdf

Unableto watch a movie. Authorization of the pc is successful but it will not play the movie. Help ???

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