Unalbe to upgrade iTunes missing *.msi file

Windows 7. Folder containing iTunes was deleted, not uninstalled, now I am not able to upgradeiTunes. continue to receive missing *.msi filre msg. I have unistalled any remainign items from control panel. Still not able to upgrade

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

Can't delete itunes to update because of missing msi file

Had virus issues with my computer. Now finally got the add or remove list to re-populate and tried to update iTunes. Kept saying error, can't find missing msi file. Read to manually delete all apple/itunes files including quicktime, etc. Itunes won't delete because computer needs to find this missing msi file. Have rebooted numerous times. Should be a quick fix, I would think. Please advise!! Missing my itunes Thanks

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't update itunes because of a missing msi file

I can't update iTunes because of a missing msi file? Any suggestions on how to correct this?

Yes it is looking for the iTunes64.msi file
Many thanks.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am trying to update my Itunes and I can't because of a missing .msi file

I keep getting the same message of a missing .msi file. I am not able to uninstall or repair as well. Thanks for any help I can get

Following some suggestions on other thread is was abole to download the Windows installer clean up from this link and it worked. I was able to uninstall and reinstall. Make sure to check for malware. Mine was clean but i can't promise all downloads and that the site is safe.

Missing MSI files SQL Server 2008 R2 SP3

I have hit an issue while installing Service Pack 3 for SQL Server 2008 R2. The existing version is
10.50.4295.0 (SP2+CU9)
When running the SP3 file the following error occurs
SQL Server Setup has encountered the following error:
The cached MSI file 'C:\Windows\Installer\91a4f43.msi' is missing.
Its original file is 'sql_engine_core_inst.msi' and it was installed for product 'SQL Server 2008 R2 SP2 Database Engine Services' from '\\ServerName\Share$\SQL\SQL105\ENT\x64\setup\sql_engine_core_inst_msi\', version '10.52.4000.0', language 'ENU'.
To resolve this problem, recover the missing file from the installation media and start setup again.
For more information about how to resolve this problem, see 'Steps to restore the missing Windows Installer cache files' (http://go.microsoft.com/fwlink/?LinkId=144387) in the Microsoft Knowledge Base.
Error code 0x84B20002.
The next I tried to remove CU9 before applying SP3. The following error occurred when CU 9 was attempted to be removed.
The cached patch file 'C:Windows\Installer\483c7040.msp' is missing.

Hello Alberto,
I tried this link
http://support.microsoft.com/kb/969052
Using the VB script FindSQLInstall I tried getting some details about the missing MSI files. Just sharing the details incase you may have some details or better insight on what it says.
!!!! C:\Windows\Installer\91a4f43.msi DOES NOT exist in the Installer cache. !!!!
      Action needed, recreate or re-establish path to the directory:
\\Servername\Sharename$\SQL\SQL105\ENT\x64\setup\sql_engine_core_inst_msi\then rerun this script to update installer cache and results
     The path on the line above must exist at the root location to resolve
     this problem with your msi/msp file not being found or corrupted,
     In some cases you may need to manually copy the missing file or manually
     replace the problem file overwriting it is exist:
      Copy "\\Servername\ShareName$\SQL\SQL105\ENT\x64\setup\sql_engine_core_inst_msi\sql_engine_core_inst.msi" C:\Windows\Installer\91a4f43.msi
It points to a location that doesn’t exist in the central server (servername) from where usually the installation media is present. The folder structures were re-arranged and the path mentioned (\\Servername\ShareName$\SQL\SQL105\ENT\x64\setup\sql_engine_core_inst_msi)
is no longer there.
Now from where do I copy this particular .MSI file? I've tried using search option but I'm unable to find it.
One more update is that I was successfully able to do the SP3 upgrade on another server which was SQL Server 2008R2 SP2 (No CU on it)
Hi Jayakrishna,
After your above steps, please put the SQL Server setup media on the same path
\\Servername\Sharename$\SQL, then run the VB script again and it will recreate the MSI file on the path C:\Windows\Installer with the name “91a4f43.msi“.
If the error still occurs, then you can manually restore the missing MSI file following the steps of Procedure 2 in this article:
http://support.microsoft.com/kb/969052 .
In addition, we recommend you use local copy of media to install SQL Server 2008 R2 SP3.
Thanks,
Lydia Zhang

I cant upgrade from 10.5.0.142, missing msi file?

i can't upgrade itunes on a pc (XP) from 10.5.0.142. It stops and can't find the correct msi file.

It is iTunes.msi.
perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

HT1349 I am unable to download the newest version of iTunes 10.6 as i am missing .msi files and window installer package, can you please remove the old version and reinstall newest version, please?

missing file to download itunes 10.6 - .msi. file and installation package

Try to follow this guide to uninstall iTunes and all of its components: http://support.apple.com/kb/HT1925, then reinstall the latest version of iTunes. You must follow this guide for this to be successful (uninstalling all components in the order specified). This will not touch your iTunes library or data.

Upgrading iTunes missing file?

Hi I am having trouble updating itunes from my older version. I seem to be missing a file 'i Tunes.msi'. I then tried uninstalling with view to download latest version to intall. But system cannot uninstall due to this missing file?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Once again - upgrading iTunes - reports library file damaged, all missing

So, I've finally figured it out. When ever I upgrade iTunes, the new version doesn't like the old library file and marks it as damaged.
All content is lost - as far as itunes is concerned. But it's right there on the hard drive. In the itunes folder.
Making a new library file and point the preferences to the content still results in nothing showing up.
No, I have not sync'd since this happened. I have many files in the itunes folders on my HD where the content is not loaded on my itv4.
Is there a magic key combo to have it 'look' at the actual HD contents in the itunes folded and 'find' it ?
No, holding down SHIFT when launching itunes and then creating a new file is not the solution, nor selecting the old library file (says it's damaged).

For general library squiffiness following an upgrade the easiest thing is to restore your last backup, but I guess if it were that simple you wouldn't be here.
*Empty/corrupt library after upgrade/crash*
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the *Previous iTunes Libraries* folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename *iTunes Library.itl* as *iTunes Library (Corrupt).itl* and then rename the restored file as *iTunes Library*. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch (Windows) or Music Folder Files Not Added (Mac) and Super Remove Dead Tracks (Mac) for tools to catch up with any changes since the backup file was created.
When you get it all working *make a backup!*
tt2

I cannot uninstall or install updated version of iTunes due to "missing .msi file".

I have been having an issue with updating my iTunes for the past month or so, and it turns out my mom is having the same issue. Both of our iPods and iPads immdiatly updated to iTunes 10.7, however both of our computers come up with the same error message saying the iTunes.msi file cant be located. I also cannot uninstall for the same reason. This just started happening about a month ago. I dont understand what happened. When I got to documents however I can see the iTunes setup file right there! Help! Now neither of us can sync.

For those having this same problem, someone else on here had a solution that worked really well if you have Windows. They directed me to a site ---> http://majorgeeks.com/download.php?det=4459
From there on the righthand side you'll see links indicated by reaccuring double arrows labeled Downloaded locations. Click one of them, proceed to download. Once completed go to Start> All Programs> Windows Install Clean Up.
Click it and find all iTunes files and remove them. After that restart your laptop or PC and then try and download iTunes 10.7 again. It worked out for me really well. (:

I can't update itunes because of missing msi file

I can't update itunes because of some missing msi file

Following some suggestions on other thread is was abole to download the Windows installer clean up from this link and it worked. I was able to uninstall and reinstall. Make sure to check for malware. Mine was clean but i can't promise all downloads and that the site is safe.

Missing .MSI File

I haven't updated or used itunes in a while and when I went to start it up I was told to update it, of course apple constantly makes improvements. So I did as instructed and when it came to installing the new update an error accorded stating that my itunes.msi file was missing so I read up and all I could find was to uninstall everything. So as I doing the uninstalls I ran into a problem apparently you can't install uninstall or update itunes without an itunes.msi file so I can lost. I haven't ever uninstalled itunes since I bought the computer back in February so I have been kind a stuck the last week and I am about to go nuts. All my files are stranded and I have no way of getting to them.
All it keeps saying is missing itunes.msi file
Message was edited by: Scott Coyle

Missing msi problems usually respond to cleaning up installer files with the Microsoft Installer clean up utility.
here is a method:
== uninstall with cleanup ==
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Save the files on your PC.
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
http://support.microsoft.com/kb/290301/
(To run the program – All Programs>>Windows Install)
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Missing "msi" File and Fatal Blue Screen

I've been having problems with iTunes for some time, the main problem being that whenever i start the application up within minuets my laptop has shut itself down and displays that fatal "Blue error screen". No matter what I do this happens every time without fail. So i have tried to install the latest version of iTunes but when I do, half way through the process I'm told that "iTunes.msi" file cannot be located and the installation is canceled.
Does anyone know what to do?
Your help is greatly appreciated.

If you are getting an msi error, you probably need to do an installer clean up. I will give you a method for complete removal of iTunes and installer cleanup.
Download a fresh copy of iTunes and the stand alone version of Quicktime
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
http://docs.info.apple.com/article.html?artnum=93698
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.
If this doesn't fix your blue screen porblem, you need to post the error message in full together with any file name mentioned.
The error message should be some sort of numbers and text -
0x(zeros/letters/numbers) (CAPSANDUNDERSCORES)
For example:
Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Settings" button in the "Startup and Recovery" section
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.

Cant use itunes as msi files cant be found.

i cant open itunes as i get a message saying the original msi files cant be found. i have tried un installing itunes, quicktime, bonjour etc but i keep getting the same message that the original msi file for each programme needs to be found. i cant even uninstall any of the quicktome programmes as i get the same msi error messages all the time. please help

i have the same prob

I cannot use or unistall itunes because I am missing the itunes.installatiion.msi file ?

My itunes will not let me onto it, it comes up with an error. When I tried to unistall itunes it came up saying "The feature you are trying to use is on a network resource that is unavailable " It then tells me to find the installation package Itunes.msi however when I browse for it, it is not there. How do I get this file or Unistall itunes? This is using windows vista. please help !

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Unalbe to upgrade iTunes missing *.msi file

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