Unauthorised access to Adobe Licensing Website (LWS)

When I access to LWS, my user/password are recognised, but I have a message saying that I'm not authorised to access to the website... Thks in adv

CVZ if you are facing difficulty logging into https://licensing.adobe.com/ then please utilize the Forgot your Password option. If you continue to face difficulties then please try a different web browser and contact our support team directly at Contact Customer Care.

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I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS)

I created an account on Adobe website, but when I try to log into Adobe Licensing Website (LWS) in order to install Adobe Acrobat X1 Pro is states I am not a valid user. I have serial number for install.

Account on Adobe website is different than on Adobe Licensing Website(LWS).
Account on www.adobe.com is an account for individual however the account on LWS is
mostly corresponding to an organisation or a company and they hold the permission to access this account.
They assign specific people witin their organisation to have access this account.
You cannot login LWS using your individual account login.

Downloading CS6 on Adobe Licensing Website

Does anyone know when CS6 Master Collection will be available for download on the Adobe Licensing Website? We are a school and download all of our purchased software from there. We have a extended paid subscription which includes free upgrades as long as its within our purchasing timeframe. I have checked all over and do not see it anywhere on the ALW. They only have CS 5.5 as the latest.
Thanks
The School District of the Chathams

Chatham_schools please see Complimentary CS6 upgrades | FAQ | Purchases from Adobe - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-faq-direct-purchases.html for information regarding the post announce upgrade process.

Adobe licensing website

Hi, i forget my ID and Password of adobe licensing website, please can i change the ID and password

Hi,
Please contact Adobe support at 800-443-8158 or you can contact us through chat as well
http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html
Thanks
Kapil

Adobe Licensing Website / Problems Logging In

So when I go onto the Adobe Licensing website to log in with my Adobe ID it says "Adobe does not recognize you as an authorized user of this web site." I'm not sure what I'm doing wrong; I even changed my password and it still won't let me log in. Do I need a separate account for the licensing or..? Please help.

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

Strange problem access to TV licensing website

A friend (also on BT) and I have been having problems getting access to the TV Licence website. He's on BB and i'm on Fibre at diffrent ends of the UK
www.tvlicensing.co.uk
it either times out or does nothing.
here is a tracert:
Hop   Hostname   IP   Time 1
1   zotac.local   192.168.1.68   0.289
1   192.168.1.254   192.168.1.254   1.964
1   192.168.1.254   192.168.1.254   1.677
2   192.168.1.254   192.168.1.254   1.562
2   217.32.142.###    217.32.142.###    16.785
3   217.32.142.222   217.32.142.222   18.237
4   213.120.163.58   213.120.163.58   25.000
5   31.55.165.55   31.55.165.55   27.171
6   31.55.165.107   31.55.165.107   26.532
7   acc1-10GigE-9-2-0.mr.21cn-ipp.bt.net   109.159.250.100   26.182
8   core2-te0-13-0-15.ilford.ukcore.bt.net   109.159.250.36   34.999
9   peer2-xe3-1-1.telehouse.ukcore.bt.net   109.159.254.233   32.279
10   t2c3-xe-1-1-2-0.uk-lon1.eu.bt.net   166.49.211.180   34.634
11   166-49-211-254.eu.bt.net   166.49.211.254   37.582
Anyone else get access to the TV License website?

Bill_Cumming wrote:
You guys on fibre or ADSL?
can you run a tracert (traceroute) on the website and see where it fails or stops responding?
I'm trying to narrow the problem down look like it IS a bt issue but only for some people!
trying to narrow down to what BT server is the problem...
Hi.
Fails here on Infinity.
I've tried through a couple of proxies, and they both fail to connect too.
My tracert indicates an issue between the BBC and BT routers, probably at the former. Though as someone has connected, that may not be the case completely.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

How I can download from the adobe's website the livecycle rights management licenses?

How I can download from the adobe's website the livecycle rights management licenses?

Try using a different browser.

Can you sell an adobe muse website if the client does not have a license?

Can you sell an adobe muse website if the client does not have a license?

Hello,
You can sell the website to the client, but if you give out the .muse file to the client, then they would need a muse license to be able to open that file in Muse and make edits to the website (in case they do need to make edits). If you simply give out the exported files, then they can upload the site to their host, but they would not be able to make too many edits to the website. The In Browser Editor is a feature that is available if the site is hosted with Adobe Business Catalyst, where they would be able to make certain basic edit/changes to the site.
Cheers
Parikshit

I'M FED UP WITH NO BEING ABLE TO ACCESS MY ADOBE CREATIVE CLOUD SOFTWARE.

I subscribed to 1 year with Adobe Creative Cloud more than a year ago. I got a discounted price of $29.99 per month instead of the normal $49.99 per month, because I qualified being that I had previously purchased and installed Adobe Creative Design Suite 4. I thought it a great idea to have all the software that the Adobe Cloud offered. A few months into that yearly subscription, I had been using Adobe Muse which was wonderful because I could actually create websites without knowing a bit of code. Yes, I was designing one site and had major difficulty and failed to publish many times. No fear, because a very king gentleman on Adobe Support named Zak did all his best and gave a great amount of attention to resolving this problem. While building that website my client lost patience with me in that I could not publish what the client wanted within reasonable time period because of all these failures in publishing and time in between each staggered resolve periods. I lost that client and ended up with a live website with a great deal of my artwork collected and established there. I decided to keep that website active if nothing more than to present it as a portfolio of sorts. Apparently, Zak, understood my disappointment with losing this client and actually provided me with a years, 12 months subscription to Adobe Creative Cloud. This was wonderful for me and I accepted it graciously. So a year’s subscription proceeded month by month. Unfortunately every month I was subject to having to reaffirm the license for this yearly subscription! I began what ended up to be having to contact support each month for assistance in doing so. For without reactivating this yearly license each month I was subject to interruptions in accessing the software's usage or unable to use it at all. Major frustration...So come the nearing end of this Adobe Creative Cloud's subscription I contacted Adobe Support to voice my complaints on having to do this every month and once again get the subscription activated in order to use my software. This one support technician was giving me a difficult time for some reason and broke our telephone conversation many times as it was necessary for him to update himself with my file??? He came back to me astonished to find 12 months credit and asked me where did I acquire these freebies and on and on. He wanted proof that I had gotten these credits legally even though I reiterated the true story of benefiting from Zak's kindness. He wanted me to provide proof of the letter giving me all these credits and I told him I could and would. But he wanted to keep me on the phone for any duration until I could search my documents and find this letter and show it to him. I told him that I did not have time to search for it that moment and I could provide it later? He was really reluctant to allow this but eventually he requested I post this letter as proof onto my support ticket? Which I got around to do soon after. When posting that proof I asked to be given extra time on the subscription for being so to suspected of fraud? I asked for the hell of it a year or 2 more for Christ's sake? You know what, my support post has yet to be answered and actually I see that it was dismissed to no fault of mine. You haven't heard the most of what I went thru every month with this year’s subscription to Adobe Creative Cloud. Yes, I'm pissed because now they are wanting me to spend $49.99 every month for another year’s subscription? Besides now the Creative Design Suite 4 that I had originally purchased as a full legal copy and acted to provide me with the original $29.99 discount qualification, they say is an OEM copy and does not qualify for the discount... What! Give me a break Adobe? I do not like being treated this way and must state the story as true, which it is, here in this forum. Thanks for listening. Sincerely, John Williams
As of today, Sunday, November 3rd, 2013, I'm still blocked from accessing my ADOBE CREATIVE CLOUD SOFTWARE! I have submitted screenshots and whatever else to Adobe Support and have had no contact. I get a message that states it cannot go online to renew, confirm, update my subscription and therefore I can't access my software. Do you know how long this has been goping on now and how many times i've been interrupted from using this software over the last year?????

Most of us in this forum are users who volunteer on technical issues, and not Adobe employees although they do drop in from time to time. As users we simply have no control over activation and that's why you are not getting responses.
If you havn't done so,you might try the Muse forums and see if you can get a staff member to look into it. Have your case numbers and phone transcripts handy.
Last option is to keep calling customer service until you get someone who will help or ask for a supervisor.
Hope this get resolved,
Gene

Cannot log in licensing website

I have bought the one month product and have not got the serial number
I tried to open the licensing web to get that but cannot log in the system at all
what wrong with the website?

The url for the Licensing Websoite is : https://licensing.adobe.com/sap(bD1lbiZjPTAwMw==)/bc/bsp/sap/zavllogin/login.htm?sap-langu age=EN
You might also want to refer the Kb Doc : http://helpx.adobe.com/x-productkb/policy-pricing/volume-licensing-site.html
You might first try to login through a different browser and check
If you are not able to login, you can click on the forgot password link and reset your password.
Note : The licensing website access is provided only to the purchasers of volume licenses from Adobe.
If you bought a retail version of the software you can check under My orders in your account on adobe.com

•Sign in to the Licensing Website

Hallo.
I can not Sign in to the Licensing Website although i can sign in to the adobe site and my profil

dupaidupa,
Have you placed an order for a Volume License product using your email add ? If you have , i would request you to please send me that order number in a private message so that i can try and check the details of the accounts.
The entry to the licensing website depends on the fact if you are added in any of the Licensing accounts . If not then i am afraid you wont be able to login to the website.
Regards,
Kartikay Sharma

Trying to download library book and I get this notice error contacting adobe licensing service. error code 1069

Error contacting Adobe licensing service. What does this mean?

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

How do I download my CS5.5 on a 2nd computer? Where do I access it on this website?

How do I download my CS5.5 on a 2nd computer? Where do I access it on this website?

You can check your Adobe account and see if there is a download provided there for you.
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it. (the download originates from the Adobe server)
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5.5:
http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

Problems regarding access to the license server

Hi there,
I placed my question in the german forum, but maybe here are some more people who could help, therefore I place my question here again:
I had to restore my system drive (windows) due to a hardware crash.
I did this with a backup software called acronis and mostly everything looks fine.
One major problem is, that I don't have proper access to the adobe license server since then.
CC Desktop doesn't open and PS can't reach the license server as well.
I found a german speaking webside from adobe with instructions, but they don't help:
http://helpx.adobe.com/de/x-productkb/policy-pricing/activation-network-issues.html
1. In general I have no problems to access the internet at all.
2. Even SSL communication is no problem.
3. I deactivated my anti virus software (kaspersky) without any change.
4. I tested the link https://ims-na1.adobelogin.com/renga-idprovider/resources/img/logos.png and it worked.
5. Calling https://lm.licenses.adobe.com/ leads to -> Congratulations! You have successfully connected to Adobe License Management Server. -> which should be OK.
6. There is no entry in my host file. Not from adobe, nor any other server.
So, CC Desktop still can't access the license server.
Any clue what to do ??????

Hi Anji,
Thanks for ur quick reply,
Can u Allobarate some more Regarding this.
Please Answer This. Its very Urgent Please.........
Regards
Khanna

Access to Adobe TV

I'm trying to learn to use Premier Elements by watching Adobe TV but have noticed that I cannot get to the same lessons on my laptop as are available on the desktop system which the software is installed on. Is there some type of key which is installed with the software which unlocks the capability to learn how to use the software through the adobe TV website? It's quite a chore just to learn how to learn how to use this software. Thanks for your input.

Ken,
My guess would be that it is a security issue on your laptop. The URL: http://tv.adobe.com/ works fine for me on my laptop, and on my workstation, with both Chrome and IE 7 (only browser on workstation).
I do not think that one needs any Adobe programs installed, to access Adobe TV, but as I have many on each of these machines, do not know for certain.
What problem do you have, error messages?
Good luck, and here is a list of some other resources for PrE: http://forums.adobe.com/thread/800455?tstart=0
I recommend everything there by Steve Grisetti, and also Muvipix.com
Hunt

Unauthorised access to Adobe Licensing Website (LWS)

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