Unauthorised purchases in my I-pad

There have been purchases on i-pad for which no prior approval or permission was taken. It is automatically purchasing. How do I stop that?

Do you have Cellular and wi-fi capabilities on your ipad? If so
You have to go into your settings and turn on "use cellular data" for those apps. Because it sounds like you are not connecting to your wi-fi

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How can i get a refund for unauthorised purchase made by my 6 years old child? I tried in customer service and told me to write a email but I don't know where i have to.

How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?

I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/

We have recently purchased the new I-pad, we have tried to sync our 2 3gs phones w/ I-pad. Music shows up transparent in I-tunes and won't access. What must be done to access music?

We have recently purchased the new I-pad, we have tried to sync our 2, 3gs phones w/ I-pad. Some Music shows up transparent in I-tunes and won't access. What must be done to access music?

You cannot sync iphones to ipads.
You would sync the ipad to your computer, just as you do your iphones.

HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
Zulkefli
<Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
You should start by changing the password on your account.
Start here, change your country if necessary and go to manage your account > Password and Security.

How do i urgently check appleID and what do i check in response to email unauthorised purchase from your appleID

how do i urgently check my appleID and what do i check in response to email from apple - Dear apple customer your appleID was used to purchase ...........unauthorised purchase from your appleID ?

Login to iTunes on your computer, go up to "Store", the View Account, then Purchase History. It stuff isn't right, contact iTunes support:
http://www.apple.com/support/itunes/
Or, call AppleCare & ask to talk to "Account Security".

How can i cancel my auto renewals that I purchased apps in I pad?

How can i cancel my auto renewals that I purchased apps in I pad?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

Unauthorised Purchase Orders

Hi Experts,
Can anybody help me that how can I find out the Unauthorised Purchase Order Numbers. I have to create a report for that. Is there any indicator or any specific table for this?
You help will be valuable for me.
Thanks a bunch in advance

Hi,
Check with the following Link,
http://help.sap.com/saphelp_grcpc20/helpdata/en/0b/0820c1e750456daa0df4eadb684e92/content.htm
Thanks,
Neelima.

Unauthorised purchase from my bank account 3 x 1.58£. I only ordered one subscription (order MH891NVQ27) for 2.49£

Unauthorised purchase from my bank account (3x1.58£) I only ordered subscription for 2.49£ but from my bank account I see atother 3 purchase from Itunes (3x1.58£) what's wrong?

Hello as_ramunas,
It sounds like you have a couple of purchases that you didnt make. I would check in your purchased history to verify these were purchased with your Apple ID with the following article:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Then you can use this article to report a problem with these purchases to our iTunes Support team directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling

I purchased a used I Pad and cannot access facetime. I have email address and Apple password but nothign happens. please advise

I purchased a 3rd generation I Pad ios6.0.1. I have been unable to use facetime. I put in email and then apple password, hit next and it takes me back to the same screen. I also have not been about to use I think it is messaging. I have been online, purchased music from I-Tunes, can do email. No luck with facetime. Please advise. I am new to using a tablet.

If you have purchased a used ipad, and you think there may be a possibility of previous owners info on it, then restore it as new. Your issue can probably be resolved without that, but I would recommend it.
How to back up and restore (iCloud and iTunes)
http://support.apple.com/kb/HT1766
Once restored as new, you can set up your ipad with all of your own info, and own apple id for use with itunes store, facetime, messages and icloud.
How to set up new iPad
http://www.everythingicafe.com/how-to-set-up-new-ipad/2012/03/16/

HT3702 i need my money back, i have just been charged for an unauthorised purchase for NHL app on my Apple tv??

My debit card has just been charged for unauthorised NHL app purchase on Apple tv?44.99 euro? I need my money back asap!

If you didn't make the purchase, and nobody else has access to your account and may have made it, then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Is the only way to get your money back for unauthorised purchases to go thru the lengthy email customer support process?

I want my money back and I want it now. Why doesn't apple have a phone number for urgent account problems? i got an overdrawn fee from my bank, I checked the transactions and found apple iTunes charged me 11 times in one day with the total amount being over $170.00!!!!! The only purchases I made that day were a few $1.29 inapp purchases. How do I get my money back??? And why don't they have a phone number you can contact. This is an urgent problem because not only have they charged me over $170 & Ive got a $30 overdrawn fee there are MORE transactions from apple on my bank account that are "pending". These transactions are of a similar amount & they are not for anything I have purchased! i have been forced to cancel my credit card to stop apple from doing anymore but I want my money back!

Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.

HT204266 unauthorised purchase - how do I get a refund

I have a debit done that is not authorised - how do I get a refund and to cancel any further actions

https://expresslane.apple.com/GetproductgroupList.do;jsessionid=9GGLPwlpBQTplKCF RW8TJDGjntVFbyTrf2h3N93MyWBQ6wswKKQ6!-171400403
>iTunes
>iTunes Store
>Purchases, Billing & Redemption
-continue
>iTunes Store account billing
>PC or Device
>OS PC or OS Device
>iTunes 10.6
>US/Canada/Other
>Email
Tell them you have been hacked and had a recent authorised purchases with your account and you would like to recieve your money back.

I have purchased an old I-pad wich I would like to update with my information is the possible?

Please I need help with an old Ipad that I have purchased last year How could I make personal when I don't have the previous information?

Without the previous user erasing, using their Apple ID/password, the iPad you have an "electronic brick". You may have purchased a stolen iPad.
 Cheers, Tom

TS1389 I keep getting a message telling me my ipad cannot be synced because my computer is not authorised for items purchased on this i pad. I tunes tells me it is authorised and o have follewed the sugestions for windows 7 and it stil wont sync.

My ipad wont sync when i try to put old apps back on, it tells me my computer is not authorised for purchased items for this ipad. I have followed the steps for windows 7 but it stil wont sync. I tunes tells me the computer is authorised. What can i do?
Cheers pete.

I have the same problem. It is only with tv shows and only with programs I have downloaded after the software update.
Apple support sent me the above link too....but it doesn't solve the problem...my computer is authorized and the content is in my library and will play on my Mac air, but it will not sync the tv shows, it keeps saying my computer isn't authorized for it.
No answers here, but you are definitely not alone with this issue.

Why do I keep getting unauthorised purchases

I Keep getting purchases and I don't know how they got there. Can you please help so I can stop all these bills pilling up.

Where are seeing the charges ? There are a number of phishing emails doing the rounds saying that items have been bought.
You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
And check to see if you have any auto-renewing subscriptions (and cancel them if you don't want them) : Manage your auto-renewing subscriptions - Apple Support
If there are purchases on your account which you didn't make then change your password - you can do that when logged in via Store > View Account on your computer's iTunes, or by tapping on your id in Settings > iTunes & App Store on your iPad and logging in. And contact iTunes Support : http://www.apple.com/support/itunes/contact/

Unauthorised purchases in my I-pad

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