Unauthorized charge on my credit card via PayPal

Please contact my as soon as possible. There is a sixty dollar charge from Skype on my PayPal and I did not purchase any Skype credit. My Skype account has $0.00 credit. I have a monthly subscription of $2.99 and that's it. How do I get a refund for this unkown 60 dollar charge on the 18th of August. I also want to end my subscription because of this.

The same happened to me as well as I was charged more than 10 times for a "Friendcaller" which I have not procured.
I have deleted the card (as well as canelled it in the bank) and reported it as a problem.
It should iTunes (Appels) responsibility to stop fraud in their system as well as take back unjustified payments on clients accounts.

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I have four (4) unauthorized charges to my credit card account and I can't "talk" to anyone to get it corrected.

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Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
First, make sure that you did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your device. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases, contact the iTunes Store and let them know. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards.

HT3702 unauthorized charges on my credit card

how do I get unauthorized charges taken off my credit card for itunes purchases that I never made? How doe this happen???

You haven't made any in-app purchases nor have any app subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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How do I contact apple about fraudulent changes?

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I have unauthorized itunes charges on my credit card. Is there a phone number to call?

How do I contact itunes to correct unauthorized charges to my credit card?

http://www.apple.com/support/itunes/contact/

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I need help to find out the number or email to ask for a clarification of a charge non-authorized to my credit card. Do anyone know how to proceed?

KingPenguin post Aug. 2012 - Unauthorized charges on my credit card. - https://discussions.apple.com/message/19323953

Stolen credit card on paypal - Malware attack?

Hi, I have had unauthorized charges on my credit card, the latest was through pay pal, and maybe the first as well.
I suspect it could be due to a keystroke logger malware attack. Is there something out there that will alert meto this, or remove it?
thank you

I haven't used it myself, but comes highly recommended. Little Snitch
http://www.obdev.at/products/littlesnitch/index.html
There's also MacScan which is supposed to check for a number of key loggers, as well as other forms of malware. (Most key loggers, I believe, need to be installed locally at the computer itself.) Not quite sure how reliable its results are, but it can be run in free demo mode. It might come up with something.
http://macscan.securemac.com/

HT1918 unwanted charges on my credit card from the itunes store

How do I file a complaint about a $52.99 charge on my credit card? Yesterday I downloaded a free game - Angry Birds Go!. My grandson was playing it, and he found a car he wanted but I had to log into my account to buy it. It did not have a price on it. I figured it was a few dollars. I get onto my bank account this morning and there is a charge for $52.99 on my credit card. This is not acceptable.

Purchases are considered final but you try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you : http://reportaproblem.apple.com . iTunes Support should reply within, I think, about 24 hours.
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption.
You can also Settings > General > Restrictions > In-App Purchases 'off' to prevent future in-app purchases being made.

HT201359 There is an iTunes song charged on my credit card on 11/12/12 ,how can I get that reversed to my account ,pls help!

There is an iTunes song charged on my credit card on 11/12/12 ,how can I get it reversed to my account

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT3702 There are charges to my credit card from itunes that are not showing in my purchase history. How do i find out what they are?

Having trouble identifying charges to my credit card bill. The charges can not be found in my purchase history.

You haven't got any auto-renewing subscriptions (I'm not sure if they show on the purchase history or not, I don't have any so I can't check) - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
And have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you still can't find them, and your card isn't or hasn't been linked to any other accounts, then you may want to contact your card issue. You can also try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

I got this message when I just finished my online ordering. "We're Sorry. Something went wrong with your request. Please try again later." and I didn't get confirmation email yet but I've been charged from my credit card already. Any suggestion please?

I am having the same issue. When I try to update my payment information I receive an error that states, "We're sorry, something seems to be wrong on our end. Please try again later.
After Adobe's servers were breached I received a phonecall from my bank, stating that someone had used my credit card at a hotel in Mexico (I live in Ohio). I closed that credit card and was issued a new card. I want to update my card information on my Creative Cloud subscription. I chatted via the web with a customer service rep today. He was anable to help me. He suggested I call the Care Center. The hold was estimated at 2 hours. All I want to do is update my card information so the next time Adobe automatically bills for my subscription the transaction doesn't bounce.

Charges on my credit card?

Hello, how can i contact skype regarding charges to my credit card?
Post transferred to create new thread (topic);
subject/title edited accordingly.

Hi, AnnaWorona, and welcome to the Community,
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely match the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started.
Regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

HT3702 I have almost $60 charged on my credit card and I did not make a purchase. Support is very difficult with Apple.

I am very frustrated and find it difficult to get the answers that I need. Again, I just recently got my credit card bill. On the bill were to charges from itunes, of which I am not responsible for. There is roughly $60 charged to my credit card, charges I did not make. Could someone from apple please contact me. Could someone please help me to correct this error?
Sincerely,
Jillane P.
<Personal Information Edited by Host>

These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unauthorized charge on my credit card via PayPal

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