Unauthorized transactions on iTunes with my old credit card

Hi,
I just found from my credit card statements many unauthorized transactions with iTunes purchases. Some of these transactions even repeat on consecutive or same days. I have in fact changed not to use this credit with my Apple account many months ago and can't understand why and how it happens.
Please help to stop this immediately and advise how to revert these unauthrized transactions.
Thanks!
YF Li

You've checked the purchase history on your account ? If there are items that you don't recognise then contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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