Unauthorized XBOX LIVE credit card charge

Recently, MS charged my credit card for a years' worth of LIVE. Problem is, I deleted the credit card info from the XBOX in January last year, when this once again happened. There was no CC on the account. even after MS updated the XBOX o/s. Just checked,
and, no account infot here.
Contacted online MS "help", and they were not helpful, they sent the confirm email to a defunct account, but would not send to the sign in email of my sons account. Just silly. MS can check and verify all kinds of info to verify that the customer
is who they say they are, CC#, IP address, etc., but choose not to, as its easier to deny and make life difficult for the customer. Thing is, when MS treats customers like mushrooms, we remember. New tablet? it will be a Droid or Ipad. New phone, it WON'T
be a MS phone (junk, by the way). MS just keeps screwing the suctomer at every opportunity. And we remember.
So, my CC# is being cancelled, so you can't screw me again MS. Learn the meaning iof unauthorized charge......some call it fraud, MS. Listen to your customers, stop dictating to them! I'm surprised there hasn't been a class-action suit yet against MS over
this kind of event.

You need to deal direct with the Xbox team on this - it's nothing to do with Windows WGA.
start here.... http://support.xbox.com/
Noel Paton | Nil Carborundum Illegitemi
CrashFixPC |
The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

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