Unavailable billing service

When notified that my bill is available to view I get:
The Billing service is unavailable at the moment - however please do use links on this page for other services available. Please accept our apologies for any inconvenience - we'll be back shortly.
Is this a scheduled outage in which case can the message be more specific about the planned outage time

Hi zulu17,
This is common as this happens to me too!
What happens is once your bill is produced by BT internally a generic email is sent advising you your bill is available to view online however the migration process from moving your bill from one system to another ie internal to web can take upto 48hours this is a wide spread anomoly sometimes resulting in error messages above,which should be fixed soon I hope
Inherent omniscience - the ability to know anything that one chooses to know and can be known

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Http server code 503 reason Service Unavailable explanation Service Unavail

Hi all
I am trying to send data to a HTTP SITE.
I am getting the following error.
Could somebody guide me how to solve this.
<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
- 
- <SAP:Error xmlns:SAP="http://sap.com/xi/XI/Message/30" xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/" SOAP:mustUnderstand="1">
<SAP:Category>Oxalate</SAP:Category>
<SAP:Code area="PLAINHTTP_ADAPTER">ATTRIBUTE_SERVER</SAP:Code>
<SAP:P1>503</SAP:P1>
<SAP:P2>Service Unavailable</SAP:P2>
<SAP:P3>Service Unavailable</SAP:P3>
<SAP:P4 />
<SAP:AdditionalText />
<SAP:ApplicationFaultMessage namespace="" />
<SAP:Stack>Http server code 503 reason Service Unavailable explanation Service Unavailable</SAP:Stack>
<SAP:Retry>M</SAP:Retry>
</SAP:Error>
Thankyou

Same errors are comming up.
Could not do a RFC connection to website.

Billing Service Contracts per order instead of a billing plan

Is it possible, with standard config, to disconnect the billing plan from a service contract and bill the service order itself with a fixed labor charge.
Where the fixed labor charge amount comes from the contract.
In other words, we want to bill service contract orders by billing a fixed labor charge on the orders instead of billing the fixed amount on a billing plan.
We need to bill like this to make sure the service is complete prior to billing the contract. Since the billing plan is independant of the service order being complete, we found that we were billing the billing plan when the service order never completed. So we're looking for a way to sell a service contract that schedules service orders, but bills the labor as a fixed "contracted" amount on the service order.

Hi Paul,
I hope in service contract you have material which has the billing plan.
Don't enter this material in service contract.Create the other material which helps to create the service order (i.e service order only created with reference to this material.)In service order you create the material for fixed price.
I hope you know how to control the billing plan.
Thanks,
Senthil vadivelan.R

Billing service-monitoring log

Hi all,
If im not mistaken billing service is a tool/cmd that can generate the audit logs.
If i enable the billing service, how to get the output?
How to generate the report/audit trail which it can show the list of applications
that has been used in one day & who the users? Like Matlab, the license is limited so i need to track
how much license for MatLab that has been released.
Hope can get feedback from you guys.
Thanks.

Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

Billing service

i just read about the possibility to integrate a billing service. Is there somebody who has integrated a billing service into the portal server. And can he tell where to find more information about it.
Thanks yours Tilo

Not sure billing services can generate report in such fine grain detail, but I do know that audit logs are different from billing services. I suggest that you turn both of them on and see which one can generate the info you need.

CF10 App server running after reboot; but website unavailable until service restart

Hello, everyone.
I recently returned to a job I previously had after several months at a different job. Upon my return, I inherited someone else's dev system (my previous dev system, apparently, had been reimaged and given to someone else, after I left.)
This system originally had CF9 server on it (the ColdFusion9 folder is still here) and now has CF10. Using the built-in web server (no IIS, no Apache.)
Every time I boot/reboot the system, I can see in Computer Manage System that CF10 Application Server is, indeed, running. But if I try to open any of the pages that I am working on, I get an error message that the site can't be found.
I go into Computer Manage System, go to Services, right-click the CF10 Application Server, choose "Restart", wait for it to finish, and voila!, I can get a working page.
Does anyone know why this is happening, and/or how to remedy it so that CF will work immediately after boot/reboot without going to restart the service?
Thank you,

Good to hear you solved it. If you may still want to know exactly why that was causing an issue, I would propose something I didn’t yet see anyone else do: look specifically at the CF log called coldfusion-out.log. That is basically the “console log” when you run CF as a service, and it would be interesting to know what was in that log if you compared the startup messages in your working and failing examples.
The log tracks info generally for days if not weeks or months (depending on what else is logged in the file and how quickly it fills), but it may well give you insight into what was up. I’m not saying there WILL be something there. As Anit said, what you experienced was odd, but if there will be something logged anywhere about this, it may be there.
If nothing else, I leave this here for anyone else who has a similar sort of problem in the future.
/charlie
Re: CF10 App server running after reboot; but website unavailable until service restart
created by WolfShade <http://forums.adobe.com/people/WolfShade> in ColdFusion Server Administration - View the full discussion <http://forums.adobe.com/message/6199851#6199851

'role discovery data is unavailable' cloud service (staging)

This has been posted on stackoverflow, so apologies for the cross post, but I'm trying to gain traction on fixing this and losing time.
I currently have a production cloud service working. I moved a project dependency from being a direct dll reference to local nuget package and after some re-factoring, decided to deploy my efforts to the staging site.
Locally, the changes with the dependency appears to be working correctly; the site loads and works well using the azure compute emulator.
However, when I deploy to the staging environment (via visual studio publish to azure option) the deployment fails as it detects multiple cycles of the instance which points to a spin up issue. When I've jumped on the box to try and find the route cause, I
can see the dreaded role discovery data is unavailable exception.
My gut hunch is nuget has updated a package which caused this but can't see what and why it would work locally but not in the cloud. I thought it might be the azure caching but it looks as though I'm using the same version as the live (working) site.
- Does anyone have a fix for this?
- If this works locally (cuts out many answers I've seen when you see this using the emulator), what am I missing or including to prevent this working in the cloud?
- Is there a way I can debug this further to find out why I'm getting the exception
Many, many thanks in advance to anyone who spares any time reading this

Hi Sir,
Base on my experience, if we implement the references using NuGet, we could see those DLL files from "References". I recommend you could set those DLL files "Copy Local" to "true". And try to deploy project
again. And I wondered know what error details when you deployed project. The link below is about how to remote debug cloud service, please try it.
http://msdn.microsoft.com/en-us/library/azure/ff683670.aspx
Sample:
http://code.msdn.microsoft.com/windowsazure/Remote-Debugging-Windows-dedaaec9
For this error information, you could see the similar thread:http://stackoverflow.com/questions/11547855/azure-role-discovery-data-is-unavailable-error-when-switching-from-iisexpress
Regards,
Will
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Now have iphone6 and signed for different type lower cost account. Not seen on billing service. to have started Oct 1,2014

**after receiving iphone6 and signing 2 year contract, negotiated for a change in plan with lower cost and discount... not seen on october bill as promised..totally unable to obtain help on phone to verizon. thanks

Thanks for the response. I had the 65 advantage plan for 2 years. Service rep at Verizon store assisted me when I activated my new iPhone 6. She noted that over the 2 years i had used only a few minutes of talk, one to 2 texts per month ( at a fee of $. 20 each ) and a minuscule amount of data... and that the phone was for emergency contact to me from my disabled invalid wife only. She searched and found a discount special plan for a savings of $15.00 per month with a final monthly fee before taxes of $45 and not $59 per month to start on Oct 1st. It does not have a name to the plan just that it carries this special discount. That is all I can tell you. Thanks for the assistance. Await your reply. Thanks
Bob Bonus
[email protected] <mailto:[email protected]> this is Incorrect email........... should be [email protected] Wednesday oct 8th, 2014... do not know if you received this response to your email a few days ago. Sorry for the mistake. Await your response. thanks
bob bonus

Target/Node unavailable for Service Manager/Authtenticaion

Hi,
when ever we cloned from Production to TEST...Service Manager/Authentication Manager has Target/Node unavailable....showing this...
what might be the problem..is it normal..can we ignore it...

OK, I guess I got what you mean by "Service Manager/Authentication Manager". Please refer to:
Note: 342939.1 - Could Not Contact Service Manager FNDSM_AUTHENTICATION_PROD
https://metalink.oracle.com/metalink/plsql/ml2_documents.showDocument?p_database_id=NOT&p_id=342939.1

Terrible Billing services.....downright rude

Hi
My wiufe and I worked for the same company. We were BOTH laid off in April, same day, company bought out, no severence. So we were living on Unemployment for 6 months. Well, we finally got jobs, so I made a payment to put my bill only 2 months late.
Called up billing, to make an arrangement, told them I was unemployed until 2 weeks ago and had paid a month. The answer? "Great, when can we expect the rest? It is due next week or we will disconnect your service".. We have had Verizon land lines 30+ years! We have had Verizon Fios 5+ years.
The lady at the other end said there were no exceptions, and that the bill is due 5 DAYS after it is sent out. She was downright rude as to why I couldn't catch up my bill completely before the CUTOFF date.
I asked for a supervisor. She was EVEN WORSE. READ ME THE RIOT ACT, then HUNGUP on me!!!! I am so sorry to have bothered them and try to pay my bill!

Ok, just called and got a different person, who was a bit more reasonable. Gave me a bit of time to pay the due amounts.
Still, treatment like that was really bad.

Unavailable Web Services

Hello,
what are the possible mechanism you would use for the case that an invoked web services becomes unavailable at run time for whatever reason? Is the only alternative to stop the whole process, replace the considering web service and restart again? You could use a fault handler which invokes an alternative web service. What else?
Thanks a lot..
Maik

Maik,
This is a really good question. Please take a look at the Resilient Technote for a list of other things you can do to make you BPEL processes more resilient.
http://www.oracle.com/technology/products/ias/bpel/htdocs/orabpel_technotes.tn007.html
Edwin

Billing services problem

Dear All,
Hi,
When i cancel the invoice, the services doesn't show the canceled status. But it generates the canceled billing document number. and the same services can be billed again.
Is there any configuration error?
Regards
Ankit

Hi,
If you cancel the bill, the services are not cancelled. Normally, you would not want to cancel the services. If you cancel a bill, it does not mean you do not want to invoice the services, but just that some adjustment needs to be made to one (or more) of the services on the bill.
What usually happens, is that a bill is cancelled because the insurer or the patient disagrees with an item on the bill. Subsequently, changes or additions may be made to one or more services in the case, or to the prices. After that, the case can be billed again. For this reason, services are not cancelled by cancelling the bill. This is no configuration error, but standard system behavior.
Regards,
Patrick Bryan
Edited by: Patrick Bryan on May 25, 2010 9:41 AM

Inter Company -- Resources Related Billing (Services Industry)

Hello,
My company has a scenario where:
Company A bills Company C for INTER (cross) company billing amount of $1,000.00 -- Billing Doc 90000000 (see details below):
=====================================================================================================
Wbs-A.1     Employee Number1    8 hrs      bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt
Wbs-A.1     Employee Number2    10hrs     bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
Company B bills Company C for INTER(cross) company billing amount of $1,050.00 -- Billing Doc 90000001 (see details below):
=====================================================================================================
Wbs-B.1     Employee Number3    4hrs          bill class engineer 1    $100.00 hrly billing rate        $400.00 billing line item amt
Wbs-B.1     Employee Number4    3hrs          bill class engineer 2    $200.00 hrly billing rate        $600.00 billing line itme amt
Company C bills our outside customer for billing amount of $2,000.00 -- Billing Doc 90000003 (see details below):
==========================================================================================
Wbs-C.1     Employee Number1    8hrs        bill class technician 1     $50.00 hrly billing rate        $400.00 billing line item amt
Wbs-C.1     Employee Number2    10hrs      bill class technician 2     $60.00 hrly billing rate        $600.00 billing line itme amt
Wbs-C.1     Employee Number3    4hrs        bill class engineer 1      $100.00 hrly billing rate        $400.00 billing line item amt
Wbs-C.1     Employee Number4    3hrs        bill class engineer 2      $200.00 hrly billing rate        $600.00 billing line itme amt
In the example above the billing line item details from companies A and B would need to be loaded in detail into Company C.
Company C would then create a billing document to bill the outside customer. This billing document would contain 4 billing document line items.
Is anyone aware of how the above can be achieved using standard sap functionality.
Any help is greatly appreciated.
Thanks and Regards,
Ermanno

Hi,
Note 308989 - Consultant note for cross-company transactions and related notes will help you.
Read carefully ORDER-RELATED CROSS-COMPANY PROCESS FOR THIRD-PARTY BUSINESS TRANSACTIONS in page 3 and related info.
Regards,
Eduardo

Is the call my bill service down?

It has not worked for 2 days on my landline.
Solved!
Go to Solution.

Hi Daniel,
Thanks for posting. There are no reports of any issues at present. What number are you calling? Do you get any messages? Let me know and I'll look into it.
Cheers
David
BTCare Community Mod
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We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Need Single Billing Document for Materials and Services in Sales Order

Hello Friends,
I am selling FERT items and DIEN items in the Sales Order.
Document flow as follows:
Finished goods - Order-Delivery-Billing
Services - Order-Billing
In this process 2 seperate billing documents are created
i. Delivery Related Billing document for Finished goods.
ii. Order related Billing document for services.
I want to create a single billing document for both the items (FG & Services) in the sales order.
Please suggest.
Thnx.

Sorry for the delay friends.
Somebody suggested me to make services 'relevant for delivery' to ensure single billing document.
What I did were the following steps:
1. Copy Item Category TAD to ZTAD and make is 'relevant foir delivery'
2. Assign Item Category ZTAD to Sales Order type and Item Cat Group 'LEIS'
3. Go to Deliveries Item Categories and through new Entries add ZTAD. Make ZTAD relevant for Picking.
4. Go to copy control 'Order to Delivery' and insert ZTAD in Item Categories relevant for this combination.
Now when I create sales order with materials and services, they pass over to the delivery document and in the Services item, storage location/plant is greyed out. Only the picking quantity is required to be filled.
PROBLEM :
I am not getting the price of Services item in the billing document.
Billing document copies all line items (tangible and intangible) from Delivery Document
It takes the services item details/quantities etc. to VF01 but the price comes '00.00'
Any suggestions.
Is this legally viable? Someone told me its not legally correct.
Thanks.
Mohammed

Unavailable billing service

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