Unavailable Master Images are present

Trying to relocate masters to an external drive using Aperture 2.1. Project with many albums which I am relocating to folders with the same name as the album on an external drive. Most of the albums I was able to relocate. There are 4 where I get the "unavailable master images cannot be relocated" message. When I select and image to show in finder, it shows its location on my internal drive. I have rebuilt the library and still get the same message. I have gone to Manage referenced files and located all the images in the bottom window then click reconnect all. Still get the same message about unavailable masters. What am I missing?

I am having the same problem. I had all my master images stored in one folder on an external 300gb hard drive. However, I noticed that in aperture, it said I had only 15,000 images while in the folder showed ~17,000 masters. What were these extra 2,000 images? I decided to try to separate these "unconnected" images from the real masters by relocating all my master images into another folder. All went well until I got the following warning:
"Unavailable master images cannot be relocated. The selected master image is either offline or not found. Please reconnect it and try again."
I was able to move most of the masters, but Aperture says I still have 3,009 masters in the original folder (which if I navigate to in the finder contains ~5,000 images). The strange thing is that if I right click on one of these images in aperture and select "show in finder" it finds them with no problem. It can't find them thought when trying to relocate.
I have tried rebuilding the aperture library, manually moving the images into another folder and then attempting to relocate, and copying the masters to another hard disk and linking aperture to those masters. All with the same result.
I am using Aperture 2.1.
Any help here would be great.

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"Unavailable master images cannot be exported.The selected master image is either offline or not found. Please reconnect it and try again."

I have imported my iPhoto library onto Aperture, and then deleted the iPhoto library so not to have any duplicates. Now, the images on Aperture are pixelated and when I try to export them the following message appears: "Unavailable master images cannot be exported.The selected master image is either offline or not found. Please reconnect it and try again." What does this mean? How can I get my photos "online" so that I can see them as they used to be?

How did you import your iPhoto Library? I assume, you used "File > Import > iPhoto LIbrary", but how did you set the "Store Files" pop-up menu?
If you chose to "Store Files in their current location", then you did not actually import the master image files into Aperture, but referenced them inside the iPhoto Library. In that case, you just deleted all your images, when you deleted the iPhoto Library. And if you did that, and your iPhoto Library is still sitting in the Trash, put it back; then your Aperture Library should work again. Or restore the iPhoto Library from your most recent backup and put it into the exactly same location where it used to be.
If you used a different "Store Files" setting, please explain where you have chosen to store the master image files. This will help to track down your images.
After restoring your master image files you may need to reconnect them to the versions. Post back, if you need help with that.
Regards
Léonie

"Unavailable Master Images Cannot be Relocated." error; Reconnect no help.

Seeking help with strange behavior in Aperture that elicited a shrug from the Genius Bar at the local Apple store. They suggested I post a question in this forum.
I'm using referenced files in Aperture. When trying to move some of them to a different location on the same drive, before I even get the dialog to select a location, I get the following message:
"Unavailable Master Images Cannot be Relocated. The selected master image is either offline or not found. Please reconnect it and try again.".
So, as instructed, I go through the steps to reconnect the images. At least I think I do since Aperture doesn't complain. I can also select "Show in Finder" and the image is found from within Aperture without incident. In other words, the image is "found". Also, the image is not tagged as "offline".
After all of this, I get the same error: "Unavailable Master Images Cannot be Relocated. The selected master image is either offline or not found. Please reconnect it and try again.".
So, I am a bit lost as to what to do since Aperture provides no further instructions other than to reconnect the images. I also get the same error when I try to consolidate the master into the Aperture DB.
I hope someone has encountered this situation or similar situation before and can provide a remedy. I want to avoid reimporting the images since I will lose all keywords, and adjustments. Painful.
Thanks,
Joe

Not sure if we're facing the same issue but here's what I did, avoiding the need to redo all the adjustments and add keywords again. Maybe your situation can be fixed in the same way?
I have all my masters stored outside Aperture Library in separate folders on my hard drive. I just don't trust having all the originals inside Aperture. Maybe it makes life more difficult, I don't know. Then I import the folder to an Aperture Project to work on the photos. Maybe 1 in 20 is a 5 star keeper.
I ran out of HD space on my MBP (Nikon D200 RAW files are 15 meg each) so I copied the folders on the HD to a backup HD and then deleted the original folders and their contents on the main HD.
Now I want to take the 5 star pictures and make a print or upload a photo. In Aperture the referenced file is still there but I can't export or make any adjustments because "the selected Master image is either offline or not found."
So I go to "File/Manage Referenced Files" and the File Path tells me what I have to create. It tells me the volume and path "[user]/Pictures/8-9-08 RS Shag Rock" for example, and it's in Red. So I create a new folder on the HD with that exact name. Then I go to the Back up HD, find the 8-9-08 RS Shag Rock folder, find the photo I want and drag it back into the new folder on the HD. The File Path turns black and we're back in business.
Next time after the BU, I'll leave the folders on the main HD and just delete the contents and save a step when I need to bring some back. Obviously if you have a lot of files to move, it would just be simpler to copy the whole BU HD folder, and delete the pics on the Main HD you don't need for now.\
Hope that helps.

Consolidation error: Unavailable master images cannot be consolidated

I'm trying to consolidate all of my referenced images into a managed library.
I did a global search for all referenced files, selected all, then clicked on 'Consolidate Masters'. This worked for all but 200 of my 4K images. I got the following error message at the beginning of consolidation:
"Unavailable master images cannot be consolidated. The selected master image is either offline or not found. Please reconnect it and try again".
The problem is that each of my 200 remaining referenced images is, in fact online. Aperture knows exactly where it is. I've tried to 'reconnect' using Manage Referenced Files but that dialog confirms that Aperture knows where the file is and no 'reconnection' is possible because nothing is 'de-connected'.
While this is frustrating, the truly confusing thing is that I can simply run the Consolidate Masters command again and some more of the remaining images are consolidated. I'm now down to about 175 but it has taken about 5 iterations.
Does anyone have any idea what Aperture is trying to tell me or what I can do about it?
Thanks and take care,
Jeff

Just to add more to my confusion, I did another global search to get a count on my referenced and master images. I would expect that any image is either referenced or managed. If so, the total of referenced images plus managed should equal the total number of images. Same with offline and online.
Sadly, that's not the case for me.
In keeping with my above post, I was down to 144 Referenced files with 3,373 managed images. This should be a total of 3,517 total images. Unfortunately, when I remove all filters, I have 3,899 images in the library. I'm not sure where the other 382 images are.
I selected all referenced images and ran consolidate. I again had the 'reconnect' message. After running, there were now only 131 referenced images remaining. I assumed that I had consolidated 13 images (144 - 131) and that I would then have 13 more managed images. Unfortunately, I still had only 3,373 managed images, the same as before.
I suspect there is something fundamental about Aperture that I'm misunderstanding. Any ideas what it would be?
Thanks and take care,
Jeff

Certain master images are gone: how do I use my backup vault to restore?

Images stored in a folder (the little blue book icon) named Dogs is suddenly empty. Apparently the Masters are gone too. I have searched through the Library, in the original project, by date. They are gone.
(I think I know how I lost them — by renaming other images accidently keyworded as Dogs.)
But the issue is: how do I get back these images?
I have the Library backed up to a Vault on a dedicated external FW hard drive. I have read the posts about restoring the library, but am terrified to make a misstep, with all my images at risk.
I would very deeply appreciate advice on how to proceed — that is, use the vault to restore the lost images.
Thank you very much.
17 " Powerbook G4 Mac OS X (10.4.9) 2GB 1.67MH
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Choose File>Vault>Restore Library. Aperture will show you an alert that your old library will be renamed. If this is OK click restore. After the restoration is complete Aperture will prompt you to relaunch Aperture. After relaunch you'll see another dialogue box. If everything is OK click Recover Now. The next feedback you'll get is Recovery Complete. Click OK and you're done.
Jeff

Where Are My Missing Master Images?

I keep my Aperture Library as a "managed" library rather than "referenced, so every master image is kept inside the Aperture Library icon.
Today I decided to look inside my Aperture Library (by selecting Show Package Contents), and I can only find master images from the past five years. The "Master" folder contains folders for projects I've titled 2012, 2011, and back to 2008. None of the earlier images that I keep in Aperture, 2007 through 2003, appear in the "Master" folder in the Aperture Library, and there are no folders for 2007 and earlier.
That is, if I look in Aperture Library -> Master -> I see folders for 2012, 2011, 2010, 2009 and 2008. But that's it!
There are also no folders inside Preview for those earlier years, or inside Thumbnails.
And yet...
And yet when I'm in the Aperture application, I can Export any of the images, all the way back to 2003. So the master images are obviously available to Aperture somewhere. They exist. And I checked -- those earlier missing images not Referenced, they're Managed, just like the whole library.
So where are they??
I dug through other folders inside the Aperture Library package but didn't find a thing.
Help!

But I'm digging around inside the package and still puzzled -- images inside the folder Aperture Library.aplibrary -> Masters -> 2009 -> 06 -> 14 -> 20090614-214439/ were indeed shot on June 14, 2009. So it appears that those various level folder names reflect image creation date, not the import date.
Joe,
these various level folder names reflect what Aperture thinks are the import dates.
The "Import Session" is one of the Aperture specific Metadata tags. You can display it in the Info/Metadata pane of the Inspector Panel, if you add it to one of the presets, and then you'll know, where to search, if you absolutely must to sleep well .
You can also use this tag to search or to define a smart album. For example, the image below has been captured in 2003, but was imported in 2010, and will be found in a 2010 folder.
Regards
Léonie

I am trying to connect a Macbook Pro to a projector for a Powerpoint presentation. When I use a VGA cable, the color of the projected images are not good. When I use a USB cable, the projected image includes the presenter notes on my computer screen?

I am trying to connect a Macbook Pro to a projector for a Powerpoint presentation. When I use a VGA cable, the color of the projected images are not good. When I use a USB cable, the projected image includes the presenter notes on my computer screen?

To move an iPhoto Library to a new machine:
Link the two Macs together: there are several ways to do this: Wireless Network,Firewire Target Disk Mode, Ethernet, or even just copy the Library to an external HD and then on to the new machine...
But however you do choose to link the two machines...
Simply copy the iPhoto Library from the Pictures Folder on the old Machine to the Pictures Folder on the new Machine.
Then hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library'
and select the Library that you moved. That's it.
This moves photos, events, albums, books, keywords, slideshows and everything else.
Your first option didn't work because you imported one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
Your second option didn't work because you simply referenced her library on the old machine.
Regards
TD

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Hi! I need help, today I connected my mac Book Air to a tv for a presentation and as soon as I conected it the image on my screen went bigger. And I cant find the way to put it back as it was before. The Images are too big! heelp

Morning DeeHutton,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Best of luck,
Mario

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp

How can I edit lightroom 5 smart previews on mac book pro (mbp) when the lightroom 5 master image files are on my external hard drive is disconnected from the mbp? So far when I try to disconnect the external HD from the mbp, I get the following pop up window: The disk "external hard drive A" couldn't be ejected because "Lightroom" is using it. Quit that application and try to eject this disk again. When I do that and restart Lightroom 5, the Adobe Photoshop Lightroom - Select Catalog screen pops up but doesn't list my external hard drive A as a choice.
I've reviewed Adobe's Lightroom Help | Smart Previews Lightroom 5 web page and still haven't been able to figure what I'm doing wrong. Any help would be appreciated.

Your internal HDD. by default, is named 'Macintosh HD'. From what information you supplied, it looks like there is already a Lightroom catalog installed on you local (internal) HDD using the standard naming convention Adobe uses as well as a Lightroom catalog on your external drive which you created. To be sure of which catalog Lightroom is loading when it starts up, To do this, start Lightroom as you normally would. After it starts, select the Lightroom menu item, then select the Catalog Preferences item and finally, navigate to the General tab. The Location information will tell you exactly what catalog Lightroom is opening by default. This will likely be the Photography Mac Book Pro Versions catalog on your external HDD. Once that is confirmed, you are ready to proceed. As an additional test/verification, you can shut down Lightroom and, this time, start Lightroom while holding down the ALT/OPTION key. This will cause Lightroom to pause and display a screen which will allow you to chose a different catalog to open. Navigate to the /Users/[user name]/Pictures/Lightroom folder and select the Lightroom 5 Catalog.lrcat file. When Lightroom comes up, there should be no previews or folders as this catalog should be empty. Now you can be certain which catalog is being used and which catalog has all your data and you are ready to migrate your current catalog. Shut down Lightroom.
To migrate your current catalog, use Finder to locate your Photography Mac Book Pro Versions folder on your external drive. Select the folder and select COPY from the context menu. Next, use Finder to navigate to the /Users/[user name]/Pictures/Lightroom folder on you internal HDD. You can start at the Macintosh HD level and work your way down by opening each level (Macintosh HD/Users/[user name]/Pictures). Select the /Pictures folder and then select PASTE... from the context menu. When the COPY/PASTE is complete, you should see the following files on the Macintosh HD:
Macintosh HD/Users/[user name]/Pictures/Lightroom/ and
Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions
The Macintosh HD/Users/[user name]/Pictures/Lightroom folder will contain the empty default catalog the Adobe created when Lightroom was installed and Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions will contain a copy of the catalog you created on your external HDD.
You are almost done now. Make sure your external drive is still attached for this step. Restart Lightroom using the ALT/OPTION key again. When the Select Catalog screen appears, select the Choose a Different Catalog button (lower left side). When you do, a Finder window will open to allow you to navigate to a catalog of your choosing. Navigate to Macintosh HD/Users/[user name]/Pictures/Photography Mac Book Pro Versions and select the file Photography Mac Book Pro Version.lrcat. This is the copy you just created. Select the Open button and Lightroom should start. You should see all of your previews and settings just as before. Also, in the left hand panel, all of your folder should show up and none of them should be dimmed and none of your previews should display a small exclamation point badge. Either a dimmed folder name or an exclamation point badge indicates that Lightroom can't find the associated image file. If everything looks good, go to the Lightroom menu, select Preferences and then select the General tab. Under Default Catalog, select an option to either load the LAST catalog opened or select the Users/[user name]/Pictures/Photography Mac Book Pro Versions catalog from the drop down. Shut down Lightroom and then restart it normally. This time, when Lightroom starts, you should be viewing the new copy of your catalog. You can confirm this by looking at the General tab on the Catalog Preferences screen (Lightroom/Catalog Preferences menu items). Shut down Lightroom once again and this time, eject your external drive before restarting. This time, your folders in the left hand panel will be dimmed but you should be able to work with your smart previews. If Lightroom should display a Select Catalog screen with the external drive detached, double check your settings as it indicates Lightroom is still looking at the copy of the catalog on the external drive rather than the new copy you made.
Finally, if you are seeing dimmed folders and/or exclamation point badges with the external drive attached, this indicates a problem. You can select any folder and select Update Folder Location from the context menu. This will allow you to navigate to the copy on the external drive and select it. Lightroom will then update the catalog (select to synchronize the content). This will not only clear the dimmed folder problem but also remove the exclamation point badges for all photos in that missing folder. However, it may indicate that not all went well with the copy of the catalog so make sure to verify all went well. You can use the Get Info option on the two folders. You should see the same number of files/folders for both the copy on the internal drive as well as on the external drive but you can't rely on the byte count because of the possibility of differences between the geometry of the two drives. Hope this all helps!

Rendered images are not appearing on the webpage. works fine on IE. All plugins appear to be present includeing Adobe Flash

rendered images are not appearing on the webpage. works fine on IE. All plugins appear to be present including Adobe Flash

If that only happens on a specific page or domain then make sure that you do not block images on that domain.
See [[Images or animations do not show]]
*A way to see which images are blocked is to click the favicon (Site Identification icon) on the left side of the location bar.
*A click on the "More Information" button will open the Security tab of the "Page Info" window (also accessible via "Tools > Page Info").
*Go to the Media tab of that "Tools > Page Info" window.
*Select the first image link and scroll down though the list with the Down arrow key.
*If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
*You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
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How to determine which photos in library are missing their master images

I recently consolidated referenced images into my library. It said some of those images were missing the masters. How do I figure out which ones are missing the master images?

You can do a filter on your library with "File Status" is "Missing". The "File Status" query is not available by default, but you can add it by clicking the upper-right button in the filter window.
nathan

Embedded images are not presented in HTML files - only a text line

previous version of Firefox worked correctly. Checked version and 3.6.8 does not render images. Downloaded and installed 3.6.10 and same problem with not rendering images. Images are correctly rendered in Opera and in Explorer. Someone else has reported the problem and can see images in Netscape.

Your above posted system details show outdated plugin(s) with known security and stability risks.
*Shockwave Flash 10.0 r32
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://www.adobe.com/software/flash/about/

Master image not found

Dear,
I am facing the following problem in Aperture. In only one of my many folders (and all the albums in that folder), all the pictures have a yellow triangle with an exclamation point in it ... when i try to openany of these pictures to make adjustments Aperture is showing a pop up box with the following message "The selected master image is either offline or not found. Please reconnect it and try again". When I then right click on that same picture and select "Locate referenced file" the system is showing a path to a Finder folder where the related file is not present.
I am puzzled ... if these pictures are not in my system how come I can still see them (though not adjust, print or export them) in Aperture. Is there another to retrace/restore them?
Thanks
Thibault

You may find also this usefull https://discussions.apple.com/thread/3741280
Or, if you have really lost your masters , you may still recover a lower quality image from your Preview here
https://discussions.apple.com/thread/2600903

Missing files "Unavailable master files cannot be relocated."

Please help
I have missing masters -
I had 25,000 referenced masters in a directory next to the aperture library and ran consolidate (thought it was successful) but now I see 1012 "Missing" Masters. When I do "Locate Referenced Files" Aperture says I do not have any referenced files. But if I go do a Finder search for files in the old referenced location they are all still out there - (and not in the Aperture Library Masters) (They all have the "Arrow/Triangle/exclamation mark" badge)
So my question is - can I connect the "Missing" to the existing file? Or do I have to delete all the "missing masters" and loose all the aperture metadata I have on them?
I have read all the treads I can find and have not seen the same issue -
"Locate Referenced Files" is not an option.
and if I run relocate on the files I get this error:
"Unavailable master files cannot be relocated.
The selected master image is either offline or not found. Please reconnect it and try again."
Any advice or help from the community would be very appreciated - this is my first post - hope it was intelligible
(living in a cave like you do)
John P.

Hi Frank,
Yes my aperture library and the "master" directory are right next to each other in ~/Pictures/. The history of this is as follows:
1. I copied my entire library and masters from my laptop to my iMac ( was out of room )
2. I verified everything was good - looked fine
3. Deleted my MacBook libraries.
4. Consolidated my library - in prep to clean up
5. Did a bunch of heavy cleaning efforts like merging projects within the library.
6. Ran a program to find duplicates - all it does is add keywords to suspect images.
7. Then I tried to relocate masters to a new directory and it errored out
8. Did a search for all "missing" (1000)
9. Started reading all the blogs - looking for answers
10. Ran all the repairs I could find
11. Posted this help request.
12 1/2 - now looking at the SQLlite blogs out there - but as you can see my situation is... Odd. I wish I could query the aperture DB directly and see what it is thinking....
* Sorry - everyone. I'll try to get back to the rest of the replies later tonight

Versions with unavailable master files cannot be exported.

Anybody a good idea how to sorting this out?
All the files are in pictures folder, i see the preview in A3. but I have the red line across the symbol in R lower corner on all the pictures.
I have tried the 3 different steps to try fix A3.
The full error message i get if I try to export or do anything with my pictures.
"Versions with unavailable master files cannot be exported.
The selected master image is either offline or not found. Please reconnect it and try again."
I have recently exchanged HD and upgraded to Snow Leopard.
HELP...

Hi, I cannot export some of my photos either as i get a message saying they are offline & i must reconnect them.
So i have followed your instructions however the file status 'missing' option draws a blank.. if i change the rule to 'offline' i do seem to get all the files that I am currently unable to export.
then i do your last instruction:
Run "File→Locate Referenced File". Reconnect all.
I can now see the located files in the top window box but when i click 'done' it doesn't do anything & the options for reconnect all are blank.. see image..
Is there anything else i can do?

Unavailable Master Images are present

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