Unbale to downlaod .XLS template from layout

Hi All,
we are using BI Publisher deployed on websphere. we are able to downlaod all tmplates(like rtf) except .xls template from layout. is this a bug? if so can anyone provide the details how to overcome this bug?. Thanks in advance.
Thanks
venkat

Maybe this is not good answer, but do you have excel installed on the machine where you trying to download file?
Some of my clients had the same problem, and we figured out that the client doesn't have excel installed.
Regards,
E.

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type-pools : slis.
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tables : sscrfields.
Business Document Navigator: Internal Connection Table for the
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data:   objecttext like toasp-objecttext,
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        objecttext3 like toasr-objecttext,
        ntext       like tojtt-ntext,
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**i_local_path_for_copy = 'E:\'.
data: gv_flag    type xflag,
      gv_item_no type i.
data: gs_bds_conn_marked like i_bds_conn occurs 5 with header line.
data: l_ipi(40) type c.
selection-screen function key 1.
selection-screen begin of block c1 with frame title text-001.
parameters : p_po type rlgrap-filename
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selection-screen end of block c1.
Intialization for the text for function key.
Create application toolbar with following mentioned text
initialization.
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File search opens standard window pop-up for searching the file.
*AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_po.
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at selection-screen.
if sscrfields-ucomm = 'FC01'.
The Excel Id and other information is to be passed to the program
SAPLBDS_TOOLS to get the excel template.
    perform fill_bds_data.
   perform export_document
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    perform y_export_document
          using gs_bds_conn_marked.
if sy-subrc = 0.
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endif.
call TRANSACTION 'YVAI1'.
elseif sscrfields-ucomm = 'ONLI'.
The Check for the file Existence for uploading.
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        pc             = 'X'
      importing
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        rfc_error      = 1
        frontend_error = 2
        no_authority   = 3
        others         = 4.
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              with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    endif.
    if gv_flag = ' '.
      message e070(zf) with p_po.
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endif.
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      Passing the Required parameters for the excel.
form fill_bds_data .
gs_bds_conn_marked-client = sy-mandt.
gs_bds_conn_marked-classname = 'SOFFICEINTEGRATION'.
gs_bds_conn_marked-classtype = 'OT'.
gs_bds_conn_marked-objkey = 'SOFFICEINTEGRATION'.
gs_bds_conn_marked-loio_id =
                            'BDS_LOC2 DDBD0807B93B26F19ED30050569F4158'.
gs_bds_conn_marked-doc_ver_no = '1'.
gs_bds_conn_marked-doc_var_id = '1'.
gs_bds_conn_marked-doc_var_tg = 'OR'.
gs_bds_conn_marked-descript = 'VCPI'.
gs_bds_conn_marked-langu = 'E'.
gs_bds_conn_marked-comp_id = 'vai - test99 file.xls'.
gs_bds_conn_marked-mimetype = 'application/vnd.ms-excel'.
gs_bds_conn_marked-contrep = 'BDS_DB2_R'.
gs_bds_conn_marked-docuclass = 'XLS'.
gs_bds_conn_marked-doc_type = 'BDS_SHEET'.
gs_bds_conn_marked-stor_tab = '2'.
endform.
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form y_export_document using i_bds_conn_marked structure i_bds_conn.
-- data declaration                                               -- *
data: local_signature like bapisignat occurs 1 with header line,
        export_components like bapicompon occurs 5 with header line,
        i_local_path_for_copy like rlgrap-filename,
        popup_fields like sval occurs 5 with header line.
DATA : i_files like bapifiles occurs 1 with header line.
clear:   i_files.
refresh: i_files.
-- check if document is currently in change modus                 -- *
if ( ( i_bds_conn_chng-loio_id    = i_bds_conn_marked-loio_id and
     i_bds_conn_chng-doc_ver_no = i_bds_conn_marked-doc_ver_no and
     i_bds_conn_chng-doc_var_id = i_bds_conn_marked-doc_var_id and
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        and ( i_bds_conn_chng-loio_id <> space and
               i_bds_conn_marked-loio_id <> space )
        and ( doc_chng_is_open = 'X' ) ).
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   message i337(sbds).
endif.
-- check if components exist                                      -- *
-- fill signature table
local_signature-doc_count = '1'.
local_signature-doc_id     = i_bds_conn_marked-loio_id.
local_signature-doc_ver_no = i_bds_conn_marked-doc_ver_no.
local_signature-doc_var_id = i_bds_conn_marked-doc_var_id.
local_signature-doc_var_tg = i_bds_conn_marked-doc_var_tg.
append local_signature.
call function 'BDS_BUSINESSDOCUMENT_GET_INFO'
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      logical_system = i_bds_conn_marked-log_system
      classname       = i_bds_conn_marked-classname
      classtype       = i_bds_conn_marked-classtype
      client          = i_bds_conn_marked-client
      object_key      = i_bds_conn_marked-objkey
      all             = 'X'
    tables
      components      = export_components
      signature       = local_signature
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      nothing_found   = 1
      parameter_error = 2
      not_allowed     = 3
      error_kpro      = 4
      internal_error = 5
      not_authorized = 6
      others          = 7.
if sy-subrc <> 0.
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endif.
-- get path for export                                            -- *
call function 'WS_QUERY'
    exporting
      query          = 'CD'
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      return         = i_local_path_for_copy
    exceptions
      inv_query      = 1
      no_batch       = 2
      frontend_error = 3
      others         = 4.
if sy-subrc <> 0.
    message id sy-msgid type sy-msgty number sy-msgno
    with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
endif.
-- get path for the documents by the user                         -- *
perform get_local_path using i_local_path_for_copy.
loop at export_components.
    i_files-doc_count = export_components-doc_count.
    i_files-comp_count = export_components-comp_count.
    i_files-comp_id    = export_components-comp_id.
   i_files-directory = i_local_path_for_copy.
     i_files-directory = p_po.
    append i_files.
endloop.
call function 'BDS_BUSINESSDOCUMENT_GET_FILES'
    exporting
      logical_system = i_bds_conn_marked-log_system
      classname       = i_bds_conn_marked-classname
      classtype       = i_bds_conn_marked-classtype
      client          = i_bds_conn_marked-client
      object_key      = i_bds_conn_marked-objkey
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      files           = i_files
      signature       = local_signature
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      parameter_error = 2
      not_allowed     = 3
      error_kpro      = 4
      internal_error = 5
      not_authorized = 6
      others          = 7.
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else.
   message i339(sbds).
endif.
endform.                               " EXPORT_DOCUMENT

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I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail.

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