Unbearable CS4 activation issue

Please help me. This has been very difficult. I filed an online request #0181108506 seeking assistance in activation of my CS4. I had CS4 installed on a desk top Mac and a laptop. As noted in that request, I had a hard drive failure and was unable to deactivate the copy of CS4 on my laptop. I now cannot install CS4 on my new laptop. As directed in the online response from Adobe, I called a support agent. Waited nearly 25 minutes to speak to someone. She then promptly informed me that she could not activate my product and that I needed to call 632-636-8451 to resolve my problem. This number does not seem to work and a little investigation shows that the 632 area code is in the Phillipines! Today I have made several attempts to speak to a human being to resolve this issue. Been disconnect once and now I have now been on hold 44 minutes. I have loyal Adobe customer for many years with duly registered products. This type of service response is totally unacceptable.
Does anyone have any idea as to how to get to a human being to resolve this problem?
Thanks
jegpgh

The RAID problem was with CS2.
The OP's issue is that he didn't deactivate before reinstalling. Only
Adobe can help and there should be a phone number to call for activation
assistance on the activation denial screen.
Bob

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