Unbelieveably p****d off trying to install itunes - I'll PAY for help

I have just wasted over 2 hours trying to downlaod a boook from Audible - I need to install itunes and I get a message from iTunes + Quicktime that says "Could not open key: HKLOCALMACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key,or contact your supoprt personnel This is a suibgle user PC running Windows and I haven't a clue. I'll pay £5/$10 to the first person who emails me at [email protected] with a complete solution. I have no interest in forums - I just want to use my PC as an intermediate stage in getting an audible book and none of my PC's will do this simple thing!

Here are some articles that can help you through this issue.
http://docs.info.apple.com/article.html?artnum=93976
http://docs.info.apple.com/article.html?artnum=304546
This is a System Registry issue and these articles should get you pointed in the right direction to correct the issue.
(Note.. Making changes in the registry incorrectly can affect the way your computer boots/operates.)

Similar Messages

  • I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work.

    I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.

    Check out this thread:
    https://discussions.apple.com/thread/3677426?start=0&tstart=0

  • Error 2755 when trying to install itunes on my laptop please help

    error 2755 when trying to install itunes on my laptop please help
    the installation process gets so far then the error 2755 appears saying that it cannot be installed

    Hey AJS4862,
    Thanks for the question. If I understand correctly, you are having trouble installing iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Issues installing iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • Trying to install iTunes, going to wrong drive and won't insall

    Trying to install iTunes on my work laptop at home. I want it installed on my hard drive. I had loaded it a couple of weeks ago, and put all the tunes and folders on a network drive at work, called the j drive. Now, it seems to default to the j drive - when I try to install now, it errors out as invalid drive j:/ or whatever. I removed iTunes and deleted all the folders off Windows, didn't help.
    How can I get it loading to the c drive instead of j? It doesn't give you a destination option when running it!

    Well, finally stumbled on the answer, or at least I think the answer, in the installation problems tab on this site. I had to download tweakUI from Powertoys and relocate the default my music folder to the c drive from the j drive. When I reinstalled iTunes, I am able to unplug my computer from the network and still have iTunes come up and work. Which I couldn't do before.
    It's also a fix for the error coming up at can't find my music folder.

  • HT1926 When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start.  Verify that you have sufficient privileges to start system services".  How do I fix this?

    When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start.  Verify that you have sufficient privileges to start system services".  How do I fix this?

    SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!

  • Problem when trying to install iTunes 7.7

    Hi Experts,
    While trying to install iTunes i get an error message as follows - "Older version of Apple software update cannot be removed. contact your technical support group."
    Now I cannot even get into iTunes nor does iTunes start automatically when the ipod touch is connected to the computer.
    Pls. help me in resolving this issue.
    thanks

    Sorry to say I am glad this is not just me. That is why I am here also. This just started the other day. I will post a fix if I find if off the board and hope you will do the same. Talk about chasing your tail. I can not delete the program no matter what I try. I was warned by a fella at the apple store that if you do get itunes up and running do not sync the ipod to the program like you normally do. You will lose everything. There is a faeture that will help you up load to itunes from you ipod. Be carefull.

  • Trying to install itunes after upgrade failed

    I am trying to install itunes. i tried to upgrade and it failed and the old version of itunes had already been uninstalled.
    This is exactly what the error message says: Error 1304.Error writing to file C:\Program Files\iTunes\CD Configuration\gcdrdll.cfg. Verify that you have access to that directory.
    Please Help!!!

    hi Emily!
    (apologies for being taken aback by your previous post about this ... we've had a second report of a 1304 since then.)
    okay, lets try ensuring that you have both your
    b antivirus and antispyware
    packages switched off prior to installs. also head here:
    http://docs.info.apple.com/article.html?artnum=93976
    ... and apply as much of the
    b general
    advice on installation errors as possible.
    the InstallShield Tips and Pointers on installation best pratices have also proved useful with these less-well-documented errors:
    http://consumer.installshield.com/faq.asp#ts
    keep us posted on your progress.
    love, b

  • I'm trying to install iTunes on my computer running Windows 7 Home Premium.. I'm not sure if iTunes is compatible with it because when I try to install it, it says the installation is complete but it says there was an error so I can't get it! Please help!

    Hellooo Apple Community!
    I'm trying to install iTunes on my computer running Windows 7 Home Premium. I'm not sure if iTunes is compatible with my computer operating system because when I try to install it, it says the installation is completed but it says there was an error so it won't let me get itunes! Can someone please tell me if iTunes can be downloaded and installed on "Windows 7 Home Premium" and if so, how?! I need iTunes asap, I have an iphone 4 running ios 6.1.3. Please get back to mee!!
    Thankyou thankyou thankyou!
    Natalie.

    I just tried running the Lenovo Hard Drive Quick Test both in normal mode and in safe mode.  Both times it indicated a failed read test on the HDD. The last two tests also failed.  I forget what those tests were called.
    I am really beginning to think I have a bad HDD and the problem just happens to be in the reserved partition where my factory system software resides.

  • I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

    i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me  a message says "the file location is not a valid installation packaage for the product iTuness.  Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes".  Any help, insight, guidance would be greatly appreciated!!

    "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2

    I am trying to install itunes on my pc again but keep getting an error that says'apple application support was not found. try reinstalling itunes.' error 2.
    We have had itunes on this pc for 2 years and recently it wouldn't open and another error message kept popping up saying it couldn't open because MSVCR80.dll was missing. I have unistalled the apple programs and tried reinstalling several times but to no avail. Hopefully my music library is not gone. Any Ideas out there?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • I am trying to install itunes after downloading Windows 8.1.  I get an Windows Error 2 message--  "Apple Application Support is required to run itunes helper."  Any suggestions?

    I am trying to install itunes (64 bit) after downloading Windows 8.1 on my HP Laptop.  I keep getting an error message Windows Error 2--"Apple App;ication Support is required to run itunes helper"  Does anyone have any simple suggestions for a user with limited knowledge of Computers?

    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
    http://www.rarlab.com/download.htm
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, see if iTunes will launch without the error now.
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and get Itunes error HRESULT: 0x800736B3

    Hello,
    I am Trying to install iTunes 12.1 for Windows 8.1 (64-bit) and I get an Itunes window with an error that says:
    An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version'8.0.50727.6195",publicKeyToken="1fc8b3 b9a1e18e3b"processorArchitecture="amd64". Please refer to help and Support for more information.HRESULT: 0x800736B3
    I already:
    - Uninstalled all old Itunes versions.
    - Tried a clean reboot to install the new version,
    - Installed the security update’ Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update’
    But I still get the same error.
    Can someone help?
    Thanks!

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you still have trouble you might consider installing the alternate version iTunes 12.1 for Windows (64-bit — for older video cards) where you can download a 64-bit installer for the 32-bit version of iTunes that works with older video cards. This version may also be useful for anyone who is unable to get the 64-bit version of Apple Application Support to install when using the itunes6464setup file, or has trouble with playback of certain video files despite having QuickTime installed.
    tt2

  • I am trying to install iTunes on my PC, but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." Help!

    I am trying to install iTunes on my PC (using Windows 8.1), but I get this error: "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor." The iTunes file (64-bit) I am trying to install, is named "iTunes64Setup.exe". What seems to be the problem? Help!

    Hey madnest,
    Thanks for the question. After reviewing your post, it sounds like you are having difficulty installing iTunes in Windows. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Issues installing iTunes or QuickTime for Windows
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".

    I am trying to install itunes on my hp laptop with windows vista 64 bit. But when i install i get this error   "An error occured during the installation of assembly "Microsoft.VC80.CRT.type="win32"version="8.0.50727.6195".publickeyTOken="1fc8b3 b9a1e18e3b".processorArchitecture="x86""

    Repair your Apple Application Support.
    Control Panel > Programs n Features > highlight AAS, click CHANGE the REPAIR

  • I tried to install Itunes 11.1.4 on Windows 7 64 bit and got the error message, "Service 'Apple Mobile Device'(Apple Mobile Device) failed to start.  Verify that you have sufficient privilliages to start system services."

    I tried to install Itunes ver 11.1.4 on my Windows7 64 bit system and got this message: “Service ‘Apple Mobile Device’(Apple Mobile Device) failed to start.  Verify that you have sufficient privilliages to start system services.”
    I have administrator privillages so I dont understand what the problem is.  I have loaded previous versions of Itunes before.  Has anyone else had this problem?

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

Maybe you are looking for

  • Can't send email to an external address that previously was a local address

    Hello, I have an Exchange 2010 SP3 with several email accounts classified in domains and each doman in its database. Recently we delete one database and all email account from one domain (for example testmail.com). Now, this domain works outside our

  • Reinstall Acrobat Pro 9 after a hard drive crash?

    So I am sitting here looking at the disk I have and the serial number.  I cannot remember where we bought this and I am not sure I even have that documentation anymore.  All I can recall is that it was 2 licenses per disk.  I do know we did not buy i

  • Inherit filter choice from the above folder..

    I have made a document library with 4 content type folders that a documents in it, I have made a column named countries when I filter the countries to Belgium i espect to only see the documents of Belgium that folder but when I open the folder I see

  • Outlook Sync with IPhone 2.0 Software

    Has the issue with the 2.0 software not syncing with Outlook been resolved. I did a search and it indicated that Service Pack 3 needs to be downloaded for Outlook 2003 to sync with contacts - but I need Calender items also. I wanted to ask before I t

  • Height of menubar

    Is there any easy way to determine the exact height of the menubar that appears at the top of a projector when you use the InstallMenu command? It seems to be a setting in Windows, unrelated to Director. It seems to deafult to 20 pixels, but this isn