Unblock my old iphone 4S and terminate my contract with the new iphone 4S

My contract with the old iphone 4s was over last November but I still cannot use it using the SIM from other carrier. Now I also want to terminate my contract with the new iphone 4s, the contract that will end in December 2015. I am currently out of US, neither live chat nor telephone works for me though I tried both ways many times. Is there any other way that I can contact Verizon customer service? Such as an email address?

Oh no! The last thing we want is to lose you as a customer Lee7. May I ask what's the reason for being out of the US? Are you on vacation and/or for military purposes? If you can send us a private message then we can discuss options.
Thank you...
ArnettH_VZW
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Hi
Could you please elaborate your query and provide us with more details on the issue you facing?

Unblock my old iphone 4S and terminate my contract with the new iphone 4S

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