Uncaught Exception downloading document
I'm getting 'Uncaught Exception java.lang.ClassCastException' when I try to download a document from a secure website (https), using the blackberry browser on Blackberry Curve 8310.
What does this error indicate? Any ideas for resolving this one?
Thanks.
Sorry for the late reply, I completely forgot this thread!
From what I understand you only get this error when downloading from a particular site and not other websites correct? The site may not be compatible with the blackberry browser. Can you check the following:
In you browser, press menu and click Options
Go to Browser Configuration
What is "Browser" set to?
What is "Emulation Mode" set to?
Changing browser to "Internet Browser" or "Browser" may help and changing "Emulation Mode" to one of the other settings may help as well. I can't say for certain which one will work, but you will have to try it out.
Kijana
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Thanks
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Here's the full error message:
Process: Embrilliance [782]
Path: /Applications/Embrilliance.app/Contents/MacOS/Embrilliance
Identifier: com.britonleap.Embrilliance
Version: 1.136 (1.136)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Embrilliance [782]
User ID: 501
Date/Time: 2014-11-27 13:06:06.763 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 4DF271F8-2E17-B455-4F0F-0273ED7AC67A
Sleep/Wake UUID: 2845239D-1DF0-424E-80D7-2312B52C05DE
Time Awake Since Boot: 3300 seconds
Time Since Wake: 280 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Item to be removed is not in the menu in the first place'
Application Specific Backtrace 1:
0 CoreFoundation 0x962f9343 __raiseError + 195
1 libobjc.A.dylib 0x95a06a2a objc_exception_throw + 276
2 CoreFoundation 0x962f91ca +[NSException raise:format:arguments:] + 138
3 Foundation 0x99e142b1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 118
4 AppKit 0x94bc3526 -[NSMenu removeItem:] + 303
5 Embrilliance 0x000b84e5 _ZNSt15underflow_errorD0Ev + 667821
6 Embrilliance 0x000b8eeb _ZNSt15underflow_errorD0Ev + 670387
7 Embrilliance 0x000d6599 _ZNSt15underflow_errorD0Ev + 790881
8 AppKit 0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
9 AppKit 0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
10 AppKit 0x94b9a851 loadNib + 462
11 AppKit 0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
12 AppKit 0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
13 AppKit 0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
14 AppKit 0x94b94da0 NSApplicationMain + 690
15 Embrilliance 0x00011460 Embrilliance + 66656
16 Embrilliance 0x00002ed5 Embrilliance + 7893
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x962f9cd7 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 com.apple.CoreFoundation 0x962f9659 __raiseError + 985
2 libobjc.A.dylib 0x95a06a2a objc_exception_throw + 276
3 com.apple.CoreFoundation 0x962f91ca +[NSException raise:format:arguments:] + 138
4 com.apple.Foundation 0x99e142b1 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 118
5 com.apple.AppKit 0x94bc3526 -[NSMenu removeItem:] + 303
6 com.britonleap.Embrilliance 0x000b84e5 0x1000 + 750821
7 com.britonleap.Embrilliance 0x000b8eeb 0x1000 + 753387
8 com.britonleap.Embrilliance 0x000d6599 0x1000 + 873881
9 com.apple.AppKit 0x950ea34d -[NSIBObjectData nibInstantiateWithOwner:options:topLevelObjects:] + 1312
10 com.apple.AppKit 0x94ba6917 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 56
11 com.apple.AppKit 0x94b9a851 loadNib + 462
12 com.apple.AppKit 0x9518b996 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:options:withZone:ownerBundle:] + 330
13 com.apple.AppKit 0x94b99e4b -[NSBundle(NSNibLoading) loadNibNamed:owner:topLevelObjects:] + 273
14 com.apple.AppKit 0x94b99bb5 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 428
15 com.apple.AppKit 0x94b94da0 NSApplicationMain + 690
16 com.britonleap.Embrilliance 0x00011460 0x1000 + 66656
17 com.britonleap.Embrilliance 0x00002ed5 0x1000 + 7893
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x966628d2 kevent64 + 10
1 libdispatch.dylib 0x91f5273f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x91f523a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x96661e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x97ce736d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x97ce4eea start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x026f7370 ecx: 0x00000000 edx: 0x00000000
edi: 0x962f928e esi: 0x03865800 ebp: 0xbfffd048 esp: 0xbfffd040
ss: 0x00000023 efl: 0x00000282 eip: 0x962f9cd7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x09e98000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 3
Binary Images:
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0x9ae7000 - 0x9ae7ffb +cl_kernels (???) <A90883E7-9ABE-4DB2-9A37-DCF826162CA1> cl_kernels
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0x983fa000 - 0x98414ff7 liblzma.5.dylib (7) <D0BC984D-5B33-328C-8F1E-7E9C41813433> /usr/lib/liblzma.5.dylib
0x98415000 - 0x98729fef com.apple.CoreAUC (211.0.0 - 211.0.0) <78C567D8-532D-3A08-BF7D-0C25A859F64A> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9872a000 - 0x9873aff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <DBECFAD5-DB53-390C-AE92-09549733C861> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x9873b000 - 0x98761ffb libxpc.dylib (559.1.22) <CB6B442F-8BE4-37B6-9A00-4753BC1C368C> /usr/lib/system/libxpc.dylib
0x98762000 - 0x98785ffb com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <FA330995-5E22-352D-8089-6F4EE2E178A5> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98935000 - 0x989cffff com.apple.ColorSync (4.9.0 - 4.9.0) <091CDCEC-1B25-3FE7-94C2-8AEFA6564E95> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x989d0000 - 0x98e03ff3 com.apple.vision.FaceCore (3.1.6 - 3.1.6) <EF92C25B-3E33-379F-A862-75C2FCA8B386> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x98e04000 - 0x98e0fff7 com.apple.CrashReporterSupport (10.10 - 629) <BB92BB57-6F2F-3348-BEF4-58036DF40FA4> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x98e10000 - 0x98e17fff com.apple.XPCService (2.0 - 1) <9A59D63D-446A-33A4-BB21-56E42417DA93> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x98e18000 - 0x98e46ff7 libarchive.2.dylib (30) <8758D35F-ADF8-30F6-8EB2-9B852876EAC8> /usr/lib/libarchive.2.dylib
0x98e47000 - 0x992edff7 com.apple.JavaScriptCore (10600 - 10600.1.17) <51DEC6FC-6F6F-39F2-A286-CCAA88285016> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x992ee000 - 0x994e4fff libicucore.A.dylib (531.30) <BD09E200-FF42-3E9D-814C-0BC8F2C0EAC9> /usr/lib/libicucore.A.dylib
0x994e5000 - 0x994f1ff3 libcommonCrypto.dylib (60061) <024B3913-15C6-3005-9E5A-EB24918F6977> /usr/lib/system/libcommonCrypto.dylib
0x994f2000 - 0x99531fff com.apple.NavigationServices (3.8 - 215.1) <46D8B66D-CB59-36F5-BD26-FD8309337BB3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99532000 - 0x99534fff libsystem_coreservices.dylib (9) <20E66A47-8D67-344A-A393-73926F0E5FB2> /usr/lib/system/libsystem_coreservices.dylib
0x99535000 - 0x99546fff libbsm.0.dylib (34) <C9F0C608-2794-3F6B-8078-583FC0046039> /usr/lib/libbsm.0.dylib
0x99547000 - 0x9956afff libJPEG.dylib (1231) <33D03A5B-CED8-3FDC-8892-723DD6E423FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9956b000 - 0x9956fffb com.apple.TCC (1.0 - 1) <BFA66EA1-2839-3648-80F6-96AE136A6838> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99570000 - 0x999abfeb com.apple.vImage (8.0 - 8.0) <56F6B317-9D70-3DC5-9868-BB6D7CB6E55D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x999ac000 - 0x999deff7 com.apple.GSS (4.0 - 2.0) <36CBBD76-19AC-333E-AB52-A93800ABC89A> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x999df000 - 0x99a12fff com.apple.CoreServicesInternal (221.1 - 221.1) <045D0E8B-6935-3A11-B56B-45FF9A5474FF> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x99a13000 - 0x99a6effb libTIFF.dylib (1231) <14F5E31A-4ABC-3DF7-AB85-9DB406D3613C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x99a6f000 - 0x99d0aff3 com.apple.RawCamera.bundle (6.00 - 761) <DC69A768-9B78-3B56-94AD-3A3E5965C8A3> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x99d0b000 - 0x9a06affb com.apple.Foundation (6.9 - 1151.16) <76BF64BB-34C4-3409-BB6F-CAACDEE7681A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9a06b000 - 0x9a06cfff liblangid.dylib (117) <34A0F807-755F-300B-B01F-AABAE3838451> /usr/lib/liblangid.dylib
0x9a06d000 - 0x9a06ffff com.apple.securityhi (9.0 - 55006) <E278B0FD-7303-381A-BDBC-C590C71EE86E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a070000 - 0x9a082ff7 libsasl2.2.dylib (193) <B5813595-A89D-39D4-BB06-F6013D3BD98C> /usr/lib/libsasl2.2.dylib
0x9a083000 - 0x9a08efff com.apple.AppSandbox (4.0 - 238) <D05DB10E-06C7-3220-B63A-FDD1AFCAA30B> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x9a08f000 - 0x9a093fff libheimdal-asn1.dylib (398.1.2) <71FCB9F7-A330-3C02-89F3-B483B1C67E54> /usr/lib/libheimdal-asn1.dylib
0x9a0b7000 - 0x9a108fff com.apple.opencl (2.4.2 - 2.4.2) <33B19D84-C463-3762-B1AB-C5CB8F7DC87F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9a109000 - 0x9a109fff libunc.dylib (29) <CE960997-9D4A-3848-BAC7-B2255E6765FD> /usr/lib/system/libunc.dylib
0x9a10a000 - 0x9a189fff com.apple.SystemConfiguration (1.14 - 1.14) <89A67A1E-850F-3ED1-AB7D-9057A5B0FF0D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9a18a000 - 0x9a190ff7 libsystem_trace.dylib (72.1.3) <E1985F9C-78FC-3098-8683-81F0DCEE54BB> /usr/lib/system/libsystem_trace.dylib
0x9a191000 - 0x9a239ff7 com.apple.CoreMedia (1.0 - 1562.19) <ECB3338A-318A-3612-BBC1-11E0E99DB595> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x9a23a000 - 0x9a248ff7 com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <637E7AB2-1077-319C-A6A2-D0D0F01951BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x9a249000 - 0x9a61fff7 com.apple.HIToolbox (2.1.1 - 756) <5204085A-4D56-3430-889F-11C42E43729B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x9a620000 - 0x9a62eff7 libz.1.dylib (55) <DF3B8F77-8931-3A6B-8BDF-DB67315050E6> /usr/lib/libz.1.dylib
0x9a62f000 - 0x9a669fff com.apple.AirPlaySupport (2.0 - 215.10) <BA87CB33-2E42-389A-AFC1-0ABEE42C3E38> /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySu pport
0x9a66a000 - 0x9a6bdfff libstdc++.6.dylib (104.1) <D0EB2C99-5939-3ABA-9C18-D9AD75CE23A1> /usr/lib/libstdc++.6.dylib
0x9a6be000 - 0x9a6c0fff libCVMSPluginSupport.dylib (11.0.7) <A87C589A-DA64-3D62-8BDE-065784993B1A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x9a6c1000 - 0x9a6c6ff7 libmacho.dylib (862) <48DE74F8-09E3-344F-A82F-665083A3BF8F> /usr/lib/system/libmacho.dylib
0x9a6c7000 - 0x9a6c9ffb libCGXType.A.dylib (772) <9F0C0190-2E25-361D-9713-33C3DDADE8F3> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x9a6ca000 - 0x9a6ccffb libsystem_secinit.dylib (18) <3CBA3BD3-8BA2-358D-BD1A-A1C3DF5D84E6> /usr/lib/system/libsystem_secinit.dylib
0x9a6cd000 - 0x9a7b6fff libcrypto.0.9.8.dylib (52) <8BA9026A-18DA-3F45-9850-85DF4378F284> /usr/lib/libcrypto.0.9.8.dylib
0x9a7b7000 - 0x9a7feff3 com.apple.AppleJPEG (1.0 - 1) <C14A2B49-A664-3EDE-9B9B-6A678ED7F8DE> /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
0x9a8ba000 - 0x9a90bfff libcups.2.dylib (408) <08C5D411-533C-345A-B820-092C96215F2E> /usr/lib/libcups.2.dylib
0x9a90c000 - 0x9a95ffff com.apple.CoreMediaIO (601.0 - 4749) <96E6B0EE-1251-39BA-A186-0D2DA82CB69C> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x9a960000 - 0x9aa64ff7 libJP2.dylib (1231) <77B25D2E-F9DE-3565-894A-970DE207B0EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aa65000 - 0x9acf8ff7 com.apple.CoreData (110 - 526) <C2C79A0B-70B1-3D88-951D-1C19D35B78E1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9acf9000 - 0x9ad03ffb com.apple.audio.SoundManager (4.2 - 4.2) <4312D0A7-4B6F-3A1E-9A47-24C6E8C65E51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9ad04000 - 0x9adb3ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <5BCD60EC-DAD3-369F-B836-49086A6A6D39> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x9adb4000 - 0x9aec0fe3 libvDSP.dylib (512) <54403134-29AE-3806-89D7-2CBA7B455736> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9aec1000 - 0x9b0c5ff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <8485A7F6-5217-355E-8501-385C557A97EA> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9b0c6000 - 0x9b1b6ff3 com.apple.DiskImagesFramework (10.10 - 389.1) <2C988912-3B5E-3E13-A172-01221AAC91E6> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9b1b7000 - 0x9b22bfff com.apple.Heimdal (4.0 - 2.0) <5D2BE254-CFCD-3A15-9A89-1CBBDE0FF265> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9b22c000 - 0x9b235fff libcopyfile.dylib (118.1.2) <FAF3268F-C580-33D3-A5B4-74B8A8713216> /usr/lib/system/libcopyfile.dylib
0x9b236000 - 0x9b23efeb libcldcpuengine.dylib (2.4.5) <7DB7526E-F292-3C24-B78A-BB7C2C9038BC> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x9b23f000 - 0x9b242fff libpam.2.dylib (20) <E2F34522-448A-3392-BC1D-6625BEB612B9> /usr/lib/libpam.2.dylib
0x9b243000 - 0x9b2cfff3 com.apple.PerformanceAnalysis (1.0 - 1) <CB175B15-8AA3-3ECA-88ED-E561D7722DFB> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9b2d0000 - 0x9b34afff com.apple.ApplicationServices.ATS (360 - 375) <7E075657-314E-3130-97A7-AFD826000C7B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9b34b000 - 0x9b34dfff com.apple.SecCodeWrapper (4.0 - 238) <5F089303-4DBE-36D2-84B3-F53CDA3718AC> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x9bed8000 - 0x9c09cff3 com.apple.QuartzCore (1.10 - 361.11) <9CED60CF-9B7F-3288-A7E9-3AE087F9E076> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9c09d000 - 0x9c101ff7 com.apple.AE (681 - 681) <EEE62980-421B-33BD-BB88-6BDE269A3060> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x9c102000 - 0x9c1ccfff com.apple.backup.framework (1.6.1 - 1.6.1) <82A5ADA6-6434-3801-AE63-4C56ADC93B28> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9c1cd000 - 0x9c1f3ff3 libc++abi.dylib (125) <E9AF8CA1-D54D-37E3-8363-A3E8C0840F71> /usr/lib/libc++abi.dylib
0x9c1f4000 - 0x9c21efff libxslt.1.dylib (13) <0F55B64A-6C55-304E-ACE0-B531027AA066> /usr/lib/libxslt.1.dylib
0x9c21f000 - 0x9c23eff7 com.apple.GenerationalStorage (2.0 - 209.11) <34CF76B2-8052-359D-816D-092608FB6919> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x9c23f000 - 0x9c242fff com.apple.xpc.ServiceManagement (1.0 - 1) <942B9491-B97C-36DB-A9F0-3EA3273FCD2C> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9c243000 - 0x9c244fff libDiagnosticMessagesClient.dylib (100) <3EE83437-AA9C-356B-810B-589346B73797> /usr/lib/libDiagnosticMessagesClient.dylib
0x9c245000 - 0x9c25cfff libsystem_asl.dylib (267) <85BD88AD-618E-3325-AC31-10DBAB8E9AF3> /usr/lib/system/libsystem_asl.dylib
0x9c25d000 - 0x9c283ffb libPng.dylib (1231) <A9ACFC7E-9F25-3F15-AFAB-C74C3DAA1D06> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9c284000 - 0x9c28bfff libMatch.1.dylib (24) <428CD037-5261-39A6-83EE-A7D9ABF446EB> /usr/lib/libMatch.1.dylib
0x9c28c000 - 0x9c295ff7 libsystem_notify.dylib (133.1.1) <B8503E99-214B-3AC3-A7CA-CC837ABD7B25> /usr/lib/system/libsystem_notify.dylib
0x9c296000 - 0x9c333fff com.apple.ink.framework (10.9 - 213) <F47949BC-ABEE-329B-B568-71C6FEF761F6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9c334000 - 0x9c339fff com.apple.print.framework.Print (10.0 - 265) <7C3984BB-8337-3B90-A414-17C181A45744> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9c33a000 - 0x9c33cfff libquarantine.dylib (76) <9ADD861F-A66E-3AD1-A77E-C622E91BD203> /usr/lib/system/libquarantine.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1211
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=202.6M resident=98.0M(48%) swapped_out_or_unallocated=104.7M(52%)
Writable regions: Total=84.0M written=9364K(11%) resident=15.6M(19%) swapped_out=0K(0%) unallocated=68.4M(81%)
REGION TYPE VIRTUAL
=========== =======
Activity Tracing 2048K
CG backing stores 800K
CG image 116K
CG shared images 240K
CoreAnimation 512K
CoreUI image data 56K
Foundation 4K
Kernel Alloc Once 4K
MALLOC 50.0M
MALLOC (admin) 48K
Memory Tag 242 12K
OpenCL 16K
Stack 66.6M
VM_ALLOCATE 17.2M
__DATA 13.8M
__IMAGE 528K
__LINKEDIT 45.3M
__OBJC 3472K
__TEXT 157.3M
__UNICODE 544K
mapped file 132.3M
shared memory 4K
=========== =======
TOTAL 490.8M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
How do I fix the error: Terminating app due to uncaught exception 'NSInvalidArgumentException'
Help!
I have a 3rd party application that used to work perfectly until this morning. The problem is not do to an update of that program nor of updating the Mac OS. This came out of the blue. When I try to open the application, it won't open and I get the error: Terminating app due to uncaught exception 'NSInvalidArgumentException'
I looked around the forum and read it might be because of a bad font? But I don't find detailed instructions on how to delete or fix the corrupted font.
I have tried deleting the application, then downloading a new copy and installing that - same problem.
Please don't respond with I should go call the programmer of the 3rd party application. If you know where the problem is in my MacBook Air, please help me fix it.
I have a MacBook Air running OSX version 10.6.8
Thanks for your helpHere's the full error report in case anyone who reads this has the same problem and figured out an answer:
Process:
MacSecret [332]
Path:
/Applications/MacSecret.app/Contents/MacOS/MacSecret
Identifier:
de.tv-apathy.macsecretie
Version:
1.2.1 (1.2.1)
Code Type:
X86 (Native)
Parent Process: launchd [217]
Date/Time:
2012-09-18 11:56:03.870 +0300
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:
327588 sec
Crashes Since Last Report:
82
Per-App Interval Since Last Report: 1598253 sec
Per-App Crashes Since Last Report: 83
Anonymous UUID:
2A3539ED-99F7-419E-8635-7FB629526BC3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSKeyedUnarchiver initForReadingWithData:]: incomprehensible archive (0x62, 0x70, 0x6c, 0x69, 0x73, 0x74, 0x30, 0x30)'
*** Call stack at first throw:
0 CoreFoundation
0x9a0396ca __raiseError + 410
1 libobjc.A.dylib
0x911895a9 objc_exception_throw + 56
2 CoreFoundation
0x9a0393f8 +[NSException raise:format:arguments:] + 136
3 CoreFoundation
0x9a03936a +[NSException raise:format:] + 58
4 Foundation
0x917bdf31 -[NSKeyedUnarchiver initForReadingWithData:] + 3722
5 Foundation
0x91806bae +[NSKeyedUnarchiver unarchiveObjectWithFile:] + 151
6 MacSecret
0x00013380 -[MainController(Private) _getDBName:EntryCount:activeState:fromDB:] + 46
7 MacSecret
0x0000e074 -[MainController databases] + 461
8 Foundation
0x917cd850 -[NSObject(NSKeyValueCoding) valueForKey:] + 413
9 Foundation
0x917d117c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 204
10 AppKit
0x996636d6 -[NSBinder _valueForKeyPath:ofObject:mode:raisesForNotApplicableKeys:] + 841
11 AppKit
0x99663301 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 188
12 AppKit
0x99821b2a -[NSArrayDetailBinder _refreshDetailContentInBackground:] + 430
13 AppKit
0x996624b9 -[NSBinder _performConnectionEstablishedRefresh] + 85
14 AppKit
0x99654bc4 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 721
15 AppKit
0x99700bdf -[NSNibBindingConnector establishConnection] + 156
16 AppKit
0x9963008f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1249
17 AppKit
0x9962e1a4 loadNib + 257
18 AppKit
0x9962d59c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
19 AppKit
0x9962d4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
20 AppKit
0x9962d3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
21 AppKit
0x9962a1fd NSApplicationMain + 434
22 MacSecret
0x000020a5 start + 53
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation
0x9a084a37 ___TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION___ + 7
1 libobjc.A.dylib
0x911895a9 objc_exception_throw + 56
2 com.apple.CoreFoundation
0x9a0393f8 +[NSException raise:format:arguments:] + 136
3 com.apple.CoreFoundation
0x9a03936a +[NSException raise:format:] + 58
4 com.apple.Foundation
0x917bdf31 -[NSKeyedUnarchiver initForReadingWithData:] + 3722
5 com.apple.Foundation
0x91806bae +[NSKeyedUnarchiver unarchiveObjectWithFile:] + 151
6 de.tv-apathy.macsecretie
0x00013380 -[MainController(Private) _getDBName:EntryCount:activeState:fromDB:] + 46
7 de.tv-apathy.macsecretie
0x0000e074 -[MainController databases] + 461
8 com.apple.Foundation
0x917cd850 -[NSObject(NSKeyValueCoding) valueForKey:] + 413
9 com.apple.Foundation
0x917d117c -[NSObject(NSKeyValueCoding) valueForKeyPath:] + 204
10 com.apple.AppKit
0x996636d6 -[NSBinder _valueForKeyPath:ofObject:mode:raisesForNotApplicableKeys:] + 841
11 com.apple.AppKit
0x99663301 -[NSBinder valueForBinding:resolveMarkersToPlaceholders:] + 188
12 com.apple.AppKit
0x99821b2a -[NSArrayDetailBinder _refreshDetailContentInBackground:] + 430
13 com.apple.AppKit
0x996624b9 -[NSBinder _performConnectionEstablishedRefresh] + 85
14 com.apple.AppKit
0x99654bc4 -[NSObject(NSKeyValueBindingCreation) bind:toObject:withKeyPath:options:] + 721
15 com.apple.AppKit
0x99700bdf -[NSNibBindingConnector establishConnection] + 156
16 com.apple.AppKit
0x9963008f -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1249
17 com.apple.AppKit
0x9962e1a4 loadNib + 257
18 com.apple.AppKit
0x9962d59c +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 228
19 com.apple.AppKit
0x9962d4ad +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 158
20 com.apple.AppKit
0x9962d3f8 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 383
21 com.apple.AppKit
0x9962a1fd NSApplicationMain + 434
22 de.tv-apathy.macsecretie
0x000020a5 start + 53
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x9003c382 kevent + 10
1 libSystem.B.dylib
0x9003ca9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x9003bf59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x9003bcfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x9003b781 _pthread_wqthread + 390
5 libSystem.B.dylib
0x9003b5c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x9003b412 __workq_kernreturn + 10
1 libSystem.B.dylib
0x9003b9a8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x9003b5c6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91189585 ecx: 0xa0014540 edx: 0x0000003b
edi: 0xa00f3ab0 esi: 0x00184720 ebp: 0xbffff238 esp: 0xbffff220
ss: 0x0000001f efl: 0x00000282 eip: 0x9a084a37 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x000ec000
Binary Images:
0x1000 -
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0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
0x90008000 - 0x90008ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90015000 - 0x901bcff7 libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
0x901fe000 - 0x902bafff com.apple.ColorSync 4.6.8 (4.6.8) <920DD017-8B41-7334-E554-A85DB99EBD5A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9032b000 - 0x90368ff7 com.apple.SystemConfiguration 1.10.8 (1.10.2) <50E4D49B-4F61-446F-1C21-1B2BA814713D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90369000 - 0x90411ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x90561000 - 0x90561ff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x90562000 - 0x90576ffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <644540B0-8335-6254-054B-9828E40CBC93> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x90577000 - 0x905caff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x90707000 - 0x9070aff7 libCoreVMClient.dylib ??? (???) <37F56237-4ABA-E5B5-968D-70FFE357E8E0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x90855000 - 0x90855ff7 com.apple.Cocoa 6.6 (???) <27B791CF-F704-6AEF-A354-65416A7032A3> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x90a2b000 - 0x90a7afe7 libTIFF.dylib ??? (???) <D0EB31DC-40E6-9A97-64D3-9867605DC3DD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90a94000 - 0x90aa6ff7 com.apple.MultitouchSupport.framework 207.11 (207.11) <6FF4F2D6-B8CD-AE13-56CB-17437EE5B741> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x90aa7000 - 0x90b27feb com.apple.SearchKit 1.3.0 (1.3.0) <507768AB-240E-D4C3-333F-C4F715DDC8DE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90be7000 - 0x90ffdff7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <9D89FCB3-24C9-8FCF-DB49-27B184AC3222> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9100e000 - 0x9102cfe7 libPng.dylib ??? (???) <45185287-25AD-C239-AA58-8FA53DF55B79> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91066000 - 0x91103fe3 com.apple.LaunchServices 362.3 (362.3) <15B47388-16C8-97DA-EEBB-1709E136169E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x91143000 - 0x9117effb libFontRegistry.dylib ??? (???) <19ED5DE0-D3AF-B229-9193-35D58FE377E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x9117f000 - 0x9122cfe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x91269000 - 0x91322fe7 libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <52438E77-55D1-C231-1936-76F1369518E4> /usr/lib/libsqlite3.dylib
0x91323000 - 0x9132cff7 com.apple.DiskArbitration 2.3.1 (2.3.1) <63DF2017-C618-8EBD-9377-BD536C5E5BE1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9132d000 - 0x9146afe7 com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <423BDE4D-5082-B6CA-BB2C-E22A037235A4> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91687000 - 0x9173ffeb libFontParser.dylib ??? (???) <D2D0C922-5ED1-3AE9-6F99-707C74DF3E62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91743000 - 0x917acfe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <190291DA-68A6-4AEA-39CC-D51FD4A721BF> /usr/lib/libstdc++.6.dylib
0x917ad000 - 0x91a1efef com.apple.Foundation 6.6.8 (751.63) <69B3441C-B196-F2AD-07F8-D8DD24E4CD8C> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x91a63000 - 0x91ab0feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <00A1A83B-0E7D-D0F4-A643-8C5675C2BB21> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x91ab1000 - 0x91ab5ff7 libGIF.dylib ??? (???) <5D29E5F4-30B9-5A24-55E7-BCBA30499093> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91ad4000 - 0x91af0fe3 com.apple.openscripting 1.3.1 (???) <2A748037-D1C0-6D47-2C4A-0562AF799AC9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x91af3000 - 0x91b19ffb com.apple.DictionaryServices 1.1.2 (1.1.2) <43E1D565-6E01-3681-F2E5-72AE4C3A097A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x91fd6000 - 0x922f6ff3 com.apple.CoreServices.CarbonCore 861.39 (861.39) <5C59805C-AF39-9010-B8B5-D673C9C38538> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x922f7000 - 0x92371fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <156A532C-0B60-55B0-EE27-D02B82AA6217> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x92372000 - 0x92380ff7 com.apple.opengl 1.6.14 (1.6.14) <82622F67-E032-0BF6-A78D-50B346E8D0FD> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92381000 - 0x92387fff com.apple.CommonPanels 1.2.4 (91) <79B07686-EAE6-3E23-75EE-F29D08C5EF51> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92391000 - 0x923a2ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x923e5000 - 0x923e5ff7 com.apple.ApplicationServices 38 (38) <E6D15675-952B-8BC9-85D1-12D83A052CB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x92427000 - 0x9246aff7 libGLU.dylib ??? (???) <6CC3CE6A-7024-C685-EADA-7F9DC27128E2> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x933ef000 - 0x933f3ff7 libGFXShared.dylib ??? (???) <09540618-2ED1-72C4-61CB-938B35927568> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x933fc000 - 0x9347effb SecurityFoundation ??? (???) <C4506287-1AE2-5380-675D-95B0291AA425> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x93620000 - 0x93648ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <E761F29A-328B-29D9-3DF0-023F2C21E500> /usr/lib/libxslt.1.dylib
0x93649000 - 0x938afff7 com.apple.security 6.1.2 (55002) <E999CCEF-B769-4355-3E68-6003FCF6FE2B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x938b0000 - 0x9395eff3 com.apple.ink.framework 1.3.3 (107) <233A981E-A2F9-56FB-8BDE-C2DEC3F20784> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x9395f000 - 0x9396fff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <CDD943B2-72DD-A926-616D-30D4A2C04D9A> /usr/lib/libsasl2.2.dylib
0x93970000 - 0x93a3bfef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x93a3c000 - 0x93a48ff7 libkxld.dylib ??? (???) <9A441C48-2D18-E716-5F38-CBEAE6A0BB3E> /usr/lib/system/libkxld.dylib
0x93a7e000 - 0x93ab8ff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <6875335E-0993-0D77-4E80-41763A8477CF> /usr/lib/libcups.2.dylib
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0x93e1e000 - 0x93e28ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <7486003F-8FDB-BD6C-CB34-DE45315BD82C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93f25000 - 0x93f94ff7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <595A5539-9F54-63E6-7AAC-C04E1574B050> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x94010000 - 0x94028ff7 com.apple.CFOpenDirectory 10.6 (10.6) <D1CF5881-0AF7-D164-4156-9E9067B7FA37> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x94029000 - 0x94818557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x94819000 - 0x94827fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <33C1B260-ED05-945D-FC33-EF56EC791E2E> /usr/lib/libz.1.dylib
0x94828000 - 0x94829ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9577e000 - 0x9579dff7 com.apple.CoreVideo 1.6.2 (45.6) <EB53CAA4-5EE2-C356-A954-5775F7DDD493> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9579e000 - 0x9587efe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9587f000 - 0x95d91feb com.apple.RawCamera.bundle 3.14.0 (646) <27962422-EA30-43CF-2B3E-E662BB4C46C7> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x95d92000 - 0x95d92ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95d93000 - 0x961c8ff7 libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <4D2F47EF-BD32-1E3C-6A0A-438896ADE2BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9622a000 - 0x9624afe7 libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <8C2B5FA8-2469-21C7-D297-F95A0FFE5F19> /usr/lib/libresolv.9.dylib
0x9624b000 - 0x9624bff7 com.apple.Carbon 150 (152) <8F767518-AD3C-5CA0-7613-674CD2B509C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x96282000 - 0x962b5fff libTrueTypeScaler.dylib ??? (???) <8ADB7D19-413E-4499-C874-13C383F97685> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x9650c000 - 0x96510ff7 IOSurface ??? (???) <89D859B7-A26A-A5AB-8401-FC1E01AC7A60> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x96562000 - 0x965fafe7 edu.mit.Kerberos 6.5.11 (6.5.11) <F36DB665-A88B-7F5B-6244-6A2E7FFFF668> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x965fb000 - 0x96606ff7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <287DECA3-7821-32B6-724D-AE03A9A350F9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96849000 - 0x9684cff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <4D766435-EB76-C384-0127-1D20ACD74076> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9684d000 - 0x9686efe7 com.apple.opencl 12.3.6 (12.3.6) <B4104B80-1CB3-191C-AFD3-697843C6BCFF> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
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0x96924000 - 0x96924ff7 liblangid.dylib ??? (???) <6874F829-12F5-DD31-F1A6-A5FC042F77C1> /usr/lib/liblangid.dylib
0x96925000 - 0x9696bff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x9696c000 - 0x9696dff7 com.apple.TrustEvaluationAgent 1.1 (1) <2D970A9B-77E8-EDC0-BEC6-7580D78B2843> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x969b6000 - 0x96cdafef com.apple.HIToolbox 1.6.5 (???) <21164164-41CE-61DE-C567-32E89755CB34> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x96e30000 - 0x96f32fe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <015563C4-81E2-8C8A-82AC-31B38D904A42> /usr/lib/libcrypto.0.9.8.dylib
0x97039000 - 0x9707dfe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
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0x974bf000 - 0x97523fff com.apple.htmlrendering 72 (1.1.4) <F8B66675-31DA-BBB9-E9E3-A6E3B9F3CE9C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x975e0000 - 0x9768cfe7 com.apple.CFNetwork 454.12.4 (454.12.4) <DEDCD006-389F-967F-3405-EDF541F406D7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
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0x97928000 - 0x97a56fe7 com.apple.CoreData 102.1 (251) <87FE6861-F2D6-773D-ED45-345272E56463> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x97db1000 - 0x97db3ff7 libRadiance.dylib ??? (???) <98EC06D5-1A02-EDEF-BF9D-2C986761AD54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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0x98842000 - 0x989c4fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D5980817-6D19-9636-51C3-E82BAE26776B> /usr/lib/libicucore.A.dylib
0x994fb000 - 0x99506ff7 libGL.dylib ??? (???) <3E34468F-E9A7-8EFB-FF66-5204BD5B4E21> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9957f000 - 0x995e0fe7 com.apple.CoreText 151.12 (???) <98F53C15-1D29-A2B3-0717-5A26A2699163> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x99603000 - 0x99627ff7 libJPEG.dylib ??? (???) <5F2343E4-C268-B9AE-1BC3-466F5A614648> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99628000 - 0x99f0bff7 com.apple.AppKit 6.6.8 (1038.36) <A353465E-CFC9-CB75-949D-786F6F7732F6> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x9a19b000 - 0x9a1affe7 libbsm.0.dylib ??? (???) <3CDD5E51-2940-D03C-D62D-ABD8BA0FB255> /usr/lib/libbsm.0.dylib
0x9a1bd000 - 0x9a1eeff7 libGLImage.dylib ??? (???) <D18E2E76-DBF4-6930-039A-F66CA0D120B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x9a2ca000 - 0x9a30cff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <8A4721DE-25C4-C8AA-EA90-9DA7812E3EBA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib
Model: MacBookAir3,2, BootROM MBA31.0061.B01, 2 processors, Intel Core 2 Duo, 1.86 GHz, 2 GB, SMC 1.66f55
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 233.76 GB
USB Device: FaceTime Camera (Built-in), 0x05ac (Apple Inc.), 0x850a, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x04500000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821b, 0x04530000 / 5
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x023f, 0x04300000 / 2 -
Hi,
I have spent a whole and very frustrating day trying to solve the following problem and in exasperation I resort to a posting here. Note no changes had been made to the phone prior to the start of the problem.
My Blackberry 9800 Torch freezes on power-up. It can only be ‘unfrozen’ by taking out the battery or, if left alone, after many minutes it comes up with the white screen, ‘App Error 602' and ‘Reset’ which is highlighted. Resetting has the same effect as taking out the battery. After each restart, it goes through the usual security and time checks and then freezes again. However, on rare occasions I got the message “Uncaught exception: Application net_rim_bb_messaging_app(144) is not responding; process terminated”.
Soon after the restart, after the Security Software Verification and on confirming the time/date, there is a very small window of opportunity (literally a couple of seconds) to access the phone. After much trial and error, I discovered that (in Manage Connections) by disabling the Mobile Network and WiFi - effectively putting it into ‘aeroplane mode’ - the device would work, without any problem and indefinitely. Except, of course, I couldn’t access the phone network nor the internet, which isn’t helpful(!).
I have taken this opportunity to do a full back-up on to my PC, through BlackBerry Desktop Software (though I’m not sure this backs up downloaded Apps??). Separately, I've also copied all the subdirectories from the phone’s memory and media card on to the PC, retaining their correct structures (but presumably also copying the corruption causing the problem?).
Any ideas???
- thanks in advance!The method you are attempting is the automatic method...sometimes it just doesn't work, and you must take control. The simplest way is to, on a PC (you cannot do this on MAC):
1) Make sure you have a current and complete backup of your BB...you can find complete instructions via the link in my auto-sig below.
2) Uninstall, from your PC, any BB OS packages
3) Make sure you have the BB Desktop Software already installed
http://us.blackberry.com/software/desktop.html
4) Download and install, to your PC, the BB OS package you desire:
http://us.blackberry.com/support/downloads/download_sites.jsp
It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
5) Delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
6a) For changing your installed BB OS level (upgrade or downgrade), you can launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC.
6b) Or, for reloading your currently installed BB OS level as well as for changing it, bypass the Desktop Software and use LOADER.EXE directly, by proceeding to step 2 in this process:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC.
If, during the processes of 6a or 6b, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Uncaught exception applicatio​n
HELP ME PLEASE!!
I keep getting this uncaught exception application net_rim_bb_messaging_app (71) is not responding process terminating when I am texting. I reboot phone by taking battery out while phone is still on and when phone comes back on it still says the same thing. I may have to do this 4 or 5 times before I am able to text again.
CAN SOMEONE PLEASE HELP ME WITH THIS ISSUE????
THANK YOU!!Hi hottmom42
Font colour nearly dazzled me there.
You will need to reload the device software but bear in mind that an app might be causing the problem, when you come to reload apps, leave out the one/s you installed immediately prior to this error.
This what I did to completely wipe my BB. I wrote this before starting and printed it off.
If your device is functioning, perform a backup now if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software (DTS)
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
If the PC does not recognize the BB, You need to connect the via the USB cable. Then pull the battery from the BB.
With the battery pulled, connect the BlackBerry to the USB connector and as SOON as you see USB-PIN:UNKNOWN hit Next. You have to be quick. From there you can put the battery back in (make sure you install the battery or else when the OS update is completing and the device disconnects from the computer to reboot, it will lose the power provided by the USB connection and you will get an error and have to do it all over again!).
If you don't get it right the first time, try again (unplug from USB, pull battery, connect and hit Next while USB-PIN:Unknown is showing). You have to be fast and the timing is key, so it may take you three or four attempts.
To erase all the data on your BlackBerry device, complete the following steps.
1) Download JL_Cmder from http://www.4shared.com/get/oqP9V-2Q/JL_Cmder_v19.html
2) Install JL_Cmder to computer.
3) Double check you have already backed-up the BB. If you DO NOT, you will lose ALL data.
4) Make sure the DTS is closed and plug in the BB to computer via USB
5) Go to the JL_Cmder on your computer and double click it to start. Now,this may take a few tries to connect, so keep trying until it does.
6) On the first screen, Press any key to continue.
7) Now, if your device uses a password, enter it now. If not, press "N"
8) Press 4 to initiate the WIPE
9) Press "Y" to continue
10) Now type "blackberry" to continue
11) On the BB you will see a white screen with a'507' Error. Don't worry, this is what you want! You are now ready to install the OS.
Launch the new Desk Top Software on the computer
1). On the home screen of the BlackBerry® Desktop Software, click Device > Update my device.
2). Click View Other Versions. Click the version of the new OS you previously downloaded.
3). Click Install. The DTM will install the OS and then provide you with a list of applications to install. If you have had difficulties with an app, do not install it.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>> -
HELLO, I have blackberry curve 8520. i have got error in my phone. the error is "Uncaught exception: DSSMA: invalid state(5): 25. I am unable to open my Inbox messages and unable to view phone's call history. the phone shows the same message again and again 'Uncaught exceptionSSMA: invalid state(5): 25'. Please help me how to solve it? I am unable to read sms in my phone. Please help me.
Solved!
Go to Solution.Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Uncaught Exception for like three weeks now!! my alarm wont go off or make noise, nor will my phone play music, anyone else have this problem or know the solution? ive tried dowloading software and sync it and nothing happens.
Hi there!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the alt key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info.
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
[Urgent] Uncaught exception: Errors!
Hello Blackberry Support!
So I'm in a pretty bad situation at the moment. It seems as though my mothers Blackberry Torch 9810 is receiving quite a lot of errors. The phone was operational and at occasions, restarts itself (probably because the ram gets clogged up). However, this time the phone was stuck on the loading screen. I decided it was best to see if taking the battery out and in again would work but unfortunately it didn't. So I left it aside for a while incase it isn't frozen and loads up to the home screen but instead of that, Uncaught Exception Errors began popping up with a menu behind it which had a list of stock and third-party applications.
Errors such as Uncaught exception: java.lang.nullpointerexception
and
Uncaught exception: ApplicationRegistry.getOrWaitFor (0x...) owner died Thread [Thread-...]
keep occuring.
We're very reluctant at restoring the whole phone as we dont want any sort of data being deleted, especially photos and videos.
Any help will be greatly appreciated!Hi and Welcome to the Community!!
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
If it won't boot up cleanly, then you may need to try Safe Mode:
KB17877 How to start a BlackBerry smartphone in safe mode
There might be an updated code set from the carrier -- check them via this portal:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
As for backing up your data, that requires the device to be running normally and not failing for one reason or another. If, for example, you can get it to run stable in Safe Mode, you might then be able to take a backup. But, please do realize that, like insurance, backups are neither a reactive nor an optional activity. The time to take a backup is when things are running fine, not after problems arise.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
It was a blessing in disguise that the above error came about or else I wouldn't have taken the effort to find a solution. At first, I tried to delete several apps, do a hard reboot several variations but it still wouldn't go. Then I thought of downgrading the OS back to the default version so that made me give the Blackberry Desktop Manager a try. Linking handphone to notebook, it was only then I found out an updated version was available so immediately I decided to update since the jump from version 5 to 6 was worth it. After the corrupted version was wiped out being replaced by a newer one, my problem was solved!
ubuntu: Linux for human beingspoppi2000 wrote:
Hi,
After downloading the twitter app the following shows when I try to open it.
uncaught exception: Java.lang.Error
Does anyone know what it means and how to fix it.
Thanks!
Hi
1. Try to remove the batteries first reboot that will clear the application error
2. Also try uninstalling the last application you installed before the error appears and reboot / unplug the battery. You can reinstall these applications later.
3. If it still errors, you can wipe your handheld to clear / delete all the applications and reinstall the application required. How to delete all data and applications from the BlackBerry smartphone using the Security Wipe optio...
4. The final solution is to reinstall OS or all OS upgrade to the latest version. How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution" -
8700F Uncaught exception:java.lang.NullPointerException
Uncaught exception:java.lang.NullPointerException
It says that when I tried to go internet . ANy advice?Also when I hook BB to my CPU Vista said its installed but I cant locate the BB files? Do I have to download anything?
-
Hi,
after connecting the 8800 via bluetooth with the new RNS310 radio in my car the 8800 shows the error message "uncaught exception: java.lang.ClassCastException" when the RNS310 tries to access the phone book and to download it to the radio-internal phone book. The option for the bluetooth connection in the 8800 is set to
- not "visible",
- address book transfer "all entries",
The event log shows the folllowing entries:
guid:0x9C3CD62E3320B498 timeUTC) Wed Aug 10 17:28:53 2011 severity:1 type:3 app:Java Exception data:
ClassCastException
No detail message
net_rim_bluetooth
BluetoothDeviceManagerImpl
getAddressCards
0x1C68
net_rim_bluetooth
PBAPServer
<private>
0xA270
net_rim_bluetooth
PBAPServer
<private>
0xA650
net_rim_bluetooth
PBAPServer
onGet
0x9EAA
net_rim_bluetooth-1
OBEXServerSession
handleNextRequest
0x29E1
net_rim_bluetooth-1
OBEXServerSession
run
0x2769
net_rim_cldc-1
Thread
run
0xB767
Is there any possibility to update the 8800 software / firmware to get rid of the error? I always have to disconnect the battery and restart.There is a loader.exe tool located in C:\Program Files\Common Files\Research In Motion\AppLoader (or if you are using a 64 bit C:\Program Files (X86)\Common Files\Research In Motion\AppLoader
Remove the battery from your BlackBerry and launch the Loader tool. You will see either USB PIN: Unknown or your actual device PIN.
As the loading process starts, there will be a list of steps to be completed in the loading process. One of those steps listed will say "Wait for Device Initialization". When you see the arrow get to this steps, reinsert your battery.
If you still get the same error, let me know and we will investigate further from there.
Good luck!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
Still getting uncaught exception in c++ API running keywords query
When I run a search based on keyword in java application, the first time, most likely the query results is returned, but for the subsequent keywords searches, the application throws the error below...
com.sleepycat.dbxml.XmlException: Uncaught exception from C++ API, errcode = INTERNAL_ERROR
at com.sleepycat.dbxml.dbxml_javaJNI.XmlQueryExpression_execute__SWIG_1(Native Method)
at com.sleepycat.dbxml.XmlQueryExpression.execute(XmlQueryExpression.java:85)
at epss.utilities.XQueryUtil.getQueryResultsByKeywords(XQueryUtil.java:168)
at epss.search.XmlContentByKeywords.getDocumentContentByKeywords(XmlContentByKeywords.java:123)
at com.epss.test.TestApp.main(TestApp.java:83)
I know one of the many things to consider fixing this problem is to make sure all berkeley db xml objects (e.g. xmlContainer, XmlManager, XmlResults, XmlQueryExpression, etc) delete() method is called on those obects once they are done to free resources etc. I've been doing all that and still getting the error. This problem doesn't happen when i run a search for based on id (attribute value).
Note: I'm not explicitly using trasanction since i turned on transaction in EnvironmentConfig to create XmlManager.
This is the method that does the query and return us the results...
* Gets the query results by keywords.
* @param keywords
* the keywords under search
* @param manager
* the object used to perform activities such as preparing XQuery
* queries
* @return the query results by keywords
public static synchronized XmlResults getQueryResultsByKeywords(
final String keywords, XmlManager manager) {
/* Represents a parsed XQuery expression. */
XmlQueryExpression expr = null;
/* Encapsulates the results of a query that has been executed. */
XmlResults results = null;
/* The query context */
XmlQueryContext context = null;
// The value
XmlValue value = null;
// Declare string variables
String query = null;
// Run logic
try {
/* Do null check */
if (manager != null) {
// Make XmlValue object
value = new XmlValue(keywords);
// Get a query context
context = manager.createQueryContext();
// Bind xquery variable value to its variable name
context.setVariableValue(DataConstants.KEYWORD, value);
// Build the query string
query = QueryStringUtil.xQueryStringByKeywords(
DataConstants.ELEMENTS, DataConstants.KEYWORD);
// Compile an XQuery expression into an XmlQueryExpression
expr = manager.prepare(query, context);
// Evaluates the XQuery expression against the containers
results = expr.execute(context);
/* Release resources */
if (results.size() == 0) {
results.delete();
results = null;
// Free the native resources
expr.delete();
// Dereference objects
expr = null;
value = null;
context = null;
query = null;
manager.delete();
manager = null;
return results;
} catch (final XmlException e) {
// Free the native resources
expr.delete();
// dereference objects
expr = null;
value = null;
context = null;
query = null;
// Write to log
WriteLog.logExceptionToFile(e);
return null;
This is the callback method that return the query string...
* Returns query keyword query string to retrive keywords.
* @param elementName The particular node under search
* @param keywords The keywords being searched under the node
* @return The string used for the query
public static synchronized String xQueryStringByKeywords(
final String elementName, final String keywords) {
/* Build query string */
final StringBuffer sb = new StringBuffer();
sb.append("let $found := false\n");
sb.append("let $terms := tokenize($");
sb.append(keywords);
sb.append(", \",\")\n");
sb.append("for $element in collection('");
sb.append(DataConstants.CONTAINER);
sb.append("')");
sb.append("/(FUNDOC | JOBDOC)");
sb.append("//");
sb.append(elementName);
sb.append("//");
sb.append("parent::*[1]");
sb.append("\nlet $found := for $term in $terms\n");
sb
.append(" return if (contains(lower-case($element), lower-case($term)))");
sb.append(" \nthen \"true\"");
sb.append(" else \"false\" \n");
sb.append(" return if ($found = \"false\") \nthen () else $element");
return sb.toString();
Edited by: user3453165 on Jan 20, 2010 7:20 AMI am using berkeley db xml 2.5.13 on windows xp. Yes that's the complete error message. I am going to add my environment class and also part of the keyword search class that extends the environment, which will give u idea about how i'm creating and using transaction. I don't explicitly use transaction. I used to explicitly use it but i thought it's redundant. So when i create the db environment, i just call envc.setTransactional(true) and pass the EnvironmentConfig object (i.e. envc) to the environment to create instance of XmlManager and this is fine. Look below and u will see what i mean. Please let me know if u need more information. Thanks for your help. Appreciate it.
Tue, 2010-01-19 10:58:27 PM
com.sleepycat.dbxml.XmlException: Uncaught exception from C++ API, errcode = INTERNAL_ERROR
at com.sleepycat.dbxml.dbxml_javaJNI.XmlQueryExpression_execute__SWIG_1(Native Method)
at com.sleepycat.dbxml.XmlQueryExpression.execute(XmlQueryExpression.java:85)
at epss.utilities.XQueryUtil.getQueryResultsByKeywords(XQueryUtil.java:166)
at epss.search.XmlContentByKeywords.getDocumentContentByKeywords(XmlContentByKeywords.java:123)
at com.epss.test.TestApp.main(TestApp.java:66)
The environment class...
package epss.core;
import java.io.File;
import java.io.FilenameFilter;
import java.io.IOException;
import com.sleepycat.db.DatabaseException;
import com.sleepycat.db.Environment;
import com.sleepycat.db.EnvironmentConfig;
import com.sleepycat.dbxml.XmlContainer;
import com.sleepycat.dbxml.XmlContainerConfig;
import com.sleepycat.dbxml.XmlManager;
import com.sleepycat.dbxml.XmlManagerConfig;
import epss.utilities.GlobalUtil;
* Class used to open and close Berkeley Database environment.
public class DatabaseEnvironment {
/** The db env_. */
private Environment dbEnv_ = null;
/** The mgr_. */
private XmlManager mgr_ = null;
/** The opened container. */
private XmlContainer openedContainer = null;
/** The new container. */
private XmlContainer newContainer = null;
/** The path2 db env_. */
private File path2DbEnv_ = null;
/** Whether we are creating or opening database environment. */
private int mode = -1;
/** Constants for mode opening or mode creation. */
private static final int OPEN_DB = 0, CREATE_DB = 1;
* Set the Mode (CREATE_DB = 1, OPEN_DB = 0).
* @param m
* the m
protected synchronized void setDatabaseMode(final int m) {
if (m == OPEN_DB || m == CREATE_DB)
mode = m;
* Gets the manager.
* @return the manager
protected synchronized XmlManager getManager() {
return mgr_;
* Gets the opened container.
* @return the opened container
protected synchronized XmlContainer getOpenedContainer() {
return openedContainer;
* Gets the new container.
* @return the new container
protected synchronized XmlContainer getNewContainer() {
return newContainer;
* Initialize database environment.
* @throws Exception
* the exception
protected synchronized void doDatabaseSetup(String container)
throws Exception {
switch (mode) {
case OPEN_DB:
// check database home dir exist
if (!(isPathToDbExist(new File(DataConstants.DB_HOME)))) {
WriteLog.logMessagesToFile(DataConstants.DB_FILE_MISSING);
cleanup();
throw new IOException(DataConstants.DB_FILE_MISSING);
} else {
// Configure database environment
configureDatabaseEnv();
// Configuration settings for an XmlContainer instance
XmlContainerConfig config = new XmlContainerConfig();
// DB shd open within a transaction
config.setTransactional(true);
// Opens a container, returning a handle to an XmlContainer obj
openedContainer = getManager().openContainer(container, config);
break;
case CREATE_DB:
// Set environment home
setDatabaseHome();
// Validate database home dir exist
if (isPathToDbExist(new File(DataConstants.DB_HOME))) {
// Configure database environment
configureDatabaseEnv();
// Configuration settings for an XmlContainer instance
XmlContainerConfig config = new XmlContainerConfig();
// Sets whether documents are validated
config.setAllowValidation(true);
// DB shd open within a transaction
config.setTransactional(true);
// The database container path
File file = new File(path2DbEnv_, container);
// Creates a container, returning a handle to
// an XmlContainer object
newContainer = getManager().createContainer(file.getPath(),
config);
newContainer.setAutoIndexing(true);
break;
default:
throw new IllegalStateException("mode value (" + mode
+ ") is invalid");
* Validate path2 db env.
* @param path2DbEnv
* the path2 db env
* @return true, if checks if is path to db env
private synchronized boolean isPathToDbExist(final File path2DbEnv) {
boolean returnValue = false;
if (!(path2DbEnv.isDirectory() || path2DbEnv.exists())) {
throw new IllegalArgumentException(DataConstants.DIR_ERROR
+ path2DbEnv.getAbsolutePath()
+ DataConstants.DOES_NOT_EXIST);
} else {
path2DbEnv_ = path2DbEnv;
// Test whether db home exist when mode is 0
if (path2DbEnv_.exists() && mode == OPEN_DB) {
// Test whether all db files exist
returnValue = true;
} else {
// Test whether db home exist when mode is 1
if (path2DbEnv_.exists() && mode == CREATE_DB) {
returnValue = true;
return returnValue;
* Set database environment home.
* @throws IOException
* Signals that an I/O exception has occurred.
private synchronized void setDatabaseHome() throws IOException {
// The base dir
File homeDir = new File(DataConstants.DB_HOME);
// If db home delete fails, throw io exception
if (!GlobalUtil.deleteDir(homeDir) && homeDir.exists()) {
WriteLog.logMessagesToFile(DataConstants.ERROR_MSG);
throw new IOException(DataConstants.ERROR_MSG);
} else {
// If delete is successful, recreate db home
final boolean success = homeDir.mkdir();
// if home dir creation is successful
if (success) {
// Construct file object
File logDir = new File(homeDir, DataConstants.LOG_DIR);
// File dbHome = new File(homeDir, DataConstants.DB_DIR);
// Create log file
boolean logCreated = logDir.mkdir();
// Create db home
// boolean dbHomeCreated = dbHome.mkdir();
if (logCreated) {
WriteLog.logMessagesToFile(homeDir.getAbsolutePath()
+ " successfully created");
} else {
WriteLog.logMessagesToFile(homeDir.getAbsolutePath()
+ " failed to create");
* Sets environment configuration and it's handlers.
* @throws Exception
* the exception
private synchronized void configureDatabaseEnv() throws Exception {
// Construct a new log file object
File logDir = new File(path2DbEnv_, DataConstants.LOG_DIR);
// The environment config
EnvironmentConfig envc = new EnvironmentConfig();
// estimate how much space to allocate
// for various lock-table data structures
envc.setMaxLockers(10000);
// estimate how much space to allocate
// for various lock-table data structures
envc.setMaxLocks(10000);
// estimate how much space to allocate
// for various lock-table data structures
envc.setMaxLockObjects(10000);
// automatically remove log files
// that are no longer needed.
envc.setLogAutoRemove(true);
// If environment does not exist create it
envc.setAllowCreate(true);
// For multiple threads or processes that are concurrently reading and
// writing to berkeley db xml
envc.setInitializeLocking(true);
// This is used for database recovery from application or system
// failures.
envc.setInitializeLogging(true);
// Provides an in-memory cache that can be shared by all threads and
// processes
envc.setInitializeCache(true);
// Provides atomicity for multiple database access operations.
envc.setTransactional(true);
// location of logging files.
envc.setLogDirectory(logDir);
// set the size of the shared memory buffer pool
envc.setCacheSize(500 * 1024 * 1024);
// turn on the mutexes
envc.setMaxMutexes(500000);
// show error messages by BDB XML library
envc.setErrorStream(System.err);
// File db_home = new File(path2DbEnv_, "db");
// Create a database environment
dbEnv_ = new Environment(path2DbEnv_, envc);
// Configure an XmlManager instance via its constructors
XmlManagerConfig mgrConf = new XmlManagerConfig();
mgrConf.setAllowExternalAccess(true);
mgrConf.setAllowAutoOpen(true);
// Create xml manager object
mgr_ = new XmlManager(dbEnv_, mgrConf);
mgr_.setDefaultContainerType(XmlContainer.NodeContainer);
* This method is used to close the database environment freeing any
* allocated resources that may have been held by it's handlers and closing
* any underlying subsystems.
* @throws DatabaseException
* the database exception
protected synchronized void cleanup() throws DatabaseException {
if (path2DbEnv_ != null) {
path2DbEnv_ = null;
if (newContainer != null) {
newContainer.delete();
newContainer = null;
if (openedContainer != null) {
openedContainer.delete();
openedContainer = null;
if (mgr_ != null) {
mgr_.delete();
mgr_ = null;
if (dbEnv_ != null) {
dbEnv_.close();
dbEnv_ = null;
// This is the keyword search class...
public final class XmlContentByKeywords extends DatabaseEnvironment {
public synchronized Document getDocumentContentByKeywords(String keywords)
throws Exception {
// Encapsulates the results of a query that has been executed.
XmlResults results = null;
// The manager
XmlManager manager = null;
// Run the logic
if (keywords != null) {
try {
// Flag to open db
final int OPEN_DB = 0;
// The keywords content
Document keywordsContent = null;
// Open db connection
try {
// Get database instance
setDatabaseMode(OPEN_DB);
// Open this container in db environment
doDatabaseSetup(DataConstants.CONTAINER);
} catch (Exception ex) {
// Create error node with error message
keywordsContent = Wrapper.createErrorDocument(ex
.getMessage());
// Return the error node doc
return keywordsContent;
// Manager instance
// final XmlManager manager = getManager();
manager = getManager();
// Transaction instance
// final XmlTransaction txn_ = getTxn();
// The map
Map<String, Document> map = null;
// The temp map
Map<String, Document> tempMap = null;
// Return the query results
results = XQueryUtil.getQueryResultsByKeywords(keywords, manager);
// use results here...
// close results when done
results.delete();
results = null;
manager.delete();
manager = null;
}
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