Uncaught Exception error 86: RIM messaging. Kill. Me. Now. :-)

My phone reports an uncaught exception error 86 several times a day. sometimes it reboots itself. Sometimes it says it's rebuilding the message list. Other times it just won't open email or SMS message lists at all.
I've scoured the forums, done multiple hard resets, updated the OS, downgraded the OS, upgraded it back up again and still no solution.
Aaaaarrgghh! :-)
Someone please help me!
Curve 8900 on AT&T in San Francisco. Running v5.0.0.1067.The only apps I use are Google Maps, Google Sync and eBay. There appears to be no pattern to when the problem happens: sometimes I literally pick the phone up to find it in the middle of a reboot.
If someone can't help me I may have to shoot myself. :-)

Hi
As you have found, such an issue is usually dealt with by reinstalling the OS. Did you completely wipe the BB and start from scratch with new OS and Desk Top Software? I kept re-installing the same OS not realising is what my particular copy of it that had the problem. So
In the guides it says to do a backup. Do this if you haven't already done so saving the file to a place and in a name that you can easily locate on computer.
I then uninstalled DTM and then deleted all other references to BB/Rim in Windows Explorer thus removing the OS for the BB from the computer in order to ensure that the version I would reinstall would be a brand new downloaded version.
Get the latest Desk Top Software
http://us.blackberry.com/apps-software/desktop/?CPID=OTC-DSKTPSW&cp=OTC-DSKTPSW
and install it on the computer.
Get the correct latest version of the OS
http://us.blackberry.com/support/downloads/download_sites.jsp
and save it to computer.
To erase all the data on your BlackBerry device, complete the following steps. This option is available with
BlackBerry Device Software 3.8 and later.
1. In the device Options, click Security.
If you are using BlackBerry Device Software 4.1, click Security Options > General Security.
2. Click the trackwheel and select Wipe Handheld.
3. Click Continue.
4. Type “blackberry”. All the data on the BlackBerry device is erased.
On some new versions of BlackBerry software, the menu navigation is slightly different.
1. Go to Options.
2. Select Security Options.
3. Select General Settings.
4. Click the Menu key.
5. Select Wipe Handheld.
6. Click Continue.
7. Type “blackberry”. All the data on the BlackBerry device is erased.
Launch the new Desk Top Software on the computer
1. Connect your device to your computer.
2. On the home screen of the BlackBerry® Desktop Software, click Update my device.
3. Do one of the following:
* To download an update, click Get update.
* To view other available versions of the BlackBerry Device Software, click View other versions. If applicable, click another version. Click Install.
Ensure the new OS is the one you prevously downloaded. When you get to the step of reinstalling apps, leave out the latest app/s or those you originally installed before the problem started. You can reinstall these one at a time once you are happy that device works.
Do not disconnect the device until the whole process is completed and the device has rebooted.
After 10 minutes reboot again by removing the battery whilst powered-on and leave it out for a couple of minutes.
Leave it again for 10 minutes. You should now have a fully functioning BB!
Blackberry Best Advice - Back-up weekly
If I have helped you please check the "Kudos" star on the right >>>>

Similar Messages

  • Uncaught Exception Error: Applicatio​n Net_rim_bb​_qm_peeer (192) not responding

    Hi All,
    Im getting this error message on my STORM 9520:
    Uncaught Exception Error: Application Net_rim_bb_qm_peeer (192) not responding process terminated.
    This happens whenever im using BBM, i have to do a battery pull all the time to prevent the unit from freezing and hanging.
    I've done OS install already using the latest SW platform for the STORM 9520 trying to fix this recurring problem, but after 3 tries of doing javaloader and sw install, the issue keeps on coming back.
    Do you think this is a HW problem already?
    Your inputs are appreciated!!!!
    -decoder101

    I don't think it's a hardware issue.
    What is the version of BlackBerry Messenger you're running?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Getting an "uncaught exception" error when trying to Scan a document via D-Link DPR-1260 print sever (worked in prior versions of Firefox)

    I'm using the interface (Firmware V1.24) on a D-Link DPR-1260 Print Server, connected to an Epson Printer/Scanner. When I hit the "Scan" button, I get an "uncaught exception" error. This firmware has been working for years (at least back to Firefox 3.x), but no longer works with Firefox V6.0

    Nothing really, but... The firmware runs in a web browser. It's been working fine for years and no longer works since I got the latest version of Firefox. It does, however, still work in IE (V9) so I do have a way to use my existing hardware.
    I tried D-Link and Google search for any information about this, but came up empty. I was hoping that there might be similar problems with other software with Firefox 6.0.2 and someone might have a work-around or there might be a patch coming soon. At the very least, someone associated with Firefox might be interested that they've apparently broken something that used to work.

  • [Urgent] Uncaught exception: Errors!

    Hello Blackberry Support!
    So I'm in a pretty bad situation at the moment. It seems as though my mothers Blackberry Torch 9810 is receiving quite a lot of errors. The phone was operational and at occasions, restarts itself (probably because the ram gets clogged up). However, this time the phone was stuck on the loading screen. I decided it was best to see if taking the battery out and in again would work but unfortunately it didn't. So I left it aside for a while incase it isn't frozen and loads up to the home screen but instead of that, Uncaught Exception Errors began popping up with a menu behind it which had a list of stock and third-party applications.
    Errors such as Uncaught exception: java.lang.nullpointerexception
    and
    Uncaught exception: ApplicationRegistry.getOrWaitFor (0x...) owner died Thread [Thread-...]
    keep occuring. 
    We're very reluctant at restoring the whole phone as we dont want any sort of data being deleted, especially photos and videos. 
    Any help will be greatly appreciated!

    Hi and Welcome to the Community!!
    There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
    Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
    Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    If it won't boot up cleanly, then you may need to try Safe Mode:
    KB17877 How to start a BlackBerry smartphone in safe mode
    There might be an updated code set from the carrier -- check them via this portal:
     http://na.blackberry.com/eng/support/downloads/download_sites.jsp
    The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
    Go to the home screen. Hold down the "alt" key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info. Alternative methods for bringing up the logs are in this KB:
    KB05349How to enable, access, and extract the event logs on a BlackBerry smartphone
    The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app. Still another method is to reload the BB OS cleanly, leaving some time between adding other apps onto the BB so as to be able to determine exactly which one is the cause.
    As for backing up your data, that requires the device to be running normally and not failing for one reason or another. If, for example, you can get it to run stable in Safe Mode, you might then be able to take a backup. But, please do realize that, like insurance, backups are neither a reactive nor an optional activity. The time to take a backup is when things are running fine, not after problems arise.
    Good luck and let us know!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Uncaught exception error when entering in "Messages"

    I have a client that uses a Blackberry World Edition (8830) and when he tries to go into Messages (by selecting the Messages icon) he gets this error message all the time: Uncaught Exception:java.lang.null.pointer
    I tried 2 kind of resets, alt+caps+del and tried removing the battery while the BB is on and same thing, I did a hard reset, which is wipe the BB and client left me a message this morning that he still gets the same error message.
    From my BES console (we synchronise with Domino servers on a Lotus Notes plattform) I see that he has the
    platform version 3.0.0.81
    Blackberry version: 4.2.2.196
    His blackberry ues a Bell Mobility service.
    Right now, the only other thing I can think of is to download the OS and reload it on the BB using Desktop Manager.
    Can anyone help me with this please.  I appreciate all the help.
    Robert Goupil
    BES administrator
    * Update -- my client activated his blackberry with the BES this morning and sent me a message that, after the activation, the problem seems to be resolved.  Now, is there anything different that can be done in case  this happens again, we have over 800 blackberry users and most of them have the 8830 model.
    Message Edited by robgou on 11-05-2008 10:56 AM
    Solved!
    Go to Solution.

    Hi,
    Your troubleshooting actions were right on the money, as far as I can see.
    HRT is the Host Routing Tables. It is entries sent from the Carrier.
    When you highlight the above entry and hit register now, it registers it with the wireless network. Updates the device details onto the rim relay and sends down carrier specific icons or applicants
    I believe the problem existed in a corrupt application on the users smartphone, by registering the phone, the application
    was refreshed. This is the first time I have seen that particular exception message get resolved without a device
    reload. (Just for reference I have read 133150 posts.)
    Thanks,
    Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Uncaught Exception Error with GMail on 8330

    Hi there,
    Just installed GMail application (part of the Google set of applications) after setting up my BB email as the GMail account which is not affected.  There were no problems downloading and installing the GMail app on my BlackBerry Curve 8330 and now I cannot access the GMail account app due to the following error message:
    Uncaught exception: net.rim.device.api.system.ControlledAccessException
    Any ideas why I have this error?
    What can be done to resolve this issue.  The BB mail account is fine, just the GMail app is the problem.
    Thanks for assistance...
    Lynn

    Hello again,
    I have hopefully solved the problem.  I read some other posts that mentioned a new software installation might be causing an issue.  I ended up removing Bing, the Curve restarted, GMail now works!
    Just in case someone has an issue.
    L.

  • Uncaught exception: Anyone seen this message? Any ideas?

    My Curve's Address book won't open -- I get this message:
    Uncaught exception:
    Application net_rim_bb_addressbook_app(143) is not responding; process terminated.
    Message Edited by lance_a_simon on 08-24-2008 06:19 PM
    Solved!
    Go to Solution.

    Usually this error is seen in a corrupted bookmark. Do you have any blank contacts?
    Try doing a batter reset poll the batter out with the device ON, leave out for about a minute, replace, and let the device reboot 1-3 min.
    See if problem returns,
    Please let me know!
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • SRM 5 Patching Price Check Uncaught Exception Error

    Hi Gurus
    We are in the process of applying patches to our SRM 550 system.  We are going from SP 13 to 15.
    Extended classic scenario linked to backend ERP
    We have a particular issue with the system producing short dumps.
    1. We create a SC using describe requirements.  Add two lines to the cart, one for goods e.g. furniture with a price, and one for delivery with a zero price.
    2. The SC is sent by WF to our operational purchasers. We do not use SOCO.
    3. An Operational Purchaser opens the cart for change and adds a valid supplier to the zero priced line.  Press Check button, hit return key, or refresh button.
    4. The system produces a short dump because of an uncaught exception and fails.
    ST22 error log shows us the following:-
    Error analysis
        An exception occurred which is explained in detail below.
        The exception, which is assigned to class 'CX_BBP_PD_ABORT', was not caught and
        therefore caused a runtime error.
        The reason for the exception is:
        Incorrect status in pricing
    Information on where terminated
        Termination occurred in the ABAP program "SAPLBBP_PDH" - in "BBP_PD_ABORT".
        The main program was "SAPLBBP_SC_UI_ITS ".
        In the source code you have the termination point in line 73
        of the (Include) program "LBBP_PDHU08".
    I can provide further ST22 log entries if this would help, but I wanted to keep my initial posting short.
    This only happens when a Describe requirements cart has a zero priced line, catalog items with zero price work OK.
    Zero priced lines are essential to our business process as goods may be supplied to us either with a zero price, or the price may not be determined at the time the order is raised e.g. Delivery charges.
    The issue has already been logged as high priority with OSS but we have no answer yet.
    We have no bespoke in this area.
    Our ABAP team have already debugged and determined that there is an error being returned by the SAP code.
    Has anyone else come across this issue or know of any SAP note that will fix this uncaught exception?
    We are now getting desperate as our go-live for this system is next week.
    Any suggestions would be much appreciated and suitable points will be awarded.
    Allen Brooks

    Issue resloved
    The pricing engine needed to be patched applied SAP note 880749

  • Uncaught exception error message

    Upon reboot the following error message appears: application registry. wait for timeout (Oxbfca09409ffe99e5)
    Once the alert message has cleared nothing is working correctly. The BB Platform is there to stay and won't let me exit it.

    Hello and welcme t the Frums!
    I found a couple of things that may help you.
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14630&sliceId=SAL_Pub...
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB14726&sliceId=SAL_Pub...
    Hpe this helps'!
    Nurse-Berry
    Follow NurseBerry08 on Twitter

  • UNCAUGHT EXCEPTION error while loading 2lis_11_vakon to OSD_C15 Infocube.

    Hello All,
    While loading data from 2lis_11_vakon to Infocube OSD_C15, we are getting ABAP dump:
    Runtime Errors         UNCAUGHT_EXCEPTION
    Exception              CX_RSR_X_MESSAGE
    The exception 'CX_RSR_X_MESSAGE' was raised, but it was not caught anywher
      along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program 'SAPLRRMS' has to be
    terminated.
    Data is loaded properly till PSA, but while loading it ahead, request remains yellow for long time and eventually becomes red with the dump ahead,
    We are currently on SAP BW - SAPKW70019
    If anyone has got same issue in past, let me know,
    Thanks in advance.
    Regards,
    Vipul.

    Hello,
    Do the following checks:
    1) Check whether you are dropping indexes before the load
    2) Check whether enough table space is available - you can use SM21 and see whether you get messages like this 'ORA-20000: Insufficient privileges#ORA-06512: at
    "SYS.DBMS_STATS", line 2150#ORA-06512: at "SYS.DBMS_STATS",
    line 14112#ORA-06512: at line 1'
    3) Check OSS Note 963760
    Regards,
    Shashank

  • OBJEC_OBJEC REF NOT FOUND,UNCAUGHT EXCEPTION ERRORS IN ABAP WEBDYNPRO

    Hi Folks,
    We ve been facing with a weird issue that while we were trying to access the (node in Objective setting and appraisals) configure performance management process ,getting an dump as
    Runtime Errors         UNCAUGHT_EXCEPTION
    Exception              CX_FPM_EXCEPTION
    Date and Time          01.10.2009 14:08:12
    Short text
    An exception occurred that was not caught.
    What happened?
    The exception 'CX_FPM_EXCEPTION' was raised, but it was not caught anywhere
    along
    the call hierarchy.
    Since exceptions represent error situations and this error was not
    adequately responded to, the running ABAP program
    'CL_FPM_MESSAGE_MANAGER========CP' has to be
    terminated.                                     
    Information on where terminated
    Termination occurred in the ABAP program "CL_FPM_MESSAGE_MANAGER========CP" -
    in "IF_FPM_MESSAGE_MANAGER~RAISE_T100_EXCEPTION".
    The main program was "SAPMHTTP ".
    In the source code you have the termination point in line 20
    of the (Include) program "CL_FPM_MESSAGE_MANAGER========CM00H".
    The termination is caused because exception "CX_FPM_EXCEPTION" occurred in
    procedure "IF_FPM_MESSAGE_MANAGER~RAISE_T100_EXCEPTION" "(METHOD)", but it was
    neither handled locally nor declared
    in the RAISING clause of its signature.
    The procedure is in program "CL_FPM_MESSAGE_MANAGER========CP "; its source
    code begins in line
    |    1 of the (Include program "CL_FPM_MESSAGE_MANAGER========CM00H ".
    HERE ANOTHER ERROR DUMP WE GET
    Runtime Errors         OBJECTS_OBJREF_NOT_ASSIGNED_NO
    Exception              CX_SY_REF_IS_INITIAL
    Date and Time          29.09.2009 21:33:39
    Short text
    Access via 'NULL' object reference not possible.
    What happened?
    Error in the ABAP Application Program
    The current ABAP program "/1BCWDY/ENNJ6GYA7WNKNW5ZMH3D==CP" had to be
    terminated because it has
    come across a statement that unfortunately cannot be executed.
    Information on where terminated
    Termination occurred in the ABAP program "/1BCWDY/ENNJ6GYA7WNKNW5ZMH3D==CP" -
    in "PREPARE_NAVIGATION".
    The main program was "SAPMHTTP ".
    In the source code you have the termination point in line 1859
    of the (Include) program "/1BCWDY/B_ENNJ8K41U5ETCV51ASVN".
    Termination occurred in a Web Dynpro application
    Web Dynpro Component          FPM_OIF_COMPONENT
    Web Dynpro Controller         CNR_VIEW
    The termination is caused because exception "CX_SY_REF_IS_INITIAL" occurred in
    procedure "PREPARE_NAVIGATION" "(METHOD)", but it was neither handled locally
    nor declared
    in the RAISING clause of its signature.
    The procedure is in program "/1BCWDY/ENNJ6GYA7WNKNW5ZMH3D==CP "; its source
    code begins in line
    |    1685 of the (Include program "/1BCWDY/B_ENNJ8K41U5ETCV51ASVN ".   
    Techies please through some light on the above eerors
    Regards

    Hello,
    Before using the Predefined Performance Management Process you have to generate a template using the IMG activity "Configure Template for Performance Management Process" under
    Personnel Management->Personnel Development->Objective Setting and Appraisals->Settings for Predefined Performance Management Process
    After that a process must be configured using the IMG activity "Edit Performance Management Process"
    Beefore generating a template and process, we highly recommend that you import all notes listed as related notes to sap note 1239426 since they all fix issues in the Predefined performance management.
    Check also the notes below, they helped fix similar dump for other customers.
    1284562 Columns missing when you generate a template
    1239426 Business function HCM_OSA_CI_1 (and related notes)
    1239427 Business function CA_HAP_CI_1
    1295544 Error when generating categories
    Hope this help
    Sarah

  • PB10 standard Tcode giving uncaught exception error

    Hi,
    i am facing problem while using Standard Tcode PB10.
    after entering all the details the Applicant Number should be automatically generated. but when i click option save and add data it give some runtime error on uncaught_exception
    exception:CX_HRPA_INVALID_PARAMETER
    can body help over this issue.
    regds

    Hi,
    before going to PB10 i did the following :
    1.) PB04 : Mainatined Interval Ranges
    2.) PE03
    PERSK-Applicant range
    created a node
    then went to PB10 for Initial Data entry.
    regds

  • Getting uncaught exception error when i start appworld. 'java.lang​.noclassde​ffounderro​r'

    my appworld has stopped working.  I recently installed shazam for free from BB. was using and exited then tried to find a scanner app.  now getting this error. have pulled battery. have reinstalled appworld. my phone is a storm 9530 running v5.0.0.419 (platform 4.2.0.179).  Any ideas for a solution?
    Also, believe i recently updated appworld (this morn).  Believe probem was already occuring last night.

    Has had exactly the same problem like you. Tried reinstalling app world more than 10 times, even with a complete wipe but it still keeps giving that message. I was hoping to reinstall the older version of appworld I formerly had, may be my OS version does not support the uphgrade. if possible, could you please send me that link to dowload and install that older version please-I have been looking for such I have not seen. you can send it to my pin <removed>.
    i'll appreciate that
    EDIT: Personal Information such as e-mail is prohibited for your security. Please review User Guidelines  under section "Be careful."

  • APP ERROR 523; UNCAUGHT EXCEPTION ERROR 18

    Can someone help? I've barely had this phone a year and I'm that's the error I'm receiving above. If you're wondering what kind of Curve it is, it's that black swanky one that's on this website. I'm pretty upset that TMOBILE is unable to fix this and they charged me over 300 for this phone as an upgrade from my old Curve. I've tried software updates on here but that doesn't seem to be working either. SOMEONE HELP!

    I get something like that but mine tends to be when its on charge and it normally says it wen I wake up cuz have fone on charge all night does it say reset on it? Mine does and iv only had the fone a year in november :/

  • Error: uncaught exception: [Exception... "'[JavaScript Error: "GTB_getBrowserAndWindowFromDocShell(b) is null" {file: "chrome://google-toolbar-lib/content/toolbar.js" line: 330}]' when calling method: [nsIFormFillController::attachToBrowser]" nsresult: "

    I am getting a line 1 error which I have provided in the troubleshooting box. I have a the newest verison of Java and the newest version of firefox. No addons will load, no toolbars will load, those being yahoo, Google.
    == This happened ==
    Every time Firefox opened
    == when I download 3.6.8, yahoo toolbar and google toolbar also dont load. These error are rolling error that happen every time I start firefox

    My Error:
    Error: uncaught exception: Error: <http://www.mayi.com> à³CPûÖ^' Proxy.InstallTrigger
    what's this?
    help~~~
    thanks.

Maybe you are looking for

  • How can I see a list of contacts on my PC?

    My step-son recently used the USB port on my PC to recharge his iPhone. Apparently it also synched because he now has my contacts on his iPhone. I DO NOT want his 350+ contacts on my iPhone. How can I see a list of what contacts would be loaded onto

  • White outlines on a non-vector image

    How do I create white outlines on a logo that is not a vector image?  It's actually a psd.

  • Assignment of filter to planning function in integrated planning

    Dear experts I am a bit new in Integrated planning and have a following conceptual question regarding filter object in IP In IP it seems that filter is a substitute object for planning package in BSP. I however do not see any possibility to assign fi

  • Adding page numbers to a numbers sheet?

    the subject says it all.... i am trying to add page numbers to a sheet that im working on and am stuck.... wish there was a "numbers for dummies".... ad

  • MacroMedia DreamWeaver MX error after error

    I'm Running MacroMedia MX and have just switched machines so I've reinstalled the program and brought over all my projects. How for some strange reason every time I go between pages I get the following messages while executing getCurrentValue in Addr