Uncaught Exception Error: Applicatio​n Net_rim_bb​_qm_peeer (192) not responding

Hi All,
Im getting this error message on my STORM 9520:
Uncaught Exception Error: Application Net_rim_bb_qm_peeer (192) not responding process terminated.
This happens whenever im using BBM, i have to do a battery pull all the time to prevent the unit from freezing and hanging.
I've done OS install already using the latest SW platform for the STORM 9520 trying to fix this recurring problem, but after 3 tries of doing javaloader and sw install, the issue keeps on coming back.
Do you think this is a HW problem already?
Your inputs are appreciated!!!!
-decoder101

I don't think it's a hardware issue.
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    <Header>
      <Product>Microsoft SQL Server Reporting Services Version 9.00.4060.00</Product>
      <Locale>en-US</Locale>
      <TimeZone>Eastern Daylight Time</TimeZone>
      <Path>F:\Program Files\Microsoft SQL Server\MSSQL.6\Reporting Services\LogFiles\ReportServer__07_28_2014_09_08_41.log</Path>
      <SystemName>MFLDDDBS04</SystemName>
      <OSName>Microsoft Windows NT 5.2.3790 Service Pack 2</OSName>
      <OSVersion>5.2.3790.131072</OSVersion>
    </Header>
    w3wp!webserver!1!7/28/2014-09:08:41:: i INFO: Reporting Web Server started
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing ConnectionType to '1'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing IsSchedulingService to 'True'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing IsNotificationService to 'True'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing IsEventService to 'True'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing PollingInterval to '10' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing WindowsServiceUseFileShareStorage to 'False'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing MemoryLimit to '60' percent as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing RecycleTime to '720' minute(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing MaximumMemoryLimit to '80' percent as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing MaxAppDomainUnloadTime to '30' minute(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing MaxQueueThreads to '0' thread(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:41:: i INFO: Initializing IsWebServiceEnabled to 'True'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing MaxActiveReqForOneUser to '20' requests(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing MaxScheduleWait to '5' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing DatabaseQueryTimeout to '120' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing ProcessRecycleOptions to '0'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing RunningRequestsScavengerCycle to '60' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing RunningRequestsDbCycle to '60' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing RunningRequestsAge to '30' second(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing CleanupCycleMinutes to '10' minute(s) as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing DailyCleanupMinuteOfDay to default value of '120' minutes since midnight because it was not specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing WatsonFlags to '1064'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing WatsonDumpOnExceptions to 'Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException'  as specified in Configuration
    file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing WatsonDumpExcludeIfContainsExceptions to 'System.Data.SqlClient.SqlException,System.Threading.ThreadAbortException'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing SecureConnectionLevel to '0'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing DisplayErrorLink to 'True'  as specified in Configuration file.
    w3wp!library!1!7/28/2014-09:08:42:: i INFO: Initializing WebServiceUseFileShareStorage to 'False'  as specified in Configuration file.
    w3wp!resourceutilities!1!7/28/2014-09:08:42:: i INFO: Reporting Services starting SKU: Enterprise
    w3wp!resourceutilities!1!7/28/2014-09:08:42:: i INFO: Evaluation copy: 0 days left
    w3wp!library!1!7/28/2014-09:08:42:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. See the report server log files for more information., CryptUnprotectData:
    Win32 error:13;
     Info: Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException: The report server has encountered a configuration error. See the report server log files for more information.
    w3wp!library!1!7/28/2014-09:08:42:: e ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.FailedToDecryptConfigInformationException: The encrypted value for the "LogonCred" configuration setting cannot be decrypted., ;
     Info: Microsoft.ReportingServices.Diagnostics.Utilities.FailedToDecryptConfigInformationException: The encrypted value for the "LogonCred" configuration setting cannot be decrypted. ---> Microsoft.ReportingServices.Diagnostics.Utilities.ServerConfigurationErrorException:
    The report server has encountered a configuration error. See the report server log files for more information.
       at Microsoft.ReportingServices.Diagnostics.DataProtectionLocal.UnprotectData(Byte[] data, Int32 dwFlags, Boolean transitoryData)
       at Microsoft.ReportingServices.Diagnostics.DataProtectionLocal.LocalUnprotectData(String data, Boolean transitoryData)
       at Microsoft.ReportingServices.Diagnostics.RSConfiguration.DecryptCatalogData(String encryptedData, String element)
       --- End of inner exception stack trace ---

    Hi Vivek,
    In Reporting Services, values for LogonUser, LogonDomain, and LogonCred are created when the report server connection is configured to use a domain account. As to the error that “The encrypted value for the "LogonCred" configuration setting cannot be decrypted”,
    we can know that it relates to the domain account for report server connection.
    To fix this issue, we can refer to the following steps:
    Log in to SQL Server Database Engine in SQL Server Management Studio.
    Under Security folder, give sufficient permissions for your domain account.
    Open your Reporting Services Configuration (go to Start -> All Programs -> Microsoft SQL Server 2005 -> Configuration Tools -> Reporting Services Configuration)
    Navigate to the Database Setup tab, select ‘Service Credentials’ as the Credentials Type, then type your domain account and password in there. Press Apply.
    Restart the Report Server services.
    Reference:
    http://social.msdn.microsoft.com/Forums/sqlserver/en-US/2d05b404-83aa-4fb2-bba6-52b587e890ec/sql-2005-rs-configuration-tool-encryption-key-error
    Hope this helps.
    Thanks,
    Katherine Xiong
    Katherine Xiong
    TechNet Community Support

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