Unclassified Documents in Knowledge Directory

Does anybody know what the unclassified documents folder is for? We are trying to organize our knowledge directory and can't find in the documentation what this system created folder is for.

I forgot something: I'm using EDK 5.02.

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Change the ACL of a document in Knowledge directory

Anyone has a working sample code to do that?
My code goes here: The document exists before it runs this code. But it doesn't seem to work.
DimmyObjectManager AsIObjectManager
DimmyACL AsIACL
DimmySecurity AsPlumtree.Remote.PRC.AccessLevel
Dimi AsInteger
myObjectManager = mSession.GetObjectManager(ObjectClass.Document)
myACL = myObjectManager.QueryACL(intDocID)
myACL.RemoveEntry(PRC.AccessLevel.ADMIN)
myACL.RemoveEntry(PRC.AccessLevel.EDIT)
myACL.RemoveEntry(PRC.AccessLevel.SELECT)
myACL.RemoveEntry(PRC.AccessLevel.READ)
'// Add edit permissions for only the uses that should be granted permission
'For i = 0 To GrantUsers().GetUpperBound
myACL.AddUserEntry(PT_ID, mySecurity.SELECT)
'Next
'// Commit the changes to the object
myObjectManager.UpdateACL(intDocID, myACL)

nevermind! I figured it out!! You just have to be in where all your documents are shown, hold the NAME (not the document it self, the name of the document) and if you hold it (tap it) for long enough, it will bring up the change document name screen.

URL Property of Knowledge Directory Web Document

I need to change a web link that was submitted to the Knowledge Directory with the Simple Submit. Old URL (http://www.mycompany.asp). New URL (http://www.mycompany.aspx)
I need to change the 'open document url' and it is not an editable field in the card properties. I tried changing the URL property and it didn't have any effect. The portal kept showing the same old document. When I deleted the property the Portal "freaked" out and bombed. I tried re-adding the URL property to the card and it continued "freaking" out and not working.
How is one supposed to update the URL for a card? It seems that this is not possible. As a test. Submit a Web Document using Simple Submit for http://www.espn.comand then change the URL property on the card to http://www.plumtree.com the portal continues to open http://www.espn.com:-((((

There table in portal database called 'ptcards'. Column named 'URL1' holds URLs of submited files.
Change urls then restart IIS on portal server.
Boris.

Property URL of Knowledge Directory Web Document

I need to change a web link that was submitted to the Knowledge Directory with the Simple Submit. Old URL (http://www.mycompany.asp). New URL (http://www.mycompany.aspx)
I need to change the 'open document url' and it is not an editable field in the card properties. I tried changing the URL property and it didn't have any effect. The portal kept showing the same old document. When I deleted the property the Portal "freaked" out and bombed. I tried re-adding the URL property to the card and it continued "freaking" out and not working.
How is one supposed to update the URL for a card? It seems that this is not possible. As a test. Submit a Web Document using Simple Submit for http://www.espn.comand then change the URL property on the card to http://www.plumtree.com the portal continues to open http://www.espn.com:-((((

There table in portal database called 'ptcards'. Column named 'URL1' holds URLs of submited files.
Change urls then restart IIS on portal server.
Boris.

Upgrading Knowledge Directory Documents from v5 to v6

Hey,
I am trying to migrate the knowledge directory from a v6 install to v6. The import process is successful but I am unable to launch any of the documents.
The cards appear in the KD, the files are in the ptupload folder.
When I try to launch the document I get the following:
"Directory Listing For /" with no files displayed.
It is running on Apache 5.0.28.
Does anybody have any ideas??
Any help would be grately appreciated.
Thanks in advance,
Anil

Check the dr.xml in your ptupload config settings(doc rep path till the Glue) also check the config settings for your ptdr (file paths for the ptupload in the dr-server.xml or something like that)
The paths should be correct. after anychanges and restarting apache, try uploading a doc and see if you can see the corresponding .ACT files probably your ptupload could still be pointing to old doc rep.

Maximum number of documents knowledge directory can handle

Hi,
I am wondering, what could be the maximum number of documents knowledge directory can handle in terms of indexing and search in WCI 10.0.3 release.
I tried to google and also browsed oracle documentation but didn’t get any clue about the number of taxonomy documents it can handle.
We have to develop a portlet which can perform a customized search (based on custom properties) on a taxonomy folder which would contain almost 2, 00, 000 documents.
Would it be possible in term of performance to manage this number of documents in WCI?
Regards,

Based on the wording of your post, I assume some degree of familiarity with WCI. Now, there are quite a few variables besides the raw number of documents when it comes to acceptable indexing and search performance. Your best options are: try it, or (if you have a support contract) go through support to get a good answer based on your intended production environment.

Error occurred while publishing the content item to the Knowledge Directory

We are receiving the following error upon publishing non-binary content items to the knowledge directory:
Error occurred while publishing the content item to the Knowledge Directory. Contact your portal administrator.
Ironically, in the KD, we call see all content items located in Publisher when we are in Edit mode -- even though they haven't been published to the KD yet. In Browse mode, we can't see any content items.
Has anyone see this error before? What could be the cause?
We are using ALUI 6.1.

Hi,
If you are seeing the documents in the Knowledge Directory and in edit mode, but not browse mode then check/try the following. What exactly were you doing when you got the error? Were you in Publisher or in the Knowledge Directory and running the Simple Submit task?:
1. Try to approve the documents in edit mode.
2. Go to the Administrative->Intrinsic Operations and run the following jobs.
--> Search Update 1
3. Make sure you have proper permissions on the folder in the Knowledge Directory and Publisher Folders.
4. Check the permissions on the Content Source for the Knowledge Directory
I need a little more information to get your better help.
tnx
James

How to get user name of user who uploaded to the Knowledge Directory?

Greetings,
How can I find out who uploaded a document to the Knowledge Directory?
My users want to know who uploaded the documents they are viewing in the KD. I hope there is some option other then creating "Related Experts" for each folder.
The Collab. Server displays the user who uploaded the documents.
Thanks in advance,Justin

May be you can try to use WHEN-CREATE-RECORD trigger.
Description
Fires when Oracle Forms creates a new record. For example, when the operator presses the [Insert] key, or navigates to the last record in a set while scrolling down, Oracle Forms fires this trigger. Definition Level form or block

Setting Approving content only to be seen in knowledge directory

Hi- We are trying to implement the workflow of the content server V6.1 to allow publishing content to the document directory. We have set up a workflow , with the initiator step and an approval and publishing step (2 steps ) If the user performs the publishing to directory from the information tab before approving the document, users can see the un-approved document in the knowledge directory.If the user performs the approve function, the workflow ends without the ability to publish, unless we will allow publishing on the first step. Is there a way to set up the flow to allow only approved content to be seen in the knowledge directory ?

Yes, this is likely to be an understood problem. Im guessing this is a cluster install (which is where the problem normally occurs) - in which case the .../SYS/... directory does not exist on the local server.
You need to go into System Administration --> System Configuration then into Knowledge Management --> Content Management.
In here go into Repository Managers - File System Repository. This is the /etc/ repository where all the images etc are stored. You need to complete correctly the Root directory which should be somthing like:
//<cluster share>/<share directory>/<SID>/SYS/global/config/cm/etc
and because its a cluster it MUST be read only. If its not a cluster install then please let the forum know and we can consider other possible solutions. Oh, and dont forget that the portal nodes must be restarted for the change to take effect.
Thanks.
Haydn

Viewing group members in Community Knowledge Directory

Does anyone happent o know the permissions requried to allow users to view the members of Groups listed in the members folder of a Community Knowledge Directory?
This ability is currently only available to members of the Administrators group but we'd like other community members to be able to list the individuals belonging to a group membership as listed in the Community KD. All users can view the list of group memberships but the groups are only hyperlinked enabled for members of the portal Administrators group
thanks

In its current form, the Search: This Communityfunctionality isn't very conducive to our needs. Along the same lines as Jeffrey, we'd like to be able to limit the types of objects the community searches return. (For info on what objects are returned by community search, check out this KB article: http://portal.plumtree.com/portal/server.pt/gateway/PTARGS_0_282292_575916_0_0_18/items_returned_by_community_search.htm)We'd like to return only documents and document folders manually added by the community owner to the Community Knowledge Directory and exclude users and communities and other types of objects from the Search: This Community results. I'm also hoping there's some kind of config file that sets which types of objects to return or turns certain portions of the Community KD on or off. Plumtree, can you provide info?
Regards,SarahCox Enterprises

Storing links to WMV in Knowledge Directory...Possible to not parse?

When i add a wmv to the knowledge directory, the portal attempts to parse the video (supposedly for the search index).
My WMV video is 160MB, and I get: Extended Error Message: Exception of type System.OutOfMemoryException was thrown.
Can't i juat add it as a card to the KD without the portal trying to download it first?

now its coming back to me...
So i wanted WMV videos to have their own icon, so i created a content type called Windows Media Video File which uses the Document Accessor "File Accessor"
Then in the content type map i have
File Type: *.wmv -> Windows Media Video File
MIME Type: video/x-ms-wmv -> Windows Media Video File
Is there a way I can keep my custom WMV icon on my videos and still categorize them as non-indexed format?

Linking Knowledge Directory to Oracle UCM

I have my Portal running in ALUI. I need to create a Knowledgebase – possibly external as this needs to be accessed by applications other than the portal as well – but I need to search/browse through this from the portal. The Search UI / inputs will be based on pre-determined properties of the documents / files in the Knowledgebase.
If I use Oracle UCM to create and manage this repository, could I use the ALUI's Knowledge Directory to point to these documents/content? The properties of the files defined in UCM should be fetched by the KD and used to build the KD Search and Browse interfaces.
If I already have the license for UCM, is this possible to do and a good way of doing it; or are there better options?

Oracle says in their 11g version roadmap that UCM will be more integrated to WCI. Even now, there is a content portlet suite provided in UCM which can be consumed in WCI via WSRP and this is officially supported by Oracle. (There are many other ways possible too as UCM is designed to integrate with portals)
Also I have read that there were several integration implemetations done between these two even years back when they were still in the Stellent and Plumtree avatars.
<Please verify this...! :)> Definitely UCM is going to strenghten WCI but then I guess the commercially, this is going to be very expensive. Unlike WebLogic portal, WCI is not going to be offered stand-alone anymore and you need to get it along with the complete WebCenter suite. that Plus UCM cost.. hmmmm..
Edited by: user3007 on 08-Apr-2009 12:19

PRC - Knowledge Directory - createRemoteDocument - 'Object Not Found'

I can connect to the Knowledge Directory (verified in that I can walk the folder structure etc... )
I can upload files to the document repository (verified in that when I upload the file via PRC I return the new folder and file name and can go to the new physical file, rename it and open it)
But when I try to make a card for that file within the KD, by way of createRemoteDocument(x,y,z) I get the following error:
<pre>
com.plumtree.remote.prc.PortalException: null; nested exception is:
java.rmi.RemoteException: -2147205120 - Error in function PTBaseObjectManager.Open (nObjectID == 214, bLockInitially == false): -2147205120 - Object not found.
at com.plumtree.remote.prc.DocumentWrapper.save(DocumentWrapper.java:84)
</pre>
Thoughts?
Any assistance would be greatly appreciated.
Thanks,
-Mel

Hi mdkelly, Sorry for such a late reply (due to credential issues).
I am using Windows task scheduler to schedule the task. I am given the administrator access to the server (Windows Server 2012). So I think I set to run the script under system account.
My apologies for asking this, am I missing something while scheduling the script through task scheduler? how to check if the scheduled task is running under who's credentials? How to pass my (admin) credentials, so that the script execution won't face
a problem? Any suggestion on the above questions will be helpful. (I tried to search on net for the questions but didn't get any conclusive answers)
Thanks in advance.

Metadata and knowledge directory

Does anyone know of a good way to capture extra metadata for documents that are uploaded to the knowledge directory? What we're looking for is a way for users to enter additional properties besides name and description - author, date published, language, etc. We have been using a product that we bought from a vendor but there are some issues, mainly its interacion with search.
So, any ideas on how much customization would be required, or does anyone know of existing solutions? Thanks.

I have done this with crawlers for MS Office documents and PDF's which have custom properties by defining additional property types and attaching them to document types or in the global document type property. The same should work with document upload as well.

Content Items and the Knowledge Directory - 3 questions

1) Does anyone know of a way to set the default KD folder where all items in a Content folder should publish?
2) Is there some code I can put in the data entry template to force any content item published to automatically publish in the default KD directory I specify?
3) And on previously published Content items, is there a way to publish all items in the articles folder en mass to a specified KD folder without going to each one and selecting "publish to directory"?

Hi,
If you are seeing the documents in the Knowledge Directory and in edit mode, but not browse mode then check/try the following. What exactly were you doing when you got the error? Were you in Publisher or in the Knowledge Directory and running the Simple Submit task?:
1. Try to approve the documents in edit mode.
2. Go to the Administrative->Intrinsic Operations and run the following jobs.
--> Search Update 1
3. Make sure you have proper permissions on the folder in the Knowledge Directory and Publisher Folders.
4. Check the permissions on the Content Source for the Knowledge Directory
I need a little more information to get your better help.
tnx
James

Unclassified Documents in Knowledge Directory

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