Undefined data download after viewing PDF's
Hi, and thanks in advance for any assistance. Everytime I view a PDF doc, in or outside a browser, a stream of download data begins and is unstoppable. In order to stop it I have to disconnect from my ISP and reboot my computer. This happens whether the PDF is downloaded or opened from my computer. Becoming very frustrating, specially considering that I am paying downloads by the MB. Adobe Reader 9.
Thank you
Elliot,
Your post actually linked to an article which explained the terminal command. I posted moments after you posted, and your post was not displayed, nor did it have any influence on my post. I am a slow typist.
It appears to me as if one is an "off" command and one is an "on" command
defaults write com.apple.Safari WebKitOmitPDFSupport -bool NO
defaults write com.apple.Safari WebKitOmitPDFSupport -bool YES
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Can someone help me with my Safari/PDF problem? When I click to download a PDF file the file opens in a new Safari window. After viewing it, when I close that window and return to the original window, the scroll bar is missing. I then close Safari and get the following crash report:
Date/Time: 2009-03-06 12:00:07.243 -0800
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [66]
Version: 3.2.1 (4525.27.1)
Build Version: 1
Project Name: WebBrowser
Source Version: 45252701
PID: 253
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x0c280293
Thread 0 Crashed:
0 com.adobe.acrobat.pdfviewer 0x07efcfec dyldstub_pthread_keycreate + 132997704
1 com.adobe.acrobat.pdfviewer 0x07ef7710 dyldstub_pthread_keycreate + 132974956
2 com.adobe.acrobat.pdfviewer 0x07f01e60 dyldstub_pthread_keycreate + 133017788
3 com.adobe.acrobat.pdfviewer 0x07f0218c NP_Shutdown + 20
4 com.apple.WebKit 0x0043a520 -[WebNetscapePluginPackage(Internal) _unloadWithShutdown:] + 96
5 com.apple.WebKit 0x0043a4a8 -[WebNetscapePluginPackage wasRemovedFromPluginDatabase:] + 104
6 com.apple.WebKit 0x0043a2a0 -[WebPluginDatabase(Internal) _removePlugin:] + 256
7 com.apple.WebKit 0x0043a160 -[WebPluginDatabase close] + 80
8 com.apple.Safari 0x0003ad80 0x1000 + 236928
9 com.apple.Safari 0x0003a824 0x1000 + 235556
10 com.apple.Safari 0x0003a6c0 0x1000 + 235200
11 com.apple.Safari 0x0003a5dc 0x1000 + 234972
12 com.apple.Safari 0x000cb148 0x1000 + 827720
13 com.apple.Foundation 0x90b04e1c nsnotecallback + 180
14 com.apple.CoreFoundation 0x9f4eeec0 __CFXNotificationPost + 368
15 com.apple.CoreFoundation 0x9f4e6f20 _CFXNotificationPostNotification + 684
16 com.apple.Foundation 0x90aef224 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
17 com.apple.AppKit 0x925b10e4 -[NSWindow _close] + 100
18 com.apple.AppKit 0x925b1048 -[NSWindow close] + 36
19 com.apple.Safari 0x00039f0c 0x1000 + 233228
20 com.apple.Safari 0x00039e78 0x1000 + 233080
21 com.apple.Foundation 0x90b0c92c -[NSArray makeObjectsPerformSelector:withObject:] + 264
22 com.apple.AppKit 0x925b4054 -[NSApplication _deallocHardCore:] + 204
23 com.apple.AppKit 0x925b2c1c -[NSApplication terminate:] + 520
24 com.apple.AppKit 0x925b08b4 -[NSApplication sendAction:to:from:] + 108
25 com.apple.Safari 0x0002c1e4 0x1000 + 176612
26 com.apple.AppKit 0x9260b094 -[NSMenu performActionForItemAtIndex:] + 392
27 com.apple.AppKit 0x9260ae18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
28 com.apple.AppKit 0x92512150 _NSHandleCarbonMenuEvent + 372
29 com.apple.AppKit 0x9250fab4 _DPSNextEvent + 1280
30 com.apple.AppKit 0x9250f3f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
31 com.apple.Safari 0x00007f20 0x1000 + 28448
32 com.apple.AppKit 0x9250b93c -[NSApplication run] + 472
33 com.apple.AppKit 0x925fc458 NSApplicationMain + 452
34 com.apple.Safari 0x000b779c 0x1000 + 747420
35 com.apple.Safari 0x000b74a0 0x1000 + 746656
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.WebCore 0x0104dee0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x0100a6a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c79ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c72b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x90b2db7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c79ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c72b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x90b2ca3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x9f4da240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 ...ple.CoreServices.CarbonCore 0x90419d74 SwitchContexts + 96
3 ...ple.CoreServices.CarbonCore 0x9040f9dc YieldToThread + 372
4 ...ple.CoreServices.CarbonCore 0x90419cbc SetThreadState + 192
5 ...ple.CoreServices.CarbonCore 0x90419bd8 SetThreadStateEndCritical + 144
6 com.adobe.AcrobatPlugin.eBook 0x2bac4aec main + 5780
7 com.adobe.AcrobatPlugin.eBook 0x2bac4a2c main + 5588
8 com.adobe.AcrobatPlugin.eBook 0x2bac4994 main + 5436
9 com.adobe.AcrobatPlugin.eBook 0x2bac4928 main + 5328
10 com.adobe.AcrobatPlugin.eBook 0x2bac48ac main + 5204
11 ...ple.CoreServices.CarbonCore 0x90419e18 InvokeThreadEntryUPP + 24
12 ...ple.CoreServices.CarbonCore 0x90419a38 CooperativeThread + 220
13 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001810 pthreadmutexlock + 472
2 com.apple.Foundation 0x90aeadcc -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x07ef94b0 dyldstub_pthread_keycreate + 132982540
4 com.adobe.acrobat.pdfviewer 0x07efacf0 dyldstub_pthread_keycreate + 132988748
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001810 pthreadmutexlock + 472
2 com.apple.Foundation 0x90aeadcc -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x07ef94b0 dyldstub_pthread_keycreate + 132982540
4 com.adobe.acrobat.pdfviewer 0x07efacf0 dyldstub_pthread_keycreate + 132988748
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001810 pthreadmutexlock + 472
2 com.apple.Foundation 0x90aeadcc -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x07ef94b0 dyldstub_pthread_keycreate + 132982540
4 com.adobe.acrobat.pdfviewer 0x07efacf0 dyldstub_pthread_keycreate + 132988748
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001810 pthreadmutexlock + 472
2 com.apple.Foundation 0x90aeadcc -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x07ef94b0 dyldstub_pthread_keycreate + 132982540
4 com.adobe.acrobat.pdfviewer 0x07efacf0 dyldstub_pthread_keycreate + 132988748
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90001810 pthreadmutexlock + 472
2 com.apple.Foundation 0x90aeadcc -[NSLock lock] + 28
3 com.adobe.acrobat.pdfviewer 0x07ef94b0 dyldstub_pthread_keycreate + 132982540
4 com.adobe.acrobat.pdfviewer 0x07efacf0 dyldstub_pthread_keycreate + 132988748
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c79ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c72b0 CFRunLoopRunSpecific + 268
4 com.apple.audio.CoreAudio 0x91458524 HALRunLoop::OwnThread(void*) + 264
5 com.apple.audio.CoreAudio 0x914582c4 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000007efcfec srr1: 0x000000000200f030 vrsave: 0x00000000fff00000
cr: 0x44044242 xer: 0x0000000020000007 lr: 0x0000000007ef7710 ctr: 0x000000009000af40
r0: 0x0000000007ef7710 r1: 0x00000000bfffd410 r2: 0x0000000007f276c8 r3: 0x0000000001bdd6e0
r4: 0x0000000000000003 r5: 0x0000000000000030 r6: 0x000000000000002c r7: 0x0000000000000e03
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000090072e18 r11: 0x00000000a0006a28
r12: 0x000000009000af40 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000005776000 r19: 0x0000000001bbf0c0
r20: 0x00000000a250d304 r21: 0x00000000004da1a0 r22: 0x00000000004da1a0 r23: 0x00000000004ca1a0
r24: 0x00000000004da1a0 r25: 0x00000000004da1a0 r26: 0x00000000004da1a0 r27: 0x0000000001b11b10
r28: 0x0000000001bdd6e0 r29: 0x000000000c28024b r30: 0x0000000000000001 r31: 0x0000000000000000
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Model: PowerMac4,2, BootROM 4.3.4f2, 1 processors, PowerPC G4 (2.1), 800 MHz, 512 MB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J12, 256 MB, SDRAM, PC133-333
Memory Module: DIMM1/J13, 256 MB, SDRAM, PC133-333
Modem: Dash2, UCJ, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: Maxtor 4D060H3, 55.9 GB
Parallel ATA Device: PIONEER DVD-RW DVR-104
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: iMic USB audio system, Griffin Technology, Inc, Up to 12 Mb/sec, 100 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Thanks for your time and assistance.As hpr3 says, if you just want to view the pdf in Safari it can display them natively.
If you wanted to continue using Adobe, then Adobe Acrobat 7 isn't compatible with Safari 3+. Download Adobe Reader 9 and use that instead. -
When attempting to download a PDF, (detailed bill description) the download appears in the OS X download folder. When attempting to click on that file, a warning comes up that the file is empty.
When I switch browsers and navigate to the same page, (Chrome), the document downloads and I'm able to view the document.
I updated the browser to version 33.1, but that didn't help.Do you have parental controls enabled on your computer or have other security software that might interfere?
-
After viewing pdfs and exiting, Firefox hangs and thrashes to disk
I'm using v3.6.13 on Windows XP64. When I have opened pdf files using Acrobat within the browser window and then close Firefox, firefox.exe remains in Task Manager and (loudly and annoyingly) thrashes to disk for many minutes. The only way to stop the disk access is to kill the firefox.exe process. This is easy to duplicate - Firefox closes normally (albeit with the delay others have noticed) if I have not viewed any pdf files, but hangs on exit regularly after pdfs have been opened.
Here is the new troubleshooting information, if it helps.
Application Basics
Name: Firefox
Version: 24.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:24.0) Gecko/20100101 Firefox/24.0
Extensions
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.startup.homepage_override.buildID: 20130910160258
browser.startup.homepage_override.mstone: 24.0
extensions.lastAppVersion: 24.0
gfx.blacklist.webgl.msaa: 4
network.cookie.prefsMigrated: true
plugin.importedState: true
plugin.state.silverlight: 0
privacy.sanitize.migrateFx3Prefs: true
Graphics
Device ID: 0x 655
GPU Accelerated Windows: 1/1 OpenGL
Vendor ID: 0x10de
WebGL Renderer: NVIDIA Corporation -- NVIDIA GeForce GT 120 OpenGL Engine
windowLayerManagerRemote: false
AzureCanvasBackend: quartz
AzureContentBackend: none
AzureFallbackCanvasBackend: none
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10
Version in use: 4.10
NSS
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSMIME
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSSSL
Expected minimum version: 3.15.1 Basic ECC
Version in use: 3.15.1 Basic ECC
NSSUTIL
Expected minimum version: 3.15.1
Version in use: 3.15.1 -
I have uploaded numerous PDFs to my site, using the hyperlink-to-file option in the inspector. On the published site (published to MobileMe), some of the PDFs download when their links are clicked, and others simply open in the browser. Is there a way to choose which happens? I would like the files to download automatically.
Welcome to the Apple Discussions. Generally if the pdf is zipped and then linked to it will download without opening in the browser. If you link to an unzipped pdf file it will open in the browser (if the browser has the capability of displaying a pdf file) and then can be downloaded from that window.
I have an unzipped and a zipped pdf file linked to in this demo page.
Happy New Year -
I keep getting this message after the download: "Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser."
I am not getting anything about accepting the EULA. GRRR!! Please help!!! I need to use this program.!!!
I don't understand how to do this.??Mac HD/Applications
Double click the Adobe Reader App
Accept the agreement
Relaunch Safari -
Problem viewing pdf in print mode
I am able to download and view pdf files, but when I go to print them I sometimes get a file that looks like the correct pdf file but there is no text in the file. It has the formatting correct, but the text is absent.
I am using Mac OS 10.6.8, Firefox 15.0, and Adobe reader 10.4.1
This problem also occurs with Safari.
Thanks,
MarkMichael,
Thanks for the response but downloading and then opening with Reader produces the same result, a formatted form without text.
Mark -
Unable to install reader/view PDF files
Hi all,
Here's another wierd one... suddenly, I cannot download or view PDF files in Safari. I have attempted to download acrobat reader for a re-install, but neither safari nor firefox will download the complete file. Adobe says the file is 21 megs, but when downloaded (takes 3 seconds!!) file size shows 409 Kb everytime I try it. When I click the .dmg I get a message that says "unable to open file... unsupported file type" or similar statement. Any idea what might be happening here? I'm running 10.4.8 and everything used to work fine, although I hated Acrobat because it took 30 seconds to load!!!
Thanks for your input.Hi all,
Here's another wierd one... suddenly, I cannot
download or view PDF files in Safari. I have
attempted to download acrobat reader for a
re-install, but neither safari nor firefox will
download the complete file. Adobe says the file is 21
megs, but when downloaded (takes 3 seconds!!) file
size shows 409 Kb everytime I try it. When I click
the .dmg I get a message that says "unable to open
file... unsupported file type" or similar statement.
Any idea what might be happening here? I'm running
10.4.8 and everything used to work fine, although I
hated Acrobat because it took 30 seconds to load!!!
Thanks for your input.
Correction... downloaded Reader file is actually a folder named "DownloadReader.pkg" and double-clicking on it causes the message "File could not be opened because the specified format is not supported"
Thanks -
I can't view PDF files in firefox anymore.
== This happened ==
Every time Firefox opened
== after updating firefoxSee:
http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
<u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
<u>'''Update Java'''</u>: your ver. 1.6.0; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
(~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
''(Windows users: Do the manual update; very easy.)''
~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
Do the update with Firefox closed. -
Does anyone have a solution for this???
"I cannot view pdf files on Safari, instead they download and open in viewer. How do I change this?"Back up all data. Please read this whole message before doing anything, so you'll know what to expect.
Open Safari's preferences dialog and make notes of everything you would need to recreate the basic settings, such as your home page. That includes the settings of Safari extensions, if any are installed.
Triple-click the line below to select it, then copy the selected text to the Clipboard (command-C):
~/Library/Preferences/com.apple.Safari.plist
Quit Safari. In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste (command-V) into the box that opens and press return. A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open.
Launch Safari. Its settings will have reverted to what they were they first time you launched it. Your bookmarks, history, and AutoFill data will be preserved.
Test. If Safari now works as expected, recreate its settings and delete the file you moved to the Desktop. Otherwise, quit Safari again and put the file you moved back where it was, overwriting the newer one created in its place. Post your results. -
Can't view pdf files using safari after upgrading 10.5.8 to 10.6.5
I noticed that right after I upgraded from Leopard 10.5.8 to Snow Leopard 10.6.5, I no longer could view any pdf's I would click on unless I used "control click" option to download the file/pdf. Before upgrading all I had to do was click on a pdf link and it opened up automatically in a new window. Now all I get a black screen unless I "control click"
I am thankful that I saw in the discussion area that I at least have a way to view it but do not understand why upgrading to 10.6.5 changed the way I use to be able to open/view pdf files.
ThanksHi keyag
I suspect you've an adobe pdf viewer plugin that requires safari to run in 32 bit mode. Either remove it from HD/Library/Internet Plug-Ins/ & restart Safari; or select Safari in Applications, do a File-Get Info - and check the 32 bit box, again restarting Safari.
... do not understand why upgrading to 10.6.5 changed ...
probably because 10.6.x runs Safari as a 64 bit process by default, and the plugin won't work that way. Maybe there's an update for it (assuming the plugin guess is correct ) -
Can not view PDF's after upgrading to FF 4.0.
Using FF3.6 I downloaded an Add-On that allowed me to view .pdf's directly in the browser. Now having upgraded {?} to FF4.0 I can not view automaticaly, nor are these Add-On's available for 4.0.
What do I do?* You can see the permissions for the domain in the current tab in Tools > Page Info > Permissions
* You can check the exceptions in Tools > Options > Content: Load Images > Exceptions
* You can check the Tools > Page Info > Media tab for blocked images (scroll through all the images)
There are also extensions (Tools > Add-ons > Extensions) that can block images.
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