Under "my iPhone" and then the tab "on this iPhone" my songs are all synced, but a second copy of each song is underneath with a loading circle next to them. What is the problem and how do I fix it?

This is what it looks like. They are like this on iTunes under the category "on this iPhone" but they aren't doubled on my iPhone (I'm assuming that's because they are "loading"). Another thing to point out is that the songs aren't actually loading.. so confused and frustrated because I like my phone and iTunes to be organized and neat.

Hi elliezzz,
If you are having issues with your iPhone not being recognized by iTunes, you may find the following article helpful:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
- Brenden

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I recently bought a new laptop, installed iTunes and imported my library during a sync with my iPhone. Now I've noticed that any tracks that were ripped into my library from a CD won't play on my iPhone. They're visible but with a red circle next to them.

I recently bought a new laptop, installed iTunes and imported my library during a sync with my iPhone. Now I've noticed that any tracks that were ripped into my library from a CD won't play on my iPhone. They're visible but with a red circle next to them.

Hi, BartleyBauer.
If the media that you are attempting to sync plays in iTunes, try removing the preference to sync music as this remove the media from the device. Once this is done, try syncing the media again.
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12313
Cheers,
Jason H.

The album artwork on my iPod Classic is all mixed up. Wrong artwork on each song..

Why does the album artwork on my iPod Classic get all mixed up wheres it is correct in the library. Please help

Hello Derick,
This usually happens as the result of a corrupt iPod artwork cache. The only way to correct this is to restore your iPod to factory settings via iTunes. Doing so will rebuild your iPod's artwork cache. Not exactly sure as to how or why the corruption happened to begin with.
B-rock

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I signed up for itunes match last weekend, and went through the long process of matching and uploading songs. It finally finished today, specifically saying that my library is available in the cloud. But I can't access any of my library on my iPhone, even with itunes match turned on. Since itunes match is fairly new I haven't come across anything that would help. If someone out there could help I'd really appreciate it. Thanks.

OK, anything that says "ineligible" or "error" is NOT in the cloud. Itunes match may have told you that the matching process was complete, but all it was telling you was that the SESSION was complete. Only items with a "matched" or "uploaded" icon next to them are in the cloud. So this is your real problem. Your iPhone is telling you the truth.
It's clear you have some reading to do, followed by some work to on your iTunes library, but all is not lost. you can make copies of most ineligible songs within iTunes, re-run Match and get the eligible copies into the cloud. I could walk you through it, but Apple's been good enough to provide support documents, which I'll link you to at the bottom of this message.
The most important thing you need to do first, is to figure out what kind of files you have that are ineligible. Keep in mind that iTunes Match only accepts music, not audiobooks, not music videos (except those purchased through the iTunes store), so some things in your iTunes library aren't going to work no matter what. If you have any Digital Rights Management (DRM) protected tracks, those will work, provided the computer you are using for iTunes Match is authorized to play them. Usually the tracks that people find are ineligible are low bitrate MP3s - songs they didn't purchase through iTunes. Some other music file types also are ineligible.
In both cases, the solution is to highlight those songs, go to the Advanced menu in iTUnes and select "Make AAC version." What I do is let it make the copies, then without clicking anywhere in iTunes I hit the delete key. This will delete the originals, but leave the new copies. You can opt to just have them removed from your library, so they simply will no longer show up in iTunes (preferable until you are sure the copies are ok))
That's the short story. Here's a link to the support documents.
https://discussions.apple.com/thread/3619849

I start to open an app and it opens and starts to load then flashes back to the home screen this is doing it on all games but not the mail.

I start to open an app and it opens and starts to load then flashes back to the home screen (desk top)

Hello jerrysgirl777
For issues with apps closing on you at start up, try closing the app from multitasking, restarting your device, checking for updates or just deleting the app and downloading it again. Check out the article blow for more information.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/TS1702
Regards,
-Norm G.

I purchased two more tones but not on my phone. when I opened my phone in itunes on computer they show under tones but they won't play. they are faded gray with a dotted circle next to them. How do I get them to be black like my other tones and play

I also have 3
songs that are faded gray to that won't play

I downloaded one of the file explorer programs (iFunbox in my case) for my PC and deleted everything out of the "Purchases" folder on the phone's "Raw File System". After a couple of syncs with iTunes everything was back to normal. It appears that something was screwed up on the iPhone side that iTunes couldn't sort out. I don't think anything could sync from iTunes to the phone, not just the greyed out items.
This is why resetting and restoring the iPhone also works for a lot of people. It's overkill though, deletes your app data, and just wastes your time setting everything back up after the restore. Better to use the surgical approach of a file system explorer program on your PC to fix what appears to be a mundane data corruption issue.

TS1424 Some of the songs I downloaded on one album play for only 20 or so seconds. Most of the songs are all there, but about a third only play the very beginning.

Some of the songs I downloaded do not play fully. The first 20 or so seconds play, but then it goes to the next song.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copy from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find a download link for your track there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2

Why after upgrading to the new os do some songs in the Ipod library have a dashed circle next to them.

After upgrading to the new os some songs in my library will not sync to my Ipod. I can see them on my computer in the Ipod library with a dashed circle next to them. How do I get them to play on my Ipod. They are songs from store bought CD's in my Itunes library that will play on my computer in Itunes. They do not appear on my Ipod. I can see them when the Ipod is connected to the computer in the Ipod library. I reset the Ipod by holding the home & power button, I went into general settings and reset the device. I synced again but still no songs.

I have the same problem even from iTunes bought music it appears with dashed grey circle beside the ones that I have recently added to my iPod by downloading them from the iPod itself. I honestly think it has to do with the 7.0.3 update that they have recently released. It may have solved other problems but it has created more problems along the way.
Hopefully there will be a solution soon, if anyone has news or solutions please post thankyou
At least now I know I'm not the only one with the same kinda problem

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Hi
Thanks but I have tried doing the above - when I said 7 times I was modest, its more like 15 times.
And I am referring to the 5.1 software update. I dont have wifi so I guess I will have to try that seeing that my husband also has the same problem - he has also tried downloading several times. It always times out en says that the connection is lost but yet there are always an internet connection and a decent signal once it stopped. Think it said error 32052 or something!
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Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4463 I purchased Aperture then it installed and the download bar has been about halfway for more than 8 hours. What's the problem? How can i fix?

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http://support.apple.com/kb/HT4485

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Great clue Lukas...
One way to test is to Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, Test for problem in Safe Mode...
PS. Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive
Reboot, test again.
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Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
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Release the Buttons...

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Hi TakesTwo2Tango,
Thanks for using Apple Support Communities. It sounds like you should definitely be seeing a plus sign after tapping Edit, so I would try a couple relatively easy things (closing the Music app, resetting the iPhone):
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Under "my iPhone" and then the tab "on this iPhone" my songs are all synced, but a second copy of each song is underneath with a loading circle next to them. What is the problem and how do I fix it?

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