Under support I was told to uninstall and reinstall. When I try to reinstall it keeps stopping when trying to install the exp file.
Itunes was not recognizing my iphone. The support function said to uninstall and reinstall ITunes. I was able to uninstall, however when I was reinstalling it kept having a problem intalling the .exe file. Is there another way or help to reinstall?
Thanks
Stacy
iTunes64Setup.exe download has paused. I hit the resume button then it the messege that it cannot continuing downloading the iTunes64Setup.exe file.
I was thinking it was my internet. I reset my internet and it seemed to download iTunes. It came up, but when I click on the iTunes store button I get the following message:
iTunes has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Close Program button.
That is the only option it gives me, do you know what that is about?
Similar Messages
-
I was told to uninstall then reinstall itunes because "no apple application support", so i did, now it wont recognise my iphone and says to unistall+install the 64-bit version of itunes so i did, again..and again..still nothing please help me?!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
cant install Itunes on my work computer, get error message: "Apple Application support not found, so i uninstall and reinstall again and its the same message
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if AAS won't install normally.
tt2 -
When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
My Adobe Acrobat 9 Standard stopped working after I performed an msconfig. I get the following message: "You cannot use this product at this time. You must repair the problem by uninstalling and reinstalling this product..." I installed this on Jan. 7, 2010 and I have since misplaced the disk.
How do I fix the problem?Hi Ali,
You can download Acrobat 9 Std. from: https://files.acrobat.com/a/preview/8d640488-4a92-4f7d-b50b-d8eb7f96bff8
and reinstall the software.
Regards,
Rave -
i have uninstalled and reinstalled itunes several times bc i cannot access the store. still unable to....tries to access but then just stops. no error. please help
Try this:
Go to command prompt (in windows XP, START/All Programs/Accessories/Command Prompt)
Type in following:
Netsh winsock reset
Hit "Enter" key. Restart computer.
Now check & see if iTunes stores is back to normal.
If not, try temporary uninstall your Security software & see if it works. -
A blank page comes up when trying to download the .torrent file(s). Previously it was working.
Using firefox browser v.4.0.1, a blank page comes up when trying to download the .torrent file(s). Previously it was working. When the "Download" button was pressed, it used to ask for the location where the .torrent files is to be saved. But now on pressing the "Download" button, a blank page comes up.I do not know when the firefox browser was updated to 4.0.1. (as it is configured to automatically update itself). I tried to see the debugging information in "Java Console", "Error Console", "Web Console", "Page Info" under the Tools option, but I can't make sense out of it. Kindly help.
If you remove the mimeTypes.rdf file then all current download actions should be removed and Firefox should ask what to do.<br />
You can still check if there is an action for such files in Tools > Options > Applications
*http://kb.mozillazine.org/File_types_and_download_actions
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
Thanks for your help in advance....Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks! -
been visiting another country. when i got home i get an unknown error has occurred on both my iphone and ipad2 when trying to install or update anything from app store
I started getting that message on my iPad tonight when I reset it completely. I haven't been t another country. So not sure if that has anything to do with it. I haven't been able to resolve yet.
-
Can anyone help me? I don't know what happened to my itunes. I opened it up, purchases a lot of songs, plugged in my ipod ... nothing. This was about 2 weeks ago. Sense then I've followed the sets provided; uninstalled everything apple related, "tried" reinstalling itunes, now I have "No Entry Point found. please uninstall itunes and reinstall." This message comes up AFTER it says intunes was successfully installed.
To add on, I checked out other advise and just did as suggested; uninstalling mobile support, etc. then reinstalling itunes (again). Still says Congratualtions! Itunes was successfully installed but when I try to open it, "No Application Support found. Please uninstall and reinstall itunes."
-
When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.
How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application -
I updated itunes today and now i have the following error:
MSVCR80.dll not installed
and itunes will not start at all
I uninstalled and reinstalled itunes, but keep getting the same message
Plus the message "Error 7 (windows error 126)"
can anyone help with this??Troubleshooting issues with iTunes for Windows updates - MSVCR80
-
@
Moving this discussion to the Downloading, Installing, Setting Up forum.
Lorelle Anderson Error 16 indicates the file permissions under your current User account have become compromised. Please see Configuration error 16 | CC, CS for information on how to adjust your file permissions to resolve this error. -
I have been fighting with iTunes for the past few days. My wife deleted a file by "accident" and I have been working to get iTunes to work ever since. I have worked through numerous issues and managed to work through them all, but have now hit one that I can't and that I can't find a solution elsewhere. I have done the complete uninstall (complete meaning, very complete) and reinstall of the 64-bit version of iTunes several times now. The software works fine until I plug in my old iPhone (4). When I do, the software popps up with a message that says that I have the wrong version of iTunes and need to uninstall my current program and reinstall the 64-bit version. Anyone else out there had this happen and if so, what did you do???
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
I keep trying to update itunes but it gives me a run time error and tells me to uninstall and then reinstall. It is driving me crazy. Any suggestions?
Hi, I had this problem too and Barton (bless you) has said
1. go to C:\ programe files(x86) itunes & c:programesfiles/itunes. look for all .dll iles
2. QT movie.DLL ( I didn't have this file) and all .dll files. and move to the desk top.
I did any file that had a .dll after it.
3. reboot your computer.
4. Uninstall Itunes and anything that is related with Apple. eg Quicktime,Bonjour. what ever says Apple is the publisher.
5. Reboot computer
6. go to Itunes and down load again.
This fixed my computer and it took me 3 days until a remote assistant guys that I used for another problem told me to go on community Itunes.
I tried a few of the suggestions but had trouble following but this is pretty simple even for me.
Good luck
Maybe you are looking for
-
Hi There, I'm not able to Get the value for echo %cust_top% for custom dev
Hi, Before doing any thing in dos usually i run envshell Which let me to switch to product specific location through Appl_top, au_top etc I'm Sending Out Put At cmd Prompt Please Check D:\oracle\visappl>echo %ar_top% d:\oracle\visappl\ar\11.5.0 but n
-
While in Japan on a trip, I updated my iPhone to iOS6. Now, when I try to update my apps, I'm told that my account is not good in the Japan store I must switch to the USA store. How do I do that so I can download and update apps at home in the USA?
-
Hi Gurus.. I have created a Service order with GR-Non valuated.At the time of IV i ma getting a error Account determination for MSL WRX 0003 is not Possible. MSL - Chart of Accounts WRX-GRIR Clearing Transaction event key. 0003 is my Account modifier
-
Ios7 music sync problems for iPhone 4S
Like many other folks I made the huge mistake of updating (NOT upgrading) to io7, in my case 7.0.4, then trying to sync musci from iTunes. I first upgraded (ha!) to iTunes 11.1.3, then found I was lost in the 'waiting for changes' zone. I've now be
-
hi there can anyone help me with a problem on creating a banner and shadow down the page? I've got so far, more or less finished it but I can't seem to get the shadow gif to go to the bottom of the page automatically depending on the browser! I've cr