Under Tools the Clear Recent History line is in shaded type and can't be accessed

In the dropdown menu under Tools the Clear Recent History option is in lighter type and cannot be accessed. Please advise.
== This happened ==
Every time Firefox opened
== I just tried to clear history

Check that you do not start Firefox in Private Browsing mode (Tools > Stop Private Browsing is grayed)
From the menu bar: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
Uncheck: [ ] "Automatically start Firefox in a private browsing session"
You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
You can't clear your recent history in [[Private Browsing]] mode, because there isn't any new history being kept.

Similar Messages

  • Under tools menu - clear recent history is grey hence cannot be used, How to enable it ?

    Tools menu has two Grey sub menus
    1. stop private browsing
    2. clear recen history.
    HOw to enable this?

    Tools > Options > Privacy = un-check '''Automatically start Firefox in a Private Browsing session''' - then restart Firefox

  • I can't delete my history. The "clear recent history" tab in tools is inactive.

    I can't delete my history. The "clear recent history" tab in tools is inactive.

    That probably means that you are in [[Private Browsing]] mode.
    In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
    You are in Private Browsing mode if you see "Tools > Stop Private Browsing"
    See [[Private Browsing]] and http://kb.mozillazine.org/Issues_related_to_Private_Browsing
    You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    To see all History settings, choose: Tools > Options > Privacy, choose the setting '''Firefox will: Use custom settings for history'''
    Uncheck: [[ ] "Automatically start Firefox in a private browsing session"

  • The Clear recent History Tool, locks up and (not responding) appears. A second attempt then works fine ??

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [/questions/827453]</blockquote><br>
    the Clear recent History Tool, locks up and (not responding) appears. A second attempt then works fine ??

    You're welcome
    Clearing Cookies can cause problems because Firefox also asks plugins to clear their cookies.

  • How do I disable the "Clear Recent History" function in the tools drop menu?

    I've figured out how to disable the "Start Private Browsing" function, and would also like to delete the "Clear Recent History" and "Forget this site" options. I have teenaged children and would just like the options gone.

    Disabling it in Firefox itself wouldn't help, since the users would still be able to find the files in profile folder and delete them manually. If you want to disable that, you might log in as Administrator on your system and modify the permissions to the history file, but it would end up in Firefox (running at the user account) being unable to add data to the file as well.

  • I have 3 computers and one has the "clear search history" line greyed out. I can't get this to work.

    # Question
    I have 3 computers and one has the "clear search history" line greyed out. I can't get this to work.

    Is Tools > Options > Privacy > History: "Remember search and form history" enabled?
    If that is disabled then there is nothing saved and nothing to delete.<br />
    You still see suggestions in the drop down list if showing suggestions is enabled.
    *http://kb.mozillazine.org/Search_Bar

  • Found 0 results for While browsing eBay, when I watch or bid on an item, and later view it again, many inches of white space appears before item appears. If I delete the clear recent history box, the pages will come up as they should for several times, th

    While browsing eBay, when I watch or bid on an item, and later view it again, many inches of white space appears before item appears. If I delete the clear recent history box, the pages will come up as they should for several times, then go back to a lot of extra white space. How can I prevent this? Thank you, Rick in English
    == This happened ==
    Every time Firefox opened
    == About a month ago

    As stated in 1.:
    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
    Obviously, it will not harm your computer provided you follow the instructions. However, if you don't post your results in the thread where you were given those instructions, then the person helping you cannot help you further. As he asks at the end, "please post the test results on Pastebin, then post a link here to the page you created."

  • The "Clear Recent History" option is not available in my version of FF (7.0.1). How can I restore that?

    The Firefox Help section describes how to clear history, cache, etc. by using the "Clear Recent History" option, but my version of Firefox (7.0.1) does not have that available.
    Is there a way to restore this option to my version?

    You will need to contact your company's IT department. If they have disabled that function, they have done so for security reasons and only they can undo the change.
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Why is the "Clear Recent History" under my "History" menu inactive (grayed out, not black)?

    When I click on the "History" icon, I get a new window with "History" at the top. Under it are three sub-options: "view History Sidebar", "Clear Recent History" (which is the one that I want to access), and "Restore Previous Session". Only the first one is black/active/"hot"; the other two are gray and do nothing when either clicked or the designated keyboard alternative is used. what must I do to be able to clear my history.

    Did you make sure that Firefox isn't already running in private browsing mode?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    You can also check the target line in the Firefox desktop shortcut.
    You can use an extension to get Private Browsing mode support per tab to see if that shows that you are in a Private Browsing mode tab.
    *Private Tab: https://addons.mozilla.org/firefox/addon/private-tab/
    *Private Browsing mode tabs get a dashed underline
    *You can toggle Private Browsing mode on/off on each tab via the right-click context menu of the tab
    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
    If you keep having problems then also create a new profile.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • When I try to delete my recent browsing history (mostly to delete the cache) the delete recent history button is greyed out so I can't click on it. How can I clear my cache?

    Under the history link there is a button "clear recent history" but it is greyed out so I can't click on it. I want to clear my cache because I hate autofill. I've already changed my settings so it won't remember anymore things, but how can I clear what's already there?

    Make sure that you do not run Firefox in permanent Private Browsing mode.
    *https://support.mozilla.com/kb/Private+Browsing
    To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    *Deselect: [ ] "Always use private browsing mode"

  • "Clear Recent History..." wipes cookies and! the cookies exceptions list although the cookies box is not ticked

    Clicking "Clear Recent History..." wipes all cookies and even worse the cookies exceptions list although the cookies box is not ticked.
    Problem persist across restarts of Firefox and reboots of the OS.

    The exceptions are part of the "Site Preferences".
    Make sure that you do not use [[Clear Recent History]] to clear the 'Cookies' and the 'Site Preferences'.
    You need an allow exception for cookies that you want to keep.

  • The "Clear Recent History" setting under "Tools" suddenly stopped working about two weeks ago and is still not working with version 8.0. I am running Mac OX 10.6.8 on a desktop

    Until a couple of weeks ago I could clear my history under the "Tools" setting.
    Now the only way I am able to clear history is to open the history, select all, and then delete---all manually.

    Dear cor-el:
    I did restart in Safe Mode; however, I DID make change in the Safe Mode restart window, resetting to defaults.
    Not only did this not help, but now it is worse, as my history won't show up when I click "Show All History" so I am unable to clear history even manually.
    Did I misunderstand your suggestion? I've been using Firefox with various versions of OX 10 for years w/o such a problem, and now have so many bookmarks on Firefox that I hate to abandon the browser.
    However, I do not wish to have a permanent, unclearable history.
    Below is a screenshot of how the Safe Mode page appeared.

  • I just updated to the latest version of firefox yesterday. Since then,the browser has been very slow & unresponsive. When I go to tools 2 clear recent history it takes forever and then sometimes freezes. The old version worked perfectly and was very fast

    Should I just go back to the old version of firefox? my OS is windows 7

    Unfortunately it can not be recommended that you go back to firefox 6, some of the fixes were security fixes, and firefox 6 is no longer considered secure or supported. ( Firefox 3.6.23 was updated and is still temporarily supported, but I doubt many would consider downgrading that far)
    * see [[installing a previous version of firefox]]
    Check that all your extensions are up to date. Possibly it is due to a change in the version or combinations of themes plugins and add-ons that you use. You clearly have out of date plugins showing.
    *try http://www.mozilla.org/en-US/plugincheck/ & See also
    **[[troubleshooting extensions and themes ]]
    ** [[basic troubleshooting]]

  • "clear recent history" is not lit up, can't activate; I have an extra blank line under all these editing icons which I do not want?????Yahoo says it is your issue; also when I copy for instance a screenshot (see below)

    1)trying to clear cache: when I click tools,options, "clear recent history" is not lit, I do not know what else to say. I tried to copy the screenshot sample, but it wouldn't let me.<br />
    2) On a page: the items appear in this order -<br />
    a)Header line:Firefox symbol Ask question or whatever I am seeking<br />
    b)2nd line: the words: File, Edit, View, etc. <br />
    c) 3rd line:arrows then 7 icons for editing which appeared one day, a small window that tells where I am with a star and then a window with
    google's symbol and a small window with a magnifying glass.<br />
    d)4th line: a wide empty line<br />
    e)5th line: a small window telling what I am doing ie Ask a Question etc. then a plus sign in a gray box and then nothing follows. <br />
    Yahoo says that the blank line and the icons are Firefox's issue. <br />
    I never chose to have icons for editing instead of the words. I do not know how they got there. I had some problems for a number of weeks (1/4/11 to 2/5/11 because all of the 2nd line had disappeared and I had no bookmarks. Yahoo was completely ineffective and I got disparate yesterday and started click all over the screen and suddenly the words of that line appeared again as well as all my bookmarks were back.?????odd. So all this maybe related. I just would rather not have that blank line as it lowers my screen.
    3) cont'd: to my desktop I cannot retrieve from my desktop. I click to open it and the page opens, but it keeps opening and opening and on and on and won't stop, so I have to close the tab and sign in again. This has happened about ten times recently. I guess that is it.

    * Make sure that you not run Firefox in (permanent) [[Private Browsing]] mode
    * You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
    * To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Uncheck: [ ] "Automatically start Firefox in a private browsing session"
    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

  • My "clear recent history" tab is disabled in my tools

    I somehow disabled the "clear recent history" feature in my "tools" setting and I cannot get it enabled again. I already tried to reset the default, but it didn't work. Please help.

    If Tools > Stop Private Browsing is also grayed the you need to go to Tools > Options > Privacy
    To see all History settings, choose: Tools > Options > Privacy, choose the setting <b>Firefox will: Use custom settings for history</b>
    * Uncheck: [ ] "Automatically start Firefox in a private browsing session"
    See also [[Private Browsing#Always_start_Firefox_in_a_private_browsing_session|Always start Firefox in a private browsing session]]

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