Understanding the Creative Cloud Plans for a first-time photoshop user

I've never had photoshop before and I downloaded just the free 30-day trial. Then I purchased the Creative Cloud Photography plan (the one that's 9.99 a month). But I need help understanding what this offer me, because in the description this seemed to offer Photoshop and Lightroom, but I don't see an option to install those apps on my creative cloud.
If I'm a first time user do I have to buy the creative cloud complete in order to have access to Photoshop and Lightroom?

Here's a screenshot of what I've got right now. The apps are just saying try, not install. Do I need to purchase the products themselves and the CC is just access to the cloud?

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Installed Creative Cloud plan for Photoshop customers but Photoshop CC reverting to trial

I've recently joined the 'Creative Cloud Plan for Photoshop Customers' & installation was fine. Photoshop CC has updated to the latest version too. However, quite often, when opening Photoshop CC I get a box open up with 'Photoshop CC Trial' stating I have 00 days remaining. I click on 'licence this software', sign in with my details & all is OK until it happens again.
I found this help page: http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html but it doesn't seem relevant - there is an option to 'deactivate' under help with Photoshop CC.
Doesn't happen every time I open Photoshop CC but is rather frustrating. Any ideas?

Hello Les_Cornwell
Here is a help doc that might help your issue. http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applications-repeatedly.htm l
I would suggest to update your Creative Cloud applicaiton manager and to delete the OPM.DB file outlined int his doc http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html and then log in to the Creative Cloud app manager.
Here is a link to the latest Creative Cloud application manager if you have not updated yet. https://creative.adobe.com/products/creative-cloud
Make sure that you are ruing the software as an administrator on your computer.
If you find that this resolves your issue or was helpful, could you please take a moment to come back to this discussion and mark the post as helpful. Doing so greatly benefits your fellow users
Let me know if you are still having problems
Thanks
Scott

How do I sign up for the creative cloud program for photographers?

How do I sign up for the creative cloud program for photographers?

I think there will be a link in this... Cloud Plans https://www.adobe.com/products/creativecloud/buying-guide.html

Downgrade from Creative Cloud complete plan - annual to Creative Cloud plan for Photoshop customers

How do I downgrade from the Creative Cloud complete plan to theannual to Creative Cloud plan for Photoshop customers

Hi Bev
All sorted. Many thanks for your help.
Karen
Date: Wed, 18 Sep 2013 06:10:40 -0700
From: [email protected]
To:
Subject: https://forums.adobe.com/Adobe Creative Cloud Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
Re: Downgrade from Creative Cloud complete plan — annual to Creative Cloud plan for Photoshop customers
created by Beverley Gray in Adobe Creative Cloud - View the full discussion
Hi Karen
I've cancelled your complete membership so you can sign up for the new program: https://creative.adobe.com/#plans/offer/photoshop+lightroom
Thanks
Bev
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Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay. I'm quite confused? I really NEED to have access to Photoshop ASAP.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

The Creative Cloud App for desktop can't be installed on my Macbook pro

I've have bought the Photoshop + Lightroom applications via the creative cloud. I can download the installion file for Crative Cloud app for desktop and I can start the installation process but it is interrupted halfway through with a message saying "The following problem have encountered: Creative Cloud for desktop could not be installed". There are no hints for any solution. I've tried to use Opera instead of Safari but the same thing happens. Is there anyone that knows what the solution for this problem is? Sincerely Lars

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
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I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Sharing a ZIP file is not available with the Creative Cloud App for iOS

I can't share a ZIP file via Creative Cloud App for iOS. Why?

Thank you! You solved the problem!! /Lars
3 jan 2014 kl. 22:34 skrev AMreso <[email protected]>:
Re: The Creative Cloud App for desktop can't be installed on my Macbook pro
created by AMreso in Creative Cloud Download & Install - View the full discussion
Rename OOBE folder with OOBEOLD ( Mac HD/Library/Application Support/Adobe/OOBE folder )
Run the Adobe cleaner ( http://helpx.adobe.com/content/dam/help/en/support/AdobeCreativeCloudC leanerTool.dmg )
Remove Adobe application Manager/Adobe creative cloud .
Restart the computer and redownload Adobe Creative cloud and install it.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5978280#5978280
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Lightroom 5 upgrade refundable if I subscribe to the Creative Cloud offer for Photoshop &

I recently upgraded to Lightroom 5 and then found out about the Creative Cloud offer for Photoshop &Lightroom for $9.99/month. Would I be eligible for a refund for my LR5 upgrade if I took up the 12 month subscription?

Paulus.D wrote:
Any idea how I can ask them directly about this possibility?
Sent from my iPhone
Phone them or go to the online chat. Search adobe.com for the links and numbers for your country.

Is there any plan to update the Creative Cloud EULA for single user, multiple computer use?

I have a Mac and a PC at work and 5 machines at home (Macs and PCs) in different rooms. I would like to be able to use the software whenever creativity strikes. Otherwise I am forced to keep using Gimp and other solutions at home.

At the moment if you want to have the Adobe Creative offerings available on 5 different computers then you would want to look at the Creative Cloud for Teams offering. You can find more details at http://www.adobe.com/products/creativecloud/teams.html.
You may also want to review http://forums.adobe.com/message/4379859#4379859?tstart=0http: which discusses this topic in some detail.

Change from photography annual plan to complete creative cloud plan for student

Hello,
I have now a membership with the "Creative Cloud Photography annual plan" since last november. I would like to change my membership for the complete suite of Creative Cloud annual plan for students. My payment is due for next March 8th. How can I switch my program ?
Thank you !

Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I can't install the Creative Cloud app for desktop...

I've tried several times to install the creative cloud app (or any other app for that matter), I can download it but it won't install. I'm using windows 7. This is the message I get ...
I've been to the customer support website and followed the instructions for minimising start up apps and anti virus software - no luck! I've just signed up for cloud membership and I'm losing my patience with this, could someone at Adobe please help.
Many thanks

Mrw2020 please try the steps listed at http://forums.adobe.com/message/5834539#5834539 where this topic has been discussed.

Does Adobe have a Customer's Service phone ? Need to buy and download the Creative Cloud, plan of $9.99/mth.

Just imposible to download via page. Need to call to order, pay and subscribe the Creative Cloud for the $9.99/mth. I want to talk with a human. Do Adobe have a phone? The 800-585-0774 is always busy. My new email just for AdobePS is: [removed] My cell phone is [removed]. What else can I do?
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]

Phone support | Orders, returns exchanges

Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?

Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
Change Account https://forums.adobe.com/thread/1465499 may help
With TWO things going on, you may need chat
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Why is the Creative Cloud desktop app not seeing that Photoshop CC is already installed?

I have Photoshop CC 32bit and 64bit installed on a W7 64bit, 3770, 32Gb ram etc system. No operating problems with Photoshop CC at all. But I have just used the Creative Cloud desktop app (I'm not sure if "app" is the right term - it looks like a CC "Manager") - red icon - to update Photoshop CC. No problems with this. But curiously, where Photoshop CC is listed in all the available CC programs, its status is shown as "install". It is already installed.
Grateful for any explanation. I'm not losing sleep over it, just curious. Thanks.

Make sure that your Language settings are the same between the apps and the Application Manager. i.e. Both English North American or English International. (I had the same problem, and that fixed it.)

Understanding the Creative Cloud Plans for a first-time photoshop user

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