Unexpected Error - error code 0x8002006D

I am trying to burn a DVD-R (8x speed) by adding files off my desktop and everytime I add the files and then select burn, i get the error code 0x8002006D preceeded by a message that says "Sorry, the operation could not be completed because an un expected error occurred."
It works fine when burning a CD-R, obviously using smaller files. Anybody else experiencing this? Any help on how to correct or what I am doing wrong?
Occasionally I can burn a project from iDVD, but this problem still happens intermittently with that software.

Did this get resolved? I'm having the exact problem but I think it is with the speed rating of the media as I'm using a 8x DVD-R by Memorex which doesn't seem to cut it. The 1x-4x Apple media seems to work just fine but I'm not understanding why the issue.
I since have bought a stack of FUJIFILM DVD-R that don't have an apparent speed rating on them and are clearly 4.7Gb/120Min "Data/Video" rated. Apparently these work just fine but the others don't.
My conclusion is that the Memorex are created for higher-speed burners and the SuperDrive in my PowerBook 17" 1GHz doesn't appear to support the speed.

Similar Messages

Will Not Burn DVD: Error code 0x8002006D

Hello
I have a 12" PowerBook G4 fitted with a SuperDrive running Tiger 10.4.11. My machine will still play & burn CD's it will still play DVD's but it will not burn DVD's.
When trying to burn a DVD it comes up with following message:
Sorry, the operation could not be completed because an unexpected error occurred
(Error code 0x8002006D).
I am trying to burn using Verbatim DVD-R, which I have successfully used in the past.
Any ideas what the problem is, and are there any possible solutions?
Thanks for any help.
Message was edited by: bob1144

Silly rabbit wrote:
...it has always been fixed by running Onyx (maintenance). Some of the other users will condemn the use of Onyx, but I have never had any issues with it in four years of using it.
I've never had any issues with it either, I still think it's a good utility.
For burners, an external would be easiest to use as it plugs into a port on the machine. The lacie burners are ok, overall decent software & firmware support. I tore my apart to use the drive in a G4 tower, software all still works!
Get one that can use firewire & usb. the PPC will boot from a firewire external DVD & it could also be used later, if needed, on a machine that doesn't have FW.
Another option is macsales.com here in the States sells the exact same slot drive apple does for about $90. They do ship internationally, about $25 USD to London. If you want an internal solution this would be the way to go.
http://eshop.macsales.com/item/Other%20World%20Computing/MCTDVDSDB8DL/

Superdrive error and inability to write DVDs (error code 0x8002006D)

I was attempting to burn media that totaled 4.4 GB on a 4.7 GB single layer quality TDK -DVD-R. It failed on 2 attempts after almost completing the burn, and then on the 3rd attempt i got:
"Sorry, the operation could not be completed because an unexpected error occurred (error code 0x8002006d)."
I tried burning a lower capacity CD-R and it worked fine.
Played a music cd and DVD and it played fine
Played a CD-r copy of an original music CD and it worked fine.
I searched the web and it advised that:
1. your optical lens may be dirty (almost seldom use it, not even to watch DVDs)
2. a bad batch of media (couldn't be because I have burned from this batch for the past year)
3. Lens needs calibration (possible via DVD/CD lens cleaners)
4. try a different brand of media or try a different format DVD+R
My superdrive gets very minimal use, so I knew this couldn't be a "wear & tear" issue. I opted for option 3 and cleaned my drive using a memorex branded "OptiDisc" CD/DVD cleaner. After attempting to play the cleaner, it never did go to an Audio CD option, it merely spun for about 40 sec and spit out the cleaner.
I am happy to report that whatever it did, it must have recalibrated the superdrive. now it successfully burns DVD-R again.
hope this experience helps.

whatever it did, it must have recalibrated the superdrive
No - it simply cleaned the lens system. Your #1 "1. your optical lens may be dirty (almost seldom use it, not even to watch DVDs)" Low usage might make the matter more likely; all it takes is a little dust or dirt to get on the lens to cause problems.
There are TWO optical systems - one for DVDs and one for CDs. The cleaning disc simply 'brushed off' each optical system lens.
BTW, the burning laser actually calibrates itself to your media before it starts each burn (there is a special area on each writable disc reserved for his purpose).

Unable to burn dvds Error code 0x8002006D

I can burn cds but not dvds. I get this error message: Error code 0x8002006D Any ideas?

Hello JoanneD
The iMac Super Drive's, are picky about the brand of dvd.
1. restart and try again
2. try cleaning the drive
3. try another brand of dvd
Google Search: [Error code 0x8002006D|http://www.google.com/custom?hl=en&client=pub-6263300333013957&cof=F ORID%3A1%3BGL%3A1%3BLBGC%3A336699%3BLC%3A%230000ff%3BVLC%3A%23663399%3BGFNT%3A%2 30000ff%3BGIMP%3A%230000ff%3BDIV%3A%23336699%3B&ie=ISO-8859-1&oe=ISO-8859-1&q=Er rorcode0x8002006D&btnG=Search]
Dennis

Unexpected Error code -43 when trying to use Time Machine

I purchased my Macbook Pro in September. At the same time, I purchased a 500gb Seagate Free Agent Go external drive. I finally decided it was time to put it to use and got this message when I attempted to start my Time Machine - Operation Could Not Be Completed - Unexpected Error (code -43).
Any ideas what's up with this? Thanks for any input!

Lovin' Mac wrote:
I just came back to say that the purchase date was in 2009. And, I am unable to open the Time Machine program at all! That is the error I get when I open the program. I am thinking about re-installing Time Machine from my disk and see if that helps.
I don't think that's an app you can install that way.
But you can use the Pacifist app, from http://www.charlessoft.com/
If your Install disc isn't 10.5.8, you should then download and install the "combo" update, to apply the updated bits to it. Info and download available at: http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
Be sure to do a +Repair Permissions+ via Disk Utility (in your Applications/Utilities folder) afterwards.
And, as far as my drive goes - The awesome Apple rep at Best Buy formatted it for me when I bought it!
Just to be sure, check that it's correct, per #C1 in the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.

Error Code: 0x8002006D Problems burning CDs

I have encountered problems in recent days reading my archive CDs and now I'm having problems burning them. I use good quality IMATION 700Mb CD-Rs and have never had any problem with these before. The CD to be burned loads OK and I can copy the files across OK but when it comes to burning (using the preinstalled burn software) it seems to rush through the files too quickly, then it starts the burn process bar at the top but after a few seconds reports the Error Code 0x8002006D and states that CD can't be written.
I have used a lens cleaner in the last couple of days in the hope that would work but with no luck. Any ideas would be most welcome.

A shelf above a radiator is a definite no-no for data discs, where losing a handful of bits can ruin the data beyond the built-in error correction encoding's ability to recover. Music CDs are more forgiving since you can actually lose quite a few bits and the human brain will compensate by filling in for the missing sounds.
The amount of data being burned shouldn't matter, provided you have enough free space on the hard drive for creation of the temporary invisible scratch file used during burning. A good rule-of-thumb is to maintain at least as much free space as the media to which you're copying data, plus 300 to 500 MB for the Unix swap files in /private/var/vm. For a DVD-burner equipped Mac, you'd want to keep 5 GB or more free space on the hard drive; for a CD-R burner only Mac, you can get as low as around 1.5 GB (in theory --- I'd go with the 5 GB rule of thumb anyway).

Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?

Help! How to fix "Acrobat quit unexpectedly (error code: 0x00000004)"?
Customer service ask me uninstall - restart PC - CC cleaner tool - restart PC again - reinstall, but still useless.
Who also facing this problem?

I already check the permission, but still can't run.

I can't burn photo files to disc on my Mac. Unexpected error code 0x8002006E

Why can't I burn photo files to disc on my Mac. It shows "unexpected error code 0x8002006E
The iphoto version is '09 (8.1.2 424)

The two usual causes of this messages is poor media and too high a burn speed. Try using a different brand of disk. Verbatim is the most recommended brand and a slower burn speed, around 4X.

Error Code "0x8002006D"/Laser unable to burn

I am getting the following set of errors when attempting to do a DATA CD (Desktop) and "Laser unable to write on media" when using iTunes. Any thoughts or suggestions? Drive was working fine when last used a few days ago.

Hi, Dori.
There are three primary causes for Error Code 0x8002006D.
1. Dirty lens in your optical drive. The error code means that the burner was unable to perform the power-calibration test for its laser with the media. The test is described in "About optical disc drive burning and write speeds." A dirty lens is the most common cause of this error. Buy a dry CD/DVD lens cleaner at a good electronics or computer store and use it to attempt to clean the lens.
2. Incompatible media. Many new optical disc formats employ dyes for high-speed burning that may not work with older optical drives. The power calibration test fails, not because of a problem with the lens, but because of an issue with the dyes in the optical media. Try a different brand of media.
3. Optical drive failing. Your CD/DVD burner is simply worn out or damaged and needs to be replaced.
Note that some of the information above is from the "Burning CDs and DVDs" chapter of my book, Troubleshooting Mac® OS X, Tiger Edition.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Burning cds code error code 0x8002006D

I have been using my burner since i bought my powerbook and have been using the same cds. About a month ago i tried to burn a cd and got the error code 0x8002006D. I have been unable to burn from there on. I have reinstalled my computer and i continue to have this problem. Other forums suggest that it is a recent update? Any help or suggestions on how to fix this would be appreciated. Thank you.

Hi, angelfire1220. Welcome to the Discussions.
There are three primary causes for Error Code 0x8002006D.
1. Dirty lens in your optical drive. The error code means that the burner was unable to perform the power-calibration test for its laser with the media. The test is described in "About optical disc drive burning and write speeds." A dirty lens is the most common cause of this error. Buy a dry CD/DVD lens cleaner at a good electronics or computer store and use it to attempt to clean the lens.
2. Incompatible media. Many new optical disc formats employ dyes for high-speed burning that may not work with older optical drives. The power calibration test fails, not because of a problem with the lens, but because of an issue with the dyes in the optical media. Try a different brand of media.
3. Optical drive failing. Your CD/DVD burner is simply worn out or damaged and needs to be replaced. If your Mac is still under warranty, you may wish to contact AppleCare. If there is an Apple Retail Store in your area, I'd recommend taking it there. You may wish to call ahead to make an appointment at the Genius Bar.
Note that some of the information above is from the "Burning CDs and DVDs" chapter of my book, Troubleshooting Mac® OS X, Tiger Edition.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Error code 0X8002006D when burning DVD

I have been successfully burning 8X DVD-R until I bought a 16X DVD-R.
I keep getting an error message: error code 0X8002006D when I tried to burn on a 16X DVD-R.
I had no problems with the 8X DVD-R. Unfortunately, they don't sell 8X DVD-R anymore.
Help. What do I need to do?
PowerMac G5 Mac OS X (10.4.2) Boot ROM Version: 5.0.1f1
PowerMac G5 Mac OS X (10.3.9)
PowerMac G5 Mac OS X (10.3.9)
PowerMac G5 Mac OS X (10.3.9)

Please tell us what burner you have. Look in System
Profiler > Hardware > Disc Burning.
You're using the Finder to burn?
A Google search on this error code turns up a lot of
topics. Some point to the media as the culprit,
others point to Tiger, some to the drive itself.
Fuji isn't a bad brand of media, but it's not
amongst the best, either.
Generally, an older burner can use 16X media, but
would obviously only be able to burn at the maximum
speed of the drive. It's possible that your drive
doesn't recognize the media code on the disc and
refuses to burn. Sometimes a firmware update to the
drive can solve this problem.
Here's the info under System Profiler>Hardware>Disc Burning:
SONY DVD RW DW-U10A:
Firmware Revision: A43h
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 8192 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW, +R, +RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
Media: No
I'm trying to burn data onto a DVD disc as backup. How do I burn using Finder?
Also, Power Mac G5 Uniprocessor Firmware update 5.1.5f2 does show when I click on Apple>software updates. However, it does not have a check mark. Would this apply to my computer even though it does not have a check mark?

Error Code 0X8002006D while burning DVD's

I've had a problem with my SuperDrive burning DVD's. I succeeded in burning CD's a while ago, but DVD's now. The error message 0X8002006D is popping up. What's does the error code mean? Could the laserlens be dirty or...?

Read this thread. You might try a lens cleaner.
http://discussions.apple.com/thread.jspa?threadID=119512&tstart=0
-Bmer
Mac Owners Support Group
Join Us @ MacOSG.com
iTunes: MacOSG Podcast
 An Apple User Group 

Can´t back up from iPhoto to DVD. Unexpected error code 0x8002006E

I´ve tried to back up from iPhoto to DVD. I followed:
Create a CD or DVD by exporting
In iPhoto, select the photos, albums, or video clips you want to burn to a disc.
Choose File > Export.
In the Export Photos window, click File Export, and then select your options.For best results, choose JPEG, Maximum, and Full Size. For more information, see Export a photo.
When you’re ready, click Export, and export the photos to a folder on your computer.
When the export is finished, quit iPhoto.
Click the Finder icon in the Dock, and then insert a CD-RW disc or a blank CD-R or DVD-R disc into your drive.
Drag the folder that contains your exported photos to the disc’s icon.
When the files have been copied, choose File > Burn Disc, and then click Burn.
The disc can´t be burned because an unexpected error occurred (error code 0x8002006E)
Am I missing something?
Thank you

I found this:
When burning a DVD, I also had the error 0x8002006E. I found a SOLUTION that is not discussed in this forum. I tried the three different things that are listed in this forum (delete the finder file, reset PRAM, and try different blank DVDs), but those methods did not work.
I had to repair my internal hard drive. I had to start my computer from my installation disc (version 10.5.4) (I turned on the computer while holding down "C" key with install disc in the drive). Then, you have to go to Disc Utility (at top menu bar) and click on your hard drive then click repair disc. After my computer repaired multiple problems, I restarted my computer from my main hard drive and then I could burn DVDs again. Please let me know if you have questions.
Is this the solution?

I cannot open Adobe Muse. (Unexpected error code: I-72)

Hello,
I cannot open Adobe Muse. It asks me to sign in with my Adobe ID at the beginning. After I sign in with my Adobe ID (I have a CC paid subscription), it gives this error message:
'An unexpected error occurred processing your request. Please try again later. I-72'
I tried maybe thousand times in whole day. Nothing changes.
I couldn't find any answer related to error code I-72. There are only answers for error code I-200, which I also tried but it didn't work too.
I also unistalled and installed again. It did not work too.
Please help me!

Hi Kerim,
Please follow the steps below to delete current preferences for Muse :
If you are entering the Lessons using Jumpstart, you need to delete the current
preference files for Muse by following these steps:
1 Exit Adobe Muse.
2 Locate the AdobeMuse folder as follows:
• (Windows) The AdobeMuse folder is located in the folder
[startup drive]\Users\[username]\AppData\Roaming\AdobeMuse.
• (Mac OS X) The AdobeMuse folder is located in the folder
[startup drive]/Users/[username]/Library/Preferences/AdobeMuse.
Remember, the folder name may be different depending on the language version
you have installed.
3 Delete the Local Store folder.
4 Start Muse.
After uninstalling the folder launch Muse and check if it works or not.
Regards,
Gaurav Aggarwal

I get error code 0x8002006D when trying to burn images to dvd

I purchased some Verbatim DvD-r's from the Apple store; I made an iPhoto burn that worked fine. However, I need a disk that I can open with anything, for archival purposes. I exported to an external HD, as well as to the disk itself from iPhoto, but I keep getting the error code. ANy ideas? Thanks!

2 things there is Media available but you must be careful to read the packaging carefully.
16X Maxell DVD-R reads that it will burn at 1X,2X,4X,8X, and 16X.
Next there is a huge difference in Quality of the Media you purchase.
http://www.digitalfaq.com/media/dvdmedia.htm
As you see the Maxell is one of the highest in Quality.
My advise is to always go for quality over price (cheaper) is one of the largest causes of burning problems.
Another important thing to remember is DVD-R Media is the most widely used and recognised by the majority of computers (especially the older ones).
http://www.videohelp.com/dvd
Please understand there is not only a big difference in the Optical Drives installed in the different Apple Computers, but the Media, Speed and Format they are capable of using. This is the reason For the Media I suggest.
It covers the correct format but covers the speed problem as well, for older and newer burners as well.
Don

Unexpected Error - error code 0x8002006D

Similar Messages

Maybe you are looking for