"Unexpected Error" on 80gb iPod Classic

Up until today, I try to sync the device the "syncing" icon on the iPod is replaced by the "connected" icon and iTunes stops syncing, later displaying an "Unexpected Error" message. After trying multiple times to restore the device iTunes will now sync around 400 songs, stop, and then freeze. Any help on this one?

How much data is going on the iPod? Is this in one large transfer? Is there any discernable pattern over which tracks cause a reset? Newly ripped vs. stuff you've had for ages? Bitrates or formats? Have you tried restoring the iPod and putting just one album back on to it?
I also use this technique to load up my iPod as I found that trying to fill it in one hit had a tendancy to fail, leaving the iPod unstable.
*Break up large transfers*
In iTunes select the menu item *File... New Smart Playlist*. Change the first drop-down box to Playlist, the next to is and the next to Music. Tick against *Limit to*, type in say 10, then change the drop-down to GB, and set the last drop-down to artist. When you click OK you can enter a name for the playlist, e.g. Transfer. Now sync this playlist to your iPod rather than your entire library. When the sync is complete modify the rule ( *File... Edit playlist* ) to increase the size by your chosen amount, then sync and repeat. You can experiment with different size increments, if it doesn't work just choose something a bit smaller until it works each time. Before long you should have all your music on your iPod. Once that's done you can move on to other media such as podcasts, videos, photos, playlists etc.
tt2

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Errors syncing 80GB ipod classic-NEW

I stayed up until 4 this morning and even missed work trying to fix my new ipod. I have done a system restore, restarted the ipod, restored it, deleted my sync history, re-allowed my computer to have privs, re-registered my product, ran diagnostics, unplugged my mouse (per the suggestions in a forum) and NOTHING works! It seems to have made it worse. Now my mouse is fried and will not work- no kidding. I had to put a different one in. I am getting 3 messages..."The wrong volume is in the drive. Please insert volume JEANIE NEWB into drive H" and "Attempting to copy to the disk JEANIE NEWB failed. An unknown error occured (-69)" and "The iPod "Jeanie's iPod cannot be synced. The required disk cannot be found." What gives!?!?!? Please HELP!!! I have been on hold with phone support for 3 hours now listening to music. Please someone give me the magic answer. Thanks.

Have you tried doing a restore on your ipod?

80gb iPod Classic Not Syncing Correctly, -50 Error

Okay so, I restored my 80gb iPod Classic last night because my music videos were acting screwed up. This one video kept getting half graphics from a video I had watched before it, and other graphics just depicted a pink outline, and other stuff. So I restored it. Today, only 16 out of 281 songs/music videos will sync onto my iPod, when it says it has 166ish songs synced. Then when it gets to that point, it gives me the -50 error. I dont know whats wrong with it or how to fix it. I looked at that article this website has with the .dll registery files, I did that and it didnt work. I havent made any other changes to this laptop either.

Okay, some new things.
I just switched my entire iPod library to my desktop computer, instead of my mom's.
I thought maybe it'd fix my classic iPod. I was wrong <_<.
Now I've been getting errors, in order, -69, -50, and now disc cannot be found.
What the heck is up with my classic. My nano is working fine, but I love my classic because my nano is almost filled because of all the songs I have.
Message was edited by: MysticalMoni

ITunes crashes when I plug in 80GB iPod classic

My 80GB iPod classic had been working flawlessly with my MacBook Pro until yesterday afternoon, when I plugged it in to sync and iTunes crashed with this error:
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000014
I have tried uninstalling and reinstalling iTunes, deleting my iTunes library file, and using another computer to restore my iPod to the factory settings all with the same result. I can sync my Nano to this computer still, and I can sync my Classic to other computers. This particular computer/iPod combo has gone wonky on me. I've wracked my brain trying to come up with any system changes prior to the sudden failure and I can't think of any.
This is a work machine and I have FileVault turned on per company policy. I can't take the machine to a Genius Bar since it's not mine, and while IT looks the other way on the matter of personal music on the work machine, I can't ask them for support since it's not a business necessity. Any ideas on how to solve? Am I out of luck on getting a replacement iPod since it syncs with other machines?

RevDoddy,
If iTunes is crashing, why don't you send a crash log to those lazy Apple engineers.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log" If there's already a file there, it most likely has multiple crash logs in it (new crash logs are just appended to the end of the file). So, delete this file. This will make sure you're not sending extra information I don't need. These crash logs are text files, so you can open them in notepad or whatever to see what information you're sending.
So, get the machine setup to collect crash logs, do the thing that makes iTunes crash. You need to send that file to our buddy Roy. Make sure that you include:
(1) the drwtsn32.log file.
(2) the link to this thread.
(3) a one line description of your problem, i.e. "iTunes crashes on launch".
(4) the username that you're using here in the discussion boards.
(5) the link to this thread.
(6) tell him Toonz sent ya.
Roy is getting a little swamped with messages and needs to make sure he gets all the information. And if he doesn't get all this information, the message is just going to get dropped on the floor.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic.

I am getting an 'iTunes has detected an iPod that appears to be corrupted" message from my 80GB iPod Classic. It plays music fine and has 2.5 GB of space left. I get the message on multiple PC's and USB ports. I have tried resetting it and using Disk Mode. Any advice?

In my Computer folder
Right Click the iPod
Select properties->tools->error check
tick both fix filesystem error and surface scan.
Press OK
May take about 2 hours to complete.
PS: dont be in a hurry to disconnect your iPod, as future recurrence will come, as the HD is almost full, do back up your iTunes library, before your iPod HD gives the dreaded fatal Red X sign.
Good Luck!

Genius Bar Response to 80gb iPod Classic not syncing to iTunes 9.0

Ok so basically I have been having the same problems as every other 80gb iPod classic owner that has been on this discussion board. Ever since I downloaded the new iTunes update, my ipod has been unable to sync to my computer. Now I've tried all the suggested troubleshooting steps (uninstall, restore, reset, different computer, etc) and NOTHING works. Basically when I connect my ipod I get the clicking noise it makes when it connects, however that is quickly followed by the annoying disconnect sound. My ipod does in fact show up in My Computer, but as far as iTunes is concerned, all I get is a window to pop up in the upper left hand of the screen saying "Verifying files". After that toggles through for about 5 min, I get the error message in the bottom right corner saying something along the lines of E: Ipod control could not be saved, etc.
I finally got so frustrated that I made a genius bar appt. To my dismay, I got the exact response that I was expecting. The, otherwise friendly assistant, had no clue what the problem was with my Ipod. I described all my issues and he even tried restoring the ipod, tried a different computer, etc and after about 30 minutes all he could say was that he didn't know what the problem was. His worthless excuse was simply that it looked like I had some corrosion on the bottom of my ipod and so that might have fried a circuit or something. However my ipod was working completely fine before the new itunes update. In fact when I disconnect from my computer, my ipod seems to be working properly (i.e. it responds to my touch, it cycles through the menus, etc), but unfortunatly all my music is gone.
As I'm sure is the case with most Classic owners, I have had mine for about 2 years and so I was of course out of warranty. My only options at this point are to pay ~ $140 to replace the same 80gb ipod or just buck up and pay $300 for the new iPod Touch. Considering I'm still convinced this is Apple's shady business tactic of phasing out the older gen ipods, I think my best bet is to go with the Touch.
God I hate when they get shady like this.
Good luck to anyone else.

1. Your drive will retain the "dirty" status until it has been successfully scanned by a disk check utility.
2. While there are a number of threads concerning this issue, which I've not personally experienced, I suspect that in comparison to the number of users this represents a tiny fraction of the overall user base. This is not to diminish your right to be frustated, but to point out that, while the problem is readily apparent to you, it may not be sufficently widespread to have come to the attention of Apple's iTunes team or present with enough regularity for them to determine the cause and hence begin the process of creating a fix.
Between our family, for example, we have 3 iPod classics, (1 two years old, 2 brand new), a Nano & a 30Gb ipod Video all of which sync fine. Assuming you get no joy with the steps I outlined earlier it might still be worth checking the status of your iPod's hard drive to eliminate that as a possible cause of problems.
Press *SELECT & MENU* for 6 seconds to reset the iPod then press *SELECT & REWIND* to enter the diagnostics screen. Select *Manual Tests > IO > HardDrive > HDD > HDDSMARTData*.
For comparison here are my results:
Retracts: 861
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2097
Starts/Stops: 856
Temp: Current 29C
Temp: Min 10C
Temp: Max 50C
When finished press SELECT & MENU for 6 seconds to reset the iPod again. If you have any pending secorts that might indicate that there is a fundemental problem with your iPod's hard drive that, while not preventing you using the menus, is hampering iTunes when it tries to update the iPod.
tt2

PC shuts down when 80GB ipod classic is connected

I just got a new 80GB ipod classic yesterday and when i hook it up to my pc via the usb cable my i get a message that says that an apple ipod driver is detected and then my computer powers down and restarts. It's done this several times now, it consistently shuts down about 15 seconds after i plug it in. When the computer restarts it says that it experienced a "stop error" and offers no solutions for the problem. PLEASE HELP!!

Had the same problem. Someone sent me these instructions and it worked, have a look:
*Maybe you should uninstall your USB 2.0 port and restart Windows. Windows will see the USB as a new hardware device and load the correct drivers for it. You can uninstall it in Control Panel, System Properties, Hardware tab, Device Manager. There's also an "Apple iPod USB Driver" located in here, maybe that will work.*
*Side note, I also own an 80GB classic, it's hooked up to a regular USB 1.1 port and it really isn't too slow, it did take 20 or 30 mins to transfer the 3200+ songs but I didn't mind. Podcasts transfer pretty fast for me.*

I have an iphone 4 connected to my imac/itunes using a designated email address. However, I also have an 80gb ipod classic which is connected to my general email account. How can I transfer my ipod to the same account as the iphone

I have an iphone 4 connected to my imac/itunes account using its own designated email address. However, I also have an 80gb ipod classic which is connected to my general email address. How can I delete this and transfer the ipod to the same account as the iphone 4. Thankyou

iPods, iPhones, and iPads aren't tied to one particular iTunes accout/Apple ID. So there are no special instructions to follow to allow you to sync it with your newer account. Simply sync it as you would your iPhone 4.
B-rock

80GB iPod Classic looks to have deleted all my songs after iTunes update - please help!!!

I know there have been topics about this in the past, but I haven't found a solution to my particular case in any of them. So I'm sorry that this topic may seem redundant, but I really need help.
I have an 80GB iPod classic I bought 5+ years ago. It has been running fine for months. After I downloaded and installed the new iTunes upgrade however, when I connected the iPod it gave me the message "iTunes cannot read the contents of .... iPod. Please restore etc". I really don't want to have to restore it and lose my music, as it is almost full of music, much of which is hard to find. I don't often back up my library (I know, I know), but I have one from a few months ago I can use if I really have to (it'll be better than starting completely over), but I don't know where that would be saved on my computer. My music isn't saved in another folder so simply restoring and putting the music back into my iPod isn't an option either.
I am running Windows XP home edition if that helps with solutions.
Please help me, I really don't want to have to start my music collection from scratch.

I did a mistake

80GB Ipod classic Not working

well i have a 80 gb ipod classic and as soon as i plug into my computer it just decideds to freeze itunes and not let me click anything on itunes but allows me to still run everything else, also in my computer my ipod appears there but does not allow you to accsess it also, but also does not appear in itunes
any help/advise ??

I am having the EXACT same problem. All the buttons work fine on my 80gb iPod Classic, except for the play button.
I am experiencing the exact same thing as the poster. The play button will not work. I also have to unplug the headphones to pause the music and let it go to sleep when I am finished.

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

I am not able to sync my podcasts to my 80gb iPod classic. What's up?

Try disabling any and all A/V or Security software being used by your system and see if that helps.
B-rock

How can I delete all songs and data from my 80GB ipod classic without opening itunes?

I have an older 80GB ipod classic that works but will not play any songs. I'm trying to delete all songs and data from the hard drive to see if that will fix the problem, however, it will not appear in my itunes. I've tried various ways to help it appear in my itunes but I do not want to delete my itunes because I have another ipod that has all those songs on it.
I was wondering if there was a way to restore my ipod back to the beginning without having to go through itunes. Thanks!

It might, but I wouldn't bet much on it. Either way, give it a shot.
Otherwise, if appears in Windows an external hard disk, try a low level reformat of the device's hard drive. See here for instructions on how to do this.
http://www.methodshop.com/gadgets/ipodsupport/erase/
B-rock

I was given an 80gb ipod classic formated with mac os. Is there any way to connect it to my windows pc so I can transfer the song to my library?

I was given an 80gb ipod classic formatted with mac os. Is there any way to connect it to my windows pc so I can transfer the song to my library? When I try to connect to my pc I get a message asking me if I want to format the drive. I want to try to save the 15000 songs that are already on the ipod. Any suggestions?

The iPod and iTunes are designed so that you cannot transfer music on an iPod to another iTunes Library. This is because the 15,000 songs do not belong to you and you have no legal right to keep them.

New 80GB iPod Classic Reboot Loop.... With A Twist??

First of all, let me just say that I've searched for hours upon hours trying to find the answer to this questions before making this post, so please bare with me
So, I have the 80GB iPod Classic, and was really happy with it. I had to get it because my 5th Gen iPod was stolen, and found that I really like all the features it has, yadda yadda. So basically, I had zero problems.
Then a few days ago, it started acting funny. It would just stop at the beginning of random songs and stop playing. I couldn't figure out why, so would just skip the song and listen to the next one. This was all fine and dandy until the next time I plugged my iPod into my laptop.
It has started on the coveted reboot loop, showing the Apple logo, starting to start up, but then failing, then starting the cycle over again.
Reading other posts, the way to fix this is to plug the iPod into the computer, put it into disk mode, then reformat.
My problem is that it won't reformat! I have no problem losing the music at this time, I can get it all back on there, but the stupid thing won't actually reformat itself!
When I plug it into the computer it says different things. If I plug it in while it is already in disk mode, it says "iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod." If I plug it into the computer while it is still going through the reboot cycle it comes up with the message, "iTunes cannot read the contents of the iPod "MELISSA'S I". Go to the Summary tab in iPod preferences and click Restore to restore this iPod to factory settings." Then it shows up in iTunes, but only under the name "iPod" instead of "Melissa's iPod", says n/a for the capacity, but then still has the correct software version (1.0.3) and serial number. I can then click restore, and the computer does its thing, then tells me it has be reformatted and to leave it plugged into the computer, then it will show back up in iTunes once it has restarted. The problem lies in that it never makes it through the restart to become listed in iTunes again until I put it into disk mode again. It seems that everyone else's problem is solved when they put it into disk mode, but that's just not working for me....
I have honestly tried everything. Uninstalling and reinstalling drivers, tried another computer, charged it with a wall charger, went through all the iPod properties, turned the iPod service off and on, did resets, went through everything possible in the Apple help, and all I want to do is listen to my music!!!
Any suggestions, or am I resigned to spending hours on the phone with Apple, or sending it back to them?
Thanks for all the help in advance, and happy holidays!
Melissa

Alright, so I finally decided to just call Apple and see what was going on. I got talking to someone and explained my problem, about how the iPod wouldn't reformat and such, and he told me that something was wrong with the connections or something inside the iPod. Which in short means my iPod is dead, lol. Since it's only 2 months old though they're going to replace it, so they're sending me a box to ship my iPod back in, then once they recieve my iPod they're just going to send me a brand new one (and yes, a new one, not a refurbished one, I asked) and not even bother trying to just repair my old one, which leads me to believe that he's heard this problem already multiple times....
So basically I should be getting a new iPod in 10 days he said. Now I get to spend my break reimporting all my cd's.... score. This will be my 4th iPod... you'd think I'd have learned by now.. but no... lol.

Bloated up 80Gb iPod Classic

As a favor to a dear friend of mine, I take a look at his acting up 80GB iPod Classic. He's a PC user (with just practical computing knowledge) and thus sync his iPod with PC's iTunes and not Mac's .
The case here is his iPod went dead and can only go to disk mode like eternally.
Yes, it has to be restored. I know... But here's the amazing part. The black 80GB iPod (as I checked with disk utility) has grown in capacity into 16TB iPod.
So, that's why every time I tried to sync to restore it, iTunes was unable to complete the process because the capacity is not Apple's 80GB default (the capacity stated as N/A in the iTunes).
Is there anyway to resolve this matter? There has been some cases on PC users Flashdisk, that they got the capacity bloated up to 2 times or 3 times from its real capacity... This is easily resolve by formatting the **** thing and everything went to normal again...
Since this is an iPod with some ROM memory in it, what software that could help me to resolve this issue?
I have utilize iTunes 8.1.1 & Drive Genius & Disk Utility - none of 'em succeed to restore my friend's iPod original capacity - none of those software mentioned got through the **** thing just to get it verified.

Hey there,
Why not try erasing and reformatting in on a PC? The website below will give you instructions on how to make this happen.
[Erase Your iPod The Super Fix for Most iPod Problems|http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml]
It may be worth a shot.
B-rock

"Unexpected Error" on 80gb iPod Classic

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