Unexpected error when trying to set up my base station

Yesterday, I hit check for update on my base station in the airport utility (6.3.1) and lost my wifi. I performed a factory reset on the base station (airport extreme) and now it shows the internet as a yellow dot (although I know it is working) and lists my base station under "other wireless devices". When I click on it, it goes into thinking/set-up mode (during which wifi works!) then gives me an unexpected error message. As long as I leave the error message up, I can use wifi. When I clear it, the wifi is gone.
Frustrating. Any help appreciated.

Hello LeahM,
Thanks for the question. The following article provides the most relevant information to your question:
AirPort base station not seen or "An unexpected error occurred" appears in AirPort Utility 6.3
http://support.apple.com/kb/TS4597
Thanks,
Matt M.

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Hi LonF1,
For solving your issue, please try to update the SuperUser and SuperReader per the article below:
http://technet.microsoft.com/en-us/library/ff758656.aspx
$wa = Get-SPWebApplication -Identity "<WebApplication>"
$wa.Properties["portalsuperuseraccount"] = "<SuperUser>"
$wa.Properties["portalsuperreaderaccount"] = "<SuperReader>"
$wa.Update()
If this issue still exists, please feel free to let me know.
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

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