Unexpected Reboot and Kerberos Exception

Question

Hi Everyone,
This morning, we had quite a few Windows Server 2008 R2 servers reboot unexpectedly and an exception generated for LsaSrv. The event ID was 5000. We tried installing patch 2732595 with no luck as to resolving. What can be done to resolve this?
General -
The security package Kerberos generated an exception. The exception information is the data.
Details -
+
System
Provider
[ Name]
LsaSrv
[ Guid]
{199FE037-2B82-40A9-82AC-E1D46C792B99}
EventID
5000
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8000000000000000
TimeCreated
[ SystemTime]
2015-01-23T09:57:26.771605300Z
EventRecordID
81848
Correlation
Execution
[ ProcessID]
516
[ ThreadID]
12
Channel
System
Computer
WIN-TTGD70A6K5T
Security
[ UserID]
S-1-5-18
EventData
Package
Kerberos
050000C000000000000000000000000011113AFFFE07000002000000000000000000000000000000DE5F9001000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000
Binary data:
In Words
0000: C0000005 00000000 00000000 00000000
0008: FF3A1111 000007FE 00000002 00000000
0010: 00000000 00000000 01905FDE 00000000
0018: 00000000 00000000 00000000 00000000
0020: 00000000 00000000 00000000 00000000
0028: 00000000 00000000 00000000 00000000
0030: 00000000 00000000 00000000 00000000
0038: 00000000 00000000 00000000 00000000
0040: 00000000 00000000 00000000 00000000
0048: 00000000 00000000
In Bytes
0000: 05 00 00 C0 00 00 00 00 ...À....
0008: 00 00 00 00 00 00 00 00 ........
0010: 11 11 3A FF FE 07 00 00 ..:ÿþ...
0018: 02 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: DE 5F 90 01 00 00 00 00 Þ_.....
0030: 00 00 00 00 00 00 00 00 ........
0038: 00 00 00 00 00 00 00 00 ........
0040: 00 00 00 00 00 00 00 00 ........
0048: 00 00 00 00 00 00 00 00 ........
0050: 00 00 00 00 00 00 00 00 ........
0058: 00 00 00 00 00 00 00 00 ........
0060: 00 00 00 00 00 00 00 00 ........
0068: 00 00 00 00 00 00 00 00 ........
0070: 00 00 00 00 00 00 00 00 ........
0078: 00 00 00 00 00 00 00 00 ........
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........
0090: 00 00 00 00 00 00 00 00 ........

Answer 1

OK then I would recommend proceeding with these basic troubleshooting steps:
Make sure that you have recent Windows updates installed (To be tested first)
Install latest versions of your drivers, firmware and BIOS
Run chkdsk /r /f and sfc /scannow
Removal all unused programs
Do a clean boot: http://support2.microsoft.com/kb/929135/en-us
Do a memory test using memtest86+ and replace the faulty RAM in case of failure detection
If this does not help then try temporary disabling your security software running on the server and check again.
This posting is provided AS IS with no warranties or guarantees , and confers no rights.
Ahmed MALEK
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