Unexpected results, when creating a pdf from Illustrator (cs3)

A customer has supplied a 'print ready' pdf, created in Illustrator [cs3]. The file contains grey text [20% black], but when they have printed to pdf [using acrobat 8], the breakdown of the 'grey' changes in colour to a cmyk value [45,36,35,1) instead of 0,0,0,20 as originally created in Illustrator.
I've replicated the customers error from scratch, and have found that, when you save [save-as] the file as a pdf [using acrobat 8 settings] and resulting pdf is correct = 20% black.
These errors where generated using a pc platform. We also tried to reproduce the error on our Mac's, but the Mac system didn't generate any issues.
Does anyone know why illustrator would produce [using the same native file] two different results when producing pdf's? We've check all colour management, etc. and still can't figure out why this is happening.

I have heard of this issue, but trying to remember is an issue by itself. lol. Seams to me there is an option for true blacks 0,0,0,? and cmy blacks ?,?,?,0. I am almost positive there are a few threads on this forum about this.

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