Unexpected shutdowns and unable to recover BIOS

I recently put together a build with the following parts:
i7 5820k @4.5Ghz 1.3v
MSI x99s SLI plus motherboard
Noctua NH-D15 cooler
Corsair AX760i PSU
4 x 8 Crucial Ballistix RAM
Let's start with my first problem. Upon pressing the power button to wake my computer from sleep, my computer suddenly shutdown with a very audible click from the power supply. After some restarts later a message pops up on the screen saying something about overclock failure. The sudden shutdown upon waking is happening quite often. However, I stress tested all my components using AIDA64 for more than 8 hours with low temperature and no errors. Hybrid sleep is disabled and the power button is set to sleep.
My second problem is that I cannot recover the first BIOS that I messed up during overclocking. I put 4GHz @ 1.2v on the ring/cache and the computer gets stuck on "A2" during boot. Attempted to recover the BIOS following the manual but it does not seem to boot from the USB that I prepared. I used rufus to create a MS-DOS USB and added the MSI BIOS files in it. The BIOS detected the USB but then switches to Windows. I tried FAT32 and FAT, two different USBs, MS-DOS and freeDOS, but no matter what, the computer does not boot from the USB. Legacy support is on but when I enter the boot menu, the USB I want to boot from is under UEFI even though its DOS ( i.e.: UEFI: <name of USB>).

Quote
i7 5820k @4.5Ghz 1.3v
remove any overclock, do >>Clear CMOS Guide<< with power cord removed
then check how its goes

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Thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown

Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Hi, kuelderrek
Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
Best,
Adam
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Unexpected shutdowns and loss of internet connectivity on brand new 420t

Hi,
I was experiencing unexpected shutdowns (would see safe mode choices when turned PC back on) and also intermittent internet connectivity issues.
To Fix:
In device manager, I turned off the option in the Realtek Network Controller Power management tab to allow the computer to turn off this device to save power.
It's been working like a charm so far (2 days). I'm not so sure HP should be building PCs with this option set. There are no updates that I haven't installed either. PC still sleeps (can see nic lights go off) and wakes up just fine.
Other that that we really like this PC...Beats Audio wasn't impressive with only the internal speakers, then I tried a good set of external tweeters and a subwoofer and then it was realized.
Hope this helps someone.

Troy,
Thanks for the suggestion. It sounds like you've heard that others have had this problem. Is that right?
And are you suggesting that the kernel panics and the loss of Internet connection are related? They often happen independently of one another.
Claire

System is slow and unable to recover

i am using dv6 core i5/6gb/640gb/win7
previously i got error 3F1, with this error i was able to use the system but the systems response is very slow... slower than p4. then i tried to recover my system using recovery disks but the same error shows everytime i tries to hit F11. then i changed the HDD and tried recovery it copies all the 5 recovery disks and later it shows the error code: 0xe0ef0003. i have tried another new HDD also for that also it shows the same.
even i tried installing other win7 software then i got another new error (0xc00000e9, info: an unexpected I/O error has occured) during booting the cd.
according to my experience in computers i think there might be a fault in the laptop itself i guess some bios problem or motherboard problem etc
if any one can help me pls help

To rule out a faulty CD/DVD drive try creating a Windows 7 usb flash drive installer:
http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html
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Random restart instead shutdown and power off in bios

Dear all,
since some time my Thinkpad T410 randomly restarts instead doing a requested shutdown. Also there is a random power off while POST when I power on the system (I not noticed any relationship between both problems except the date since they occur - maybe a system update, but I'm not sure).
I'm running Linux 3.1.2-1-ARCH with thinkpad-acpi kernel module and laptop-mode enabled.
I also tried Windows and Ubuntu to assure that this problem is not hardware related and I never experienced the problems with both tested OS's.
Has anybody experienced similar problems or a clue where to start looking for problems?
Cheers,
Martin
Last edited by schappi (2011-11-28 19:29:24)

By now, i think i solved the problem with a clean arch installation. I know, it's overkill, but I can't figure out the cause of the randomly appearing problem.
@albLinux: If you have this problem when rebooting each time, try google or have a look here:
https://bbs.archlinux.org/viewtopic.php?pid=1023970
cheers

Unexpected shutdown and hibernation (MBP 13 Early 2011)

Hello,
I'm getting a issue with my MacBook Pro :
When my Mac is on standby too long, it goes in what I call "hibernation" mode, meaning by this the mode in which you go when your Mac laptop fully runs out of battery.
My MBP often shutdown when moving it too suddenly.
I tweaked my Mac by replacing the HDD by a SSD and replacing the Superdrive by the HDD. I also changed my 4Gb of 1033 MHz RAM with 16Gb of 1600 MHz RAM.
When the problem started a few weeks ago, I decided to make a clean install of Mac OS. Today, I removed the HDD and replaced it by the Superdrive. The only tweak remaining on my computer is now the 16Gb of RAM.
I already tried PRAM, NVRAM and SMC reset. I have deactivated the SMS (Sudden Motion Sensor).
The problem appears to me to be physical and I am actually thinking about a bad contact. But I hope you'll be able to give me other answers or to deal with mine in depth.
Have a nice day.

I am relatively sure your "tweaks" as you call them caused the problems.
I would take it in to an authorized service facility for diagnosis.
Barry

WS-C4500X-16 is in rommon mode and unable to recover itc

Hi All,
I have a new cisco device with the model of WS-C4500X-16, when i power on it displays the below error and goes to rommon mode.
* Rom Monitor NVRAM configuration is being initialized to      *
* default values. This may be because it was never initialized.*
Writing to Primary Region failed
Writing to Backup Region failed
Rommon (G) Signature verification PASSED
flash0:/codesign/rm1.dat open failure
Rommon (P) Signature verification PASSED
flash0:/codesign/rm2.dat open failure
* Rom Monitor NVRAM configuration is being initialized to      *
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Writing to Backup Region failed
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* Welcome to Rom Monitor for    WS-C4500X-16 System.       *
* Copyright (c) 2008-2012 by Cisco Systems, Inc.           *
* All rights reserved.                                     *
Rom Monitor (P) Version 15.0(1r)SG6
CPU Rev: 2.2, Board Rev: 4, Board Type: 108
CPLD Mobat Rev: 2.0x4377.0xb277
Chassis: WS-C4500X-16
MAC Address : f0-f7-55-c5-31-7f
Ip Address   : Not set.
Netmask      : Not set.
Gateway      : Not set.
TftpServer   : Not set.
Non-Redundant system or peer not running IOS
System Uplinks & Linecards have been reset!!
***** The system will autoboot in 5 seconds *****
Type control-C to prevent autobooting.
******** The system will autoboot now ********
config-register = 0x102
Writing to Primary Region failed
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Could not find a valid file in BOOT environment variable.
BOOT variable can be set from IOS. To find currently set
Rom Monitor variables, please type 'set' command.
For help on choosing a boot method, type 'confreg' command.
Writing to Primary Region failed
Writing to Backup Region failed
Writing to Primary Region failed
Writing to Backup Region failed
Writing to Primary Region failed
Writing to Backup Region failed
====================================
So i try to see the image in the bootflash, if i execute the dir bootflash:, It displays as below and doesn't showed the content
rommon 1 >dir bootflash:
ExtX super block invalid signature
So i thought of booting the device with usb but no pendrive gets detected .it also fails as u can see below
rommon 2 >dir usb0:
No USB storage device detected!
Error[3]: Failed to open directory!
Can anyone suggest me what i can do further

Hello Sr,
It is possible that we may a faulty appliance nevertheless try the next action plan:
1- Change the config register to 0x2102
   --Check the settings
   rommon>set
   --Clear the current boot variable
   rommon>unset boot
   rommon>confreg 0x2102
   rommon>reset
If does not fix the issue follow step 2:
2- Connect the management port to access a tftp server.
   You will see a message that a physical link is established
   --Issue the set interface gi1 or fa1
   --rommon>set interface fa1 x.x.x.x 255.255.255.0
   DG to use to get to the TFTP server
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3- Check that the configs which have been made and test connectivity
   rommon>set
   rommon>ping x.x.x.x
4- Once the ping to the tftp is successful, you can issue the boot tftp to specify the image:
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Haihua

What causes unexpected shutdown and restarts

ok last night my IPhone was really hot so I looked at it and it said 20% battery and it gave me the full battery sing. So I unplugged it than I shut it down for like 30 min and turn back on than I start charging it and talking on Skype with it. So before I went to bed. I shut it down and then when I woke up this morning I went to go plug it in. Than I got the Apple Logo when you first turn it on and then like 15 to 20 sec latter it turn off for no reason and it repeats that over again. I can’t get pass the Apple logo without restarting.

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Blue screen error "windows has recovered from a unexpected shutdown"

Hi guys
I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8F2DA8A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062614-23836-01.dmp
C:\Users\Venkateshwara swamy\AppData\Local\Temp\WER-74552-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

It could be some driver compatibility issues.
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Re: Windows Server 2008 R2 guest unexpected shutdown

Hi,
I originally attempted to hijack an old abandoned forum thread to ask my question. I wasn't contributing to the original poster's issue but have a concern of my own.
That thread from 2011 was:
Windows Server 2008 R2 guest unexpected shutdown
and my post has been split away from the hijacked thread to let it stand on its own.
My question is ...
Any update on this? I'm having this issue using the Intel Driver. I was told by Oracle support to use the PV Drivers and once I install the drivers, the window server does a Blue Screen. Please Help.
Thank you
Devon
Here is an example of the vm,cfg.
acpi = 1
apic = 1
boot = 'd'
builder = 'hvm'
device_model = '/usr/lib/xen/bin/qemu-dm'
disk = ['phy:/dev/mapper/mpath11,hda,w',
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kernel = '/usr/lib/xen/boot/hvmloader'
keymap = 'en-us'
memory = '16000'
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on_crash = 'restart'
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os_variant = 'vista'
pae = 1
serial = 'pty'
timer_mode = 1
usbdevice = 'tablet'
uuid = '26447494-7950-8ef1-f6cd-c0327bb62e06'
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cpus = '16-23'
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vnc = 1
vncconsole = 1
vnclisten = '0.0.0.0'
vncpasswd = ''
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user10413801 wrote:
do you have any other suggestions, is this normal, is this a bug, have others complained about this?I'm not an expert on Windows guests, as I don't run any myself. It's not normal, but others have not complained about it and we do not have any open bugs. However, I don't know how to troubleshoot crashing Windows guests like you can with crashing Linux guests. Your best bet is to open an SR with Oracle Support, and perhaps also Microsoft support, so you can track down why the guest is crashing.

Image creation with MDT task sequence- "Windows has recovered from an unexpected shutdown"

I'm using MDT 2012 U1 to build and capture a Windows 7 x86 image for deployment with ConfigMgr 2012 SP1. I'm using the standard client task sequence in MDT.
The MDT task sequence consistently fails after the reboot in the "Postinstall" group. The install OS, Copy Scripts, Configure, Inject Drivers, Next Phase, and Restart Computer tasks all execute successfully, then the MDT-initiated reboot
completes successfully. There is nothing else helpful in the SMSTS.LOG, these are the last entries in the log:
Successfully complete the action (Restart Computer) with the exit win32 code 0
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Set a global environment variable _SMSTSLastActionRetCode=0
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Any help/suggestions are appreciated.
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FP

Thanks for your reply Phil.
Setuperr.log is empty, zero bytes. Setupact.log looks good to me, it has these entries at the end:
OrchestrateUpdateImageState: Updating image state from [IMAGE_STATE_UNDEPLOYABLE] --> [Image_State_Complete]
OOBELdr.exe exiting with code [0x0]...
Process exited with exit code [0x0]
c:\windows\panther\SetupInfo succeeded.
c:\windows\panther\setupinfo.
Windeploy.exe exiting with code [0x0]
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SetupSQM is finished
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Thanks,
FP

I just bought a MBP after my PC crashed. How do I set up my itunes library on my new Mac? I do not have a backup drive, and I was unable to recover anything from the trashed PC drive. Can the library be rebuilt/restored??

Finally made the switch from PC to Mac, after my PC crashed and burned. I Do not have a backup on an external drive, and I was unable to recover any data from the trashed PC hard drive.
Can I download my library, or is there a way to get my itunes content on my new Macbook Pro? I have almost 10 years of music and stuff on my iTunes, so I really hope there is a fix!
Thanks!

No backup is a huge mistake.
You can redownload some itunes purchases in some countries:
Downloading past purchases from the App Store ... - Apple - Support

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

When I went to update my iPod touch on iTunes, it said unable to update then the iPod shutdown and no longer showed connected in iTunes. I have tried holding down both buttons for up to 3 mins with no luck turning it on, even after a full charge. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Corrupted BIOS on Envy DV7-7223CL, Unable to recover by Win+B or USB key, HP Experts Pls Advice

I have a Envy DV7-7223CL laptop (Product no. C2N67UA with AMD A8-4500M cpu and 8GB RAM) running Win8 which was working fine, The day windows was updating the system while the battery was out and it was conected to charger only, Then the power got disconnected and laptop went dead in middle of update!!
When I try to restart the laptop the system stucks in blank screen and can't open the BIOS page or go to BIOS recovery using "Windows+B" combination.
From signs that I see and HP support pages I read and tried I'm almost sure that the BIOS has got corrupted ...
Now the symptoms after powering up: Power button remains ON, Caps-lock LED keeps flashing (Non-Stop continuous), HDD and System Fan running, Blank Screen with absoultely nothing on display.
What I've tried:
1- Disconnecting HDD, ReSeating and removing memory modules, forcing power off by holding power button,
2- Following all steps shown in:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02693833&lc=en&product=5406925&tmp...
Though I'm 100% sure that I haven't deleted the factory set HP_TOOLS partition on the HDD (The laptop was recently reset to factory settings using Recovery Partition) but still system can't get into BIOS Recovery screen using Win+B
3- As last resort I've been trying to recover BIOS using external USB storage: I downloaded and ran the HP UEFI Support Environment for my laptop (which is sp63599.exe), It Created the folders "BIOSUpdate" & "SystemDiags" folders within "Hewlett-Packard" folder on flash drive with all required files inside, It also creates BIOS folder which has 3 empty folders (Current, New, Previous) inside. I believe these folders should contain the BIOS files that system will read automatically and flash to BIOS.
So I followed the steps in the link below:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/How-to-use-the-HP-BIOS-update-uefi-utility/...
And downloaded the oldest version of BIOS for my laptop (F.13 - sp58982) then extracted the 0182D.BIN file using WinRar out of this file. Then I downloaded the latest version of "phoenixtool250" and fed this 0182D.BIN file to it trying to get out the Decrypted file .dec and signature file .sig, But out of surprize the program tells that the BIN file "is not a Phoenix/Dell/Insyde/EFI BIOS",
So it couldn't proceed and no .sig & .dec file produced!! I tried this program with F.21 & F.23 version of BIOS files for my model but no luck.
I tried this program with .BIN files for other HP models (i.e. DV7-4120er) and it works fine giving the required .sig & .dec files.
So now questions are:
A) Why the system can't recover BIOS fro HP_TOOLS partition on my HDD by using Windows+B combination? Does it mean that partition is currupted too? Or is there any other way to initiate it?
B) How can I get out the .sig & .dec files from the BIOS .BIN files of my model (F.13-sp58982, F21-sp60074, F23-sp63517)? Is there any other program rather than "phoenixtool" to do this? Or is the BIOS chip on this model of HP is completely different brand & type (None of Phoenix/Dell/Insyde/EFI BIOS)?
C) If anyone happen to have this model (DV7-7223CL with HP_TOOLS partition still on their HDD I'll appreciate if could copy & send me the *.BIN & *.SIG files, I think it will solve my problem
Please help me ASAP to solve this problem as I need this laptop for my work, I appreciate feedback and hints that you may have tried or discovered solving this problem.
PS: I tried to copy *.BIN & *.SIG files of "HP DV6-7138us" which I found through a thread to mimic the system and see if it reads the files from USB flash, But nothing happen and I even don't see the USB stick light blink or turn on during boot with Win+B pressed, So does it mean my system doesn't or couldn't even read the USB drive? Or simply it does check the USB drive but ignores it as the *.bin & *.sig files not matching what the system expects to find?
Thanks a lot

Hi there, I have the same problem with my envy 17ts-j100. I was trying to recover and I had a reset failed massage to I powered it off and went to sleep. The laptop won't boot to bios with symptoms as above.
Somebody please help out.

I was running Lightroom 3.6 with the OS Windows XP (Sp3). The whole system crashed, I am unable to recover the serial number. I then upgraded my OS to Windows 7 (x64) and down loaded Lightroom 4.4, I wanted to buy a licence so I then upgraded to Lightroom

I was running Lightroom 3.6 with the OS Windows XP (Sp3). The whole system crashed, I am unable to recover the serial number. I then upgraded my OS to Windows 7 (x64) and down loaded Lightroom 4.4, I wanted to buy a licence so I then upgraded to Lightroom 5, now when I try to register I am asked for the original licence/serial number. Where do I go from here??????

If you upgraded from 3.6 to 5 (you didn't indicate buying 4.4) then you will need the serial number from 3.6 in order to be able to use 5. If you did not keep a record of it there is a chance it might be available thru your Adobe account online, but if not, there is likely not much you can do except to return the upgrade and purchase a full version. Try contacting support using chat and explain your situation to see if they can help.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
If you did purchase 4.4 then that should be sufficient to use to activate 5.
I can never be sure what goes on with Lightroom, and the Adobe site (even when it works properly) makes finding information about products difficult these days so I am at a loss to confirm anything I say.

Unexpected shutdowns and unable to recover BIOS

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