Unexpected Shutdowns since 10.4.9 Upgrade

Hello All. Quick question (hopefully)...
Upgraded a few weeks ago to 10.4.9 and now (only when using battery power) the computer shuts down unexpectedly when the battery has about 40 minutes remaining...no warning, just stops. When I plug it in, it starts back up. The calendar resets to a 1969 date..but that is the only change.
Any ideas.
Also, seems that my keyboard is now french so some of my keys are wrong...no question mark, exclamation point, etc. Any ideas...
Thanks

Yes it is a USB modem and so you're probably right... When I upgraded to 10.4 in the first place the modem went haywire until Speedtouch produced a driver that was appropriate. I just didn't think it would make too much difference going from 10.4.8 to 10.4.9, but I guess you can never tell.
As far as I knew there was no way of checking and other upgrades within 10.4 haven't made any difference.
Thanks for the help...
David

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Unexpected shutdowns can be linked many different things, are you doing something specific at the time, for example using applications that require a lot of CPU or RAM?
In most cases it's linked to the CPU becoming to hot or a faulty RAM module.
Open up the event viewer and browse to "System"
Are there any errors at the time of the computer rebooting?
Best regards
Andreas Molin
Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin

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Ever since I got an upgrade Foxfire keeps crashing.

== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
I got an automatic upgrade last week and ever since Foxfire keeps crashing.
== Firefox version
==
3.6.6
== Operating system
==
Windows7

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Pro 15 unexpected shutdown due to video card issue

I experienced unexpected shutdown (black screen) twice a day recently. the report shows it is Graphic gard issue. Do I need to update the driver?
Anonymous UUID:       71E7AE5E-09ED-4757-F0AF-CFBEB36E99FF
Wed Jun 11 15:22:07 2014
panic(cpu 0 caller 0xffffff7f856f5f7c): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff81f5a88000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.5.26/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff81f1443320 : 0xffffff8003422fa9
0xffffff81f14433a0 : 0xffffff7f856f5f7c
0xffffff81f1443470 : 0xffffff7f83e04bf4
0xffffff81f1443530 : 0xffffff7f83eceeaa
0xffffff81f1443570 : 0xffffff7f83ecef1a
0xffffff81f14435e0 : 0xffffff7f841039e2
0xffffff81f1443650 : 0xffffff7f83ef1985
0xffffff81f1443670 : 0xffffff7f83e0b6ad
0xffffff81f1443720 : 0xffffff7f83e091b8
0xffffff81f1443920 : 0xffffff7f83e0ab07
0xffffff81f14439f0 : 0xffffff7f84cdd33b
0xffffff81f1443ac0 : 0xffffff7f84c6ebeb
0xffffff81f1443af0 : 0xffffff7f84c6d3d4
0xffffff81f1443b70 : 0xffffff80038cf50a
0xffffff81f1443b90 : 0xffffff80038d006e
0xffffff81f1443bf0 : 0xffffff80038cdabf
0xffffff81f1443d40 : 0xffffff80034b66a8
0xffffff81f1443e50 : 0xffffff8003426bf1
0xffffff81f1443e80 : 0xffffff80034139f5
0xffffff81f1443ef0 : 0xffffff800341e043
0xffffff81f1443f70 : 0xffffff80034c989d
0xffffff81f1443fb0 : 0xffffff80034f3c76
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.5.26)[B67CD59F-1344-37BC-8A9A-46D6D3DCA13D]@ 0xffffff7f856e7000->0xffffff7f856fafff
            dependency: com.apple.driver.AppleGraphicsControl(3.5.26)[C0F9A79F-167E-3A68-873C-5CE17B97F B11]@0xffffff7f856df000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f846e2000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f83abe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83d5b000
            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f856e2000
         com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f83db4000->0xffffff7f84027fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f83abe000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f83d9e000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83d5b000
            dependency: com.apple.AppleGraphicsDeviceControl(3.5.26)[E971FED4-805F-3462-9D93-1919EBE3DC 82]@0xffffff7f83dae000
         com.apple.nvidia.driver.NVDAGK100Hal(8.2.6)[AE5D65B5-1E26-3509-97B9-C68D97C2114 3]@0xffffff7f84033000->0xffffff7f841dffff
            dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f83db4000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f83abe000
         com.apple.iokit.IOAcceleratorFamily(98.20)[A9B0998E-C32B-3A6C-A194-B6C735138446 ]@0xffffff7f84c57000->0xffffff7f84caffff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f83abe000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83d5b000
         com.apple.GeForce(8.2.6)[DEF6CC39-4A5E-3BED-AF24-986B5A653FEE]@0xffffff7f84cbc0 00->0xffffff7f84d4afff
            dependency: com.apple.iokit.IOAcceleratorFamily(98.20)[A9B0998E-C32B-3A6C-A194-B6C735138446 ]@0xffffff7f84c57000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[244D4E48-78E6-3369-8D76-285C66EF9BF4]@0xffffff 7f83abe000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[B93BBFC9-9ED5-3DDD-8CED-5EDA081BB997]@0xff ffff7f83d9e000
            dependency: com.apple.nvidia.driver.NVDAResman(8.2.6)[DB59C243-61DE-3B0C-86C3-6D89446F6F14] @0xffffff7f83db4000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[B889D3AB-CCC0-3FCD-A83E-D2E3E4CB537B]@0 xffffff7f83d5b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:     0x0000000003200000
Kernel text base: 0xffffff8003400000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 19073043831456
last loaded kext at 18040745522033: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f85870000, size 49152)
last unloaded kext at 18114078820583: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f85870000, size 32768)
loaded kexts:
com.github.osxfuse.filesystems.osxfusefs          2.6.4
org.virtualbox.kext.VBoxNetAdp          4.3.12
org.virtualbox.kext.VBoxNetFlt          4.3.12
org.virtualbox.kext.VBoxUSB          4.3.12
org.virtualbox.kext.VBoxDrv          4.3.12
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AppleBluetoothMultitouch          80.14
com.apple.driver.AudioAUUC          1.60
com.apple.filesystems.autofs          3.0
com.apple.iokit.IOBluetoothSerialManager          4.2.4f1
com.apple.driver.AppleMikeyHIDDriver          124
com.apple.driver.AppleMikeyDriver          2.6.1f2
com.apple.driver.AppleHDA          2.6.1f2
com.apple.driver.AGPM          100.14.15
com.apple.driver.ApplePlatformEnabler          2.0.9d1
com.apple.driver.X86PlatformShim          1.0.0
com.apple.driver.AppleUpstreamUserClient          3.5.13
com.apple.driver.AppleMCCSControl          1.1.12
com.apple.GeForce          8.2.6
com.apple.driver.AppleLPC          1.7.0
com.apple.driver.AppleSMCLMU          2.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.driver.AppleIntelHD4000Graphics          8.2.6
com.apple.driver.AppleIntelFramebufferCapri          8.2.6
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleHWAccess          1
com.apple.driver.AppleMuxControl          3.5.26
com.apple.driver.AppleThunderboltIP          1.1.2
com.apple.driver.AppleUSBTCButtons          240.2
com.apple.driver.AppleUSBTCKeyboard          240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          35
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.5.1
com.apple.driver.AppleUSBHub          666.4.0
com.apple.driver.AppleSDXC          1.5.2
com.apple.driver.AirPort.Brcm4331          700.20.22
com.apple.driver.AppleAHCIPort          3.0.0
com.apple.driver.AppleUSBEHCI          660.4.0
com.apple.driver.AppleUSBXHCI          677.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleACPIButtons          2.0
com.apple.driver.AppleRTC          2.0
com.apple.driver.AppleHPET          1.8
com.apple.driver.AppleSMBIOS          2.1
com.apple.driver.AppleACPIEC          2.0
com.apple.driver.AppleAPIC          1.7
com.apple.driver.AppleIntelCPUPowerManagementClient          217.92.1
com.apple.nke.applicationfirewall          153
com.apple.security.quarantine          3
com.apple.driver.AppleIntelCPUPowerManagement          217.92.1
com.apple.driver.IOBluetoothHIDDriver          4.2.4f1
com.apple.driver.AppleMultitouchDriver          245.13
com.apple.kext.triggers          1.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
com.apple.iokit.IOSerialFamily          10.0.7
com.apple.driver.DspFuncLib          2.6.1f2
com.apple.vecLib.kext          1.0.0
com.apple.iokit.IOAudioFamily          1.9.7fc2
com.apple.kext.OSvKernDSPLib          1.14
com.apple.driver.AppleSMBusController          1.0.11d1
com.apple.iokit.IOAcceleratorFamily          98.20
com.apple.nvidia.driver.NVDAGK100Hal          8.2.6
com.apple.nvidia.driver.NVDAResman          8.2.6
com.apple.driver.AppleHDAController          2.6.1f2
com.apple.iokit.IOHDAFamily          2.6.1f2
com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.4f1
com.apple.driver.AppleSMBusPCI          1.0.12d1
com.apple.driver.X86PlatformPlugin          1.0.0
com.apple.driver.IOPlatformPluginFamily          5.7.0d11
com.apple.iokit.IOAcceleratorFamily2          98.20
com.apple.AppleGraphicsDeviceControl          3.5.26
com.apple.iokit.IOSurface          91.1
com.apple.iokit.IOBluetoothFamily          4.2.4f1
com.apple.driver.AppleSMC          3.1.8
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.4.1
com.apple.driver.AppleGraphicsControl          3.5.26
com.apple.iokit.IOGraphicsFamily          2.4.1
com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
com.apple.driver.AppleUSBMultitouch          240.9
com.apple.iokit.IOUSBHIDDriver          660.4.0
com.apple.driver.AppleUSBMergeNub          650.4.0
com.apple.driver.AppleUSBComposite          656.4.1
com.apple.driver.CoreStorage          380
com.apple.driver.AppleThunderboltNHI          2.0.1
com.apple.iokit.IOThunderboltFamily          3.2.7
com.apple.iokit.IO80211Family          630.35
com.apple.iokit.IONetworkingFamily          3.2
com.apple.iokit.IOUSBUserClient          660.4.2
com.apple.iokit.IOAHCIFamily          2.6.5
com.apple.iokit.IOUSBFamily          677.4.0
com.apple.driver.AppleEFINVRAM          2.0
com.apple.driver.AppleEFIRuntime          2.0
com.apple.iokit.IOHIDFamily          2.0.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          278.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.AppleKeyStore          2
com.apple.driver.DiskImages          371.1
com.apple.iokit.IOStorageFamily          1.9
com.apple.iokit.IOReportFamily          23
com.apple.driver.AppleFDEKeyStore          28.30
com.apple.driver.AppleACPIPlatform          2.0
com.apple.iokit.IOPCIFamily          2.9
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
com.apple.kec.pthread          1
Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 11.1

nuoyapapa,
if the bug exists in Apple’s code, then there’s nothing that can be done about it but to wait for an update from Apple. Given the loaded kernel extensions shown in the crash report, the only things which you could affect are VirtualBox and FUSE for OS X. Since you have the latest version of VirtualBox installed, and I haven’t seen similar GPU panics reported involving that version of VirtualBox, that led me to suggest experimenting with FUSE for OS X first. Since it’s a GPU panic, you could try disabling VirtualBox if you think that it’s more likely to be the cause than FUSE for OS X.

Thinkpad x1 carbon unexpected shutdown and freezing during manual shutdown

Ever since i got my x1 carbon i've been experiencing constant unexpected shutdown issues. Ill leave my laptop on for a few minutes unused and when i come back it'll be turned off and when started back up it will prompt me that the computer has recovered from a unexpected shutdown. There are also numerous of times where i would attempt to put my laptop to sleep or shut it down manually and the screen will go black, however the laptop doesnt shutdown or goes into sleep mode, but instead freezes with a black screen. I've sent in my x1 carbon in once due to a harddrive failure where the computer wont even start up windows at all, the technician informed me that they put a new ssd in and ever since i got it back these issues still occur. Can some one please help me here? these occurance are getting more frequent and i'm afraid i might have to send in my laptop again due to harddrive failure.

Hi, kuelderrek
Could you possibly go into Event Viewer and look at the Windows Logs, and then take a screenshot of these logs and post them here? I'd also recommend making sure all the drivers for your system are up to date, just to make sure they are not causing any issues. You can find all the drivers for your system here.
Best,
Adam
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SBS 2011 VM regular unexpected shutdowns, unable to find cause.

Hi,
I have an SBS 2011 virtual machine running on ESXi 5.5 / HP DL380 G7. This particular VM is reporting unexpected shutdowns at regular intervals, at first it happened once or twice every few months but in the last few weeks it has started happening every
2 days between 1am and 2am.
There are other VM's on this server that are not effected.
The event logs don't report anything suspicious until after the unexpected shutdown when I get the unexpected shutdown errors.
Steps I have taken so far to isolate the issue are as follows.
1. update the firmware on the HP server.
2. update ESXi from 5.1 to 5.5
Unfortunately these steps have made no difference. Any idea on what might be causing the SBS 2011 VM and not the others to have this problem? It runs a rather large exchange database and all these unexpected shutdowns are a cause for concern.
Regards,
PM

Thanks for the suggestions,
AV updates take place between 7pm and 11pm at hourly intervals (previously hourly all day)
We use Shadowprotect for our backups and an incremental backup it taken on an hourly basis between 8am and 6pm, Monday to Friday, a full backup takes place on a Saturday afternoon.
I've gone through the system logs and tried to compare what's happening at the time of the crash on the days it did/didn't happen and have noted the differences below.
Between 1:00am and 1:30am on a day the server didn't crash there are GroupPolicy Event ID 1500's in the System logs and not much else.
on the days ( this morning ) it did crash there are those same 1500's as well as some Service Control Manager Event ID 7036's in the System logs immediately after a group policy update of 7 objects. The 7036's are as follows.
30/03/2015 1:05:05 AM Service Control Manager
7036 The Portable Device Enumerator Service service entered the running state.
30/03/2015 1:05:06 AM Service Control Manager
7036 The Windows Defender service entered the running state.
30/03/2015 1:05:07 AM Service Control Manager
7036 The Windows Defender service entered the stopped state.
30/03/2015 1:07:05 AM Service Control Manager
7036 The Portable Device Enumerator Service service entered the stopped state.
There are then some more 1500's until 1:25am then at 1:28am I get Event ID 12 The operating system started at system time ‎2015‎-‎03‎-‎29T14:58:12.109999300Z
The application logs seem more promising, see the screenshots below. First where the server didn't crash and second where it did. (crash was at ~1:26am)
App Event Logs no crash - http://i.imgur.com/fseIrZ1.png
App Event Logs crash - http://i.imgur.com/90wsbjX.png
See - http://pastebin.com/ZH1L3LQu for details of the application logs that lead up to the crash.
I have since removed the certificate 805XXXXXXXXXXXXXXXXXXX
I have not yet removed certificate 114XXXXXXXXXXXXXXXXXXX
as I get the following error in EMS
The internal transport certificate cannot be removed because that would cause the Microsoft Exchange Transport service
to stop. To replace the internal transport certificate, create a new certificate. The new certificate will automaticall
y become the internal transport certificate. You can then remove the existing certificate.
+ CategoryInfo : InvalidArgument: (:) [Remove-ExchangeCertificate], InvalidOperationException
+ FullyQualifiedErrorId : 787BD31B,Microsoft.Exchange.Management.SystemConfigurationTasks.RemoveExchangeCertificate
I have not yet followed up on this, and I'm unsure if it's related.
There is no unusual performance issues or memory use, there is 76.6GB free on this VM.
Regards,
PM

Protecting NTFS against unexpected shutdowns

Hello. I work for a company that has more than 300 retail stores through my country. Those stores have a local Windows 2008 server running SQL Server 2008 for some local processing. All servers are Dell R220 and R210 II.
Problem is that some of those places have unreliable power supply. Even with UPS sometimes servers turn off and file system is corrupted. Last week we had a case of an unexpected shutdown which corrupted the registry files. Its rare but it happens and when
it happens the store can't function properly.
We've solved this problem on the Linux PoS by using the "data=journal" parameter for the file system. This parameter makes the file system to commit all data and metadata into the journal before writing into the main file system. I'm not a file
system engineer but we've tested and the PoS file systems seems pretty much immune to corruption caused by unexpected shutdown. It makes the system a bit slow but we don't care.
Is there something like that for NTFS? I've searched about it and read some documentation online but it seems to be no way to tune NTFS to become more resistant against corruption.
Many thanks.

Hi,
Yes, as it keep the write buffer in the memory for a period of time, like 72H. When the server restart it finish the write buffer :) Less risk to corrupt that way (so yes it's OS independant, but always depend on the ondoard controller)
For the brand I seen that in HP mostly, for the Dell it depend what the system builder configured the system with. It's usually a clip module that you can plug into the motherboard to make the upgrade. It's a memory kit usually, that you can plug a battery
on it.
Look like that ; we can see the memory upgrade kit with the battery that directly plug into the motherboard :)
Regards, Philippe
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Thank you so much for the info...Cool.. Hope Technet will have another forum to discuss things like this...hahah..
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Hi guys
I am using laptop & everyday it will unexpectedly shutdown and shows Blue screen error "windows has recovered from a unexpected shutdown"...Pls help me to resolve this issue.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 00000030
BCP2: 00000002
BCP3: 00000000
BCP4: 8F2DA8A5
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062614-23836-01.dmp
C:\Users\Venkateshwara swamy\AppData\Local\Temp\WER-74552-0.sysdata.xml
Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

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http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
http://blogs.technet.com/b/askcore/archive/2008/11/01/how-to-debug-kernel-mode-blue-screen-crashes-for-beginners.aspx
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
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