Unexpected various shutdowns of my macbook, I do not have any clue...
Hi guys,
I already read through the forum, but I wasn't quite sure if my problem was solved.
The thing is that my macbook often shuts down without any clear reason. It often happened while I watched a movie or a youtube video. But even when I worked with keynote it just rebooted. I didnt had any other programs running in the background.
Once it happened that a window popped open and said that I have to restart my macbook.
It also happened that it just borke down. I made a photo:
http://img402.imageshack.us/my.php?image=img3670sd1.jpg
And then there are those mysterious reboots without any warning message or anything else. It just reboots for now particular reason.
Anyway, a friend of my is an IT student and we tried to watch the temperature of the CPUs. After I opened itunes visualizer or a youtube video the temperature was about 70 - 75° celsius. At this time I had safari open with about 4 tabs and mail, neo-office(no file opened! just idle!) calendar.
We didn't want to go further. We do not know what it is exactly, graphic card, mainboard? But I ned a solution... thank you!
I bought my macbook in october, pretty at the end of it. Got it in novemer. Those strange things happened sometimes but I could not work at the university without a computer which is the reason I reacted so late.
MB 2.2. ghz + 1 gb 667 mhz ddr2 sdram with the new graphic chip they built in in the end of octobre.
thanks again.
Benny
P.S.: postet it in bluetooth, ram etc. as well for a mistake, i hope that there are more people here in this forum who can help me. I apologize therefore for doubleposting.
I just remembered that I had the same problem with my old desktop PC (windows) and my CPU fan. After I startet a game / movie the PC lagged enormously or even rebooted.
I called AppleCare telling them my problem and my experience with that but they said I am not in the free telephone support (90 days) anymore. They wanted to make me pay 50 € for the support or by the AppleCare program for 319 €, because they said "they can not be sure whether the problem is not a software issue."
I decided to bring my macbook to a service provider near my town, hoping the can fix my problem...
I have to say I am diappointed about the support strategy apple has.
I have my fan now on 2500 rpm and readjusted NVRAM and PRAM.
If you have any more ideas, please tell me. I would appreaciate your suggestions.
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