Unexplained ENVY m6-1207TX digital (not glass) screen crack - is it a manufacture issue?

I've had my ENVY m6-1207TX for about a year with no problems until now. I had bought with the laptop a 2 year Extended Care Agreement (warranty) and I am wondering if it covers an unexplained 'digital crack' that has appeared on the screen. I say 'digital crack' because it is under the glass screen which is unbroken. I don't know how it was caused.
It first appeared 3/4 up the left side of the screen at its border and has now extended all the way across to the right side of the screen 1/4 of the way up. Except for some slight image distortion where the crack is and some "digital ink spillage" in the bottom right corner the screen otherwise works perfectly fine. How it got started I have no idea as I look after the laptop very carefully being my first one.
My question is therefore whether its covered by the warranty mentioned above, (being as it appears) a manufacturing issue. I asked one person in a JB hifi store and he said it was a common problem and was covered by the warranty but when i took it to the JB hifi store that I actually bought it from - he said it wasn't covered... waahhh???
Anybody know the answers? THANKS!!!

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Hello Nina Izurin,
While written for the iPhone, the troubleshooting below can help resolve issues with your iPad's camera, as well.
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Hi team I have been in touch with the service centre and lenovo tablet support team as well for around 20 days now. I got a tablet from a Mumbai, India based authorised lenovo retailer "Croma" in June 2015 and within 10 days i could see a "dot" in the top right corner of the screen. I assumed it would be a bubble and so it didnt concern me much at that point. However, over the next couple of days, it strectched out to be a crack line running across the screen in the top right corner. As I was in Mumbai for work, i could not go to a service center then. When back to my base city, Bangalore, i visited Croma shop in Bangalore who understood the situation and asked me to contact the service center directly. On my visit to the service center and on several conversations I've had on phone with the service center and Lenovo tab support team, following are the updates: There is a crack only on the glass panel and the LCD is perfectly fine.The team have pictures of my tablet with the cracks.There is not a single scratch on the glass in the adjoining areas indicating that something could have fallen on it.There is not a single scratch on the tab base indicating i could have dropped it.The crack is worsening now and in the picuteres with the lenovo team, it is a straight line without any wrinkles on the glass which could be expected in case of a glass crack.Lenovo support team has been arguing with me that it is a physical damage (you may check phone conversation recordings as well) becuase as per them glass crack is a physical damage irrespective of the condition of the tablet as i mentioned above. Further, a physical damage is highly unlikely when there is only one such defect. Had they come across multiple cases in the same batch, then they would have considered this as a physical damage. They have not been able to help me and show me one way this damage could have happened and no logical explanation is available as to what fault on my part could have resulted in this crack. Just because there is a crack does not mean the customer is at fault. Anticipating a better response from your end. Have the same pictures which were captured by the lenovo service centre executive (Dropbox link to picture). Request you to kindly look into the matter and help me with this. Really unhappy with the first lenovo tablet i purchased. Use the lenovo laptop provided by my company "KPMG" which runs perfectly fine. Tab details: HJHOPX8QContact number: +91 97417 22219Email: [email protected] center contacted - Hi-Tech Informatics (No - 307, 2nd - Floor I Oxford House, Rustam Bagh main Road I Behind Manipal Hospital I Old Airport Road I Bangalore - 560 017)Lenovo team contacted - [email protected] Looking forward to your support. ThanksShreyansh Sarawgee

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Forum Guidelines | Terms & Conditions | Community Guidelines | What is a Superuser?
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http://discussions.apple.com/thread.jspa?messageID=1425902&#1425902
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I take a lot of pictures with 2-3 digital cameras (as a hobby). I use my old 400MHz G4 TiBook as my picture bank when I travel. I got very frustrated when I realized that the screen resolution is set to 800*600 when you do a slideshow in iPhoto, and there is no way to change that.
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Unexplained ENVY m6-1207TX digital (not glass) screen crack - is it a manufacture issue?

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