Unexplained System Crashes While Running InDesign

Question

I am running InDesign CS6 8.0.2 on a MacBook Pro with OS X 10.9. InDesign launches just fine, and I'm not getting any error messages. But once in a while my system just stops responding. I can't even force quit applications. I have to just manually power down by holding the power button. I thought it might be a hard drive issue, but I recently replaced my stock HD with a SSD, and the problem persists. And by the way, there is no application crash or error report available. The system just freezes completely and I have no option but to power down.
The only common thread I can point to is that InDesign is running.
Does anyone have suggestions about how to understand what is happening? If InDesign is causing the system to freeze, could it be a plugin or extension issue?
I'm grateful for any support or ideas you might offer.

Answer 1

Hi Eugene, Thanks for offering to help. Here is some of the information you requested:
Hardware Overview:
  Model Name:          MacBook Pro
  Model Identifier:          MacBookPro9,1
  Processor Name:          Intel Core i7
  Processor Speed:          2.6 GHz
  Number of Processors:          1
  Total Number of Cores:          4
  L2 Cache (per Core):          256 KB
  L3 Cache:          6 MB
  Memory:          16 GB
  Boot ROM Version:          MBP91.00D3.B08
  SMC Version (system):          2.1f175
  Serial Number (system):          C02J604LF1G4
  Hardware UUID:          76824BFD-88A3-5D43-B6E0-15EA0F708A85
  Sudden Motion Sensor:
  State:          Enabled
System Software Overview:
  System Version:          OS X 10.9 (13A603)
  Kernel Version:          Darwin 13.0.0
  Boot Volume:          Macintosh HD
  Boot Mode:          Normal
  Computer Name:          Andy’s MacBook Pro
  User Name:          Andy Johnston (AJ)
  Secure Virtual Memory:          Enabled
  Time since boot:          1:18
I don't know that I can do anything to reproduce the freeze. What happens usually is that I open InDesign and work on a file. When finished, I save my work, and move to another task in a different application (managing email in the Chrome browser, for example). At some point in the future and with no apparent action to initiate the crash, my system stops responding.
The crash has probably happened while I was using InDesign in the past, but most of the time I notice the system begin to lock up when I'm in the browser. I know, I know...maybe the browser is the culprit.
I did look at the Extension Manager and noticed there were quite a few warning icons. When I hover over them, I see the message "Extension may not function properly because it does not meet the dependency condition."
Does this information help track down the issue?