Unhandle msi error 1615 at install

Dear Sir / Madam,
I am trying to install the LabView7.0 to Linux using a emulator called "wine". But when I start to install it just show me this error message and stop the installation.
MsiError 1615: <Unable to format error record.>
Exception code: E06D7363()
Fault address: 3740FA14 0001:0001EA14 c:\windows\system32\kernel32.dll
Registers:
EAX:373FCE71
EBX:37469C9C
ECX:00000000
EDX:E06D7363
ESI:204A6444
EDI:204A63BC
CS:EIP:00733740FA7B
SS:ESP:007B204A6390 EBP:204A6404
DS:007B ES:007B FS:003B GS:0033
Flags:00200206
Stack Trace
Address     Frame       LogicalAddr          Module   SymbolName + Offset
7340FA7B 204A6404 0001:0001EA7B   C:\windows\system32kernel32.dll RaiseException + 103
004BFD20 204A6444 0001:000BED20 Z:\home\cora\Desktop\lab\setup.exe
0047010E 0000064F 0001:0006F10E   Z:\home\cora\Desktop\lab\setup.exe
Are there is anybody help me to solve this problem? Thanks in advance.
Gddy
Attachments:
Screenshot-1.png ‏119 KB

Hi,
I am not a Linux expert but see if this thread helps.
Ankita

Similar Messages

Fatal error. Unhandled msi error 1627 when installing NIDAQ 7.3.1

Fresh win2k install. Error off CD or from downloaded zip files.

Hello T.
NI-DAQ 7.4 is out. I would strongly recommend it unless there is a particular reason you need 7.3.1.

I get this Error: MsiError 87 Unhandled MSI Error. when i run an application installer on my 64bit machine.

Hi,
I have LabVIEW 2013 SP1 (32-bit) installed on 64bit machine everything was fine untill i tried to create an installer for my LV application the install build finishes with no error but when i try to test the installer i get the following error:
My installer includes the NI LabVIEW Run-Time Engine 2013 SP1, and my application excutalbe runs fine with no errors. at this point i have no idea what is causing this error and i couldn't find any asnwer in the forum that can help so any hint will be appreciated.
Samir F
Electrical/Software Engineer
Transtechnik-USA Corp

Hi muks thanks for the reply
I already went thru that post before and i already tried the following:
1. I created a new fresh project and added the files to to it and built the executable and installed from it.
2. I reinstalled the windows installed as it was suggested here
3. I also tried editing the project file using Notepad by removing the build informaiton and started fresh with new build.
none of the obove solved my problem.

Can't install or uninstall itunes itunes 64.msi error

Can't install or uninstall itunes itunes 64.msi error - does anyone have a fix?
The itunes64.msi cannot be found in the temp sub-folder it was originally installed in.
I believe the System Mechanic cleaned out the temp files and now I can't install or uninstall itunes.
I tried to manually recreate the folder that the itunes64 setup is looking for and manually copied the 11.0.1 version of all the .msi files included in the installation, but, the installation still cannot find the itunes64.msi.

I was able to solve my problem by following all the directions at the following Apple site - http://support.apple.com/kb/HT1926?viewlocale=en_US
I was not able to remove the iTunes program using Add/Remove Programs from the Control Panel; however, that didn't seem to matter. I removed the directories and used the Microsoft Installer Cleanup Utility. I reinstalled iTunes Ver 8.1.1.10 with no problems. I'm sticking with this version for the time being.

I have a problem updating my AcrobatX ERROR: Install MSI payload failed with error: 1603 - Alvorlig feil under installasjonen. MSI Error message: Ugyldigt drev: K:\ ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603

Acrobat X problem updating.
ERROR: Install MSI payload failed with error: 1603 - Alvorlig feil under installasjonen.
MSI Error message: Ugyldigt drev: K:\
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
I have uninstalled my AcrobatX and now This message appear when I try to reinstall:
ERROR: Install MSI payload failed with error: 1603 - Alvorlig feil under installasjonen.
MSI Error message: Ugyldigt drev: K:\
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
Is there anybody who know how to solve it?

Hi Patricia ,
For error 2203 ,please refer to the following link.
https://helpx.adobe.com/creative-suite/kb/error-2203-install-creative-suite.html
For error 1603 ,refer to this link.
https://helpx.adobe.com/creative-suite/kb/error-1603-install-cs3-cs4.html
Let us know if this solves the issue .If required ,we"ll surely assist you further.
Regards
Sukrit Dhingra

Fatal msi error mp.msi could not be installed

Good morning,
I have SCCM 2012 R2 running on Server 2012 R2. I've got a primary site and two secondary sites, all of them with identical hardware and software. I've set them all up the exact same way, but on one of my secondary servers I can not get the MP
role to start. Looking at the MPSetup.log I see the following:
<10/10/14 08:17:31> ====================================================================
<10/10/14 08:17:31> SMSMP Setup Started....
<10/10/14 08:17:31> Parameters: C:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe /install /siteserver:ILCBPSCCM1 SMSMP 0
<10/10/14 08:17:31> Installing Pre Reqs for SMSMP
<10/10/14 08:17:31>         ======== Installing Pre Reqs for Role SMSMP ========
<10/10/14 08:17:31> Found 2 Pre Reqs for Role SMSMP
<10/10/14 08:17:31> Pre Req MSXML60 found.
<10/10/14 08:17:31> No versions of MSXML60 are installed. Would install new MSXML60.
<10/10/14 08:17:31> Enabling MSI logging. msxml6_x64.msi will log to C:\Program Files\Microsoft Configuration Manager\\logs\msxml6_x64MSI.log
<10/10/14 08:17:31> Installing C:\Program Files\Microsoft Configuration Manager\\bin\x64\00000409\msxml6_x64.msi
<10/10/14 08:17:35> msxml6_x64.msi exited with return code: 0
<10/10/14 08:17:35> msxml6_x64.msi Installation was successful.
<10/10/14 08:17:35> Pre Req SqlNativeClient found.
<10/10/14 08:17:35> SqlNativeClient already installed (Product Code: {49D665A2-4C2A-476E-9AB8-FCC425F526FC}). Would not install again.
<10/10/14 08:17:35> Pre Req SqlNativeClient is already installed. Skipping it.
<10/10/14 08:17:35>         ======== Completed Installation of Pre Reqs for Role SMSMP ========
<10/10/14 08:17:35> Installing the SMSMP
<10/10/14 08:17:35> Passed OS version check.
<10/10/14 08:17:35> IIS Service is installed.
<10/10/14 08:17:35> No versions of SMSMP are installed. Installing new SMSMP.
<10/10/14 08:17:35> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log
<10/10/14 08:17:35> Installing C:\Program Files\Microsoft Configuration Manager\bin\x64\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80
USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1
<10/10/14 08:18:16> mp.msi exited with return code: 1603
<10/10/14 08:18:16> Backing up C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log.LastError
<10/10/14 08:18:16> Fatal MSI Error - mp.msi could not be installed.
<10/10/14 08:18:16> ~RoleSetup().
I also found this in my mpMSI.log file
MSI (s) (0C!AC) [08:18:00:125]: Product: ConfigMgr Management Point -- Error 25140. Setup was unable to compile the file CcmExec_Global.mof
The error code is 80041002
Error 25140. Setup was unable to compile the file CcmExec_Global.mof
The error code is 80041002
Does anyone have any ideas why I would be receiving this error? These SCCM servers are brand new servers that are replacing our current SCCM 2007 servers and I did notice that somehow the old 2007 SCCM client had gotten installed on this server automatically
so I used ccmsetup /uninstall and also used ccmclean to remove it because I read that might be the issue, but it hasn't resolved the issue.   Any help would be appreciated.   Thanks

WOOT, WOOT! Actually I just got it. I ended up doing the following:
Ran ccmsetup.exe /uninstall and rebooted
Ran ccmclean.exe /all and rebooted
Removed IIS role from server and rebooted
Added IIS role back to server and rebooted
Checked my MPSetup and MPMsi logs and they both show success. Finally!
<10/10/14 09:01:12> ====================================================================
<10/10/14 09:01:13> SMSMP Setup Started....
<10/10/14 09:01:13> Parameters: C:\Program Files\Microsoft Configuration Manager\bin\x64\rolesetup.exe /install /siteserver:ILCBPSCCM1 SMSMP 0
<10/10/14 09:01:13> Installing Pre Reqs for SMSMP
<10/10/14 09:01:13>         ======== Installing Pre Reqs for Role SMSMP ========
<10/10/14 09:01:13> Found 2 Pre Reqs for Role SMSMP
<10/10/14 09:01:13> Pre Req MSXML60 found.
<10/10/14 09:01:13> No versions of MSXML60 are installed. Would install new MSXML60.
<10/10/14 09:01:13> Enabling MSI logging. msxml6_x64.msi will log to C:\Program Files\Microsoft Configuration Manager\\logs\msxml6_x64MSI.log
<10/10/14 09:01:13> Installing C:\Program Files\Microsoft Configuration Manager\\bin\x64\00000409\msxml6_x64.msi
<10/10/14 09:01:16> msxml6_x64.msi exited with return code: 0
<10/10/14 09:01:16> msxml6_x64.msi Installation was successful.
<10/10/14 09:01:16> Pre Req SqlNativeClient found.
<10/10/14 09:01:16> SqlNativeClient already installed (Product Code: {49D665A2-4C2A-476E-9AB8-FCC425F526FC}). Would not install again.
<10/10/14 09:01:16> Pre Req SqlNativeClient is already installed. Skipping it.
<10/10/14 09:01:16>         ======== Completed Installation of Pre Reqs for Role SMSMP ========
<10/10/14 09:01:16> Installing the SMSMP
<10/10/14 09:01:16> Passed OS version check.
<10/10/14 09:01:16> IIS Service is installed.
<10/10/14 09:01:16> No versions of SMSMP are installed. Installing new SMSMP.
<10/10/14 09:01:16> Enabling MSI logging. mp.msi will log to C:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log
<10/10/14 09:01:16> Installing C:\Program Files\Microsoft Configuration Manager\bin\x64\mp.msi CCMINSTALLDIR="C:\Program Files\SMS_CCM" CCMSERVERDATAROOT="C:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80
USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1
<10/10/14 09:01:56> mp.msi exited with return code: 0
<10/10/14 09:01:56> Installation was successful.
<10/10/14 09:01:56> ~RoleSetup().

Framemaker XI package does not install - MSI error 1708/1603

Hi,
I've created a Framemaker XI package with the "Adobe Application Manager Enterprise Edition", provided the serial number and added patch 11.0.2. The package was successfully created on a network share the installing admin account has full access rights to. Target system is a W2K8 R2 64bit terminal server.
When installing, the msi rolls back, throwing error 1708/1603 after collecting all it's msi properties, nothing gets installed. In the LOCAL folder of %APPDATA%, I find a file called PDApp.log with the follwing content:
6/27/2013 17:16:47 [INFO] DeploymentManager - Build Version - 3.1.105.0
6/27/2013 17:16:47 [INFO] DeploymentManager - Logging Level verbosity Set to 4
6/27/2013 17:16:47 [INFO] DeploymentManager - Executing the deferred custom action.
6/27/2013 17:16:47 [INFO] DeploymentManager - Obtained the following as CustomActionData
6/27/2013 17:16:47 [INFO] DeploymentManager - mode=install;sourceDir=H:\TIMRS\4 ACME_Framemaker_XI\Build\;installDir=;origDB=H:\TIMRS\4 ACME_Framemaker_XI\Build\ACME_Framemaker_XI.msi
6/27/2013 17:16:47 [INFO] DeploymentManager - mode=install;sourceDir=H:\TIMRS\4 ACME_Framemaker_XI\Build\;installDir=;origDB=H:\TIMRS\4 ACME_Framemaker_XI\Build\ACME_Framemaker_XI.msi
6/27/2013 17:16:47 [INFO] DeploymentManager - Original database path is : H:\TIMRS\4 ACME_Framemaker_XI\Build\ACME_Framemaker_XI.msi
6/27/2013 17:16:47 [INFO] DeploymentManager - OptionXML saved at location :: C:\Users\User\AppData\Local\Temp\{65DEE398-291E-476D-B68C-5ABD59EC6C49}\\{12E9F8D1-641B-4 C27-A165-D3C34F200ECB}
6/27/2013 17:16:47 [INFO] DeploymentManager - Build Version - 3.1.105.0
6/27/2013 17:16:47 [INFO] DeploymentManager - Logging Level verbosity Set to 4
6/27/2013 17:16:47 [INFO] DeploymentManager - Initializing Custom Action Data from parameters
6/27/2013 17:16:47 [INFO] Utilities - Folder does not exist
6/27/2013 17:16:47 [INFO] DeploymentManager - Provisioning Tool path is (C:\Users\User\AppData\Local\Temp\{65DEE398-291E-476D-B68C-5ABD59EC6C49}\\{DF00B53B-6298- 4B11-B2BB-4221D161D441}).
6/27/2013 17:16:47 [INFO] Utilities - Folder does not exist
6/27/2013 17:16:47 [ERROR] DeploymentManager - Failed to Initialize....The Setup base path does not exist.
6/27/2013 17:16:47 [ERROR] DeploymentManager - Failed to Initialize from parameters.
I don't know where the problem is, but it seems that installation fails because something is missing in the package?
Anyone?
best regards
Olaf

Dear Jeff,
thank you for your answer. I finally managed to get my hands on a German phone number for Adobe support. Unfortunately they denied my service request because we haven't bought a service contract. I stated that I've read that "support for installation problems is usually free of charge", but that is, according to the German support team, only valid for standard, single user installation problems, not for packaging with AAMEE.
Since the phone numer is hard to find (at least it was for me), I publish it here:
+49 69 500718 55
I hope that's useful for those of you with "standard installation problems". Me thinks, Germany is a high value target for the NSA, but not for Adobe from an after sales service perspective. (Sorry, couldn't resist... :-) )
I will contact TSC support now via mail. Thanks again Jeff, you're doing a good job here.
best regards
Olaf

Error 259 deploying Install MSI action

Long time ago it was supposed to be fixed
Support | Error 259 deploying Install MSI action
I am sure that bundle in question (Autocad 2011 Deployment install from network with credentials &
dynamic admin) worked fine in 11.2.2
After upgrade to 11.2.3a it gives me this error & fails
Not really helpful
(and please do not advice me to install it by copying it to local machine, I
am not interested in this)
Seb

Originally Posted by AndersG
GarethWilson,
> Autocad was running as dynamic administrator and not SYSTEM, and its
> defo a zenworks issue, if you take the same command line that you have
> in the zcm bundle and then put that in a batch file and run that as
> dynamic administrator the application installs fine without
> errors.....its only when the command line is in the zcm bundle the error
> occurs.
OK. If that is the case, then it sounds like a bug. Can you open an SR to
have it looked at?
FWIW, running Procmon, once for the ZCM bundle and once for the batch and
capturing logs might provide some additional info.
Anders Gustafsson (NKP)
The Aaland Islands (N60 E20)
Have an idea for a product enhancement? Please visit:
http://www.novell.com/rms
There maybe just something in the autocad installer that doesnt like being called from the zen agent, it wouldnt be the first time a company has written a dodgy setup process lol what we found also was that if you put in /W in the autocad commandline which is a switch for SCCM then the installer behaved correctly, so i think the issue is actually with their installer rather than zenworks now.

MSI error while installing database connectivity toolkit

Hi!
We are facing problems while trying to install the database connectivity toolkit (comes as subpart of the enterprise connectivity toolkit).
The behaviour is odd. Some months back it used to install OK. Now, it fails during installation. Pls see attached .zip file that shows image of the error messages.
Pointers:
1) The MSI error message has increasing numbering. First attempt to install gives mesages MSI4, next might be MSI8 and so on.
2) It used to install perfectly until few months back
3) We have tried to inatll it on freshly formatted computers having LV 6.1 and LV 7.1 runtimes.
4) OS is Win2000 with SP4
5) Few days ago it installed fine on a PC on which it had not installed for many months!
6) We have tried for all the CDs/backups where we had this software. It still fails.
7) All our other toolkits - Internet, SPC, Sound&Vibration, SMT continue to install flawlessly.
We are unable to see any pattern or reason for this installation failure and would appreciate any help.
Thanks,
Gurdas
Gurdas Singh
PhD. Candidate | Civil Engineering | NCSU.edu
Attachments:
error messages.zip ‏76 KB

Hello Kileen,
1. If you’re installing from the CD, sometimes the installer has a hard time grabbing the files from the CD. Try copying the installation CD contents over to a temporary folder on the computer and run the installer again.
> We tried this. Problem continues.
2. Try changing permission settings in your registry:
KB 38TFAUZH: Why Do I Get Error 1722 When Installing the Driver CD with Windows XP?
> My system is Win2000 and I am unable to reach the settings mentioned in above link (which is for WinXP)
3. Turn off all virus scanners. Rerun the installation.
>We tried this. Problem continues.
Hope to see a way out.
- Gurdas
Gurdas Singh
PhD. Candidate | Civil Engineering | NCSU.edu

Error Message when installing All In One Product

I am having to re-install my HP Officejet 6500 e709a software. I am getting the following error message when I try to install it. Anyone have any suggestions on how I can correct this?
Thanks,
JN
This question was solved.
View Solution.

Hi @MattNC79,
Welcome back to the HP Support Forums! I understand you are trying to reinstall the software and drivers for your HP Officejet 6500 to your Computer running the Windows 8.1 Operating system. When you attempt to install you get an error message with an error code. I would like you to click on the link below to get started:
HP Printers - Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) ...
Please let me know the outcome, I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

SCCM 2012 - sms_notificaiton_server install fails, bgbisapi.msi could not be installed

Hi,
installed a SCCM 2012 R2 Primary site on a 2012 R2 server on the D: drive. Everything seemed to go well, however i am am now encountering issues with the SMS_NOTIFICATION_SERVER in that the site component manager is unable to install it. The status message
viewer informs me that, "Site Component Manager failed to install this component, because the Microsoft Installer File for this component (bgbisapi.msi) could not install."
When i check the Bgbsetup.log, i see the following lines:
<01/19/15 14:46:27> CTool::RegisterComPlusService: Failed to unregister D:\Program Files\Microsoft Configuration Manager\bin\x64\microsoft.configurationmanager.bgbserverchannel.dll with .Net Fx 4.0
<01/19/15 14:46:27> CTool::RegisterComPlusService: run command line: "C:\Windows\Microsoft.NET\Framework64\v4.0.30319\RegSvcs.exe" /extlb /tlb:"D:\Program Files\SMS_CCM\microsoft.configurationmanager.bgbserverchannel.tlb" "D:\Program
Files\Microsoft Configuration Manager\bin\x64\microsoft.configurationmanager.bgbserverchannel.dll"
<01/19/15 14:46:30> CTool::RegisterComPlusService: Failed to register D:\Program Files\Microsoft Configuration Manager\bin\x64\microsoft.configurationmanager.bgbserverchannel.dll with .Net Fx 4.0
<01/19/15 14:46:30> Cannot register BGB server channel DLL D:\Program Files\Microsoft Configuration Manager\bin\x64\microsoft.configurationmanager.bgbserverchannel.dll. Installation cannot continue.
<01/19/15 14:46:30> Fatal MSI Error - bgbisapi.msi could not be installed.
Having done a bit of reading, it seems a few other people have come accross this issue before:
https://rikkoss.wordpress.com/2013/12/11/tip-do-not-change-the-default-installation-location-for-configmgr-2012/
http://www.windows-noob.com/forums/index.php?/topic/7401-sms-notification-server-failed-critical-sccm-sp1-sql-2012-sp1/
The solution for these folks seems to be to edit 2 files in the .Net folder,InstallUtil.exe.config and Regsvc.exe.config,
and insert the following code:
<runtime>
<loadFromRemoteSources enabled=”true”/>
</runtime>
However, this hasn't worked for me and i'm still getting stuck with the same error messages. Since i'd really like to avoid reinstalling SCCM on the C: drive, can anyone suggest any possible solutions to this issue?

The MPsetup.log has this:
<01/20/15 16:28:11> ======== Completed Installation of Pre Reqs for Role SMSMP ========
<01/20/15 16:28:11> Installing the SMSMP
<01/20/15 16:28:11> Passed OS version check.
<01/20/15 16:28:11> IIS Service is installed.
<01/20/15 16:28:11> No versions of SMSMP are installed. Installing new SMSMP.
<01/20/15 16:28:11> Enabling MSI logging. mp.msi will log to D:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log
<01/20/15 16:28:11> Installing D:\Program Files\Microsoft Configuration Manager\bin\x64\mp.msi CCMINSTALLDIR="D:\Program Files\SMS_CCM" CCMSERVERDATAROOT="D:\Program Files\Microsoft Configuration Manager" USESMSPORTS=TRUE SMSPORTS=80
USESMSSSLPORTS=TRUE SMSSSLPORTS=443 USESMSSSL=TRUE SMSSSLSTATE=0 CCMENABLELOGGING=TRUE CCMLOGLEVEL=1 CCMLOGMAXSIZE=1000000 CCMLOGMAXHISTORY=1
<01/20/15 16:28:12> mp.msi exited with return code: 1603
<01/20/15 16:28:12> Backing up D:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log to D:\Program Files\Microsoft Configuration Manager\logs\mpMSI.log.LastError
<01/20/15 16:28:12> Fatal MSI Error - mp.msi could not be installed.
and the MPmsi.log has this:
MSI (s) (B0:E0) [16:37:14:660]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI23F6.tmp, Entrypoint: CcmRegisterPerfCounters
[16:37:14] @@ERR:25001
Internal Error 25001. 80070057
MSI (s) (B0!F8) [16:37:14:676]: Product: BGB http proxy -- Internal Error 25001. 80070057
CustomAction CcmRegisterPerfCounters returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Had a go at removing the MP, disabled the UAC and reinstalling the MP. Same result unfortunately...The server is temporarily housed in a block GPO OU so group policy shouldn't be an issue. Thanks for all the help so far!

Error 1603 when installing Acrobat XI Pro - no luck with any suggestions

Hi all - I have been trying to download Acrobat XI Pro via the Creative Cloud installer, but I'm getting the following message:
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message:
ERROR: Third party payload installer AcroPro.msi failed with exit code: 1603
I have successfully installed Photoshop and InDesign in the same way. I have tried the following suggestions from the Community:
Empty Temp folder
Re-register msiexec
Uninstall/Cleanup Tool/Reinstall
It gets to about 42% and fails every time. Any ideas?
many thanks!

Thanks Ned. I had already tried those suggestions. Our IT Ops Manager finally sorted this out by running the installer manually, rather than through the Creative Cloud installer. It was 'Adobe PDF Creation Add-On 11.0.01', which was not removed via the Cleaner Tool.

.msi error when downloading itunes 10.5

.msi error when I try and download itunes 10.5. Anyone have a fix or suggestion?

Which particular msi file does it say can't be found, rock? Several different ones could possibly be mentioned in the context of an iTunes install. (For example, iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi ...)

Laser Jet 1536dnf fatal error message while installing driver

HP Laserjet 1536dnf
Windows 8.1 64-bit
Got the printer a month ago and originally had no problems installing the full package software using the cd that was provided. The printer part worked great. I had to uninstall the software because the scanner on the 1536dnf was not being recognized by any programs on my laptop.
Now, I'm having problems re-installing the full package software on my windows 8.1 64 bit using the product's cd that came in the box. After the installer recognizes the printer is connected through wired network connection (not using USB cable) it attempts to install the software and gives me an error " Fatal error occurred preventing product use." No error code. It forces me to hit the cancel button and uninstalls all the files.
I have tried the following: uninstalling the 1536dnf software from the laptop, restarted my computer, updated my Adobe flash to the current version (not sure why but one of the forums on here mentioned it). I have also tried to install the online full package with the same error result.
I used the same CD with another laptop that had win 7 and it installed the software without any problems, so I don't think there is anything wrong with the CD.
Can anyone help me?
Regards,
Julian

Hi @foolishdrone3 ,
I understand that you are getting a fatal error installing the printer over the wired network on Windows 8.1.
I would like to help you out with this issue today.
I would use the latest drivers for the installation, that you downloaded from HP.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
Find the error code in Windows 8:
Right-click the lower left corner of the screen, and then click Event Viewer. The Event Viewer opens.
In the Event Viewer pane (on the left), click the arrow next to Windows Logs.
Under Windows Logs, click Application. The Event Viewer results display in the middle pane.
In the Source column, find the most recent Error entry from HP, and then click the error entry. The error details display in the General tab.
In the General tab, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code, and then continue to the next step.
What was the error code?
If you are still having issues, install the printer as a USB connection, then when connecting the USB cable follow this document immediately. A Fatal Error Displays During Software Installation. Then I will provide the steps for flipping the port to the Ethernet connection. Just so we can get the software installed.
Test the printer as a USB connection.
Then go into Devices and Printers, right click the printer and left click Printer Properties, select the Ports tab.
Click Add Port, select Standard TCP/IP Port, then select New Port and follow the wizard.
Type in the proper IP address for the printer. You will need to print the Configuration page to get the printer's IPv4 address. Printing a Configuration Report.
Make sure the printer is online.
Test the printer.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Could not write value vmware-tray.exe to key MSI error on Windows 8.1

Hello All,
I posted the following question to Microsoft guys, but the fellow at Microsoft support was 1000% sure that this issue is related to VMWare only. I am hoping to get some assistance at least here.
My question as below:-
Hello All,
NOTE: I have gone through many forums already and have followed all the steps recommended by different experts there. NO AVAIL! Hence, I am posting this here.
I have been trying to install VMWare Workstation 11 on my Windows 8.1 and I keep getting the MSI Error which says, "could not write value vmware-tray.exe to key \SOFTWARE\Microsoft\Windows'CurrentVersion\Run. Verify
that you have sufficient access to that key, or contact your support personnel"
This is really very frustrating now. And I am beginning to hate Windows 8.1 :-(
I have disabled Anit-Virus, Windows Defender, Firewall ...everything possible. Tried to run the program as "Administrator", changed the permissions of all the HKEY related stuff under 'regedit" to "Full Control"....
I did everything that was asked. Nothing happens. I keep getting the same error.
Please Please help!!!!

You posted this in the Windows 8.1 Hyper-V group.
So I will ask, is Hyper-V involved? Do you have the Hyper-V role installed?
And again I ask, have you posted in the VMware forums? I ask because if this is a known issue, they would be the people that would know the reason and resolution (since it is their software package - regardless of the reason)
And, have you tried manually adding a registry setting to the registry path (without elevating your privileges)?
Brian Ehlert
http://ITProctology.blogspot.com
Learn. Apply. Repeat.

Unhandle msi error 1615 at install

Similar Messages

Maybe you are looking for