Unhandled exception when exporting to EXCEL

Hello,
When I am exporting some reports, Desktop Intelligence crashes (error message at the end of this post).
I work on Window XP SP2.
My Desktop Intelligence release is 11.5.0.0.
It happens when I try to save with EXCEL format (no problem with PDF or RTF).
This does not happen with the same report in Business Object 6.5 (no problem to export to EXCEL on 6.5).
I tried with Desktop Intelligence (11.5.0.0) on CITRIX Server (Windows 2003 system) and it crashes also.
I have not seen any solution already posted on forums.
Thanks for you help.
Regards
Benoit MARCESCHE
1 processor P Family 6 Model 23 Stepping 6
Windows 2000 Workstation  v5.1 build 2600 (S)
Physical Total/Avail: 2.097.151 Kb / 2.097.151 Kb
Temp directory C:\DOCUME1\bmar\LOCALS1\Temp\ (2 Kb available)
'Unknown' video card
   1440 x 900 in true color
Unhandled Exception
  Code: c0000005
  Description: EXCEPTION_ACCESS_VIOLATION
Call stack:
Module  at   0x7c340000: C:\WINDOWS\system32\MSVCR71.dll  v 7.10.3052.4 [A]
    address: 0x7c3417b5
Module  at   0x00690000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\tools.dll  v 11.5.0.313 [A]
    address: 0x006d591a
Module  at   0x55950000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\report.dll  v 1.0.0.1 [A]
    address: 0x55a8dab7
    address: 0x55a8fdca
    address: 0x55a93390
    address: 0x55a93598
    address: 0x55a93a59
    address: 0x55a93bc5
    address: 0x559e8157
    address: 0x55aba849
Module  at   0x00400000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe  v 11.5.0.313 [A]
    address: 0x0042c765
    address: 0x00431400
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x00892d41
    address: 0x0082ce71
    address: 0x00833429
    address: 0x00833487
Module  at   0x00400000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe  v 11.5.0.313 [A]
    address: 0x00427d61
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x008333af
Module  at   0x00400000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe  v 11.5.0.313 [A]
    address: 0x0043dc64
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x0082d53e
Module  at   0x00400000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe  v 11.5.0.313 [A]
    address: 0x004247d2
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x008043d0
Module  at   0x544f0000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\uitools.dll  v 11.5.0.313 [A]
    address: 0x5451c76f
    address: 0x544f2d85
    address: 0x5451c6cd
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x0082b27d
    address: 0x0082b31c
Module  at   0x544f0000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\uitools.dll  v 11.5.0.313 [A]
    address: 0x5451240a
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x0082b31c
    address: 0x0082b385
    address: 0x0082b3c3
Module  at   0x77d10000: C:\WINDOWS\system32\USER32.dll  v 5.1.2600.2180 [F]
    address: 0x77d18709
    address: 0x77d187eb
    address: 0x77d189a5
    address: 0x77d189e8
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x00833830
Module  at   0x00400000: C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe  v 11.5.0.313 [A]
    address: 0x00421b36
Module  at   0x00800000: C:\WINDOWS\system32\MFC71U.DLL  v 7.10.3077.0 [A]
    address: 0x0082428a
Module  at   0x7c800000: C:\WINDOWS\system32\kernel32.dll  v 5.1.2600.2180 [F]
    address: 0x7c816d4f
Application:
3580 "
  current thread 0x4F4
started: lundi 1 du00E9cembre 2008 at 10:06
ends:    lundi 1 du00E9cembre 2008  at 10:07
  User mode: 2015 ms   Kernel mode: 5390 ms
Loaded modules:
    0x00320000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\thread-vc-mt.dll      v 0.0.0.0
    0x00340000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\file-vc-mt.dll      v 0.0.0.0
    0x00360000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\io-vc-mt.dll      v 0.0.0.0
    0x00370000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\time-vc-mt.dll      v 0.0.0.0
    0x00390000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\network-vc-mt.dll      v 0.0.0.0
    0x003B0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\helper-vc-mt.dll      v 0.0.0.0
    0x003D0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\security-vc-mt.dll      v 0.0.0.0
    0x00400000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\busobj.exe      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x00560000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\btuc320vc71.dll      v 3.2.0.0      [Anglais (u00C9tats-Unis)]
    0x00690000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\tools.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x00800000     C:\WINDOWS\system32\MFC71U.DLL      v 7.10.3077.0      [Anglais (u00C9tats-Unis)]
    0x00910000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\libxml2.dll      v 2.6.19.0      [Anglais (u00C9tats-Unis)]
    0x009D0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\streaming-vc-mt.dll      v 0.0.0.0
    0x00A00000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\pdflib.dll      v 6.0.1.1      [Anglais (u00C9tats-Unis)]
    0x010A0000     C:\WINDOWS\system32\APSHook.dll      v 2.5.0.29      [Anglais (u00C9tats-Unis)]
    0x01830000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\language\userappfr.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x01890000     C:\WINDOWS\System32\ntlanman.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x018A0000     C:\WINDOWS\System32\NETRAP.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x018B0000     C:\WINDOWS\system32\btmmhook.dll      v 5.1.0.3000      [Anglais (u00C9tats-Unis)]
    0x01900000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\language\dpvbadlgfr.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x01920000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\language\dpxmlfr.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x01980000     C:\Program Files\WIDCOMM\Bluetooth Software\btkeyind.dll      v 0.0.0.0
    0x019C0000     C:\Program Files\Fichiers communs\Microsoft Shared\VBA\VBA6\APC62.dll      v 6.1.89.11      [Langue neutre]
    0x01F70000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\PluginManager.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x030A0000     C:\WINDOWS\System32\NETUI0.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x030C0000     C:\WINDOWS\System32\NETUI1.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x03100000     C:\WINDOWS\System32\SAMLIB.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x10000000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\wstkCommon.dll      v 1.0.0.1      [Anglais (u00C9tats-Unis)]
    0x12000000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\xerces-c_2_1_0.dll      v 2.1.0.0      [Anglais (u00C9tats-Unis)]
    0x20000000     C:\WINDOWS\system32\xpsp2res.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x21E80000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\language\boresfr.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x308C0000     C:\Program Files\Microsoft Office\Office\MSO9.DLL      v 9.0.0.3821      [Langue neutre]
    0x49C00000     C:\WINDOWS\system32\cxlibw-3-1.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x4A800000     C:\WINDOWS\system32\icuuc30.dll      v 3.0.0.0      [Langue neutre]
    0x4A900000     C:\WINDOWS\system32\icuin30.dll      v 3.0.0.0      [Langue neutre]
    0x4AD00000     C:\WINDOWS\system32\icudt30.dll      v 3.0.0.1      [Langue neutre]
    0x53000000     C:\WINDOWS\system32\fssl-1-2-1-2.dll      v 1.2.1.2      [Anglais (u00C9tats-Unis)]
    0x530F0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_config.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x53120000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_tools.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x531D0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ics_tracelog.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x53230000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_trace.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x532A0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_lib.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x532F0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_core.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x53390000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_helpers.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x53430000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cube.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x536D0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\unvtools.dll      v 1.0.0.1      [Franu00E7ais (France)]
    0x53BD0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cplib.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x53F60000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cnxsrv.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54110000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\TraceLog.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x542C0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\sessmgr.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54430000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cpcoll.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x54480000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cpzlib.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x544F0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\uitools.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x546C0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\rptdisp.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54740000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\krptdlg.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x547E0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\BOFCEngine.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54860000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\dlg1.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x548F0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\i18n.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x549E0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cpxml.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54A10000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cpi18nloc.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54AB0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\category.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54AF0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\dlgdll.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54D40000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\RepAttr.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54D70000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\bofcui.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x54E30000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\boDeploy.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55030000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\BOCP_1252.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55060000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cpi18n.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55290000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\kquery.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55620000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\msgsrv.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55640000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\BOFCDialogs.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55660000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\boconfig.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x556E0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\vartools.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x55950000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\report.dll      v 1.0.0.1      [Anglais (u00C9tats-Unis)]
    0x563D0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\ics_lib.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x56970000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\FCRepoProxy.dll      v 1.0.0.1      [Franu00E7ais (France)]
    0x569D0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\dxmapi.dll      v 60.0.0.0      [Anglais (u00C9tats-Unis)]
    0x56A60000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\adavba.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x56CF0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\FCRepoDxImp.dll      v 0.0.0.0
    0x57080000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\adpxml.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x57150000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\adpvba.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x575A0000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\adaxml.dll      v 6.0.0.0      [Franu00E7ais (France)]
    0x57620000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\repo_proxy.dll      v 0.0.0.0
    0x57A60000     C:\PROGRA1\BUSINE1\BUSINE1.5\WIN32_1\cs_coretools.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x58B50000     C:\WINDOWS\system32\COMCTL32.dll      v 5.82.2900.2180      [Anglais (u00C9tats-Unis)]
    0x59620000     C:\WINDOWS\system32\libOCAHelperw-3-1.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x597C0000     C:\WINDOWS\system32\libOCASecurityw-2-0.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x598A0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\EnterpriseFramework.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x59C60000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\InfoStor.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5B090000     C:\WINDOWS\system32\uxtheme.dll      v 6.0.2900.2180      [Franu00E7ais (France)]
    0x5BDF0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.User\User.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5BFC0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.UserGroup\UserGroup.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5CB10000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\Inbox\Inbox.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5D360000     C:\WINDOWS\system32\MFC71FRA.DLL      v 7.10.3077.0      [Franu00E7ais (France)]
    0x5D3F0000     C:\WINDOWS\system32\dbghelp.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x5E010000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\auth\secEnterprise\secEnterprise.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5F350000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\log_xn_system.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x5FFD0000     C:\WINDOWS\system32\stringres115_fr.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x60CA0000     C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\plugins\desktop\CrystalEnterprise.busobjReporter\busobjReporter.dll      v 11.5.0.313      [Anglais (u00C9tats-Unis)]
    0x62E40000     C:\WINDOWS\system32\hnetcfg.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x63000000     C:\WINDOWS\system32\etc-1-0-12-4.dll      v 1.0.12.21      [Anglais (u00C9tats-Unis)]
    0x64000000     C:\WINDOWS\system32\ebus-3-3-2-5.dll      v 3.3.2.24      [Anglais (u00C9tats-Unis)]
    0x65000000     C:\PROGRA1\FICHIE1\MICROS~1\VBA\VBA6\VBE6.DLL      v 6.0.87.14      [Langue neutre]
    0x65300000     C:\PROGRA1\FICHIE1\MICROS~1\VBA\VBA6\1036\VBE6INTL.DLL      v 6.0.86.67      [Franu00E7ais (France)]
    0x6A900000     C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\Cnp50MUI_D9F20.DLL      v 0.3.0.0      [Anglais (u00C9tats-Unis)]
    0x6FEE0000     C:\WINDOWS\system32\NETAPI32.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x71990000     C:\WINDOWS\System32\mswsock.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x719D0000     C:\WINDOWS\System32\wshtcpip.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x719E0000     C:\WINDOWS\system32\WS2HELP.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x719F0000     C:\WINDOWS\system32\WS2_32.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x71A10000     C:\WINDOWS\system32\WSOCK32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x71A60000     C:\WINDOWS\system32\MPR.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x71B00000     C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\Cnp50M_D9F20.DLL      v 0.3.0.0      [Anglais (u00C9tats-Unis)]
    0x72F50000     C:\WINDOWS\system32\WINSPOOL.DRV      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x73A80000     C:\WINDOWS\system32\mscms.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x745E0000     C:\WINDOWS\system32\msi.dll      v 3.1.4000.2435      [Langue neutre]
    0x74BF0000     C:\WINDOWS\system32\OLEACC.dll      v 4.2.5406.0      [Langue neutre]
    0x75EF0000     C:\WINDOWS\System32\drprov.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x75F00000     C:\WINDOWS\System32\davclnt.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x75F10000     C:\WINDOWS\system32\browseui.dll      v 6.0.2900.2853      [Franu00E7ais (France)]
    0x76010000     C:\WINDOWS\system32\MSVCP60.dll      v 6.2.3104.0      [Anglais (u00C9tats-Unis)]
    0x76320000     C:\WINDOWS\system32\IMM32.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x76340000     C:\WINDOWS\system32\comdlg32.dll      v 6.0.2900.2180      [Franu00E7ais (France)]
    0x76590000     C:\WINDOWS\System32\CSCDLL.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x765B0000     C:\WINDOWS\System32\cscui.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x76610000     C:\WINDOWS\system32\CRYPTUI.dll      v 5.131.2600.2180      [Franu00E7ais (France)]
    0x767C0000     C:\WINDOWS\system32\hlink.dll      v 5.0.0.4513      [Franu00E7ais (France)]
    0x76930000     C:\WINDOWS\system32\ntshrui.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x76960000     C:\WINDOWS\system32\USERENV.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x76AC0000     C:\WINDOWS\system32\ATL.DLL      v 3.5.2284.0      [Anglais (u00C9tats-Unis)]
    0x76BE0000     C:\WINDOWS\system32\WINTRUST.dll      v 5.131.2600.2180      [Franu00E7ais (France)]
    0x76C40000     C:\WINDOWS\system32\IMAGEHLP.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x76ED0000     C:\WINDOWS\system32\DNSAPI.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x76F10000     C:\WINDOWS\system32\WLDAP32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x76F60000     C:\WINDOWS\System32\winrnr.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x76F70000     C:\WINDOWS\system32\rasadhlp.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x76F80000     C:\WINDOWS\system32\CLBCATQ.DLL      v 2001.12.4414.258      [Anglais (u00C9tats-Unis)]
    0x77000000     C:\WINDOWS\system32\COMRes.dll      v 2001.12.4414.258      [Franu00E7ais (France)]
    0x770E0000     C:\WINDOWS\system32\OLEAUT32.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77170000     C:\WINDOWS\system32\urlmon.dll      v 6.0.2900.2823      [Franu00E7ais (France)]
    0x77210000     C:\WINDOWS\system32\SXS.DLL      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x77390000     C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll      v 6.0.2900.2180      [Anglais (u00C9tats-Unis)]
    0x774A0000     C:\WINDOWS\system32\ole32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x77720000     C:\WINDOWS\system32\shdocvw.dll      v 6.0.2900.2853      [Franu00E7ais (France)]
    0x778E0000     C:\WINDOWS\system32\SETUPAPI.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x779E0000     C:\WINDOWS\system32\CRYPT32.dll      v 5.131.2600.2180      [Franu00E7ais (France)]
    0x77A80000     C:\WINDOWS\system32\MSASN1.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77AA0000     C:\WINDOWS\system32\WININET.dll      v 6.0.2900.2180      [Franu00E7ais (France)]
    0x77B50000     C:\WINDOWS\system32\appHelp.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77BD0000     C:\WINDOWS\system32\VERSION.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77BE0000     C:\WINDOWS\system32\msvcrt.dll      v 7.0.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77D10000     C:\WINDOWS\system32\USER32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x77DA0000     C:\WINDOWS\system32\ADVAPI32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x77E50000     C:\WINDOWS\system32\RPCRT4.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77EF0000     C:\WINDOWS\system32\GDI32.dll      v 5.1.2600.2180      [Anglais (u00C9tats-Unis)]
    0x77F40000     C:\WINDOWS\system32\SHLWAPI.dll      v 6.0.2900.2833      [Franu00E7ais (France)]
    0x7C120000     C:\WINDOWS\system32\ATL71.DLL      v 7.10.3077.0      [Anglais (u00C9tats-Unis)]
    0x7C340000     C:\WINDOWS\system32\MSVCR71.dll      v 7.10.3052.4      [Anglais (u00C9tats-Unis)]
    0x7C3A0000     C:\WINDOWS\system32\MSVCP71.dll      v 7.10.3077.0      [Anglais (u00C9tats-Unis)]
    0x7C800000     C:\WINDOWS\system32\kernel32.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x7C910000     C:\WINDOWS\system32\ntdll.dll      v 5.1.2600.2180      [Franu00E7ais (France)]
    0x7C9D0000     C:\WINDOWS\system32\SHELL32.dll      v 6.0.2900.2180      [Franu00E7ais (France)]

Hi Laurent,
Following information might help you to resolve the issue.
1. Delete some temp files from the temp file folder.
2. Ensure that you are using the supported Microsoft office version with BOXIR2 SP2.
  Following are the supported versions of BOXIR2 according to the PAR.
u2022      Windows Office 2000
u2022      Windows Office 2000 SP3
u2022      Windows Office 2000 SR1
u2022      Windows Office 2003
u2022      Windows Office 2003 SP1
u2022      Windows Office 2003 SP2
u2022      Windows Office XP
u2022      Windows Office XP SP1
u2022      Windows Office XP SP2
u2022      Windows Office XP SP3
u2022      Windows Office 2007*
Office 2007 support is for Business Objects Live Office and as an export destination for Crystal Reports.
3. Ensure that the server and client should be on same patch levels.
4. Might be there is some formatting changes which are not compatible with the excel DAO properties could you please test the following solution.
1. Apply standard styles in the report and save it as excel.
2. Reset the report from slice and dice panel and try to save it as excel.
3. Rebuild the data cube by editing the data providers in the report.
4. Test the issue by deleting the tabs one by one in the report and saving it as excel.
Regards,
Sarbhjeet Kaur

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