Unhandled win32 exception occured using "Submit by Email" btn

A form created using Adobe Designer 7.0 has a "Submit by Email" button on it. When users click this button, instead of attaching a data file to their email so they can email the info to our staff, it instead immediately generates an error: "An unhandled win32 exception occurred in AcroRd32.exe [####] (various numbers)... I don't have Just-In-Time debugging installed, and wouldn't know how to fix this anyway...
Any ideas why this error is occurring and how to fix it? We don't have funds to upgrade to newer software at this time.
Thanks!!
--DB

reinstall your twain device drivers. scanners, cameras, multi-funciton printers, etc.

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Unhandled win32 exception occured using "Submit by Email" btn

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