Unhappy iPod icon, computer not recognizing, won't reset, other R's no good

I'd be glad of advice/help with this problem...
I've got a 15 month old Colour iPod and after last connecting it to the computer, moving new songs from iTunes and disconnecting I've had the following problem:
iPod won't start
If reset then iPod goes to the unhappy iPod icon and says get support (tried this a few times)
There's a whirring sound that lasts about 0.5s and repeats while the above is happening
iPod isn't recognized by the computer (either on connection or on restart) (USB cable worked fine before)
Can't then actually do any of the other "R"s as they all depend at least on a recognized device by the computer
Unable to convert to hard-disk mode (same thing - unhappy iPod icon)
Hmmmm - I'm thinking that (a) things aren't looking too good, (b) it's a hardware thing, probably the drive and (c) it's only just out of warranty...
Anyone got anything I can try at home ??
All advice gratefully received.
iPod with photos   Windows XP  

I guess they don't put it in the manual because it's not recommended fix. Dropping any delicate electronic device is not a good idea. Who knows what other damage it may cause?
Still, this appears to have worked for many people so glad it worked for you. : )

Similar Messages

  • IPod and computer not recognizing hookup from USB cable

    I got my ipod in september and havent had any problems. recently, my computer had to go in to be fixed cuz it was overrun by viruses. during that time i used my dads computer to charge up my ipod. he doesn't have itunes, but i charged it anyway. i got my computer back and had to reinstall itunes cuz it wasnt fully functional. now it works fine, but whenever i plug my ipod/usb cable into the computer, it makes two blippy sounds but other than that doesn't register that i plugged it in. my ipod screen lights up, but thats all. i really want to get some new songs onto my ipod. help plz!!!!!!

    I got the same problem with my ipod 3rd gen. before but I was successful to solve it. All you have to do is click on Start and go to control panel --> double click on "system" --> at the top of the "system hardware" window, there are 6 tabs, click on the "Hardware" tab --> click on "Device manager" button in the device manager setting. A new window "Device manager" will appear. Roll the scroll bar down till you see the "Universal Serial Bus Controllers". double click on it. A list of controllers will appear. You would be most likely to see this line "Apple USB storage" with a little yellow triangle symbol infront of it. Double click on it. Go to "driver" tab and click on "rollback driver" button. And tada ... youre done! Now your computer Should recognize your Ipod no matter what.
    Hope this would help you a little bit.

  • My 120GB IPod classic is not recognized by my Windows 7 PC.  When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.

    My 120GB IPod classic is not recognized by my Windows 7 PC.  When I plug the ipod into my computer I receive a message saying that the USD device is not recognized.  The Device Manager lists it as an Unknown Device.  I've tried uninstalling iTunes and reinstalling it, but it had no affect.  The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable.  When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine).  There seems to be something out of wack with this PC/iPod combo.  Any thoughts on what I can do to try to resolve this issue?  I tried all of the steps listed here, but they didn't help me.  http://support.apple.com/kb/TS1538
    Any help would be greatly appreciated.

    Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • HT204302 My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this?

    My ipod nano is not recognized in itunes on my computer, when it has in the past. How do I fix this problem?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • My ipod touch is not recognized by itunes or as a device on my computer even though it is connected

    ipod touch is not recognized in itunes or as a device on my computer, it worked a few days ago

    Do you have another USB cord you could try?

  • Ipod touch is not recognized by my computer

    My ipod had a black sceen with the apple logo only. I followed directions and connected to computer. New update was done then i received an error that the ipod was not recognized.

    Try here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    What was the exact wording of the error message?

  • Ipod 7th generation not recognized by windows 8?  it worked before, but now when we reconnect to sync more items, it will not recognize, nor does it show up as a device on the computer.

    ipod 7th generation not recognized by windows 8?  it worked before, but now when we reconnect to sync more items, it will not recognize, nor does it show up as a device on the computer.  help?

    Hi stitchinstar!
    I have an article for you that will help  you troubleshoot this issue with your iPod and iTunes:
    iPod not recognized in My Computer and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My ipod video is not recognized by the computer what should i do/

    my ipod video is not recognized by the computer what should i do?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    My Ipod nano is not recognized in itunes.  I have uninstalled itunes and reinstalled it with an update and it still won;t work

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    -Griff W.

  • My ipod touch is not recognized by my computer anymore

    I don't know what to do. It started happening after I updated Itunes a couple of days ago.

    Have you looked at this article:
    http://support.apple.com/kb/TS1495
    (iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)
    and/or
    http://support.apple.com/kb/TS1538
    (iPhone, iPad, or iPod is not recognized by Windows due to driver installation issues)
    The later would apply if An exclamation point appears next to the device's entry in Device Manager

  • IPod touch is not recognized by Windows (with a connect to iTune screen) after OS 5.1.1 upgrade and received an 1602 error

    My iPod touch is not recognized by Windows 7 and will not appear on My Computer as a storage device after OS 5.1.1 upgrade and received an 1602 error.  My iPod is now having a connect to iTune screen.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    http://support.apple.com/kb/TS3694#error1602

  • My iPOD touch is not recognized by Windows Vista

    My iPOD touch shows a USB cable pointing to the iTunes logo.  In addition, my computer doesn't recognize my iPOD.

    iOS: Device not recognized in iTunes for Windows
    Then restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad

  • My ipod touch is not recognized on itunes and will not turn on or give me the battery sign. I have tried toubleshooting it by holding down the home button and the sleep/wake button, but it doesn't work. What do I do to fix it?

    My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?

    Device Not Recognised
    For PC
    http://support.apple.com/kb/TS1538
    For Mac
    http://support.apple.com/kb/ts1591

  • TS1363 My sons iPod touch is not recognized by iTunes, or windows.  Is this repairable?

    My sons iPod touch is not recognized by iTunes, or windows.  I have tried a variety of options, even resetting, but still no luck.

    What does the iPod's screen say or do, when you connect it to USB port on the computer?
    The article referenced is for "regular" iPods.  An iPod touch is an iOS computer, so this article would be more appropriate for troubleshooting.
    http://support.apple.com/kb/TS1538
    Be sure to rule out a faulty USB cable as the cause.  Try another cable, or try the cable you have with another device that has a dock connector.
    Also, you should do this test to rule out a problem with the USB port (such as lack of power or USB device conflict).  Shut down (power off) the computer and disconnect all USB devices, including any hub, except for standard keyboard and mouse (if normally used).  If the computer is a laptop, connect its power adapter (so that it's not running on battery power). 
    Then, start up the computer, run iTunes, and connect iPod to a direct USB port on the computer.  If it still does not connect, connect something else to the same USB port to confirm it is working.  Preferably, use something similar, such as a USB flash drive or external drive.

Maybe you are looking for

  • Mac: Creative Cloud Installer.app Crashes on Launch

    Just like the title says.  Creative Cloud Installer.app on Mac OS 10.8.4 will not launch.  It just crashes.  Below is the crash log. I'm on Mac OS 10.8.4, 15" Retina Macbook Pro.  Adobe CS6 Production Premium is also installed. Process:         Creat

  • How long does it take to get my money back

    Okay...I bought an app which I didn't liked...it cost 3.99 ... Then I reported the app and they send me an email saying ::::Recently you indicated a problem with Photo Director-HD Pro -make picture slide show music video .......by using the report a

  • How to call stored procedure from postgresql to jsp

    i'm using a jdeveloper.. and i'm a newbie of jsp.. i just wanna know how to call a stored procedure in jsp?... This is my function in postgres and i don't know how to call it in jsp... SELECT * from SP_1('2006-01-11') as ( company_code char(5), branc

  • How to create a node with XML

    Hi everybody, How can I create an XML node? I try whith createnode, but don't work Thanks Carles

  • Oracle edition

    Hi experts is there a way we can we determine without loggin on the database whether the oracle installed is standard or enterprise edition or expres edition based on oracle.exe on windows and oracle on Unix thanx