Unified Communications Attendant console: queue does not show in the client
Hello,
I have Cisco Unified Attendant Console - Department Edition 9.1.1.10 in conjunction with CUCM 9.1.1.
My problem is that when I login with the operator account to the client the queue does not show up as expected.
I have configured the queue, synchronized with CUCM, i can see it in CUCM under device/CTI route point, i have associated the queue to the operator in user configuration queue association.
but when i login as the opeartor to the client i can not see it.
any help is apreciated.
thanks
Hi,
This is working correctly, as you can only associated a single queue (department), this is not displayed in the operator console client.
You only see the queue list in Business, Enterprise or Premium Edition.
Jamie
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