Uninstall Adobe Acrobat 9.5 and install subscription
Do I need to uninstall the 9.5 version before I try to download the subscription service.
Does the subscription service allow me to have 2 installations? Can they be different? Mac and Windows?
Hi ddrobin003,
It's always recommended to uninstall the older version of the software before installing the latest one.
Yes a single subscription purchase entitles you to install on 2 machines irrespective of the OS being Windows or Mac.
Regards,
Rave
Similar Messages
-
I purchased Adobe Acrobat (latest version) and installed on my mac.
It worked momentarily and then disappeared from my machine. The mac software is OS X 10.8.2
I have tried to redownload but the Adobe site says the program is installed.
Any help please?
GeoffHi everyone,
I deleted Adobe Reader and cleared the Internet dat files and reinstalled Acrobat and it worked.
Geoff -
Should I uninstall Adobe Acrobat 4 before I install Abode Reader 9.3 ?
My PC is desktop, Windows 7, 64 bit operating system. The browser is Internet Explorer. Is it a good idea to install Abode Reader 9.3? Would I have to unistall Abode Acrobat 4 before installing Abode Reader 9.3?
Acrobat 4 is not even supported on your configuration. Does it work on WIN 7 64 bit? I'll suggest uninstall it and install reader 9.3
-
Adobe Acrobat 9 pro and windows 7
I have Adobe acrobat 9 pro and installed it on my Dell windows 7 desktop. When I go to print to Adobe the pictures come up in the print screen with a green hue or tint to them. To view the pictures in the folder they are fine. To actually print the pics to the printer they print fine, but attempting to convert the pictures to a pdf file, they show and convert with this green hue or tint. Any ideas as to why? I had this program installed on my XP windows prior to this with no problems. Very frustrated. Any thoughts.
MIRYou are allowed to use one license on two machines. Deactivate the XP version of Acrobat. Wipe the machine and install Windows 7, then re-install.
-
How to uninstall Adobe Acrobat Reader 8 completely?
How to uninstall Adobe Acrobat Reader 8 and Adobe Download Manager completely?
I have Adobe Photoshop Elements 3 and I don't want to uninstall that.Hi
Most Mac applications come in self-contained packages (ctrl-click, or right-click, & you will see Show Package Contents), they can just be dragged to the trash.
Some applications have their own uninstaller which must be run.
With Adobe Reader 8, I believe the icon in Applications is a folder so just drag it to the trash & empty the trash. I believe Download Manager (Applications/Utilities) should be the same. Someone may know different.
There is also AppZapper or AppDelete. These work by you dragging & dropping the application you wish to delete onto its icon, AppZapper/AppDelete then pulls all parts of that application together then moves it to the trash.
Steve -
Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.
Hi Doug Talbott,
Please refer to the page associated with this link (Configuration error 16 | CC, CS) and follow the procedure detailed for Windows 7 and let me know if your issue gets resolved.
Regards,
Rahul Tyagi -
Adobe acrobat 8 won't install with Indesign and Dreamweaver CS4
I have a client who I had to build a new computer for which is Windows XP Pro. On her original machine I had AA8, InDesign CS4, DreamWeaver CS4, Contribute CS5, Adobe Reader 9.3 and Adobe Photoshop 6. I have tried puting AA8 on the new machine that has all of the above on it and I get a response that I have a newer version of AA and it won't install. I don't have any AA on this machine so I'm not sure what to do. She says she can't edit PDFs or combine them and that she can't create a PDF ind Word and Xcel and edit them. Should I tell her to upgrade to AA9 so that it is compatible to the CS4/5 products?
Thanks,
LgarnThank you Bill for replying.
I have been able to install the disc but it tells me that I have to activate it with a time limit of 30 days and counting. Activation fails each time I've tried. As I'm nearing the end of the time limit I decided to contact Adobe for advice. They gave me a download package and new serial number but it's only suitable for OS XP and Windows 2000 so I'm unable to download it. I was told by the advisor if I still had problems to use the forum as a means of support so that's why I'm talking to people here.
I have uninstalled Adobe Acrobate Pro 7, so I might try reinstalling the disc to see if it gives me another 30 days grace, that, at least, would be a way around it.
I'll now follow the link you've given me. Though I do suspect I'm in a bit of a cul de sac. -
Hi, I believe I made a mistake when installed Acrobat XI Professional over the CS6 Master version Acrobat X Professional. The result ended up with running a trial version of Acrobat XI Professional. I wanted to upgrade but not using the subscription version, but rather buy the software and own it, like with my CS6 Master Software. Well, I now uninstalled the Acrobat XI Professional and wondering if I now can download the Acrobat X Pro software, install it and use the CS6 Master license number to get going ?
Kind Regards
GunnarWell. After downloading the separate full version of Acrobat X Professional, it could not be installed using the serial # for CS6 Master Collection. I started the installation for CS6 Master Collection and ONLY selected Acrobat X Professional. Voila! Now everything is working.
//Gunnar -
I purchased an annual subscription to Acrobat Pro XI and installed on my Mac two days ago. I cannot open PDFs. I keep getting a dialogue box saying my trial has ended and asking if I want to buy the software. Was using Acrobat Pro 9 previously. It appears even that won't open. SOS!
Hi Margot ,
You can click on accept or buy ,which ever option you see on that dialog box.It will prompt you to type in your Adobe Credentials.You can license it by doing the same.
If it still doesn't work ,follow these steps and see how it goes .
Delete all the files from following folders:
[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
And, delete all files from following folder except cache.db
[Home]/Library/Application Support/Adobe/AdobePCD
Then launch Acrobat and try to activate and check.
Regards
Sukrit Dhingra -
I have Adobe Acrobat 9.5.4 installed on my computer and it doesn't work when PDFing
I have Adobe Acrobat 9.5.4 installed on my computer and it doesn't work when PDFing my document using Microft Word 2010. I have tried using the tab add-in, but it doesn't respond either. The only way to convert my document is to save it as a .pdf from the save as drop down box. I need to be able to have the full functionability of creating a PDF document with the tabs and links working.
Please help!From OFFICE 2010 you either have to have AA X or just print to the Adobe PDF printer. You give no information on your operating system or specifically what you mean by PDFing -- there are multiple ways to create a PDF from a WORD document and you have given no information. However, in this case your only choice is to print to the Adobe PDF printer. Otherwise, you need to upgrade Acrobat.
-
I just installed the free trial Adobe Acrobat XI Pro and it is not allowing me to freely convert a pdf to a word document????!!!! Why is this? Does anyone have this problem?
When you report a problem you should always try to include as much relevant information as possible. Saying "it doesn't work, help me!" is not very helpful to us, because there could be a million reasons for it not working... What exactly happens when you try to convert a PDF to Word? Are there any error messages? How exactly are you trying to do it? Also, what operating system do you use? What version of Word? What exactly version of Acrobat? etc.
-
I uninstalled Adobe Acrobat Pro due to Windows 8 malfunction with starting up. I am trying to reinstall as I am an owner of the Creative Suite CS6 and I cannot access my serial number. I purchased the software in 2013 and never registered i, apparently. When directed on Adobe's site to access the serial number, it takes me to an outside 3rd party site, which I tried but it does not actually work. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey beccac85068042,
Adobe will provide you the serial number only if you are a registered user.
Please refer the following link to know more on registration for Adobe products:
Adobe product registration FAQ
You might Contact Customer Care and seek help on the same.
Regards,
Anubha -
Hello, I purchased Adobe as a download a few years ago and installed in on a Mac Pro. I would like to uninstall it on that mac and install it on a new Mac Pro. Any idea how I can do that?
Just download, install, and activate using your serial number. You are allowed to have the software installed and activated on two machines. If you do not wish to retain the original installation as a backup you can deactivate it by opening one of the programs and choosing Help -> Deactivate.
Here is a general link for where you can find download links...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
If you would like a more direct link you will need to name the software and the version.
If you need your serial number you should be able to find it in your Adobe account online if you registered the software when you first installed it. -
To install adobe acrobat pro xi and place the license tells me it is invalid
to install adobe acrobat pro xi and place the license tell me it is invalid
@Test-Screen-Name
On the original disk I fine the "install.app" version 6.0.335.0
There is no seperat CS6 install app.
In the map "Payloads" I find
AcrobatProfessional10.0-EFG etc
AcrobatXProfessional10.0-mul
and many other files including
AdobeDesignWebPremium6-mul
AdobeDreamweaver files etcetera
So I can't find a separate "CS installer"
@Rave:
I install stand alone on my MacBook Air. Since this MBA has no disc drive I use the disc drive of my iMac. I copied the installation disk to my iMac and then with "sharing" from my iMac to MBA. -
I am using windows 8 and the Adobe Cloud shows that Adobe Acrobat Pro XI is installed and updated, but I can't find the app, and, when looking at my list of programs to "uninstall", I don't see it listed either. (I thought a possible solution might be to uninstall and install again)
Any help would be appreciated. Thanks!HI Marshapearson,
Please try removing Acrobat from the link mentioned below.
Link : http://labs.adobe.com/downloads/acrobatcleaner.html.
Once you have removed the product, please launch the Creative CLoud APP once again and install ACrobat on the machine .
Let us know if you face any further issue or if it worked fine for you .
Thanks & Regards,
kartikay Sharma
Maybe you are looking for
-
When I'm working on my laptop downstairs (or at a local coffeeshop, or when traveling), I'd love to be able to grab files that are on my iMac back home. (without relying on using Dropbox or similar...) Thanks!
-
How to default Sysdate in Advance table region on clicking Add Another Row
Hi, Can any one please help me how to default Sysdate (MessageTextInput column) in Advance table region on clicking Add Another Row. Thanks, Mohan
-
A single TX for message consumption and CRUD operation
consider the following scenario? message producer inserts message into a queue (MQ queue, or a TIBCO JMS Server), MDB running on WebSphere application server consumes the message, parses it and calls a stateless session EJB , which in turn inserts it
-
Q: No daylight saving in waveform chart
Hello, I'm lost: I have a large logfile (couple of years) and i wan't to display this with labview. The times i use are labview timestamps (seconds since 1 januari 1904 0:00 utc). Problem is when i plot them in a chart it displays them in my local ti
-
How do I download previously purchased Photoshop Elements 11 and 12 to new laptop?
I received a new Toshiba Satellite Touchscreen laptop for Christmas and I want to download my previously purchased Photoshop Elements 11 and 12. I need help and/or instructions on how to do this on my new Windows 8 OS as I tried and had to uninstall